Ford Focus Complaints

22,326 consumer complaints on file.

#10088007August 17, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088022August 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WENT OUT TO START THE VEHICLE AND THE KEY WOULD NOT TURN THE IGNITION AND LOCKED IN PLACE. NO MATTER HOW MUCH CONSUMER TRIED THE KEY WOULD NOT MOVE. VEHICLE WAS TOWED TO THE DEALERSHIP, AND THE TECHNICIAN REPLACED THE CYLINDER AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086967August 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKS ON FOCUS ARE FAULTY. I HAVE HAD MINE REPLACED EVERY 25 MONTHS SINCE I HAVE OWNED MY VEHICLE. FORD REFUSES TO COVER THE IGNITION LOCK EVEN THOUGH THE SERVICE MANAGERS ALL KNOW ABOUT THIS BEING FAULTY. FORD CLAIMS IGNORANCE, THAT THEY ARE UNAWARE OF THIS BEING A COMMON PROBLEM, I HAVE PERFORMED THE MOST RUDIMENTARY RESEARCH THAT SHOWS OTHERWISE AND IF I REALLY SPEND TIME, I ONLY IMAGINE WHAT I WILL FIND. <HTTP://WWW.TALKABOUTAUTOS.COM/GROUP/ALT.AUTOS.FORD.FOCUS/MESSAGES/29566.HTML> <HTTP://WWW.FOCALJET.COM/UBBTHREADS/SHOWFLAT.PHP?CAT=&NUMBER=635761&PAGE=0&VIEW=COLLAPSED&SB=5&O=&FPART=1> <HTTP://WWW.TALKABOUTAUTOS.COM/GROUP/ALT.AUTOS.FORD.FOCUS/MESSAGES/27215.HTML> THANKS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086985August 16, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2000 FORD FOCUS ONE DAY I NOTICED A RATCHETING SOUND IN THE ENGINE COMPARTMENT AND ANTIFREEZE SMELL INSIDE THE CAR. ALL OF WHICH RESULTED IN A COMPLETE REPLACEMENT OF THE WATER UMP, BULLEY AND GASKET. MY CAR ONLY HAD 38,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086986August 16, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN GETTING INTO MY CAR TO GO TO WORK ONE DAY THE KEY WOULDN'T GO INTO THE IGNITION ALL THE WAY. MY VEHICLE NEEDED TO BE TOWED TO THE DEALERSHIP IN ORDER TO REPLACE THE ENTIRE IGNITION ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081421August 16, 2004
ELECTRICAL SYSTEM
REAR PASSENGER DOOR ON THE LEFT SIDE LOCKED AND WILL NOT OPEN, EITHER FROM THE INSIDE OR THE OUTSIDE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LOCKS WERE NOT COVERED UNDER THE WARRANTY, AND IT WILL COST IN EXCESS OF 500.00 FOR REPAIRS. *AK THE CONSUMER'S WIFE WAS WORKING WITH THE LEFT REAR DOOR. THE SWITCH HAD COME LOOSE AND THE LEFT DOOR WAS CURRENTLY WORKING. THE RIGHT DOOR WAS STILL FAILING. NO ELECTRICAL POWER SWITCHES WERE WORKING ON THE DOORS. SIX FUSES WERE REPLACED. THE ELECTRICAL PROBLEMS WERE STILL NOT REPAIRED. THE DOOR PROBLEM OCCURRED TWO DAYS AFTER PURCHASE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086827August 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 FORD FOCUS ZX5. BRAKES GRIND AND SQUEAL. AT 10,777 MILES (10,000-MILE SERVICE), FORD DEALERSHIP SAID FRONT BRAKE PADS AND ROTORS ARE COMPLETELY WORN OUT AND NEED TO BE REPLACED AT COST OF $500. CAR IS UNSAFE TO DRIVE WITHOUT REPLACING BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086846August 14, 2004
STRUCTURE:BODY
WATER LEAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086864August 14, 2004
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS IGNITION CEASED TO FUNCTION. EHICLE NEEDED TO BE TOWED AND SERVICED BY FORD. ESEARCH ON INTERNET INDICATES THIS IS AN EXTREMELY WIDESPREAD PROBLEM AMONG FORD FOCUS OWNERS, WITH MANY OWNERS NEEDING TO REPAIR OR REPLACE THE IGNITION SEVERAL TIMES OVER THE COURSE OF A FEW YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086781August 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, AIR:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
PURCHASED 2000 FORD FOCUS 7/2000 2/00 SAFETY RECALL ON REAR WHEEL BEARINGS INDICATES LOUD GRINDING CLUNKING NOISE. 1/01 RECALL ON THE A-PILLAR TRIM PANELS COMPLAINED ABOUT MY REAR BRAKES SQUEAKING CAUSEWAY FORD MANAHAWKIN NJ FOUND NOTHING HOWEVER THEY REPLACED REAR BRAKES AND ROTATED TIRES 10/01 RECALL WIPER MOTOR PACK I COMPLAINED ABOUT FRONT BRAKES SQUEAKING FORD CLEANED AND DEGLAZED FRONT BRAKE PADS AND DID ANOTHER TIRE ROTATION 12/01 RECALL REAR WHEEL BEARINGS CONSTANT WOBBLE AND GRINDING NOISE FROM REAR TIRES SQEAK CONTINUES ON BRAKES 6/02 HUMMING NOISE FROM TIRES ROAD TEST CONFIRMS NOISE COMING FROM FRONT LEFT TIRE THEY ROTATED MY TIRES NOISE CONTINUES FORD SAY I NEED NEW TIRES I AM AT 31,000 MILES 7/02 GOT A FLAT FIRESTONE REPAIRED PATCHED TIRE WAS "OK" 8/02 POWER STEERING PUMP TO BE REPLACED 10/02 CONTINUING LOUD NOISE IN REAR TRACED TO FAILED BEARING FORD SAYS THEY DID SERVICE ON A PREVIOUS RECALL. 10/02 LOUD HUMMING NOISE IN FRONT FORD INSPECTION REVEALED A CHOPPY TIRE THEY ROTATED TIRES FRONT TO BACK 10/02 AT 38,400 MILES PURCHASED 4 FIRESTONE TIRES 3/03 RECALL PINCH BOLT 5/03 BRAKES CONTINUE TO SQUEAK, GRIND, TURNS OUT FRONT ROTORS ARE SHOT AT 48,000 MILES REPLACED FRONT ROTORS COMPLETE FRONT DISC BRAKE JOB BENDIX BY TRANZ CONNECTION 8/03 ALTERNATOR TO BE REPLACED CAR DIES WHILE DRIVING, STUCK IN MASS. FOR 4 DAYS PRECISION AUTO BODY. 12/03 CHECK ENGINE LIGHT ON DOESNT GO OUT BROUGHT TO FIRESTONE NEED TO RESET COMPUTER 12/03-12/04 CAR IS STALLING CLOSE TO 1/4 OF A TANK OF GAS, I ATTRIBUTE THIS TO NOT HAVING ENOUGH GAS IN CAR AND TRY TO AVOID 12/04 RECALL ON FUEL PUMP 2/04 LOWER RADIATOR HOSE CLAMP TO BE REPLACED 7/04 LOUD HUMMING GRINDING NOISE WHILE DRIVINGBRING TO FIRESTONE FIND A CRAKED COIL SPRING CAN LEAD TO THE TIRE SEPERATING FROM THE CAR FRONT RIGHT WHEEL NEEDS STRUT ASSEMBLY WITH COIL SPRING MOUNT BEARING BELLOW WITH ALINGMENT BACK BREAKS LEAKING WHEEL CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087875August 13, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN STARTING THE VEHICLE AND DRIVING WITH THE AIR CONDITIONER ON OR ON A SLIGHT ENCLINE VEHICLE STALLED. THIS AFFECTED THE STEERING AND BRAKES. VEHICLE IS AT THE DEALERSHIP FOR THE FOURTH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087886August 13, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON PUTTING THE KEY IN THE IGNITION IT GOT STUCK IN THE IGNITION AND WON'T COME OUT. WHEN CONSUMER TRIED TO TURN KEY OVER OVER VEHICLE WILL NOT START. TOOK VEHICLE TO THE DEALER, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086749August 12, 2004
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, AIR BAGS, SEAT BELTS:FRONT
FRONT WHEEL BEARINGS, BALL JOINT AREA ON MY FORD FOCUS 2002 CAME LOOSE AND WHEEL FELL OFF WHILE I WAS TRAVELING ON HIGHWAY. WHEN CAR HIT WALL THE AIRBAG DID NOT OPEN AND SEATBELT DID NOT TIGHTEN. THERE WAS NO WARNING BEFORE ACCIDENT. THOUGHT I WAS GOING TO DIE. LUCKY TO BE ALIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083534August 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LATCHES FAILED. AS A RESULT, WHILE DRIVING AT HIGHWAY SPEED, THE REAR PASSENGER DOOR FLEW OPEN. *AK CHILDREN WERE IN THE BACK SEAT WHEN THE DOORS FLEW OPEN. THE DOOR WOULD NOT RE-LATCH. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079379August 12, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO A MECHANIC FOR INSPECTION. THE MECHANIC DETERMINED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. *AK RECALL# 02V288000. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT APART OF THIS RECALL. THE POSITIVE BATTERY CABLE WAS FOUND ROUTED IMPROPERLY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086626August 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE PADS AND ROTORS FOR MY 2001 FORD FOCUS WAGON NEED TO BE REPLACED AFTER JUST 37,700 MILES. THE BRAKES ON THE CAR HAVE SQUEALED ALMOST SINCE DAY ONE (WE PURCHASED IT NEW IN AUGUST 2001), HAVE HAD IT IN TO THE DEALER FOR CHECKING AND REPAIRS NUMEROUS TIMES (MCMAHON FORD, NORWALK, CT) AND THEY SAID IT'S NORMAL FOR BRAKES TO SQUEAL, OR THAT THEY CAN'T REPLICATE THE PROBLEM, OR THAT IT'S DUE TO DUST, OR DENIED THAT THEY SQUEALED AT ALL. THE REPAIR PLACE SAYS THE ROTORS CANNOT BE TURNED AND THAT THE BRAKES WERE MADE TO BARELY MINIMUM STANDARDS. THEY ARE RETURNING THE WORN PARTS. THERE WAS NEVER ANY INDICATION THAT THE BRAKES WERE FAILING (FOR ONE THING, BECAUSE OF THE PERMANENT SQUEAL) AND THE DEALERSHIP DID NOT FIND THIS PROBLEM THE LAST TIME WE HAD IT IN FOR A CHECKUP BEFORE IT WENT OUT OF WARRANTY, WHICH IS OF THE MOST CONCERN TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087742August 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086520August 10, 2004
EQUIPMENT
HESITATION WITH ACCELERATION, STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087630August 10, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER PLACED THE KEY IN THE IGNITION AND IT WAS LOCKED. IGNITION WOULD NOT ACCEPT THE KEY. SHE CALLED THE LOCK SMITH, AND WAS TOLD THAT THEY HAVE AT LEAST ONE OF THIS TYPE OF PROBLEM WITH THE FOCUS A WEEK. LOCK SMITH COULD NOT MAKE THE IGNITION ACCEPT THE KEY. HAD TOWED VEHICLE TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086588August 10, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR:ANTILOCK
WHILE SLOWING TO ATTEMPT TO STOP, DEPRESSING BRAKE BECAME VERY HARD, AND CAR WOULD NOT STOP. THE ENGINE SPEED INCREASED MOMENTARILY WHILE FOOT ON BRAKE, TACHOMETER SHOWED INCREASED RPM, CAR MOVED FOWARD FASTER, AND HIT ANOTHER VEHICLE. THIS WAS 4TH TIME THIS OCCURRED WITH NEW VEHICLE, WITHIN FIRST 2000 MILES. FIRST THREE TIMES NO COLLISION OCCURRED DUE TO LUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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