Ford Focus Complaints

22,326 consumer complaints on file.

#10088853August 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY SPOTANEOUSLY DOES NOT TURN IN THE IGNITION. TWO OCCURRENCES AT $300 EACH WITHIN 2 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081695August 30, 2004
INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
THE DOME LIGHT BLEW OUT INSIDE THE VEHICLE'S COMPARTMENT. FOLLOWING THAT, A FACTORY INSTALLED SECURITY SYSTEM FOR THE DOOR LOCKS BEGAN TO PERFORM ERRATICALLY. DOORS PREVENTED ENTRY FROM THE OUTSIDE AND EXIT FROM THE INSIDE, EXCEPT FOR THE HATCHBACK. EVEN IF THE DOOR LOCKS WERE PUSHED THEY FAILED TO OPEN. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088752August 29, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
I HAVE A 2000 FORD FOCUS WAGON AND I CAN NO LONGER GET THE KEY TO TURN IN THE IGNITION. I HAVE GIGGLED, I HAVE TAPPED, I HAVE TRIED TO COAX IT TO WORK, BUT NOW MY CAR IS STUCK IN MY DRIVEWAY WITH NO WAY TO START IT. I HAVE LOOKED ON-LINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME PROBLEM - THE KEY STICKS [WHICH IT HAS DONE REPEATEDLY TO ME] OR STOPS TURNING IN THE IGNITION AT ALL, THEREBY RENDERING THE CAR UNSTARTABLE AND THEREFORE UNDRIVABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088763August 29, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK ON THE 2002 FORD FOCUS IS FAULTY. THE CYLINDERS BECOME DAMAGED OVER TIME (SHORT DURATION OF TIME) DUE TO WEAR PREVENTING THE LOCK FROM TURNING. ALSO THERE IS A DEFECT IN THE PASSIVE ANTI-THEFT DEVICE CONNECTED TO THE IGNITION SWITCH. IT WILL FAIL OVER TIME AND CANNOT BE EASILY REPAIRED. THE LOCK HAS MALFUNCTIONED ON MY WIFE AND MYSELF MULTIPLE TIMES AND HAS EVEN COST US TEN MINUTES OF "HAGGLING" BEFORE THE SWITCH WOULD ENGAGE. I DO NOT CARE TO HAVE MY WIFE STRANDED, ESPECIALLY LATE AT NIGHT, DUE TO A PART WHICH IS KNOWN BY THE MANUFACTURER TO BE DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088734August 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING:TURN SIGNAL, AIR BAGS:FRONTAL
TRANSMISSION WENT OUT 2 TIMES IN 1 YEAR. DRIVER AIRBAG SHIFTED ON ITS OWN. REAR PASSENGER DOOR DOES NOT UNLOCK/OPEN. FRONT BALL JOINT CRACKED. GAS COVER/DOOR FELL OFF. THE SMELL OF GAS INSIDE CAR AT ALL TIMES. BLINKER WOULD NOT TURN OFF BY ITSELF. KEY CHIME GOES OFF WHEN THE KEY IS OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088745August 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2001 FORD FOCUS ZX3'S IGNITION SWITCH FAILED. WHEN YOU PUT THE KEY INTO THE IGNITION CYLINDER, IT DOESN'T TURN. I TRIED THE USUAL THINGS LIKE JIGGLING THE KEY WHILE MOVING THE STEERING WHEEL, AND I TRIED A SPARE KEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089871August 27, 2004
STRUCTURE
ON ANY RAINY DAYS THE FLOOR ON THE FRONT PASSENGER'S SIDE LEAKS WATER. DEALERSIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088669August 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAD EXPERIENCED A LOSS IN ACCELERATION AND MY CAR STALLED. I STARTED THE VEHICLE AGAIN, IT RAN FOR ABOUT ONE MILE AND THEN IT STALLED AGAIN, THIS TIME THERE WAS A CLICKING NOISE FROM THE ENGINE. I COULD NOT GET IT STARTED AGAIN AND I CALLED FOR A TOW TO THE DEALERSHIP. AFTER THEY RAN SOME TESTS AND TOOK APART THE ENGINE, THEY FOUND THAT A VALVE HAD BROKEN IN THE CYLINDER AND DAMAGED THE PISTON AND THE HEAD/HEAD GASKET. THE CAR IS A 2001 FORD FOCUS THAT I HAD PURCHASED NEW AND I DONT UNDERSTAND HOW THIS COULD HAVE HAPPENED TO THE ENGINE SINCE IT IS LESS THAN 3 AND YEARS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088671August 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLS OUT AND TOOK IN FOR FUEL DELIVERY MODULE PROBLEM WITH 2000 FOCUS AND THEY DIDN'T EVEN HOOK UP TO COMPUTER TO FIND PROBLEM AS THEY SAID IT WAS CHEAPER TO JUST REPLACE THE FUEL PUMP. STILL STALLING AND HARD TO START AND FORD CLAIMS ALOT OF TIME IT IS NOT THE FUEL PUMP BUT IN THE ELECTRONICS AND FORD IS NOT COVERING THIS PROBLEM AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088673August 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE SEVERAL DEFECTS IN MY 2000 FORD FOCUS 4 DOOR. FIRST ONE IS MY LEFT PASSINGER DOOR DOES NOT LATCH CLOSED, 2ND IS MY CYLINDER LOCK IN THE IGNITION FAILED AND I HAD TO HAVE IT REPLACED , 3RD WHEN IT RAINS THE FRONT PASSINGER FLOOR FILLS TO TOP WITH WATER, 4TH THE CD PLAYER TURNS OFF AND BLINKS BUY ITSELF, 5TH MY CHECK ENGINE LIGHT STAYS ON AFTER REPETEDLY TAKING IT TO MACHINIC TO SEE WHY AND HAVING IT RESET EVEN THOUGH THERE IS NO REASON IT SHOULD BE ON AND LAST THE ONLY WAY I HAVE HEAT OR AC IS ON LEVEL 4 -1, 2 AND 3 DO NOT WORK . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088680August 27, 2004
ELECTRICAL SYSTEM:IGNITION
MORE THAN 1 PROBLEM WITH THE FUEL SYSTEM AS A WHOLE, THE LATEST ONE BEING A FUEL PUMP REPLACEMENT. NOW MY IGNITION IS BROKEN AND IN THE SHOP. I'VE HAD TO HAVE MY BRAKES REPLACED EARLY ALONG WITH ALL OF THE OTHER RECALLS ON THE FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089928August 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW DEVELOPED STRESS CRACKS WITHOUT BEING STROKE BY AN OBJECT. DEALERSHIP WAS NOTIFIED AND ACKNOWLEDGED THAT THE STRESS CRACKS OCCURRED BECAUSE OF A DEFECT, BUT THE MANUFACTURE FAILED TO REPLACE THE WINDOW UNDER WARRANTY. THE WINDOW WAS REPLACED BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088691August 27, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY LOCKING UP, DEFECTIVE IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088695August 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR PASSENGER DOOR SOMETIMES WILL NOT LATCH SHUT. AFTER LOOKING AT IT, THE CATCH JUST SWINGS FREELY AND DOESN'T GRAB THE POST. AFTER REPEATED SLAMMING OF THE DOOR, IT WILL WORK AGAIN FOR A SHORT PERIOD. OPENED ONCE WHILE DRIVING. I KEEP A BUNJIE CHORD WITH ME IN CASE AND I BUNGEE IT SHUT WHEN IT ACTS UP. I DON'T HAVE ANYONE SIT IN THE RERAR PASSENGERS SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083102August 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOOR LATCHES FAILED, THE DOORS WOULD NOT STAY LATCHED AND WOULD OPEN UNEXPECTEDLY. AFTER A $300 REPAIR ONE DOOR WILL NOT OPEN. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080305August 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER STATED THE TWO BACK DOORS ON THE VEHICLE HAS A DEFECTIVE LOCK AND THE DOOR WILL NOT STAY LOCKED AND SHUT. THE OWNER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS PAST THE WARRANTY PERIOD AND THAT THE VEHICLE SHOULD HAVE BEEN LOOKED AT EARLIER TO PREVENT THE PROBLEM. *JB THE REAR DRIVERS SIDE PASSENGER DOOR WAS THE ORIGINAL PROBLEM, THREE WEEKS LATER THE OTHER REAR DOOR LATCH/LOCK DISPLAYED THE SAME PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088605August 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AFTER OPENING THE RIGHT REAR DOOR AT A STORE I DROVE OUT OF THE PARKING LOT BEFORE THE DOOR CAME OPEN AND THE DOOR LIGHT CAME ON. AFTER PARKING AGAIN I WAS NOT ABLE TO CLOSE THE DOOR, THE LATCH SEEMED TO BE STUCK IN THE OPEN POSITION. OPENING THE HANDLE, MOVING THE LATCH FORK BACK AND FORTH DID NOT ALLOW THE DOOR TO CLOSE. AFTER USING A SCREW DRIVER TO PRY THE LATCH STAMPING IT RETURNED AND LATCHED THE DOOR CLOSED. I HAVE NOT OPENED THE DOOR SINCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088611August 26, 2004
SUSPENSION:FRONT:WHEEL BEARING
LEFT REAR BEARINGS ARE HOWLING, THERE HAS BEEN A RECALL ON CARS MADE AT THE WAYNE STAMPING PLANT WHERE MY CAR WAS MADE, AND IN THE TIME FRAME MY CAR WAS MADE. I NEVER RECEIVED A RECALL NOTICE. I HAVE CALLED THE DEALER AND THERE ARE UNWILLING TO REPAIR AT THEIR COST. IN MANY OTHER STATES FORD REPLACES THE WHEEL BEARINGS. THE RESULT OF A NON-REPAIR IS THE WHEEL SEPARATING FROM THE CAR. I AM PETITIONING TO HAVE MY CAR INCLUDED IN THE RECALL. 2000 FORD FOCUS VIN #[XXX]. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088618August 26, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
KEY WILL NOT TURN IN IGNITION. WELL KNOWN TROUBLE BY DEALER. WANTED $500 TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089832August 26, 2004
STEERING
WHILE DRIVING STEERING WHEEL HAD A LOT OF PLAY, THE STEERING IS VERY LOOSE, WHICH MADE IT HARD TO KEEP VEHICLE IN ITS LANE UPON MAKING A LEFT OR RIGHT TURN. ALSO, WHEN MAKING LEFT OR RIGHT TURNS VEHICLE MADE A SQUEAKING NOISE. CONTACTED THE DEALER ALONG WITH THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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