Ford Focus Complaints

22,326 consumer complaints on file.

#10294012November 30, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2001 FORD TAURUS. AFTER STARTING THE IGNITION, THE GEAR SHIFTER LEVEL COULD ONLY BE PLACED IN DRIVE, AFTER SHIFTING FROM NEUTRAL. ALSO THE REAR EXTERIOR BRAKE LIGHTS FAILED TO FUNCTION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 102,000. THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293892November 29, 2009
ELECTRICAL SYSTEM:IGNITION
MY 2005 FORD FOCUS HAS BEEN HAVING ISSUES WITH KEY NOT TURNING IN THE IGNITION. I HAVE BEEN STRANDED TWICE DUE TO THIS PROBLEM. IN THE PAST THREE MONTHS I HAVE HAD THIS OCCUR OVER 8 TIMES BUT UNTIL RECENTLY THE CAR HAS EVENTUALLY STARTED. THIS LAST TIME THE CAR WOULD NOT START AND HAD TO BE TOWED TO A SHOP. I AM CURRENTLY AWAITING THE CORRECT ACTIONS TO TAKE INORDER TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293766November 28, 2009
WHEELS
2005 FORD FOCUS ST - DECORATIVE LUG NUT END CAPS FAIL AND FLY OFF THE WHEEL. ALL EIGHT (8) OF MY WHEEL LUG NUTS HAVE FAILED AND THE DECORATIVE END CAPS HAVE COME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293513November 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE BRACKET THAT HOLDS THE TRANSMISSION MOUNT AT THE REAR OF THE CAR, FAILED AND DROPPED THE TRANSMISSION DOWN ON TO THE REAR-TRANSAXLE AND DAMAGED MOTOR MOUNTS. THE BRACKET APPEARS TO BE MADE OF VERY FLIMSY METAL AND IS NOT AN ADEQUATE PIECE OF MACHINING FOR THE TASK HOLDING THE TRANSMISSION MOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293516November 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE GEAR SHIFT SWITCH THAT LOCKS THE CAR INTO PARK AND ALLOWS THE DRIVER TO REMOVE THE KEY IS FAULTY. THE DRIVER CAN PUT THE CAR IN PARK AND THEN PULL THE GEARSHIFT BACK TO REVERSE WITHOUT HAVING TO ENGAGE THE BUTTON ON THE GEAR SHIFT. ALSO, THE DRIVER IS UNABLE TO REMOVE THE KEY. THERE DOES NOT APPEAR TO BE A FIX OR RECALL ON THIS ISSUE AND THERE SHOULD BE, IT IS NOT SAFE AND THE CAR IS JUST NOT THAT OLD TO HAVE SUCH PROBLEMS. THE SAFETY FEATURE HAS FAILED AND MADE THE CAR UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293382November 24, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293459November 24, 2009
FUEL SYSTEM, GASOLINE
2000 FORD FOCUS IN EXCELLENT CONDITION AND LESS THAN 50,000 MILES FAILED TO START DUE TO NO FUEL PRESSURE WITH FUEL IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293151November 22, 2009
ELECTRICAL SYSTEM:IGNITION
YESTERDAY AFTERNOON MY WIFE, DAUGHTER AND I WERE ON OUR WAY TO MY WIFE'S SISTER HOUSE. EARLIER THAT MORNING I WENT OUT AND THERE WAS NOTHING WRONG WITH IT. I PUT THE KEY IN THE IGNITION AND TRIED TO TURN BUT IT WOULDN'T TURN. I TRIED TURNING 8 DIFFERENT TIMES WITH 2 DIFFERENT ORIGINAL KEYS THAT CAME WITH CAR BUT STILL WOULDN'T TURN. FINALLY ON THE 9TH TRY IT TURNED RIGHT ON. WE WENT HER HOUSE FOR DINNER BUT I HAD TO LEAVE AFTER GETTING THERE BECAUSE I FORGOT THE DESSERT AT HOME. I GOT INTO THE CAR TURNED IT ON NO PROBLEM, GOT HOME WENT INSIDE CAME BACK OUT TURNED ON THE CAR NO PROBLEM, WENT BACK TO SISTER IN LAW HOUSE WAS THERE ABOUT 3 HOURS WENT TO LEAVE WILL NOT TURN. TRIED AND TRIED FOR ABOUT A HOUR TURNING BEFORE GIVING UP. SISTER IN LAW HAS NO CAR AND LIVED TO FAR AWAY FROM MY HOME TO WALK ESPECIALLY WITH A YOUNG CHILD. SO WE HAD TO CALL AROUND FOR A RIDE. FINALLY RETURNED HOME ALMOST 3 HOURS AFTER WE FIRST TRIED TO LEAVE. NOW WE ARE DOWN TO ONE CAR WHEN WE NEED TWO FOR BOTH OF US TO GET BACK AND FORTH TO WORK. I HAVE NOT HAD ANYTHING FIXED ON IT YET. I LOOKED ONLINE AND FOUND OUT THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THIS SAME PROBLEM. THERE'S TWO CHOICES I HAVE ONE IS TO TAKE IT TO THE FORD DEALER AND PAY $500.00 OR MORE FOR A NEW IGNITION JUST FOR IT TO POSSIBLY HAVE THE SAME THING HAPPEN AGAIN BECAUSE FORD HAS NOT FIXED THE PROBLEM WITH THE IGNITION YET OR TWO PAY $150.00 OR MORE FOR A LOCKSMITH TO COME AND FIX IT, WITH CONSEQUENCES UNKNOWN. SO AT THE MOMENT I DON'T KNOW WHAT TO DO. I COULD PAY FOR A NEW ONE BUT IT DOESN'T MAKE SENSE IF THE PROBLEM WITH THE FORD IGNITION HASN'T BEEN FIXED BY FORD, ALL THAT DOES IS PUT OFF THE PROBLEM FOR A YEAR OR MAYBE A FEW YEARS JUST FOR THE SAME PROBLEM TO COME BACK. THE LOCKSMITH IS CHEAPER BUT I DON'T KNOW IF THEM DOING SOMETHING TO THE IGNITION WOULD DAMAGE MY IGNITION OR MY SECURITY SYSTEM. I THINK IS WRONG FOR FORD TO DO NOTHING ABOUT A PROBLEM THEY KNEW ABOUT FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293142November 21, 2009
SERVICE BRAKES, HYDRAULIC
I WEAR A SIZE 13 SHOE & OCCASIONALLY WENT I DEPRESS THE BRAKES MY SHOE ALSO ENGAGES THE GAS PEDAL. 2007 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293036November 20, 2009
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE SEATING IN A BOOSTER SEAT IN THE DRIVERS SIDE REAR SEAT, THE CHILD WAS ABLE TO TIE THE SEAT BELT AROUND HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY JUST LOOKED AT THE VEHICLE AND SUGGESTED THE CONSUMER CONTACTED NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 85342. UPDATED 12/22/09.*LJ THE CONSUMER HAD TO CUT THE STRAP. UPDATED 12/29/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293064November 20, 2009
STEERING
TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHEN DRIVING OVER ICE OR SNOW THE VEHICLE WILL BEGIN TO SHIMMY. THIS CONDITION REDUCES HIS ABILITY TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, A REMEDY COULD NOT BE PROVIDED. THE CURRENT AND FAILURE MILEAGES WERE 8800. UPDATED 01/12/10 *BF UPDATED 01/13/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292879November 19, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. SHE RECEIVED A RECALL NOTICE FOR THE REAR DOOR HANDLES WHICH WERE REPAIRED AT THE MANUFACTURER'S EXPENSE (SEE NHTSA CAMPAIGN ID 05V030000). THE FRONT PASSENGER DOOR CAME OPEN DUE TO A DEFECTIVE DOOR HANDLE WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER WHERE THEY WOULD FURTHER INVESTIGATE THE DEFECT. REPAIRS TO THE PASSENGER DOOR WERE SCHEDULED WITH THE DEALER AT THE OWNER'S EXPENSE. SHE ALSO STATED THAT THE ENGINE FAILED AND WAS REPLACED PER THE EXTENDED WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292488November 17, 2009
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2002 FORD FOCUS LOCKED UP. IT HAPPENED OUT OF NOWHERE. I WAS COMPLETELY STRANDED AND IT TOOK ME A WHILE TO GET SOMEONE TO COME HELP ME. AFTER SOME INVESTIGATION ON THE INTERNET, IT BECAME CLEAR THAT THIS PROBLEM IS WELL DOCUMENTED AND KNOWN ABOUT. I WOULD HOPE THIS WOULD BE CONSIDERED FOR A RECALL SINCE IT POSES THE POTENTIAL TO STRAND PEOPLE IN LESS THAN DESIRABLE CONDITIONS WHEN THE ONLY PROBLEM PRESENT IS THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292523November 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2005 FOCUS, 4 DOOR, ABOUT 2 MONTHS AGO I NOTICED A SEVERE SHAKING IN THE CAR, AT IDOL AND WHILE DRIVING, TOOK THE CAR TO GET NEW BRAKES AND THE MECHANIC TOLD ME THE MOTOR MOUNTS ARE BROKE, AND IR WOULD BE AT LEAST $500 TO FIX, HE ALSO TOLD ME THIS IS A COMMON THING IN THE FOCUS THAT THE MOUNTS WERE DEFECTIVE. CONSIDERING MY CAR HAS VERY LOW MILEAGE FOR BEING AN 05, 33,900, I DO NOT EXPECT TO HAVE TO FIX MAJOR PROBLEMS LIKE THIS. I DO NOT THINK MOTOR MOUNTS SHOULD BE SHRUGGED OFF AS "COMMON PROBLEM" THIS CAN BE A DANGER WHILE DRIVING AND I FEEL IT NEEDS TO BE INVESTIGATED, AS TO WHY THE MOUNTS GO BAD SO QUICKLY. I WOULD APPRECIATE ANY ADVISE OR ANSWER TO THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292350November 16, 2009
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2000 FORD FOCUS. HIS VEHICLE FAILED STATE INSPECTION FOR POOR EXTERIOR LIGHTING FUNCTIONALITY. HE CONTACTED THE DEALER IN REFERENCE TO RECALL # 00V411000 (ELECTRICAL SYSTEM:WIRING). UPON CONTACT HE WAS ADVISED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND WAS IN THE PROCESS OF BEING REPAIRED AT AN EXPENSE OF $179.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292396November 16, 2009
AIR BAGS
THE AIRBAG INDICATOR LIGHT ON THE DASH COMES ON AT DIFFERENT TIMES. SOMETIMES ON FOR DAYS THEN OFF FOR A DAY, THEN BACK ON. THE DEALER TELLS ME THAT THIS IS A COMMON PROBLEM AND IT MAY BE THE WIRES OR CONNECTORS THAT RUN UNDER THE SEATS. HE SAID"PEOPLE FEET CAN HIT THE WIRES, AND MOVING OF THE SEATS CAN DAMAGE THEM. SOUNDS LIKE A DESIGN PROBLEM TO ME. FOR A FEW $100 HE CAN TELL ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292413November 16, 2009
SUSPENSION:REAR
REAR TIRES WERE"CHOPPED" DUE TO REAR ALIGNMENT OFF. REPAIR SHOP HAD TO INSTALL SUSPENSION MODS TO GET ALIGN. HAD TO REPLACE ALL TIRES. TOTAL BILL WAS OVER $500.00. CAR WAS STILL UNDER WARRANTY (ONLY 28,000 MILES ON IT). WAS TOLD BY DEALER IT WASN'T COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292113November 13, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS AND MY KEY WON'T TURN IN THE IGNITION. THIS IS THE SECOND TIME THIS HAPPENS LEAVING ME STRANDED. THIS IS RIDICULOUS, FORD MUST TAKE ACTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291609November 10, 2009
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
I OWN A 2003 FORD FOCUS ZTS THAT HAS 140,000 MILES. I KNOW MY VEHICLE IS OUT OF WARRANTY. THE IGNITION HAS BEEN GIVING ME PROBLEMS THAT SCARE ME FROM TIME TO TIME THAT I MAY GET STRANDED. YOU PUT THE KEY IN, GO TO TURN THE KEY TO START AND THE IGNITION ACTS LOCKED. YOU TRY AGAIN AND AGAIN BUT STILL NOTHING. THIS HAS LEFT ME TRYING TO TURN MY IGNITION FOR UP TO 10 MINUTES SO FAR. THIS STARTED ABOUT 2 MONTHS AGO, ONCE A WEEK. NOW IT HAPPENS EVERYDAY, NOT EVERY TIME, BUT AT LEAST 2 OUT OF 5 TIMES I GO TO START MY VEHICLE IT HAPPENS. THIS IS DEFINITELY GETTING WORSE VERY QUICKLY. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2000-2003 FORD FOCUS MODELS. I HAVE HEARD THAT EVEN IF I TAKE MY VEHICLE TO A FORD DEALERSHIP TO HAVE THE IGNITION REPLACED WHICH WILL COST UP AROUND $500, THAT THE NEW IGNITION WILL PROBABLY DO THE SAME THING DUE TO FORD NOT CORRECTING THE PROBLEM IN THE DESIGN OF THE IGNITION. I WILL TRY CALLING A LOCKSMITH DUE TO THE COST BEING LESS. I JUST WANTED TO LET YOU KNOW THIS IS A COMMON PROBLEM OCCURRING AND SHOULD BE CHECKED INTO AS A RECALL MATTER. I DO NOT HAVE THE PATIENCE TO WAIT FOR THAT TO HAPPEN NOR DO I HAVE THE CONFIDENCE THAT I WILL BE ABLE TO CONTINUE TO GET MY VEHICLE STARTED SO I WILL GET THIS PROBLEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291618November 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
HAVE 2007 FORD FOCUS SE WITH 50,000MIL ON IT. 1ST OFFENSE HAPPENED JULY 2009. HAD TO REPLACE 100,000 MIL WARRANTY SPARK PLUGS(FORD PRODUCT) @ 38,000 MIL.THEY WERE BURNT TO CRISP .REPLACED THEN 2 WKS LATER BTWN 45-50 AN HR MY CAR WAS SHIFTING LIKE A MANUAL TRANSMISSION. I WAS TOLD I NO LONGER HAD A WARRANTY(FORD DIRECTLY SAID THIS) WENT TO ANOTHER REP COMPANY. TOLD ME MY CYLINDERS WERE GOING OUT. NO ENGINE LIGHT WAS COMING ON. COMPANY TOLD ME TO CALL FORD DIRECTLY BECAUSE MAYBE THERE WAS A RECALL. THEY TOLD ME THERE WASN'T AND THAT I DID HAVE A POWERTRAIN WARRANTY BUT THIS WAS NOT COVERED,YET MY OWNERS MANUAL SAYS THAT CYLINDERS ARE COVERED BY POWERTRAIN. I PAID OVER $200 TO FIX PROBLEMS IN AUG 2009.IT IS NOW OCT 2009 AND I WILL HAVE TO REPLACE EVERYTHING AGAIN! I AM TO THIS DATE BARELY OVER 2 YRS OLD ON THE VEHICLE(BOUGHT AUG 2007) AND JUST NOW TURNED OVER 50,000 MIL. THIS SHOULD NOT BE HAPPENING TO THIS VEHICLE. THE COMPANY I TOOK IT TOO SAID THAT THEY SEE THIS PROBLEM ALOT BECAUSE THE CYLINDERS GET TOO HOT AND BURN THE SPARK PLUGS BECAUSE THERE IS NO COOLING SYSTEM FOR THIS AREA. THIS NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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