Ford Focus Complaints

22,326 consumer complaints on file.

#10181815February 6, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT PASSENGER SPRING BROKE, SEPARATED FROM THE MOUNTING BRACKET, EMBEDDED THE END OF THE SPRING INTO THE TIRE WHICH PUNCTURED IT. VEHICLE REQUIRED TOWING FOR REPAIR. I WAS NOTIFIED OF AN "EXTENDED WARRANTY" ON THE PROBLEM AND SUBMITTED A CLAIM TO THE LOCAL DEALERSHIP FOR REIMBURSEMENT. AFTER 5 MONTHS OF FOLLOW-UP, I FINALLY RECEIVED A CHECK FOR THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181814February 6, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER ON MY 2000 FORD FOCUS HAS BEEN REPLACED TWO TIMES BY A LOCAL FORD DEALER. IN THE FIRST INSTANCE (APPROXIMATELY AUGUST, 2004, KEY COULD NOT BE REMOVED FROM THE LOCK. THIS REQUIRED TOWING THE VEHICLE TO THE DEALERSHIP FOR REPAIR. THE MOST RECENT INCIDENT (FEBRUARY, 2007) THE KEY WOULD NOT TURN THE IGNITION SWITCH UNLESS THE TILT STEERING WAS BOUNCED FORWARD AND BACK FOR APPROXIMATELY 10 MINUTES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181554February 5, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS IGNITION SWITCH FAILED AND FROM WHAT I AM READING ON THE INTERNET THE FORD FOCUS IS KNOWN FOR THIS ISSUE, AND I AM LETTING RICART FORD KNOW THAT I WILL NOT PAY IN ANYWAY FOR THIS DEFECTED PART. IF I HAVE TO I WILL GET MY LAWYER INVOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181669February 5, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
FAILURE OF IGNITION KEY TO TURN IN IGNITION LOCK. LEFT ME STRANDED. CALLED LOCKSMITH TO HAVE WHOLE IGNITION DRILLED OUT AND REPLACED. LOCKSMITH INFORMED ME THAT FORD MOTOR COMPANY HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THE PROBLEM BUT HAS REFUSED TO RECALL THE DEFECTIVE PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181706February 5, 2007
FUEL SYSTEM, GASOLINE
TL* - THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT CALLED FORD MANUFACTURER ON 02/05/07, AND THEY TOLD HER THAT THE SAFETY RECALL 03V482000 APPLIED TO THE VEHICLE . THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, AND WAS TOLD THAT THEY WERE NOT DOING RECALL REPAIRS ANYMORE. ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK THE FLOW OF FUEL TO THE ENGINE. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL EVEN WHEN SHE GAVE THE DEALER THE RECALL NUMBER. THE CONTACT STATED THAT THIS VEHICLE HAD THE SAME FAILURE AS MENTIONED IN THE RECALL. ON 2/5/07 THE VEHICLE WOULD NOT START. WHEN MERGING ONTO THE HIGHWAY AT 25 MPH THE VEHICLE LOST POWER, SPUTTERED AND STALLED. SOMEONE ALMOST HIT THE CONTACT'S VEHICLE SEVERAL TIMES BECAUSE IT STALLED. SHE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE. THIS HAS BEEN GOING ON SINCE 2004 INTERMITTENTLY, AND USUALLY HAPPENED WHEN SHE ATTEMPTED TO MERGE INTO TRAFFIC. ALSO, THE THIS HAPPENED SEVERAL TIMES A WEEK, AND EACH TIME SHE HAS HAD TO PULL OFF THE ROAD AND RESTART THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181510February 3, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 FORD FOCUS IGNITION SWITCH WONT TURN, LOCKED UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181399February 2, 2007
ELECTRICAL SYSTEM:IGNITION
I WAS OUT SHOPPING AT NIGHT IN A DARK PARKING LOT AND WHEN I WENT TO MY CAR THE KEY WOULD NOT TURN I WAS LEFT STRANDED FOR HOURS UNTIL A TOW COULD COME GET MY CAR THE KEY WOULD NOT TURN IT WAS LOCKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181300February 1, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY FOR MY 2004 FORD FOCUS STATION WAGON ISN'T WORKING RIGHT. I TURN IT BACK AND FORTH IN THE IGNITION AND IT TAKE 5 MINUTES TO START THE CAR. IT ISN'T ON RECALL BUT SHOULD BE. THERE ARE LOTS OF THE SAME ISSUES ON THE INTERNET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181379February 1, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON MY 2000 FORD FOCUS, TEND TO STICK AND YOU CANNOT REMOVE THE KEY WITHOUT JERKING HARD ON THE KEY TO REMOVE . NOW THE KEY IS STUCK IN THE SWITCH AND WILL NOT TURN ON. IT STRANDED ME 5 MILES FROM HOME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181217January 31, 2007
ELECTRICAL SYSTEM
THE CAR WAS HAVING TROUBLE STARTING WE REPLACED THE BATTERY CHECKED THE CABLES HAD THE STARTER TESTED THE GUY SAID IT WAS THE NUETRALIZATION SWITCH. HE GOT BACK INTO START THE CAR AND IT LOCKED UP. IT IS NOW STILL SITTING THERE FOR THEM TO FIGURE OUT HOW TO FIX IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181257January 31, 2007
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS. THE FAULT IS THAT WHEN I PUT THE KEY IN THE IGNITION, THE KEY WILL NOT TURN AT ALL. IT IS LOCKED IN PLACE. IT HAPPENED ONCE THIS SUMMER ON THIS CAR AND ON A 2002 FOCUS I SOLD TO A FRIEND WHOM WORKS WITH ME. I CALLED THE FORD DEALERSHIP TO SEE IF THEY HAVE SEEN THIS PROBLEM, WHICH THEY HAD. THEY TOLD ME I COULD TAP IT WITH A RUBBER HAMMER TO GET IT TO UNLOCK. SURE THING, IT DID. I CHECKED FOR RECALLS, WHICH NONE WERE FOUND. I CHECKED FOR TSB'S, SURE ENOUGH, THERE ARE NUMEROUS REPORTS OF THIS PROBLEM. THIS APPEARD TO BE A MAJOR DEFECT. I BELIEVE THIS COULD BE A SERIOUS SAFETY PROBLEM IF FOR INSTANCE SOMEONE WENT FOR A DRIVE DURING THE WINTER IN THE REMOTE MOUNTAINS AND STOPED TO GOT FOR A WALK. UPON RETURN, THE DEFECTIVE IGNITION WOULDN'T WORK AND THEY'RE STRANDED. FORD DIDN'T APPEAR TO WANT TO LISTEN TO MY COMPLAINTS. LOOK AT THE TSB'S AND YOU'LL REALLY GET A GOOD PICTURE OF THE VOLUME OF IGNATION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181034January 29, 2007
POWER TRAIN:CLUTCH ASSEMBLY, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CLUTCH ASSEMBLY HAS A LEAK OF FLUID INTO THE INTERIOR OF THE CAR (DOWN THE CLUTCH ARMATURE TO THE CLUTCH PAD AND TO FLOOR MAT, IF SIGNIFICANT LEAKAGE) WHICH HAS A) CAUSED THE CLUTCH PEDAL PAD TO BECOME SLIPPERY AND FALL OFF DUE TO THE FLUID SEEPING BEHIND THE PAD [AFTER MARKET REPLACEMENTS NOT AVAILABLE DUE TO RELATIVE YOUTH OF CAR, THEREFORE NECESSITATING SERVICE AT DEALER], B) CAUSES THE BRAKE LIGHT TO COME ON SPORADICALLY DUE TO A DROP IN BRAKE FLUID (CLUTCH HYDRAULICS SHARE A RESERVOIR WITH BRAKE SYSTEM), ALTHOUGH NO FINDING OF CORRESPONDING BRAKE TROUBLE CAN BE MADE [PROBLEM TEMPORARILY DISAPPEARS WHEN FLUID LEVEL TOPPED OFF] AND C) CAUSES SPORADIC CLUTCH "SOFTENING" AND DECREASED EFFECTIVENESS. ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF BOTH DEALER AND INDEPENDENT SERVICE PROVIDERS SEVERAL TIMES, BUT NONE CAN FIND A FAULT WITH THE BRAKING SYSTEM AS INDICATED BY THE ERROR LIGHT AND THEREFORE NONE INDICATE THAT A TROUBLE EXISTS. THE LEAK IS NOT OBVIOUS UPON VISUAL INSPECTION OF THE BRAKING SYSTEM AND THE PROBLEM DOES NOT APPEAR TO HAVE A NEGATIVE IMPACT ON BRAKING POWER (UNLESS LEFT TOO LONG AND BRAKE FLUID LEVELS DROP SIGNIFICANTLY). UNABLE TO LOCATE PRECISE LOCATION OF LEAK (SUSPECT EITHER RESERVOIR OR SOME ASSOCIATED LINE TO CLUTCH HYDRAULICS) OR TO DETERMINE WHY ONLY CLUTCH SYSTEM APPEARS TO BE IMPACTED. 1) NO NOTICEABLE/KNOWN EVENTS LEADING TO FAILURE; UNCERTAIN HOW LONG CONDITION EXISTED PRIOR TO INITIAL DOCUMENTED PROBLEM 2) SEE FAILURE AND CONSEQUENCES NOTED ABOVE 3) NO CORRECTION IN PLACE YET AS DEALER SERVICE DOES NOT YET ACKNOWLEDGE PROBLEM AND DID NOT "FIND" PROBLEM AT RECENT 60K SERVICE WORK-UP (INCLUDED TOTAL SYSTEMS CHECK AND FULL BRAKE INSPECTION WITH FLUID TOP OFFS) PROBLEM WITH BRAKE LIGHT FIRING MANIFEST APPROXIMATELY EVERY TWO WEEKS (SINCE FIRST NOTED IN NOVEMBER 2006) DUE TO FLUID LOSS, PARTICULARLY WHEN TEMPERATURE DROPS BELOW 30 DEGREES FAHRENHEIT. ISSUE IS "RESOLVED" BY ADDING BRAKE FLUID TO RESERVOIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180867January 27, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION IS LOCKED UP AGAIN ON MY 200 FORD FOCUS. THIS HAS HAPPENED TWICE SINCE I BOUGHT THE CAR. IT HASN'T HAPPENED IN A COUPLE OF YEARS THOUGH. SUDDENLY, IT'S HAPPENING AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179443January 23, 2007
ELECTRICAL SYSTEM, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
CAR STALLS WITHOUT NOTICE. SENT DAUGHTER TO EMERGENCY ROOM ONE TIME. STALLS 2 DIFFERENT WAYS, WHILE DRIVING AND SOMETIMES WHEN COMING TO A STOP. TOTAL LOSS OF CONTROL HAPPENS. HAS BEEN IN SHOP MANY, MANY TIMES AND THEY CAN'T FIGURE OUT PROBLEM. STARTED WHEN CAR WAS 7 MONTHS OLD. ALSO, CLUTCH PREMATURELY WENT OUT. HAS BEEN REPLACED 2 OR 3 TIMES. (CAR HAS 26,000 MILES CURRENTLY). ALSO, THERMOSTAT HAS GONE OUT MANY, MANY TIMES- DAUGHTER HAS DRIVEN MOST OF WINTER WITH NO HEAT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10179469January 23, 2007
ELECTRICAL SYSTEM:IGNITION
KEY WON'T GO INTO IGNITION ALL THE WAY AND WILL NOT ALLOW ME TO TURN MY CAR ON. CONTACTED FORD AND THEY ARE AWARE OF THE PROBLEM BUT IT IS NOT A SAFETY HAZARD SO IT IS NOT UNDER A RECALL YET. SO I WILL NOW HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP AND FIXED OUT OF MY POCKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179529January 23, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
WAS STRANDED WITH BABY WHEN UNABLE TO INSERT KEY INTO IGNITION AND START VEHICLE (2000 FORD FOCUS) WHICH LOCKSMITH TELLS ME IS COMMON DEFECT IN THIS MAKE AND MODEL. IGNITION SWITCH REPLACED WITH COST OF $180. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179524January 23, 2007
ELECTRICAL SYSTEM:IGNITION
MY KEY STOPPED WORKING, OR WOULD ONLY WORK INTERMITTENTLY FOR THE PAST MONTH. I STARTED CARRYING MY SPARE KEY AT ALL TIMES SO I WOULDN'T GET STRANDED. I FINALLY HAD A 2ND KEY MADE ($125 AT DEALERSHIP). THE NEW KEY FAILED TO WORK LATER THE SAME DAY. MORE INTERMITTENT IGNITION PROBLEMS FOR NEXT 2 WEEKS. THIS PAST SATURDAY BOTH KEYS FAILED. WHEN I COULD FINALLY GET THE CAR TO START I CAME HOME AND STARTED RESEARCHING ON WEB. FOUND THIS IS A WIDESPREAD WELL-KNOWN PROBLEM. HAVE APPT. AT DEALERSHIP TOMORROW FOR TOTAL IGNITION REPLACEMENT, MY TIME, MY DIME. IT WILL BE A FEW HUNDRED DOLLARS. I ALREADY WORK A FULL TIME AND PART-TIME JOB TO MAKE ENDS MEET. I CANNOT AFFORD THIS. I CAN'T AFFORD TO BE STRANDED SOMEPLACE IN THE MIDDLE OF THE NIGHT, EITHER. FORD DAMNED WELL KNOWS ABOUT THIS, AND JUST IGNORES THEIR CUSTOMERS. THIS IS THE 5TH FORD I'VE OWNED IN 20 YEARS. IT WILL BE MY LAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179422January 22, 2007
ELECTRICAL SYSTEM:IGNITION
THIS PAST WEEKEND MY IGNITION CYLINDER FAILED IN MY 2000 FORD FOCUS. RESEARCHING THE TOPIC ONLINE REVEALED THAT THIS IS A WIDESPREAD PROBLEM THAT FORD CHOOSES TO IGNORE, THEREFORE THEY SHOULD BE FORCED TO ADDRESS THE ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179429January 22, 2007
ELECTRICAL SYSTEM
GAUGES HAVE BEEN SURGING ALONG WITH THE HEADLIGHTS. THIS TIME WAS DIFFERENT THOUGH AS THE GAUGES NEVER RETURNED TO NORMAL POSITION AND I DROVE ALL THE WAY TO WORK ( 13 MILES) NOT KNOWING MY SPEED ,MILEAGE NOR TEMP OF MY CAR. AT THE SAME TIME MY RADIO WAS ON AND WHEN I TRIED TO TURN DOWN MY HEAT FROM 4 TO 3 IT TURNED OFF ANY SOUND FROM THE STEREO. WHEN I REACHED WORK I LET MY CAR SET FOR A FEW MORE MINUTES WHEN FINALLY MY GAUGES SURGED ONCE AGAIN AND RETURNED TO NORMAL. I BOUGHT MY CAR A YEAR AGO AND TOLD THE DEALER ABOUT IT THEN (THE SURGES ALWAYS RETURNED TO NORMAL UNTIL THIS EVENING) AND THE DEALER JUST COMMENTED THAT THERE WAS NOTHING THEY COULD DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179291January 21, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1) ACCELERATOR STICKING UPON PUSHING ON THE PEDAL 2) PUSHING HARD ON THE PEDAL, IT EVENTUALLY RELEASES, SOMETIMES SQUEALING THE TIRES AND LAUNCHES THE VEHICLE FORWARD WHICH HAS ALMOST MADE ME HIT PEOPLE OR UNABLE TO GET OUT OF THE WAY OF TRAFFIC WHERE OTHERS HAVE ALMOST HIT ME. 3) DEALER CLEANED THROTTLE CABLE BUT ALSO SAID THEY WOULD REPLACE THROTTLE BODY IF IT HAPPENS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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