Ford Focus Complaints

22,326 consumer complaints on file.

#10074908June 7, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY WILL NOT TURN AT ALL. DEALER QUOTED $400 TO REPLACE LOCK CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075766June 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS:REAR/OTHER
CONSUMER RECEIVED RECALL 03V482000 CONCERNING STALLING. THE VEHICLE HAS HAD RECALL REPAIRS DONE IN JANUARY, BUT, THE PROBLEM RECURRED. ALSO, REAR SEAT BELTS WERE STICKING. WHEN CONSUMER NEEDED TO UNDO THE BELTS THE BUCKLE STUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075768June 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN ATTEMPTING TO START IGNITION SWITCH LOCKS INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074874June 6, 2004
ELECTRICAL SYSTEM
GAUGES IN DASH ALONG WITH THE REST OF THE ELECTRICAL SYSTEM CUTS IN & OUT WHILE DRIVING. NOW, CAR WILL NOT START BUT DISPLAYS SAME PROBLEMS WHILE ATTEMPTING TO START VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074877June 6, 2004
ELECTRICAL SYSTEM FAILURE. PROBLEMS INCLUDE DASH BOARD GAUGES AND LIGHTS 'RESETING' THEMSELVES AND LIGHTS FLICKERING ON AND OFF. VEHICLE NOW WILL NOT START, POWER TO THE ACCERSSORIES AND RADIO IS FINE, FUSES HAVE BEEN TESTED AND NONE ARE BLOWN. CAR EXPERIENCES SOME TYPE OF ELECTRICAL SYSTEM STUTER WHEN AN ATTEMPT TO START THE ENGINE IS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074838June 5, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I HEARD A CLUNKING NOISE IN THE FRONT PASSENGER SIDE OF THE CAR, I TOOK THE CAR INTO THE DEALER FOR SEVERAL RECALLS AT APPROX.149,000 MILES. FORD PEFORMED THE NECESSARY RECALLS. 5,000 MILES LATER I WAS BACKING UP AND I HEARD A LOUD KNOCK AND THE CAR DROPPED ON THE PASSANGER SIDE. I WENT HOME AND JACKED THE CAR UP AND FOUND THE SPRING BROKEN INTO 3 PICES SO I LOWERED IT BACK DOWN TO PULL IT INTO THE GARAGE. UPON REMOVAL OF THE SPRING/STRUT ASSY. I NOTICED WHERE THE BREAKS WERE IN THE SPRING ASSY ONE OF THE BREAKES WAS PRETTY RUSTY AND THE OTHER LOOKED LIKE FRESH METAL. I PULLED THE DRIVERS SIDE APART AND IT LOOKED LIKE A TOTALLY DIFFRENT PART BUT THERE WAS A PLASTIC WRAP AROUND THE SPRING WITH AN ABNORMAL AMOUNT OF RUST NEAR THIS WRAP. FORD WILL NOT HELP ME IN THIS MATTER. THIS CAR IS A LEMON!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075709June 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN PLACING THE KEY INSIDE THE IGNITION SWITCH CONSUMER IS UNABLE TO TURN THE KEY. THIS CAUSES THE STEERING WHEEL TO LOCK, AND CONSUMER IS UNABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED, AND DEALER REPLACED IT. HOWEVER, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074812June 4, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CAR PURCHASED IN DEC. 03 IN APRIL 04 THE AIR BAG LIGHT JUST CAME ON AND STAYS ON WILL NOT GO OFF. HAVE TO PAY $77 JUST FOR A DIAGNOSTIC TEST TO FIND OUT WHAT IS WRONG. CAR HAS NOT BEEN IN ANY KIND OF ACCIDENT THEREFORE, THE LIGHT SHOULDN'T BE ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075628June 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER NOTICED THAT IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION SWITCH TO START THE VEHICLE. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10075651June 3, 2004
FUEL SYSTEM, GASOLINE
AFTER THE DEALERSHIP PERFORMED THE ENGINE STALLING RECALL 03V482000, THE VEHICLE STALLS. THE DEALERSHIP INSPECTED THE VEHICLE, BUT CANNOT LOCATE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075669June 3, 2004
ELECTRICAL SYSTEM:IGNITION
OWNER SAYS THAT THE IGNITION LOCKS UP. IT ALSO LOCKS THE STEERING WHEEL. OWNER TOOK THE VEHICLE TO THE DEALER WHO REPAIRED THE PROBLEM EARLY ON. NOW THE VEHICLE IS NOT UNDER WARRANTY AND IT WILL COST ABOUT 600.00 FOR REPAIR. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074677June 2, 2004
ELECTRICAL SYSTEM:IGNITION
I HAD PURCHASED A 2000 FORD FOCUS. I HAVE HAD THE CAR LESS THEN 5 YEARS AND THE IGNITION CYLINDER HAD FAIL TWICE. FORD MOTOR CO. HAS NOT ADMITTED AND FAULT IN EITHER OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074689June 2, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
WELL DOCUMENTED FAILURE OF THE 2000 FORD FOCUS IGNITION CYLINDER. MINE FAILED FOR THE SECOND TIME AND FORD ONLY OFFERED A 50/50 COVERAGE OPTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062659June 2, 2004
STEERING:LINKAGES
BALL JOINT (SUSPENSION) BROKE, VEHICLE SPUN OUT OF CONTROL. FORTUNATELY, INCIDENT OCCURRED IN A MULTI-STORY PARKING GARAGE, AT LOW SPEED. *AK THE CONSUMER'S INSURANCE REQUESTED STATUS UPDATE. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074569June 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FREQUENTLY FAIL WITHOUT NOTICE DURING RAIN EVENTS DESPITE EXPENSIVE REPAIRS. SOMETIMES I HAVE SMELLED SMOKE AND AM CONCERNED HAVING HEARD THAT THE FOCUS WIPER MOTORS HAVE CAUSED FIRES IN THE PAST. TWO FORD DEALERS HAVE FAILED TO ISOLATE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075483June 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE HAVING THE KEY INSIDE THE IGNITION SWITCH IT WOULD NOT TURN. CONSUMER WAS NOT ABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074549May 31, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MUSTY MOLD SMELL COMING FROM AIR CONDITIONER AND HEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074551May 31, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
AFTER A MONTH OF OWNING THE VEHICLE I WAS GETTING WATER IN MY TRUNK. BROUGHT IT TO DEALER AND THEY REPLACED THE LICENSE PLATE LIGHTING DEVISE AND REPAIRED THE RUST. A MONTH LATER SAME PROBLEM. BROUGHT IT BACK AND THEY DID THE SAME THING. NOW IT IS HAPPENING AGAIN BUT WARRANTY IS UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074492May 30, 2004
ELECTRICAL SYSTEM:IGNITION
I OWN A 2001 FORD FOCUS W/ 45,000 MILES. I WAS LEFT STRANDED MEMORIAL DAY WEEKEND 2004 WHEN THE IGNITION IN MY AUTOMOBILE LOCKED UP. I PLACE THE KEY IN THE IGNITION (WITH SOME DIFFICULTY) AND I AM UNABLE TO TURN THE KEY. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS THAT MANY OTHER PEOPLE HAVE HAD THIS EXPERIENCE W/ 2000/2001 FORD FOCUS. MY CAR REMAINS IMMOBILE AND I AM UNABLE TO ADDRESS THE PROBLEM UNTIL AFTER THE HOLIDAY WEEKEND. FROM WHAT I HAVE READ, I CAN ANTICIPATE $350-500 TO REPLACE IGNITION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074455May 29, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
SINCE AUGUST 2003, I HAVE EXPERIENCED IGNITION LOCK FIVE (5) TIMES WITH MY 2001 FORD FOCUS. FIRST TWO "REPAIRS" (8/03 AND 12/03) WERE COVERED UNDER WARRANTY, AND SUPPOSEDLY REPLACED THE IGNITION CYLINDER. I NEVER SAW THE OLD PART. HOWEVER, WHEN VEHICLE WAS TAKEN IN FOR SUBSEQUENT REPAIR TO THE SAME PROBLEM (2/04), I WAS TOLD THAT A PERMANENT REPAIR WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND WOULD COST ME $500+, BUT THAT THE IGNITION CYLINDER COULD BE REPLACED UNDER WARRANTY. I GOT NO RESPONSE TO MY INQUIRY ABOUT WHY NO PERMANENT FIX HAD BEEN MADE WHILE THE VEHICLE WAS UNDER WARRANTY. I DIRECTED THEM TO PERFORM THE REPAIR I COULD AFFORD - THE CYLINDER. I NEVER SAW THE OLD PART THAT TIME EITHER. THE CAR WAS RE-KEYED AS WELL. THE IGNITION LOCKED AGAIN ON 5/20/04, AND AFTER I CONTACTED FORD MOTOR COMPANY, THE SERVICE DEPARTMENT NOTIFIED ME THAT THEY HAD REPLACED THE TUMBLERS AND RE-KEYED THE VEHICLE AT NO CHARGE. THEY ALSO INFORMED ME THAT ANY SUBSEQUENT REPAIRS WOULD BE AT MY EXPENSE, AS THEY WOULD NOT BE COVERED BY WARRANTY. THE IGNITION LOCKED AGAIN ON 5/25/04. *LA THE INITIAL REPAIR TO THIS PROBLEM WAS MADE UNDER WARRANTY. IT WAS NOT A PERMANENT REPAIR, ALTHOUGH THERE WERE SERVICE BULLETINS AND A SIGNIFICANT RECORD OF COMPLAINTS ISSUED ON THIS SAME PROBLEM FROM EARLY 2001. AT NO POINT HAVE I RECEIVED A SATISFACTORY ANSWER, FROM THE DEALER OR FROM FORD CUSTOMER RELATIONS, TO WHY THE PERMANENT REPAIR WAS NOT PERFORMED IN AUGUST 2003. I FEEL THAT THE DEALER MADE NO ATTEMPT TO EFFECT A REPAIR ON THIS PROBLEM WHILE IT WAS WARRANTED, BUT STALLED WITH TEMPORARY FIXES UNTIL THE MILEAGE/AGE OF THE VEHICLE WOULD REQUIRE ME TO PAY, BOTH FOR PARTS AND LABOR. AS IT NOW STANDS, I WILL BE TAKING MY VEHICLE TO ANOTHER DEALER FOR THE REPAIR AND A SECOND OPINION, AND HOPE I CAN GET MY MONEY BACK. I REFUSE TO PAY EVEN TEN CENTS FOR A REPAIR BY A SERVICE DEPARTMENT THAT HAS ALREADY FAILED TO MAKE THE SAME REPAIR FOUR TIMES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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