Ford Focus Complaints

22,326 consumer complaints on file.

#10108592January 21, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT RECEIVED VIA E-MAIL."MY CAR STARTED MAKING A TERRIBLE SCREECHING NOISE. FORTUNATELY, I WAS WITHIN 1/4 MILE FROM A MECHANIC, SO I PULLED IN THERE. THE MECHANIC, DAN, TOLD ME THE FRONT SPRINGS HAD BROKEN ON THE CAR, AND HE EVEN SHOWED ME JUST HOW CLOSE ONE OF THE SPRINGS HAD GOTTEN TO PUNCTURING A TIRE. HAD I DRIVEN TO NAPPANEE, I BELIEVE THE SPRING WOULD HAVE PUNCTURED THE TIRE. WE BOTH LOOKED ON THE INTERNET FOR RECALL INFORMATION SINCE BROKEN SPRINGS SEEMED SO ODD. NOTHING WAS THERE, SO I PAID OVER $300.00 OUT OF POCKET FOR THE REPAIR. NOW, I SEE CARS LIKE MINE ARE HAVING PROBLEMS WITH THE SPRINGS, AND THAT FORD IS COVERING THESE KIND OF REPAIRS FOR TEN YEARS OR 150,000 MILES. I DIDN'T KNOW THAT WHEN I PAID FOR THE REPAIR. I WANT REIMBURSEMENT, BUT MORE IMPORTANTLY, I WOULD LIKE TO SEE FORD MOTOR COMPANY ACKNOWLEDGE THIS SERIOUS SAFETY PROBLEM THROUGH A RECALL RATHER THAN A SERVICE BULLETIN. I CALLED FORD JUST TODAY, AND THE SERVICE PERSON SAID TO TAKE ORIGINAL REPAIR BILLS TO MY DEALER'S SERVICE MANAGER FOR REVIEW. THE DEALER IS SUPPOSED TO SEND THEM TO FORD WHERE A REIMBURSEMENT DECISION WILL BE MADE. THIS CONCERNS ME. I DON'T UNDERSTAND WHY IN THE WORLD THIS OBVIOUS SAFETY MATTER HAS NOT BEEN MADE A RECALLED ITEM. I DIDN'T KNOW THE SPRINGS WERE BROKEN UNTIL THE MECHANIC TOLD ME. SPRINGS, I DO NOT BELIEVE, ARE SOMETHING THE COMMON ORDINARY PERSON CHECKS DURING OIL CHANGES. I WOULD LIKE TO SEE FORD INITIATE AN IMMEDIATE RECALL FOR THE SPRINGS SINCE IT'S SUCH AN IMMEDIATE SAFETY CONCERN. HAD I DRIVEN ON THOSE BROKEN SPRINGS MUCH LONGER AND HAD I BEEN GOING FASTER THAN TOWN SPEEDS, I PROBABLY WOULD NO T BE HERE TO WRITE THIS LETTER TODAY. MY CAR HAS BEEN GREAT OVERALL. YES, I'VE HAD A LOT OF RECALL WORK, BUT I STILL LIKE THE CAR AND DO NOT REGRET BUYING IT. I MIGHT BUY ANOTHER FOCUS. BUT STILL, I THINK FORD IS WRONG FOR NOT DOING A RECALL ON THE SPRINGS." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108613January 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER IS UNABLE TO TAKE THE KEY OUT OF THE IGNITION SWITCH INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107693January 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
NOTHING LEAD UP TO THE FAILURE, IT JUST HAPPENED QUITE ABRUPTLY. I PUT MY KEY IN THE IGNITION AND IT WOULDN'T TURN FORWARD. ALSO, THE STEERING WHEEL IS LOCKED IN PLACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108663January 21, 2005
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108673January 21, 2005
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR THE VEHICLE STARTED SHAKING UNCONTROLLABLY WITH OUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107707January 21, 2005
TIRES, EQUIPMENT, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, POWER TRAIN:CLUTCH ASSEMBLY
BUY THE CAR IN LIVINGSTON MONTANA 09-28-2002 THE VIN [XXX] THE CAR HAD ONLY LIKE 20 MILES WE DROVE IT OFF THE LOT. WE WENT ON VACATION THAT SUMMER WE HAD A BLOW OUT ON THE REAR DRIVER SIDE. WE CALLED THE FORD COMPANY IN LIVINGSTON ,MONTANA WE WERE IN ID SO THEY SAID THAT THEY COULD NOT DO ANY THING FOR US. WE HAD TO DRIVE TO THE NEXT TOWN ABOUT 14 MILES BACK . WE GOT BACK WE TOOK IT TO FORD COMPANY. THE CAR WAS PULLING TO THE LEFT AND SHAKING REALLY BAD AND THE TRUNK WILL NOT LOCK (IT WILL NOT LOCK IF WE PUSH THE BUTTON ) WE DO NOT USE THE TRUNK STILL ,THE CLUTCH POPS OUT THEM TOLD US TO DOUBLE CLUTCH AND IT ( STILL POPS OUT WENT YOU BACK UP SOMETIMES). WE TOOK THE CAR BACK TO THEY ,THEM ON 09-24-2003 THEY HAD THE CAR FOR TWO WEEKS ALMOST I HAVE A LISTED OF THING WANT WAS WRONG AN STILL WRONG WITH THE CAR ,WE TOLD THEM WE WANT AN NEW CAR BUT THEY STILL WOULD NOT GIVE US ONE OR WOULD NOT WORK WITH US , THEM SAID I'M SORRY BUT WE COULD NOT DO THAT. I KNOW YOU FOLKS HAD A LOT OF TROUBLE WITH THE CAR BUT I CAN NOT DO ANYTHING. I WAS MAD AN STILL WE BOUGHT ABOUT FOUR SETS OF TIRES FOR THAT CAR . THE CAR WAS ONLY HAS 48003 MILES, WE HAD MANY OUTS ,WE HAD A BACK BLOW AGAIN IN NOV- 2004 . MY WIFE WILL NOT DRIVE IT MUCH BECAUSE SHE IS SCARED OF IT. IT PULLS YOU ALL OVER THE ROAD IN THE BAD WEATHER WE LIVED IN WHITEHALL , MONTANA VERY SMALL TOWN IF WE WANT TO GO SHOPPING YOU HAVE TO DRIVE 20 MINS PLUS AWAY, SHE WAITS ON THE WEEKENDS TO TAKE MY CAR. SHE ONLY DRIVES THE CAR TO TAKE OUR CHILD TO SCHOOL WHICH IS A MILE THERE AND BACK. PLEASE HELP US A GET DIFFERENT CAR. THAT MY WIFE WILL NOT BE SCARED OF. *NM UPDATED 07/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107622January 20, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION AND STEERING WHEEL HAS LOCKED UP. I CANNOT GET THE KEY TO TURN IN THE IGNITION, SO THE CAR WILL NOT START-THIS IS A MAJOR FAILURE. I WILL NEED TO TAKE IT TO A MECHANIC TO REPLACE THE LOCK CYLINDER WITHIN THE IGNITION ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107633January 20, 2005
VEHICLE SPEED CONTROL:CABLES
ENGINE ACCELERATED WHEN I WAS AT A STOP. THE ENGINE BEGAN RACING. I TURNED THE ENGINE OFF, AND THEN ON AGAIN AND IT STILL RACED FOR A LONG PERIOD OF TIME. AT NO TIME WAS MY FOOT ON THE ACCELERATOR. THE ENGINE WAS RACINGBY ITSELF. I MADE A COPY OF THE NHTSA THAT HAVE BEEN OCCURING WITH THE FORDS BUT THE DEALER FOUND NOTHING WRONG WITH THE CAR. MY SON HAS A FORD ESCAPE AND HE JUST RECEIVED A NOTICE FROM THE NHTSA ABOUT THE SAME PROBLEM. THE ACCELERATOR CABLE HAS TO BE RELACED. I HAVE A FORD FOCUS. SINCERELY, MIKE PAGLIA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107639January 20, 2005
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION. ALSO CLUTCH MASTER CYLINDER FLUID IS SUPPLIED BY BRAKE MASTER CYLINDER RESERVOIR!!! THIS LEAK CAN POTENTIALLY CAUSE BRAKE FAILURE AS FLUID LEAKS OUT OF BRAKE MASTER CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107533January 19, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION IN MY 2000 FORD FOCUS HAS BEEN REPLACED THREE TIMES IN THE LAST FOUR YEARS. NOTHING UNUSUAL WAS HAPPENING, ONE DAY I GOT IN MY CAR, DROVE THE COFFEE SHOP CAME OUT AND THE KEY WOULD NOT TURN. THAT WAS THE FIRST TIME, SIX MONTHS LATER THE SAME THING AND ABOUT SIX MONTHS AFTER THAT. THE FOURTH TIME THIS HAPPENED I RETURNED TO THE DEALER AND WAS TOLD THAT IT WAS MY KEY THIS TIME NOT THE IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107551January 19, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:MECHANICAL
MY BRAKES FAILED DUE TO LIP AND WARPAGE CREATED ON FRONT ROTORS. BRAKES FAILED WITHIN 10,000 MILES OF NORMAL DRIVING. BRAKES WERE REPLACED AGAIN AND OLD LIPPED ROTORS AVAILABLE. THIS WAS THE THIRD SET ON MY CAR WITH ONLY 50,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107557January 19, 2005
STEERING:COLUMN
COMMON PROBLEM WITH STEERING COLUMN BEING LOCKED AND KEY WILL NOT TURN AFTER BEING INSERTED. HUNDREDS (PERHAPS MORE) OF PEOPLE HAVE BEEN WRITING ABOUT THE PROBLEM ON THE NET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107562January 19, 2005
ELECTRICAL SYSTEM:IGNITION
KEY STICKS IN IGNITION; CYLINDER NEEDS TO BE COMPLETELY REPLACED AT A COST OF HUNDREDS OF DOLLARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107424January 18, 2005
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH AND STEERING COLUMN WAS LOCKED. THE OWNER WILL CONTACT MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107475January 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENTLY THE CONSUMER WAS UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107478January 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER IS EXPERIENCING A PROBLEM WITH THE IGNITION. THE IGNITION CYLINDER WAS FROZEN. THE KEY WILL NOT TURN TO START THE VEHICLE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107495January 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
NHTSA CAMPAIGN 00V303000/REAR WHEEL HUB NUTS. OWNER WAS DRIVING AND HEARD A RATTLING NOISE IN THE REAR OF THE VEHICLE. OWNER TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY BEGAN TO SEPERATE. OWNER ALSO CONTACTED THE MANUFACTURER. ALTHOUGH THIS YEAR MAKE AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, DUE TO THE VIN THIS VEHICLE WAS EXCLUDED AND THE OWNER RECEIVED NO ASSISTANCE FROM THE MANUFACTURER. PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106573January 18, 2005
AIR BAGS
TRAVELING EAST-BOUND ON I-10. FORCED ONTO LEFT SHOULDER BY ANOTHER VEHICLE. WHILE ATTEMPTING TO MOVE BACK ONTO THE FREEWAY WAS HIT SQUARE ON THE DRIVERS DOOR BY A PICKUP TRUCK TRAVELING IN THE SAME DIRECTION. VEHICLE ROLLED 3-4 TIMES BEFORE COMING TO STOP. NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED IN THE 2003 FORD FOCUS. THE CAR ONLY HAD 5000 MILES ON IT. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10106461January 17, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS, LOCKED IGNITION. KEY WON'T GO IN AND WON'T TURN. MANY COMPLAINTS ABOUT THIS PROBLEM FOR THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106472January 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH JAMMED AND WON'T TURN. LEFT ME STRANDED. APPEARS TO BE A MAJOR PROBLEM WITH FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus