Ford Focus Complaints

22,326 consumer complaints on file.

#10078482June 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
NO SIGN OF ANYTHING WRONG AT ALL - THEN THE KEY WILL GO INTO THE IGNITION - BUT THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078483June 19, 2004
ELECTRICAL SYSTEM:IGNITION
NO SIGN OF ANYTHING WRONG - THEN KEY WILL NOT TURN IN IGNITION AND THE STEERING WHEEL IS LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078486June 19, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THIS MORNING WHEN WE WERE STARTING OUR FORD FOCUS IT WOULD NOT ALLOW US TO TURN THE KEY.THE IGNITION WAS LOCKED UP.YOU CANNOT DO ANYTHING WHEN THAT HAPPENS.WE FOUND OUT THAT FORD IS WELL AWARE OF THIS INHERENT DEFECT IN THE IGNITION SYSTEM IN THE FOCUS BUT HAS NEVER RECALLED THEM FOR IT. ALL LOCKSMITHS AND OTHER MECHANICS CAN NO LONGER BUY IGNITION SWITCHES FROM FORD TO RECTIFY THE PROBLEM AND FORD SERVICE CENTERS WANT AN ARM AND A LEG TO DO THE WORK FROM $169- JUST UNDE R$300 IF THEY HAVE TO DRILL IT OUT.THIS CAN BE DANGEROUS IF IT FAILS IN A BAD SPOT AND YOU GET STUCK.IT IS VERY UNSAFE FOR WOMEN WHO HAVE TO DRIVE ALONE SOMEWHERE OR SAY SOMEONE WITH SMALL CHILDREN WHO GETS STUCK ON THE HIGHWAY OR ANYWHERE ON EITHER A HOT DAY OR COLD DAY AS NOTHING WILL WORK.YOU NEED TO HAVE THE VEHICLE TOWED.WE WERE LUCKY IN THA TMY HUSBAND KEPT AT IT UNTIL IT DID WORK;BUT HAVE HEARD IT CAN HAPPEN ANYTIME,ANYWHERE AGAIN;AND THA TSOME PEOPLE WHO HAD THEIRS FIXED HAD IT HAPPEN MORE THAN ONCE.I HAVE HIGH BLOOD PRESSURE AND IF IT HAPPENED TO ME WHEN ALONE IT WOULD MAKE THAT SKYROCKET ,ENDANGERING MY HEALTH.FORD IS WELL AWARE OF THE DEFECT AND THEY ADMIT IT CAN HAPPEN IN ANY FOCUS.THEY WILL NOT RECALL IT UNLESS YOUR DEPT PUSHES THEM TO DO THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079488June 18, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 72 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A DEER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079400June 17, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE BATTERY CABLE RECALL 02V288000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078375June 17, 2004
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS SE WAS HAVING PROBLEMS WITH THE STEERING WHEEL LOCKING UP AND IGNITION KEY NOT TURNING, ON 06/08/04 CAR WAS TOWED TO PACIFIC FORD. FORD SAID THAT IT WAS NOT COVERED UNDER EXTENDED WARRANTY, THAT THE PROBLEM IS WEAR AND TEAR. IGNITION CYLINDER WAS REPLACED, COST ME $380.25. NOW KEY DOES NOT OPEN DRIVER SIDE OF DOOR, WILL OPEN TRUNK AND PASSENGER SIDE OF DOOR . TOOK BACK THE CAR TO PACIFIC FORD, NOW THEY ARE SAYING THAT IS HAS TO DO WITH MY CYLINDER LOCK ON DOOR (WEAR AND TEAR)AND IF WOULD COST ME ABOUT $300.00 TO HAVE IT REPLACED. DID NOT HAVE PROBLEM WITH ANY OF THE DOORS OR TRUNK NOT OPENING UP BEFORE THEY SERVICED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079451June 17, 2004
VEHICLE SPEED CONTROL
WHILE PULLING INSIDE OF THE GARAGE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY APPLYING BOTH FEET ON THE BRAKES. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079361June 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE COMING OUT OF THE DRIVEWAY AND COMING TO A STOP CONSUMER DEPRESSED THE BRAKES AND HEARD A GRINDING SOUND. VEHICLE DID NOT STOP, AND IT SIDE SWIPED A SIGN POST NEAR A SCHOOL ZONE. THE POLICE DID NOT INVESTIGATE THE INCIDENT NOR WERE THERE ANY INJURIES. VEHICLE EXPERIENCED SOME DENTS , AND THE LOSS OF THE EXTERIOR DRIVER'S SIDE MIRROR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079367June 16, 2004
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 50-55 MPH CONSUMER APPLIED FORCE TO BRAKES TO AVOID A COLLISION. DRIVER'S SIDE BRAKES LOCKED UP, CAUSING VEHICLE TO SWAY OFF THE ROAD INTO A DITCH, AND VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10078344June 16, 2004
SUSPENSION:REAR
WHEN THE CAR HAD ~ 3000 MILES ON IT, WE WERE DRIVING ON THE FREEWAY WHEN IT SUDDENLY BEGAN TO VIBRATE AND SHIMMY LIKE IT HAD MULTIPLE FLAT TIRES. WE PULLED OFF AND LOOKED FOR PROBLEMS BUT THE TIRES WERE FINE AND NOTHING WAS OBVIOUS. WHEN WE BEGAN DRIVING AGAIN THERE WAS NO PROBLEM. THE FOLLOWING DAY, THE SAME PROBLEM OCCURRED AGAIN AND WE TOOK THE CAR TO THE DEALER. THEY FOUND FEATHERING ON ALL TIRES AND REPLACED ALL 4 TIRES AND REBALANCED THEM. ABOUT A WEEK LATER WHILE DRIVING ON THE FREEWAY A LOUD BANG SOUNDED IN THE REAR OF THE CAR AND IT AGAIN BEGAN TO VIBRATE AND SHIMMY. AGAIN AFTER GETTING OFF THE ROAD AND LOOKING IT OVER, THE CAR SEEMED OK. WE AGAIN TOOK IT TO THE DEALER WHO COULD NOT REPLICATE THE PROBLEM AND REBALANCED THE FRONT TIRES. ABOUT 2000 MILES LATER AGAIN WHILE DRIVING ON THE FREEWAY, THE LOUD BANG AND VIBRATION RE-OCCURRED. WHEN THE BRAKES WERE APPLIED, THE CAR ALMOST WENT OUT OF CONTROL, SLIDING AND FEELING LIKE IT WOULD TIP OVER. WE AGAIN TOOK IT TO THE DEALER WHO COULD NOT REPLICATE THE PROBLEM. THIS TIME THEY DID NO WORK AND SAID THERE WAS NOT AN IDENTIFIABLE PROBLEM WITH IT. WE INFORMED FORD MOTOR OF THE PROBLEMS AND ARE WORKING WITH A LAWYER ON A LEMON LAW COMPLAINT AS THE CAR IS DANGEROUS TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079396June 16, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE PUMPING GASOLINE AT THE GAS STATION THE GASOLINE SPLASHED ON THE CONSUMER. HE WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL NECK HOSE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078304June 16, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
I PURCHASE MY 2000 FORD FOCUS LX ON SEPTEMBER OF 2000. SINCE THEN IVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. I DROVE IT FOR 10,000 MILE AND THE IGNITION CYLINDER LOCKED UP AND LEFT ME STRANDED. THIS ALSO REQUIRD A NEW SET OF KEYS BECAUSE THE IGNITION CYLINDER STRIPS THEM. I ALSO HAD TO REPLACE BRAKES AND TIRES 4 TIMES IN 3 YEARS. THE FUEL PUMPED FAILED 3 TIMES NOW ALSO. I WAS AT WORK YESTERDAY AND THE CAR ONCE AGAIN HAD A LOCKED IGNITON CYLINDER. LUCKILY FOR ME THE CAR IS OUT OF WARRANTY. I HAD TO GET ANOTHER SET OF KEYS MADE A YEAR AGO BECAUSE THEY GOT STRIPPED(AGAIN). I WOULD NOT HAVE A PROBLEM WITH THIS BUT THEY ARE 120 DOLLARS FOR 2. BUT GOING BACK TO YESTERDAY, I RECIEVED A PHONE CALL FROM THE DEALERSHIP SAYING THAT IT WILL COST 500 DOLLARS TO FIX THE IGNITION CYLINDER. WHAT IS GOING ON HERE WHEN I CAN'T FIND ONE PERSON WHO AS EVER HAD TO REPLACE THIS PART ON THEIR VEHICLE? I HAVE A PROBLEM BELIEVING THAT FORD CAN MAKE SOMETHING SO DEFECTIVE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079295June 16, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED ENGINE HESITATED INTERMITTENTLY. AS A RESULT, VEHICLE WAS ALMOST REAR ENDED. A RECALL WAS ISSUED FOR THE ENGINE STALLING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079325June 16, 2004
SEATS:MID/REAR ASSEMBLY
CONSUMER'S VEHICLE EXPERIENCED THE SAME DEFECT AS MENTIONED IN NHTSA RECALLS 0V418000: VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE. DEALER STATED SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079274June 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING KEY INSIDE THE IGNITION SWITCH, THE VEHICLE WOULD NEITHER START NOR MOVE. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE CYLINDER SWITCH INSIDE OF THE IGNITION. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079279June 15, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED AFTER DEPRESSING THE GAS PEDAL TO MERGE ON TO FREEWAY VEHICLE STARTED HESITATING AND SHIFTED INTO FULL THROTTLE. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079280June 15, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED THAT AFTER SHIFTING VEHICLE INTO REVERSE AND WITHOUT WARNING, THE ENGINE STALLED. DEALERSHIP WASN'T ABLE TO DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079281June 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT UNKNOWN SPEED, CONSUMER NOTICED THAT WHEN BRAKES ARE BEING DEPRESS, THE VEHICLE WOULD SWAY TO THE LEFT FLOWING A LOUD NOISE. DEALERSHIP SERVICE VEHICLE AND REPLACE BRAKES PADS AND ROTORS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075352June 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT COMONG ON, HAD IT IN SHOP 5 TO 7 TIMES AND THEY SAY IT IS THE EVAP SYSTEM, SHUT OFF THE LIGHT AND SEND ME OUT THE DOOR!! WHAT IS UP WITH THAT? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075355June 14, 2004
TIRES:TREAD/BELT, TIRES:SIDEWALL
MY SON WAS ALMOST KILLED ALONG WITH DRIVERS ON THE FREEWAY BELOW THE OVERPASS HE WAS ON WHEN A 2 WEEK OLD TIRE BLEW AND HE INSTANTLY LOST CONTROL OF THE VEHICLE. IN VIEWING THIS TIRE, I FOUND IT TO LOOK AS IF IT HAS DRY ROT ALL AROUND IT. LITTLE TINY HOLES UNDERNEATH THE TREADS ALL AROUND AS IF EATEN AWAY BY TERMITES OR SOMETHING. FOR A NEW TIRE IT IS OLDER LOOKING THAN THE OTHER 6 MONTH OLD TIRES. I KNOW NO ONE WHO WOULD LAB TEST THE MATERIAL, BUT IN MY GUT SOMETHING IS VERY WRONG WITH IT. IT BLEW FROM UNDERNEATH A THICK NEW TREAD THAT HAS NO PUNCTURES ON TOP. IT IS A FIRESTONE/FIREHAWK P205/50R16, DOT# W2W11TB0804. MY CAR IS A TOTAL LOSS, BUT MY SON MADE IT THROUGH OK THANK GOD. I TOOK IT TO THE DEALER MGR I PURCHASED IT FROM AND HE OUTRIGHT DISAGREED AND STARTED TO TAKE THE TIRE FROM ME SAYING HE WOULD HAVE THIER LAB TEST IT, BUT I HAVE LITTLE TRUST FOR THIER LAB. I NEED HELP IN REVIEWING THIS. I HAVE NO CAR AND I FEEL IT IS BECAUSE OF AN ACCIDENT CAUSED BY A DEFECTIVE TIRE. INSURANCE DOES NOT PAY COMPRABLE TO THE VEHICLE YOU HAD. I HAD ONLY ONE LAST PAYMENT TO GO. MY SON AND MANY OTHER PEOPLE COULD HAVE BEEN KILLED. BUYING TIRES IS LIKE A GAME OF RUSSIAN ROULETTE WITH LIFE AND DEATH. IT SEEMS WE ALL JUST ACCEPT THAT FACT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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