Ford Focus Complaints

22,326 consumer complaints on file.

#10110405February 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2003 FOCUS ZTW WAGON HAS BEEN IN FOR BRAKES 3 TIMES IN THE LAST YEAR. FORD STANDING BY THIS AS A "WEAR" ITEM NOT COVERED UNDER WARRANTY. COULD I HAVE 2002 PARTS IN MY VEHICLE? I HAVE HAD BRAKE INSPECTIONS DONE WITH OIL CHANGES INDICATING EVERYTHING IN THE "GREEN ZONE". THE ROTOR WARPING IS SUDDEN AND UNPREDICTABLE. 3 BRAKE JOBS IN ONE YEAR IS EXCESSIVE AND PROBLEMATIC. I DO NOT FEEL SAFE IN THIS VEHICLE EVEN WITH THE BRAKES BEING FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110312February 11, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR LATCH WILL NOT OPEN, HAS REMAINED THAT WAY FOR ABOUT 4-5 MONTHS. I HAD AN ESTIMATE DONE AT THE FORD DEALERSHIP WHERE THEY QUOTED ME AT AROUND $300 TO REPAIR THE DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105440February 11, 2005
SERVICE BRAKES, HYDRAULIC
TE CONSUMER IS EXPERIENCING A PROBLEM WITH EXTENDED STOPPING DISTANCE WHEN APPLYING THE BRAKES IN A SUDDEN STOP. INTERMITTENTLY THE PEDAL WOULD FEEL SOFT WHEN THIS OCCURRED. THE VEHICLE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS AND THEY WERE UNABLE TO LOCATE A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111277February 10, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
AFTER WASHING THE VEHICLE AT A CAR WASH STEERING COLUMN LOCKED UP. STEERING WHEEL WOULD NOT MOVE IN ANY DIRECTION. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER THAT THE STEERING COLUMN WAS BROKEN , AND NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111279February 10, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 70 MPH CONSUMER NOTICED A BURNING ODOR, AND THEN THE VEHICLE STALLED. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT A PIECE A METAL CUT AND SHORTED THE WIRING HARNESS CONNECTION TO THE HEADLIGHT SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110241February 10, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110266February 10, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS HAVING PROBLEMS CLOSING MY REAR DOOR AND KEEPING CLOSED. IT HAD OPENED MORE THEN TWICE WHEN I FINALLY CALLED FORD. THEY SAID THEY DO NOT COVER LOCKS AND THAT IT WOULD CAST UPWARDS OF $275. NEEDLESS TO SAY THAT IS UNHEARD OF. I WD40 THE LATCH TO GET IT SHUT AND HAVE NOT USED THE DOOR SINCE, AND WHEN I USE THE OTHER DOORS THEY ALL MAKE A VERY LOUD CREAKING SOUND, IT'S AWFUL. WITH ALL THE PROBLEMS AND RECALLS TO MY 4 YEAR OLD 2000 FOCUS I AM DISSCUSTED THAT I EVEN BOUGHT THE CAR. NOW THERE IS A RECALL ON THE PART..... GO FIGURE... *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110274February 10, 2005
TIRES
ON JANUARY 14, 2005 I TOOK MY VEHICLE INTO PAUL HARVEY FORD FOR MAINTANENCE. I WAS INFORMED THAT THERE WERE SEVERAL THINGS NEEDING TO BE REPLACED, MOST WAS COVERED BY MY EXTENDED WARRANTY. THE SERVICE TECH. GARY ALSO INFORMED ME THAT I NEEDED ALL NEW TIRES, AND FURTHER SAID HE COULD NOT WARRANT ANY WORK DONE UNLESS I REPLACED THEM. SO I GAVE HIM PREMISSION TO DO SO. FEBURARY 7TH, 2005 WHILE DRIVING HOME FROM WORK I WAS INFORMED BY A PASSERBY THAT MY TIRE WAS EXTREMELY LOW ON THE BACK DRIVER SIDE. I CONTACT GARY AT PAUL HARVEY FORD REGARDING THE FLAT AND HE ASK IF THERE WAS SOMEONE WHO COULD FIX IT. I REMINDED HIM THAT I JUST PURCHASED FOUR NEW TIRES FROM PAUL HARVEY FORD AND THAT I PLANNED TO BRING THE CAR AND TIRE IN. I TOOK IT IN THE NEXT MORNING WITH MY HUSBAND WHO SPOKE WITH GARY REGARDING THE TIRE. GARY SAID HE WOULD HAVE SOMEONE LOOK AT IT WHILE WE WAITED. GARY RETURNED AND SAID THAT THE TIRE COULD NOT BE REPAIRED BECAUSE THE HOLE WAS ON THE INSIDE AREA OF THE TIRE AND THAT IT WAS AGAINST THE LAW TO REPAIR, THAT I WOULD HAVE TO PRUCHASE ANOTHER. I REFUSED TO DO SO AND I'M STILL SEEKING REMENDY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110305February 10, 2005
SEATS:MID/REAR ASSEMBLY
THE REAR MIDDLE SEAT BELT IS JAMMING FOR THE FOURTH TIME. THE BELT WILL NOT RETRACT OUT WHICH IS A SAFETY ISSUE. THE DEALERSHIP HAS REPLACED THE BELT THREE TIMES NOW AND GOING BACK FOR THE FOURTH ON FEBUARY 11 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110159February 9, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE ON MY 2000 FORD FOCUS. THIS I AM TOLD IS A MAJOR PROBLEM BY THE DEALER AND AAA. PLEASE HELP. FORD NEEDS TO RECALL THESE VEHICLES. THANK YOU. *JB CINDY DROHAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110177February 9, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY HS BEEN LOCKING STEERING COLUMN AND WOULD NOT TURN TO UNLOCK COLUMN. STRANDED IN DOWNTOWN BELOIT, BECAUSE KEY WOULD NOT TURN. CAR HAD TO BE TOWED TO LOCAL MECHANIC. MECHANIC COULD NOT TURN IGNITION KEY TO UNLOCK STEERING COLUMN. CALLED LOCAL FORD DEALER. DEALER SAID THAT THIS IS COMMON PROBLEM WITH THE FORD FOCUS, HOWEVER THERE IS CURRENTLY NO RECALL ON THIS FROM FORD. MECHANIC HAD TO REPLACE IGNITION CYLINDER AND TUMBLER. TOTAL COST: $246.40. LOCAL MECHANIC: ACE AUTO SALES, (608) 362-6600. MECHANIC'S NAME AND OWNER OF SHOP: BRAD. NOT HAPPY IN BELOIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111217February 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH IS NOT TURNING WHEN THE KEY IS INSERTED, PREVENTING THE VEHICLE FROM TURNING ON. MANUFACTURER WAS INFORMED BY OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110204February 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
SINCE 2002 I HAVE EXPERIENCED MANY PROBLEMS WITH THE IGNITION, KEY WILL NOT TURN WHEN INSERTED IN IGNITION SWITCH. I HAVE REPLACED THAT PART TWICE, $500 DOLLARS EACH TIME. IT'S BEEN ONLY ONE YEAR SINCE THE LAST TIME THAT I GOT IT FIXED AND AGAIN I'M HAVING PROBLEMS EVERYTIME THAT I TRY TO START THE IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110221February 9, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:STARTER ASSEMBLY
NO START, NO CRANK. RANDOMLY CAR WILL NOT START, AND THERE IS NO CRANKING EITHER. HAPPENS ONCE OR TWICE A WEEK. SHOWS DASHES ON THE DIGIT DISPLAY. CAR MAY START AFTER 10 MINUTES OR 3 HOURS - CAN'T TELL. HAS BEEN TAKEN TO THE DEALER ONCE. PROBLEM NOT REPLICATED, BUT SERVICE FOUND A TECHNICAL SERVICE BULLETIN FOR THE VIN, AND 2001, 2002 MODELS WHICH SPECIFIED THIS EXACT PROBLEM, SUGGESTING REPLACEMENT OF A SPECIFIC PART FOR SUPPOSEDLY A DPFE SHORTENING. EVEN THOUGH THIS PART ALONE WAS CHANGED, PROBLEM RECURRED JUST AFTER A COUPLE OF DAYS. VEHICLE NOW AGAIN AT THE DEALERSHIP. THIS IS A REALLY ANNOYING PROBLEM, AND I'M NOW AFRAID TO TAKE THE CAR ANYWHERE, EVEN IF IT COMES BACK FROM THE DEALERSHIP SUPPOSEDLY AFTER BEING 'FIXED', AS THERE'S NO TELLING WHEN THE PROBLEM WILL RECUR, OR IF THE CAR COULD EVEN STALL IN THE MIDDLE OF A FREEWAY!. HAVE REQUESTED DEALERSHIP TO KEEP THE CAR FOR HOWEVER LONG IT TAKES TO REPLICATE THE PROBLEM, BUT NOT SURE IF THEY'LL DO IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111040February 8, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN ATTEMPTING TO START THE VEHICLE THE IGNITION LOCKED. AS A RESULT, THE VEHICLE WAS UNABLE TO START, AND HAD TO BE TOWED TO DEALERSHIP FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111041February 8, 2005
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING 45 MPH THE ACCELERATOR CABLE BROKE. AS A RESULT, THE PEDAL PROCEEDED TO THE FLOOR AND BEGAN TO DECELERATE RAPIDLY. VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR. *AK......DEALER REPLACED ACCELERATOR CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110078February 8, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
1- THIS SPECIFIC FAILURE, THERE WERE NO EVENTS LEADING TO IT, IT JUST HAPPENED. THE IGNITION SWITCH JUST LOCKED. PREVIOUSLY THERE WERE LITTLE EVENTS WITH THE CAR LEADING UP TO ITS FAILURE. 2- IT STALLED AND WOULDN'T START, FUEL WASN'T GETTING TO THE ENGINE AND WOULD LEAD TO POWER FAILURE. 3- AFTER REPEATED TRIPS TO THE GARAGE AND TOLD THERE WAS NOTHING WRONG WITH IT. THEY DID REPLACE THE PLUGS AND WIRES AND FUEL PUMP AGAIN. NOW THE PROBLEM IS THE IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110086February 8, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON OCCASION FOR SEVERAL MONTHS PRIOR TO THE FAILURE, THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION SWITCH. THEN ONE NIGHT THE KEY SIMPLY WOULD NOT TURN IN THE IGNITION AND WAS DIFFICULT TO REMOVE. I WAS UNABLE TO START THE CAR AND HAD TO HAVE IT TOWED TO A REPAIR SHOP. THEY REPLACED THE ENTIRE IGNITION SWITCH. THEY INDICATED THAT THIS IS A PROBLEM THEY HAVE SEEN FREQUENTLY IN THESE CARS. I ALSO HAVE A FRIEND WITH THE SAME YEAR, MAKE AND MODEL VEHICLE AND SHE HAD THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111120February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER NOTICED THAT THE REAR PASSENGER DOOR DOES NOT LATCH PROPERLY. WHILE DRIVING THE DOOR OPENED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. THIS INFORMATION WAS PROVIDED BY STEVEN'S DAUGHTER RACHEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110105February 8, 2005
SUSPENSION:FRONT:WHEEL BEARING
IN 2000 I BROUGHT MY FORD FOCUS 2000 IN FOR A RECALL ON THE LEFT REAR WHEEL BEARING. THE DEALER SUPPOSEDLY FIXED THE PROBLEM. IN 2001, MY RIGHT REAR WHEEL ALMOST COMPLETELY SEPARATED FROM MY VEHICLE, AND THE CAR FISHTAILED WHEN DRIVEN. I BROUGHT THE CAR INTO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A BAD BEARING IN THE RIGHT REAR WHEEL. THEY REPLACED THE BEARING, ABS SENSOR, AND SPINDLE UNDER WARRANTY. ON FEB 3, 2005, MY ABS LIGHT CAME ON, FOLLOWED BY LOUD METALLIC POPPING AND GRINDING NOISES WHEN BRAKING OR ACCELERATING. THE CAR DID NOT SEEM SAFE TO DRIVE, SO I IMMEDIATELY BROUGHT THE CAR INTO THE NEAREST FORD DEALER. THE PROBLEM WAS AGAIN DIAGNOSED AS A FAULTY BEARING IN THE LEFT REAR WHEEL, THE VERY SAME THAT WAS REPLACED IN 2000. THIS CAUSED THE ABS SENSOR TO GO BAD AND NOTCHED LARGE CHUNKS OF METAL OUT OF THE SPINDLE, AND POTENTIALLY COULD HAVE CAUSED FAILURE OF THE BREAKS OR COMPLETE SEPARATION OF THE WHEEL FROM THE VEHICLE. THE DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE DESIGN OR THE BEARINGS BEING PUT IN, AND IT WAS JUST COINCIDENCE THAT I HAD TO BRING IT IN 3 TIMES FOR PROBLEMS WITH 3 IDENTICAL BEARINGS. THEY OBVIOUSLY HAVE NOT SOLVED THE PROBLEM IDENTIFIED IN THE 2000 RECALL, BUT HAVE GOTTEN AROUND IT WITH 12 MONTH WARRANTY PERIODS, FORCING CUSTOMERS TO REPLACE THE BEARINGS SPENDING OVER $650 A POP EVERY YEAR OR SO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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