Ford Focus Complaints
22,326 consumer complaints on file.
- #10127983February 4, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION PROBLEM.***NO ANSWER REQUIRED***. *MR IGNITION SWITCH WILL NOT WORK. THIS IS A VERY COMMON PROBLEM AND SHOULD BE CONSIDERED A SAFETY ISSUE. *TT *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109866February 4, 2005STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
FOR THE PAST WEEK, I HAVE HAD TROUBLE TURNING THE KEY IN THE IGNITION. IT'S AS IF THE IGNITION IS LOCKED, ALONG WITH THE STEERING WHEEL. I HAD BEEN ABLE TO MOVE THE KEY BACK AND FORTH AND HAVE BEEN SUCCESSFUL IN GETTING THE KEY TO TURN (ACTUALLY TURN SO THE CAR COULD START). TODAY, HOWEVER, NO AMOUNT OF 'JIMMYING' DID THE TRICK. THE IGNITION WAS LOCKED AND THE KEY WOULD SIMPLY NOT TURN - AT ALL (EVEN AFTER I TAPPED THE KEY INTO THE IGNITION WITH MY PALM AS I TURNED THE KEY AS RECOMMENDED BY A FORD SERVICE MECHANIC). SUBSEQUENTLY, I HAD TO HAVE THE CAR TOWED TO THE TOWN AND COUNTRY FORD IN PORTLAND, OR SO THEY COULD REPLACE THE ENTIRE IGNITION CYLINDER. THIS IS COSTING ME AROUND $290!. I HAVE READ OTHER SIMILAR COMPLAINTS, AND THE TOW TRUCK DRIVER - WHO ALSO OWNS A FORD FOCUS ZX3 - HAS BEEN HAVING SIMILAR PROBLEMS. DESPITE THIS, FORD HAS NOT 'RECALLED' THIS FAULTY IGNITION CYLINDER AND I FEEL THIS REQUIRES FURTHER INVESTIGATION AND, AT THE LEAST, COMPENSATION BY FORD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108495February 3, 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE HESITATION, LOSS OF POWER, SMELL OF GAS INSIDE WHILE DRIVING, ENGINE DIES WHILE IDLE, SPUTTERING UPON STARTUP, ENGINE LIGHT ON. THE CAR WAS SERVICED ON 3 DIFFERENT OCCASIONS AND GETTING WORSE. FUEL PUMP HAS BEEN REPLACED. FUEL INJECTOR CHECKED, WIRES CHECKED AND BATTERY CHECKED. FORD DEALERSHIP NOT ABLE TO DUPLICATE. AS OF TODAY THE CAR WILL NOT START. FORD SERVICE ADVISOR RECOMMEND THE CAR BE TOWED TO THEIR DEALERSHIP.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109803February 3, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH IS STUCK. CANNOT START CAR. THIS IS A HUGE PROBLEM FOR HUNDREDS OF CONSUMERS: SEE(HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784&PAGE=12), DUE IN MY OPINION TO POOR MANUFACTURING. IT IS A POTENTIAL SAFETY ISSUE. APPARENTLY FORD DENIES THE PROBLEM, BUT THERE ARE HUNDREDS OF COMPLAINTS ON BULLETIN BOARDS TO DOCUMENT THIS SITUATION. PLEASE HELP US FIX THIS SITUATION. I BELIEVE IT SHOULD/COULD COME UNDER A RECALL NOTICE AT NO COST TO THE CONSUMER. THANK YOU, BOB LAMBERT *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109625February 2, 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED ENGINE STALLS. DEALER STATES THE FUEL PUMP NEEDS TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108452February 2, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ABOUT SIX MONTHS AGO, WHILE I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65MPH, MY BACK DOOR OPENED. THIS SITUATION PROGRESSIVELY GOT WORSE, AND STARTED OCCURING MORE OFTEN, AND NOW WITH BOTH DOORS. I NOTIFIED THE DEALER, WHERE I BOUGHT THE VEHICLE, AND THEY INFORMED ME THAT THERE WAS NO PROBLEM THAT FORD WAS RESPONSIBLE FOR, AND SUGGESTED THAT I SPEND ALMOST $1000 TO HAVE THIS REPAIRED. I ALSO CONTACTED ANOTHER DEALERSHIP, AND FORD MOTOR COMPANIES 800 NUMBER, AND THEY ADVISED ME THAT THERE WERE NO PROBLEMS WITH THE BACK DOOR LOCKS. I CAN CLOSE THE DOORS, ALTHOUGH THEY WILL NOT STAY CLOSED, NOR LOCK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109408February 1, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
COMPLAINT RECEIVED VIA E-MAIL. REAR PASSENGER LATCH ON MY WIFE'S CAR BROKE AFTER OPENING THE DOOR, ONLY 15 TIMES. I AM GOOD WITH MY CARS, AND SOME ELBOW GREASE CORRECTED THE PROBLEM. HOWEVER THE FRONT AND REAR DRIVER'S SIDE LATCH BROKE. THE PROBLEM SEEMED TO BE THAT THE SPRING THAT DROPPED THE TUMBLER DOWN ONTO THE LATCH PIN FIXED TO THE CARS BODY DID NOT ENGAGE WHEN THE DOOR WAS SHUT AS IT NORMALLY SHOULD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108350February 1, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
STEERING WHEEL IGNITION LOCKS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108372February 1, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING
I PURCHASED MY VEHICLE IN EARLY NOVEMBER 2004. AS THE WEATHER BEGAN GETTING COLDER AND DAMPER, MY VEHICLE WOULD NOT START PROPERLY. THE ENGINE WOULD STUMBLE AND CRANK, BUT WOULD NOT TURN OVER. I WOULD HAVE TO TRY 3-4 TIMES BEFORE THE CAR WOULD ACTUALLY START. I TOOK THE VEHICLE IN FOR SERVICE IN DECEMBER 2004 AND TSB 04-23-4 WAS PERFORMED. THE VEHICLE CORRECTLY STARTED FOR A WHILE AFTER THAT, BUT IS HAVING THE SAME PROBLEM AGAIN NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109482February 1, 2005STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
WHILE DRIVING 40 MPH DRIVER NOTICED THAT THE REAR HATCH DOOR OPENED ON ITS OWN. THERE WAS NO INDICATION THAT THE REAR HATCH DOOR WAS OPENED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109501February 1, 2005AIR BAGS:FRONTAL
AFTER COLLIDING WITH ANOTHER VEHICLE CONSUMER'S VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108391February 1, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
I PUT MY KEY IN THE IGNITION AND IT WOULD NOT START STEERING WHEEL LOCKED AND CAR WOULD NOT TURN ON TOWED TO DEALER COST WAS 50 DOLLARS W/ EXTENDED WARRANT ALSO HAPPENED TO MY SISTERS 2003 FORD FOCUS .THE IGNITION WAS REPLACED . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108400February 1, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2001 FORD FOCUS AND MY IGNITION HAS LOCKED UP FOR THE 3RD TIME. I HAVE FOUND NUMEROUS OTHER OWNERS OF THIS EXACT TYPE OF VEHICLE WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM. THIS IS ABSURD. IF THIS PROBLEM IS SO COMMON THEN FORD NEEDS TO TAKE RESPONSIBLITY FOR THEIR POOR MANUFACTURING AND ISSUE A RECALL. I HAVE SPENT $1000 SINCE NOVEMBER 2004 IN REPAIRS TO THIS CAR. I NEED TO GET RID OF IT, BUT I OWE TO MUCH ON IT. I CANNOT AFFORD TO SPEND THIS TYPE OF MONEY ANYMORE. THIS CAR IS MY FAMILY CAR. I HAVE TWO PRESCHOOLERS WHOM I TOTE AROUND DAILY IN THIS CAR. I DO NOT FEEL SAFE IN THIS CAR AND I AM SCARED TO TAKE MY CHILDREN ANYWHERE IN THIS VEHICLE. IT IS NOT SAFE. I COULD EASILY GET STRANDED IN THE MIDDLE OF NOWHERE WITH MY BABIES AND FORD DOES NOT CARE THAT IT IS THEIR PROBLEM NOR ABOUT HTE SAFETY OF THIER CUSTOMERS. PLEASE LET FORD KNOW THAT BECAUSE OF THEIR SCAMS, LIES AND POOR CRAFTMANSHIP, THEY WILL CONTINUE TO BE LAST IN AUTO SALES!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111201January 31, 2005SERVICE BRAKES, HYDRAULIC, SUSPENSION:REAR, ENGINE AND ENGINE COOLING, TIRES
THE VEHICLE'S BRAKES HAD TO BE REPLACED ABOUT EVERY THREE MONTHS. *NM THE REAR END WAS UNABLE TO BE LINED UP, IF SO, THE VEHICLE WOULD FISHTAIL BACK AND FORTH AND THE CONSUMER WOULD UNABLE TO DRIVE THE VEHICLE. THE TIRES WERE OUT OF ROUND AND THE VEHICLE WOULD RUN ROUGH, ESPECIALLY WHEN GOING UP HILLS. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108293January 31, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784&PAGE=1 HAS MANY PEOPLE THAT ARE HAVING TROUBLES WITH THEIR IGNITION SWITCHES ON 2000 AND 2001 FORD FOCUS FORD IS AWARE OF THE PROBLEM BUT UNWILLING TO MAKE IT RIGHT. I HOPE YOU CAN ASSIST US IN THIS MATTER MORE THAN FORD IS..IN FACT WHEN I CONTACTED FORD DIRECTLY THEY SENT ME AN AUTOMATED EMAIL ON RECALLS ON VEHICLES THAT I DO NOT EVEN OWN THAT DID NOT ADDRESS MY COMPLAINT OR THE COMPLAINT OF MANY OTHERS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108294January 31, 2005ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN THE INGINTION SWITCH ON, AND SOMETIMES CAN BARELY BE REMOVED FROM SWITCH.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109363January 31, 2005SUSPENSION:FRONT:WHEEL BEARING
VEHICLE IS LOSING ITS FRONT BEARINGS. THERE IS A NOISE COMING FROM THE FRONT OF THE VEHICLE. OWNER TOOK THE VEHICLE TO THE DEALER, WHO CONFIRMED THIS DEFECT. VEHICLE IS NO LONGER UNDER WARRANTY, AND DEALERSHIP IS ASKING FOR $700.00 TO DO REPAIRS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108255January 30, 2005ELECTRICAL SYSTEM:IGNITION
MY IGNITON GETS LOCKED UP AND THE KEY WONT TURN TO START THE CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108219January 29, 2005ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
TYPE OF AUTOMOBILE IS A 2004 FORD FOCUS. ON SEVERAL OCCASIONSX IGNITION LOCKS UP AND CANNOT START CAR. I HAVE RESEARCHED THE INTERNET AND FOUND THIS IS A COMMON PROBLEM IN THE FORD FOCUS DATING BACK TO THE 2000 MODEL AND YET FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THIS COULD BE A DANGEROUS PROBLEM FOR A MOTHER WITH CHILDREN IF SHE WERE TO TRAVEL AT NIGHT AND WHEN RETURNING TO THE CAR COULD NOT START HER ENGINE. IT IS NOT COVERED BY INSURANCE FOR REPAIR OR UNDER WARRANTY IF EXPIRED AND IT IS A MANUFACTURING DEFECT ON THE PART OF FORD AND THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPAIRS THAT AFTER RESEARCHING HAS BEEN EVIDENT SINCE THE RELEASE OF THE FORD FOCUS. IT IS TIME THAT FORD DID SOMETHING ABOUT THIS INSTEAD OF LEAVING IT UP TO THE CONSUMER TO REPAIR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10109123January 28, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATED THAT THE IGNITION SWITCH LOCKED WITHOUT WARNING. AS A RESULT, THE KEY WILL NOT TURN . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0