Ford Focus Complaints

22,326 consumer complaints on file.

#10183149February 21, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
TL* - THE CONTACT OWNS A 2001 FORD FOCUS ZX3. THE CONTACT PURCHASED THE VEHICLE ,AND TWO WEEKS LATER THE HEAT STOPPED WORKING. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, AND THEY DID AN INCOMPLETE REPAIR JOB. THE DEALER GOT THE HEAT TO WORK BUT IT ONLY WORKED WHEN THE CONTACT TURNED THE HEAT ON HIGH. THE CONTACT STATED THAT ON A REALLY BAD SNOW DAY SHE SMELLED RUBBER BURNING AND TURNED THE HEAT OFF AND OPENED THE WINDOW. SHE HAD TO SHUT THE WINDOW AND TURN THE HEAT BACK ON, AND WHEN SHE DID FUMES BEGAN TO GATHER IN THE VEHICLE, AND THE ENTIRE VEHICL WAS FILLED WITH SMOKE. THE CONTACT CONTINUED TO DRIVE HOME WHEN THE CAR SHUT DOWN ENTIRELY. FORD AND TOYOTA GAVE HER THE RUN AROUND CONCERNING REPLACING THE VEHICLE AND A TRADE IN. THE CONTACT WAS INSTRUCTED TO CONTINUE USING THE VEHICLE WHILE A TRADE IN WAS BEING NEGOTIATED. WHEN THE CONTACT WENT TO SIGN NEGOTIATION PAPERS SHE WAS DECLINED. *AK THE CONSUMER STATED AFTER PICKING UP THE VEHICLE, ALL THE LIGHTS ILLUMINATED, THE CONSUMER WAS TOLD IT WAS FIXED. THE SALESMAN TEST DROVE THE VEHICLE AND IT CUT OFF IN THE MIDDLE OF THE STEET. UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182986February 19, 2007
SUSPENSION:REAR:SHOCK ABSORBER
RIGHT REAR SHOCK ABSORBER WAS LEAKING. THIS CAUSES PREMATURE TIRE WEAR (CUPPING) AND UNSAFE HANDLING CONDITIONS. VEHICLE HAD LESS THAN 1,000 MILES ON IT. SHOCK ABSORBER WAS PROBABLY DEFECTIVE FROM MANUFACTURER AND FORD FAILED TO INSPECT OR NOTICE THIS DEFECT. FORD REPLACED THE PART AT MY REQUEST AFTER I NOTICED LEAKING ITEM. FORD PART # 7S4Z*18125*AR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182894February 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE OWNED 3 FORD FOCUS: ONE 2000 AND TWO 2003. ALL THREE VEHICLES HAVE HAD AN IGNITION CYLINDER FAILURE WHICH COST IN EXCESS OF $300 EACH TIME. THE KEY WILL NOT TURN IN THE IGNITION AND THIS HAPPENS WITHOUT WARNING. ON THREE OCCASIONS I HAVE BEEN STRANDED AND HAD TO CALL AAA TO GET BE TO A GARAGE FOR REPAIR. I HAVE CITED ONLY THE MOST RECENT INCIDENT IN THIS COMPLAINT. THIS IS A KNOWN PROBLEM AND I FAIL TO SEE WHY A RECALL WAS NEVER ISSUED. FORD SHOULD BE HELD ACCOUNTABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182913February 18, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
THE BRAKES BEGAN SQUEAKING HORRIBLY. I BROUGHT IT TO THE DEALER TO HAVE THEM FIXED. THEY SAID IT WAS BRAKE SHOES THAT NEEDED TO BE REPLACED--I AUTHORIZED THEM TO DO THE REPAIR. LESS THAN A DAY LATER, THE SQUEAK WAS STILL AS BAD. I BROUGHT THE CAR BACK TO THE DEALER A COUPLE OF DAYS LATER TO HAVE THEM LOOK AT IT AGAIN. SUPPOSEDLY, THE SHOP MANAGER TEST DROVE IT HIMSELF AND SAID THERE WAS NO SQUEAK. HE ALSO TOLD ME THAT FORD STATES THAT IT IS "NORMAL AND EXPECTED THAT THE BRAKES WILL STILL SQUEAK UNTIL APPROXIMATELY 100 TO 150 APPLICATIONS." IT STILL SQUEAKED THE NEXT DAY, AND AT THIS POINT I AM WELL PAST THE 150 BRAKE APPLICATIONS AND IT SOUNDS JUST AS BAD AS IT DID BEFORE I EVER BROUGHT IT TO THE DEALER. FUNNY THING IS, I WAS ABOUT 8 DAYS OUT OF THE WARRANTY PERIOD TO HAVE IT FIXED FOR FREE. I DON'T CARE ABOUT SPENDING THE MONEY, I JUST CARE THAT I SPENT $265 AND THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182837February 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PARKED MY CAR AND TOOK THE KEY OUT AS USUAL. WHEN I GOT BACK IN A FEW MINUTES LATER AND TRIED TO START IT THE IGNITION CYLINDER WAS INEXPLICABLY SEIZED UP. THIS LEFT ME STRANDED, IN A SNOW STORM, SEVERAL MILES FROM MY HOME LATE AT NIGHT. IN RESEARCHING THE PROBLEM I'M SEEING IT'S A COMMON PROBLEM FOR MY MODEL OF VEHICLE. IF I HAD BEEN MADE AWARE OF THE PROBLEM, AS AN OWNER, I COULD HAVE BEEN AWARE OF THE POSSIBILITY OF IT HAPPENING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182847February 17, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILED, PREVENTING CAR FROM STARTING. KEY WOULD GO INTO IGNITION BUT WOULD NOT TURN. I WAS STRANDED IN PARKING GARAGE UNTIL A TOW TRUCK THAT COULD REACH IT WAS LOCATED. IGNITION CYLINDER REBUILT, NEW KEYS CREATED, TOTAL COST $550. DEALER KEPT OLD PARTS. THIS IS THE SECOND FAILURE OF THE SAME PART. IT WAS FIRST REPLACED IN OCTOBER 2003. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182742February 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DRIVING ON HIGHWAY, 45 MPH...5:30 AM MST...NO INDICATION OF ANY PROBLEM. VEHICLE DRIVING SMOOTHLY, NO SPUTTERS AND NO INDICATOR LIGHTS. DROVE MY SON TO HIS WORKPLACE APPROXIMATELY 20 MILES AND ON THE WAY HOME, VEHICLE SIMPLY STALLED, JERKED AND AS I STEPPED ON THE GAS....NOTHING. CARS SWERVED AROUND ME AS I STRUGGLED TO PULL OFF TO THE RIGHT. I WAS NEARLY HIT BY THREE DIFFERENT VEHICLES. IT WAS VERY DARK AND I WAS ALONE IN THE CAR. I MANAGED TO WALK TO A GAS STATION/STORE AND CALLED MY DAUGHTER. HER HUSBAND HELPED ME TOW THE VEHICLE TO KEARNS AUTO CENTER NEAR WHERE THE CAR HAD STALLED. THE FUEL PUMP HAD TO BE REPLACED. MANAGER ADVISED THAT THE FUEL PUMP SHIELD WAS A 2002 ADDITION, EVEN THOUGH VEHICLE WAS SOLD AND MANUALS DISTRIBUTED WAS FOR A 2001 FORD FOCUS. THE SHIELD HAD ALLOWED GAS TO LEAK UNTIL IT TOTALLY DESTROYED THE FUEL PUMP ITSELF. THERE WAS NO DISCLOSURE, VEHICLE WAS BOUGHT BRAND NEW WITH 8 MILES SHOWING. MANUAL AND CARE SCHEDULE WAS FOR THAT OF A 2001. VEHICLE MILEAGE AT THE TIME OF INCIDENT WAS 47,312 MILES...FORD CUSTOMER SERVICE, AND TWO DEALERS IN THE SALT LAKE CITY AREA WERE NOTIFIED OF THE SITUATION, NONE HAVE RESPONDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182755February 16, 2007
VEHICLE SPEED CONTROL
TL* - THE CONTACT CALLED REGARDING THE 2006 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WILL IDLE HIGH AND THEN ACCELERATE ON ITS OWN. THE VEHICLE WILL STOP IF HE APPLIED THE BRAKES, THIS FAILURE HAPPENED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE AND CURRENT MILEAGE WERE BOTH 13,000. THE VEHICLE HAS BEEN TOWED TO A FORD DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182616February 15, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 FORD FOCUS WITH 98,000 FAILURE MILEAGE AT 30 MPH SHE HEARD A DRAGGING SOUND AND THE VEHICLE BEGAN TO SMOKE FROM THE FRONT PASSENGER AND DRIVER SIDES. THE SMOKE AND DRAGGING GOT WORSE, THEREFORE, THE CONTACT RETURNED HOME. THE VEHICLE WAS RAISED, AND THE CONTACT NOTICED THAT BOTH DRIVER AND PASSENGER COIL SPRINGS WERE BROKEN. THE VEHICLE HAS BEEN REPAIRED. *AK THE CONSUMER STATED ORIGINAL COIL SPRINGS WERE SENT BACK TO FORD TO ASSIST IN POSSIBLE REIMBURSEMENT, HOWEVER THE FORD FOCUS WAS NOT LISTED IN THE RECALL NOTICE PROVIDED. UPDATE 05/04/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182422February 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
ON AN UPHILL SECTION OF ROAD (SLIGHT INCLINE) WITH AN AUTOMATIC TRANSMISSION IN DRIVE WHILE STOPPED FOR A STOP SIGN, I RELEASED MY FOOT FROM THE BRAKE AND BEFORE I COULD STEP ON THE ACCELERATOR, THE CAR STARTED TO ROLL BACKWARDS. I WAS ABLE TO REALIZE WHAT WAS HAPPENING AND JAMMED DOWN THE GAS PEDAL TO AVOID ROLLING BACKWARD INTO THE NEXT CAR IN LINE BEHIND ME. A PERSON CROSSING THE STREET BETWEEN MY CAR AND THE CAR BEHIND WOULD HAVE BEEN CRUSHED. I NEVER HAD THIS HAPPEN ON ANY OTHER CAR WITH AN AUTOMATIC TRANSMISSION BEFORE. THE FORD DEALER TELLS ME THIS IS NORMAL FOR A 2007 FORD FOCUS WITH AUTO TRANSMISSION. I THINK IT IS A SAFETY HAZARD. THIS ROLL BACK PROBLEM IS NOT ADDRESSED IN THE OWNER'S MANUAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182446February 13, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* - THE CONTACT CALLED REGARDING THE 2001 FORD FOCUS. THE CONTACT STATED THE VEHICLE WOULD NOT START. THE CONTACT HAD THE BATTERY REPLACED, AND TWO DAYS LATER THE VEHICLE WOULD NOT START. HE LIFTED THE HOOD, AND SAW SMOKE COMING FROM THE BATTERY CABLE. THE CABLES MELTED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE BATTERY CABLE AND THE HARNESS WERE REPLACED. THE FAILURE MILEAGE 102,000. THE CONTACT WAS TOLD THERE WAS A RECALL FOR THE BATTERY CABLE. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THE VEHICLE WAS NOT A PART OF THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182515February 13, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
WE HAVE A 2005 FORD FOCUS WAGON WITH APPROXIMATELY 37,000 MILES. WE HAVE HAD THE CAR BACK TO THE DEALER THREE TIMES IN THE LAST MONTH DUE TO AN IDLING PROBLEM THAT THE DEALER CANNOT REMEDY. THE THROTTLE SOMETIMES STICKS AND THE CAR ACCELERATES UNCONTROLLABLY ON ITS OWN. AT OTHER TIMES THE CAR DIES AT IDLE. THIS IS AN EXTREMELY DANGEROUS SITUATION AND THE ANECDOTAL EVIDENCE IN SEVERAL INTERNET CHAT ROOMS INDICATES THAT OUR CAR IS NOT THE ONLY ONE EXPERIENCING THIS SITUATION. APPARENTLY, FORD CONTINUES TO DENY THERE'S A PROBLEM, BUT IGNORING IT ONLY PUTS LIVES IN DANGER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182236February 11, 2007
STRUCTURE:BODY, AIR BAGS:FRONTAL
FOLLOWING A MINOR ACCIDENT, NO DAMAGE, THE AIRBAG DEPLOYED BROKE THE WINDSHIELD AND DASHBOARD. FOR 12 MONTHS AFTERWARD THE PASSENGER FLOOR WOULD FILL WITH WATER DURING RAIN SHOWERS. I TOOK IT TO BE REPAIRED 4 TIMES WITH NO SUCCESS FINALLY ON THE 5TH TRIP THE BODY SHOP FIGURED OUT THAT THE GLUE OR FILLER THAT WAS PLACED BETWEEN THE WELDED STRUCTURAL COMPONENTS DURING ASSEMBLY AT THE FACTORY HAD CRACKED LEAVING A TINY HOLE THAT WAS SIPHONING WATER INTO THE PASSENGER COMPARTMENT. THEY APPLIED SEALANT TO THE SEAM BETWEEN THE PASSENGER DOOR PANEL AND ROOF AND SO FAR NO MORE LEAKS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182237February 11, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
RECENTLY THE VEHICLE STARTED TO IDLE ERRATICALLY SOMETIMES DYING, I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE BOSCH PLATINUM SPARK PLUGS WERE NOT COMPATIBLE WITH FORD VEHICLES AND SOLD ME NEW SPARK PLUGS. THE PROBLEM SEEMED TO GO AWAY BUT ABOUT 30 DAYS LATER IT STARTED AGAIN. FRUSTRATED WITH THE DEALERS PERFORMANCE I CHECKED THE VEHICLE MYSELF AND FOUND THAT THE CRANKCASE VENT BETWEEN THE ENGINE AND FIREWALL HAD A RUBBER ELBOW AND HOSE THAT WERE COLLAPSING AFTER THE VEHICLE STARTED. I REMOVED THEM AND FOUND THE ELBOW HAD A HOLE AND THE HOSE SEEMED TO BE STRUCTURALLY WEAKENED. I REPLACED BOTH AND NO MORE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182241February 11, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD JUST GOTTEN OFF WORK AND WENT TO LEAVE. I TRIED TO TURN THE KEY IN THE IGNITION AND IT WOULDN'T MOVE. TO MAKE A LONG STORY SHORT, IT WAS MY IGNITION SWITCH. THE GUY AT THE FORD DEALERSHIP NEW EXACTLY WHAT I WAS TALKING ABOUT WHEN I CALLED, STATING IT HAS HAPPENED SEVERAL TIMES TO THE FOCUSES. THE TOW TRUCK DRIVER STATED THAT SAME THING. FORD SAYS IT IS NOT A SAFETY ISSUE, BUT IT DEFINITELY CAN BE. I WILL NEVER BUY A FORD AGAIN, ESPECIALLY NOT ONE FROM ARCHIE COCHRANE IN BILLINGS, MT. THEY ARE A BUNCH OF MONEY HUNGRY JERKS WHO ARE UNWILLING TO TAKE RESPONSIBILITY FOR THEIR WRONG DOINGS OR HAVE ANY SYMPATHY FOR A CUSTOMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182284February 11, 2007
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2001 FORD FOCUS SE AUTOMATIC: MY IGNITION LOCK AND THE STEERING WHEEL ARE JAMMED. IT IS A VERY RECENT DEVELOPMENT AND I AM FINDING OUT THAT I MAY HAVE TO PAY HUNDREDS OF DOLLARS TO FIX IT, WHICH I AM VERY UNHAPPY ABOUT SINCE IT WOULD HAVE BEEN PREVENTED BY A RECALL OF THE VEHICLE. I STILL HAVE NO IDEA HOW I AM GOING TO FIX IT AND I MIGHT HAVE TO END UP TOWING THE CAR WHICH WILL COST EVEN MORE AND I DON'T HAVE ENOUGH MONEY TO DO THAT, BUT IF I LEAVE IT ON MY STREET THEN I WILL GET A PARKING TICKET. SHAME ON YOU FORD FOR NOT ISSUING A RECALL, WHAT AM I SUPPOSED TO DO? ANOTHER PROBLEM WITH MY FOCUS IS THAT THE REAR PASSENGER SIDE WINDOW BROKE IN 2005. THE MOTOR GOT JAMMED AND BROKE OR SOMETHING, BUT NOW MY WINDOW WON'T ROLL UP AND MY CAR IS GETTING RAINED INSIDE OF, AGAIN THANKS FORD FOR NOT ISSUING A RECALL ON THAT PROBLEM, WHICH IS A PROBLEM THAT EVERY FORD FOCUS OWNER THAT I KNOW HAS. I WILL NEVER BUY A FORD AGAIN, AND I WILL TELL EVERYONE THAT FORD'S SUCK!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181976February 8, 2007
ELECTRICAL SYSTEM:IGNITION
TL*- THE CONTACT STATED THAT THE 2003 FORD FOCUS HAD IGNITION LOCK CYLINDER PROBLEMS. SINCE 08/2006 WHEN HE PUT THE KEY IN THE IGNITION IT WOULD NOT CONSISTENTLY TURN OVER. HE STATED THAT FOR THE PAST 4 DAYS THE KEY WILL NOT TURN OVER THE IGNITION, AND HE HAS BEEN WITHOUT A VEHICLE. HE CALLED THE FORD DEALERSHIP, AND WAS ADVISED TO TAP ON THE KEY WHILE THE KEY IS IN THE IGNITION TO GET THE KEY TO TURN THE IGNITION SWITCH. THE CONTACT FOUND ON A WEBSITE CALLED AUTOMOTIVETALK.NET, AND A NUMBER OF COMPLAINTS ABOUT THE SAME PROBLEM WITH OTHER OWNERS WERE LISTED. THE WEBSITE STATED THAT VARIOUS LOCKSMITHS DESCRIBED THE FAILURE AS THE TUMBLERS IN THE IGNITION SWITCH MALFUNCTIONED. THE CONTACT COULD GET THE KEY OUT OF THE VEHICLE, BUT COULD NOT TURN THE KEY TO GET THE IGNITION TO START. THE CONTACT DID FILE A COMPLAINT WITH THE MANUFACTURER, AND HE WILL HAVE A CASE NUMBER AVAILABLE FOR THE HARD COPY. THE CURRENT MILEAGE WAS 80000, AND THE FAILURE MILEAGE WAS 73000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182033February 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
REAR WINDOW DOES NOT OPERATE AUTOMATICALLY EITHER FROM THE DRIVER'S MECHANISMS NOR THE ONE BY THE WINDOW. THIS IS THE SECOND WINDOW, THIS HAS HAPPENED TO. THE FIRST WINDOW, ALSO REAR ON THE DRIVER'S SIDE BROKE COUPLE OF YEARS AGO AND WE HAD TO HAVE IT FIXED AT THE TIME. SINCE THIS IS THE SECOND WINDOW, AND NOW THE DRIVER'S WINDOW IS STARTING TO SOUND LIKE IT'S GOING TO BREAK, I FEAR THIS SHOULD BE CONSIDERED A DEFECT, AND THE MANUFACTURER IS NOT USING PROPER MATERIAL TO ENSURE THE VEHICLE WORKS PROPERLY. BEING UNABLE TO OPEN AND/OR CLOSE THE WINDOW PRESENTS A HAZARD, THUS THIS MATTER SHOULD BE TAKEN SERIOUSLY BY THE MANUFACTURER AND FIXED AT THEIR AND NOT OUR EXPENSE, ESPECIALLY SINCE IT IS AN ONGOING PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181915February 7, 2007
ENGINE AND ENGINE COOLING:ENGINE
AT SEEMINGLY RANDOM TIME MY 2001 FORD FOCUS ZX3 STALLS. SO FAR THE STALL HAS ONLY HAPPENED WHEN AT A STOP, BUT SPUTTERING AND LOSS OF POWER RANDOMLY AT HIGHWAY SPEEDS HAS ME WORRIED ABOUT AN EMINENT STALL. I HAVE HAD THE FUEL FILTER CHANGED AS WELL AS THE EGR VALVE AND EGR PRESSURE FLOW SENSOR AND NOTHING HAS SOLVED THIS PROBLEM. *MN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181787February 6, 2007
ELECTRICAL SYSTEM:IGNITION
REVISED TO FIT WEB COMPLAINT FORM. WEBFORM REQUIRES MANUFACTURER OF IGNITION CYLINDER FROM FORD. CALLED FORD AT 1800-392-FORD AND SHAUN-CENTRAL FLORIDA STATES PROPRIETARY INFORMATION. FORD IS NOT A CHOICE IN THE DROP DOWN MENU AT HTTPS://WWW-ODI.NHTSA.DOT.GOV/IVOQ/EQUIPMENT.CFM?TOSTEP=4&CFID=1748899&CFTOKEN=17655993 GUESSED ON INFO TO TURN IN FOLLOWING COMPLAINT. IGNITION LOCKED UP ON FORD FOCUS. STEERING WHEEL LOCKED. HAD TO TOW AIRLINE WRECKER, DUBS GARAGE AND LOCKSMITH TOLD ME EXTREMELY COMMON FOR FORD FOCUS. PETITION FOR IGNITION CYLINDER RECALL AT HTTP://WWW.PETITIONONLINE.COM/MOD_PERL/SIGNED.CGI?FOCUSIC EVEN WHEN THE PART IS REPLACED, IT HAPPENS AGAIN. I JUST PRAY NEXT TIME IT HAPPENS (AND FROM WHAT I'VE READ IT WILL) I AM IN A SAFE, WELL LIT AREA WHERE MY CELL PHONE CAN GET SERVICE; AND NOT THE BEACH OR SOMEWHERE THAT TOW TRUCKS CHARGE OVER $500. BUT MOSTLY I PRAY FORD IS FORCED TO FIX THIS KNOWN ISSUE AND STOP CREATING A FINANCIAL BURDEN ON PEOPLE JUST SO THEY CAN PROFIT FROM THEIR FAULTY IGNITION CYLINDERS. PLEASE DO SOMETHING ABOUT THIS ISSUE. IT'S OBVIOUS THAT FORD HAS NO INTENTIONS TO RESOLVE THEIR LOCKING IGNITION SINCE THE PART HAS TO BE ORDERED FROM THEM FOR AT LEAST $100 PER INCIDENT AND IF THE PERSON HAS THEIR VEHICLE FIXED AT FORD IT COULD COST UP TO $500. I HAVE CALLED FORD LOCALLY AND CORPORATE, THEY STATE THERE IS NO RECALL FOR AN IGNITION CYLINDER. WHAT HAS HAPPENED TO DEALERSHIPS ACCOUNTABILITY THAT THEY ARE ALLOWED TO GET AWAY WITH SUCH AN ACTION FOR 7 YEARS? IS THE ACCOUNTABILITY ONLY WHEN THERE IS DEATH? IS THAT WHY FORD CONTINUES TO INSTALL AND SELL THE FAULTY IGNITION CYLINDER? WHAT'S TO STOP THEM FROM CONTINUING IF THEY PROFIT FROM THE PROBLEM? I THINK THAT PERSONNEL TAKING COMPLAINTS SHOULD GIVE THE 800 NUMBER AND/OR EXACT WEBSITE TO REGISTER COMPLAINTS TO NHTSA AND/OR LIST THIS INFO ON CAR DEALERS WEBSITES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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