Ford Focus Complaints

22,326 consumer complaints on file.

#10297334December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS
TL* THE CONTACT OWNS 2003 FORD FOCUS. THE VEHICLE SLID ON AN ICE PATCH , WHICH CAUSED HER TO LOOSE VEHICLE CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THEN COLLIDED ON AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED. SHE RECEIVED INJURIES TO HER NECK, FEET, AND RIBS, THE PASSENGER RECEIVED INJURIES TO THE SPINE. THE INSURANCE COMPANY CONCLUDED THAT THE VEHICLE WAS COMPLETELY DESTROYED. ALSO THE IGNITION SWITCH HAD TO BE REPLACED AT AN EXPENSE OF $450.00. SHE ALSO PAID $300.00 TO REPAIR THE DOOR LOCKS. THE TRANSMISSION NEEDS TO BE REPLACED. THE SHERIFF REPORT NUMBER WAS 09004117. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10297151December 28, 2009
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 FORD FOCUS. DURING BRAKE APPLICATION THERE WAS A GRINDING SOUND COMING FROM THE BRAKE PADS. SHE THEN NOTICED GREASE AND OIL ON BOTH FRONT WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT BRAKE DUST WAS ACCUMULATING ON THE WHEELS. HE THEN ADDED THAT AFTER REPEATED USAGE THE GRINDING NOISE SHOULD DISAPPEAR. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297228December 28, 2009
LATCHES/LOCKS/LINKAGES
I WAS HOLIDAY SHOPPING ON THE 23RD, JUST CAME BACK TO MY 2003 FORD FOCUS SVT IN THE PARKING LOT OF THE MALL AND THE IGNITION WOULD NOT TURN. TRIED AND TRIED AND TRIED. NO LUCK, I'M STRANDED, IT'S SNOWING OUT AND IT'S 10:00PM. WHY MOST I RUNE A FRIENDS EVENING TO COME AND PICK ME UP BECAUSE OF A FAULTY IGNITION SWITCH. $130 DOLLAR TOW AND AN ESTIMATE FROM MY FORD DEALER TO FIX IT FOR $490. I'VE ALREADY RESEARCHED THIS A LITTLE AND I CAN'T BELIEVE THERE IS NOT A SERVICE BULLETIN ON THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET STRANDED FOR THIS TO GET FIXED? I JUST PAID OFF THE CAR AND IT HAS 91,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297242December 28, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
I DROVE MY CAR (A 2002 FORD FOCUS) TO A RESTAURANT ON DEC. 28TH, 2009 AT 7:15 PM. WHEN I GOT BACK INTO MY CAR, THE KEY WOULD NOT TURN IN THE IGNITION. I TURNED THE WHEEL TO RELEASE IT FROM THE "LOCKED" WHEEL POSITION, BUT THE KEY STILL WOULD NOT TURN. I WAITED IN MY CAR FOR SEVERAL MINUTES, THEN ATTEMPTED TO TURN THE KEY ONCE MORE IN THE IGNITION WITH THE SAME RESULTS. I WAS FORCED TO CALL A FRIEND AND WAIT IN MY CAR WITH NO HEAT. THE TEMPERATURE WAS APPROXIMATELY 27 DEGREES FAHRENHEIT AS I WAITED FOR NEARLY HALF AN HOUR TO BE PICKED UP, THEN DROPPED OFF AT HOME BY A COWORKER. HE WILL HAVE TO PICK ME UP FOR WORK TOMORROW AS ALL REPAIR FACILITIES ARE CLOSED FOR THE EVENING. I DID SOME RESEARCH ONLINE ONCE I GOT HOME AND FOUND THAT THIS IS A COMMON PROBLEM WITH FORDS AND SPECIFICALLY FORD FOCUS MODELS FROM 2000-2003 YET THERE HAS BEEN NO RECALL POSTED AND I WILL HAVE TO PAY FOR REPAIRS TO AN INFERIOR PART THAT IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297006December 26, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS, EQUIPMENT, ELECTRICAL SYSTEM:HORN
IGNITION STICKS AND MOVES AROUND, HORN FELL COMPLETELY OUT FROM UNDER THE CAR AND HIT SOMEONE'S CAR, THE FAN BOX AND ALL FELL COMPLETELY OFF AND DOWN, BACKFIRING STALLING RATTLING VIBRATES FRONT RIGHT SIDE AROUND TIRE AREA RATTLES HORRIBLY, CHECK ENG. LIGHT STAYS ON MASS AIR FLOW SENSOR IS BAD TRANSMISSION SENSOR IS BAD LIGHTER STOPPED WORKING CAR COMPLETELY GOES DEAD SPITS SPUTTERS, MANIFOLD PIPE BROKE SO NOW ITS LOUD. ITS ALL DAY LONG NON STOP PERIOD WE HAVE REPLACE SEVERAL SENSORS AND TUBES AND WIRES FOR IT DOESN'T WORK NOT GETTING THE GAS MILEAGE I SHOULD AND I HAVE HAD IT 11 MONTHS BUT HARDLY DOVE IT 3 TOTAL ALL TOGETHER I CANT AFFORD ANY THING ELSE TO FIX THESE PROBLEMS 3 DAYS AFTER I BOUGHT IT ITS BEEN PURE ?!@#$%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296780December 23, 2009
ELECTRICAL SYSTEM
I AM AN OWNER OF A 2003 FORD FOCUS THAT HAS HAD IGNITION PROBLEMS FOR THE LAST 1.5 YEARS. THE KEY WILL NOT TURN IN THE IGNITION, LEAVING ME STRANDED NOW THREE TIMES. I HAVE CALLED FORD MOTOR COMPANY AND REPORTED THIS ISSUE TO THEM ASKING THEM FOR A "GOOD WILL" REPAIR, AND TO NO AVAIL. I AM NOT THE ONLY OWNER OF A FORD FOCUS TO HAVE THIS PROBLEM, AND WISH THAT THE NHTSA WOULD GET INVOLVED AND SEEK OUT FORD MOTOR COMPANY TO FORCE THEM TO FIX THIS PROBLEM AND REQUIRE THEM TO REIMBURSE THE CONSUMERS THAT HAVE HAD THIS REPAIR PERFORMED. I WOULD ALSO LIKE TO SEE FORD MOTOR COMPANY FORCED TO RECALL THE VEHICLES FOR THIS PROBLEM, AND FIX IT SINCE THIS IS A SAFETY ISSUE. I HAVE HAD TO LEAVE A KEY IN THE IGNITION THUS MAKING IT VERY EASY FOR A THIEF TO STEAL THE VEHICLE. THANKS FOR YOUR ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296717December 22, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 86000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296721December 22, 2009
STRUCTURE
THERE IS WATER LEAKING FROM MY CAR INTO THE ENGINE. IT IS SEEPING UNDER THE COWL. THIS IS CAUSING WATER TO GET INTO MY AIR FILTER AND CAUSING PROBLEMS WITH MY MAF SYSTEM. THIS PROBLEM OCCURS WHEN IT RAINS OR WHEN I WASH MY VEHICLE. I JUST PURCHASED THE VEHICLE ON NOV. 9 2009. I WAS NOT DISCLOSED OF THIS ISSUE. I HAVE NOT TAKEN IT FOR REPAIR AS REPAIR COSTS ARE ASTRONOMICAL. I HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME VEHICLE (FORD FOCUS) WITH WATER LEAK PROBLEMS. I OWN A 2005 FORD FOCUS. I AM TERRIFIED TO DRIVE MY CAR IN THE RAN BECAUSE IT HESITATES AND CAUSES THE ENGINE TO MISFIRE. I AM SCARED THAT IT WILL HAPPEN ON THE ROAD AND I WILL GET KILLED AND RAN OVER MY TRUCK OR SOMETHING. PLEASE DO SOMETHING ABOUT FORDS POOR WORKMANSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296765December 22, 2009
ELECTRICAL SYSTEM:IGNITION, STEERING
NO EVENTS TO INDICATE FAILURE. WENT TO VEHICLE AFTER WORKING TO AFTER DARK. PUT KEY INTO IGNITION AND KEY WOULD NOT TURN. SIMPLY WOULD NOT TURN! SEVERAL ATTEMPTS WERE MADE OVER A 20 MINUTE PERIOD. I, FORTUNATELY, WAS LEAVING MY PLACE OF EMPLOYMENT. HOWEVER, IT WAS STILL COLD OUTSIDE, DARK AND NOT A SAFE ENVIRONMENTAL SITUATION. I FEEL FORTUNATE THAT I WAS NOT STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296534December 21, 2009
ELECTRICAL SYSTEM:IGNITION, STEERING
I OWN A 2003 FORD FOCUS ZX5 THAT HAS AN ISSUE WITH THE KEY TURNING IN THE IGNITION. AT RANDOM TIMES AND LOCATIONS WHEN RETURNING TO THE CAR, I WILL FIND THAT I AM NO LONGER ABLE TO TURN THE KEY IN THE IGNITION. I MUST WORK AT IT (LONGEST HAS BEEN AN HOUR) TO GET THE KEY TO TURN. THIS CREATES REALLY BIG PROBLEMS WHEN YOU ARE STRANDED WITH KIDS AT DIFFERENT LOCATIONS AND YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. FROM MY RESEARCH ON THE INTERNET, MANY OTHER FORD FOCUS OWNERS HAVE EXPERIENCED THE SAME ISSUE AND THE FIX HAS BEEN TO REPLACE IGNITION SWITCH (SOMETHING ABOUT TUMBLERS NOT ENGAGING) AND THE FORD SERVICE TEAMS ARE VERY AWARE OF THE ISSUE AND THE REPAIRS. WHAT I DON'T UNDERSTAND IS WHY CONSUMERS MUST PAY FOR A WIDE REACHING MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296589December 21, 2009
ELECTRICAL SYSTEM:IGNITION
MY WIFE HAS A 2003 FORD FOCUS. SHE WAS IN TOWN AT AN APPOINTMENT WITH MY DAUGHTER. WHEN SHE GOT IN HER CAR TO RETURN HOME THE KEY WOULDN'T TURN IN THE IGNITION. SHE WAS STUCK. I SEE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE, EVEN A CLASS ACTION SUIT IN CALIFORNIA. MY CONCERN IS WHAT IF IT WAS LATE AND SHE WAS STUCK, AT NIGHT, IN THE MIDDLE OF NO WHERE? I HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP AND HAVE IT REPAIRED FOR $450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296617December 21, 2009
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING
FOR THE THIRD TIME SINCE I'VE OWNED THE CAR, THE REAR TAIL 'RUNNING' LIGHTS HAVE BLACKED OUT. AT THE SAME TIME, DASHBOARD LIGHTS DO NOT FUNCTION. NHTSA CAMPAIGN 00V411000 COVERS THIS FOR ABOUT 75,000 FOCUSES IDENTICAL TO MINE, BUT FOR SOME REASON, MINE IS NOT COVERED BY THE RECALL. I'VE HAD THE SAME PROBLEM THREE TIMES. EACH TIME, THE WIRING HARNESS AND FUSES HAVE TO BE REPLACED. ONCE, THE MULTIFUNCTION SWITCH NEEDED REPLACING, TOO. THE REPAIRS HAVE COST ME NEARLY $1,500. I CONTACTED FORD THE THIRD TIME, BUT THE REPRESENTATIVE SAID THERE WAS NOTHING FORD COULD DO TO HELP WITH REPAIR COSTS, AS MY SPECIFIC VIN DID NOT FALL UNDER THE RECALL. MY CONCERN IS THE RANDOM NATURE OF THE TAIL LIGHT LOSS. IT HAPPENS WHEN I'M DRIVING HOME AT NIGHT, AND I NEED TO PUT MY HAZARDS ON ANY TIME I DRIVE AFTER DARK. IT IS EXTREMELY DANGEROUS, AND I AM AFRAID OF BEING STRUCK FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296631December 21, 2009
STEERING
2003 FORD FOCUS STEERING WHEEL LOCK. WITH THE KEY INSERTED, THE IGNITION CANNOT BE TURNED ON. BELIEVE TO BE A TUMBLER PROBLEM. I HAVE READ HUNDREDS OF THESE PROBLEMS IN THE LAST TWO DAYS. THIS SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296322December 18, 2009
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
ON A SATURDAY EVENING I DROVE TO GROCERY STORE. AFTER I HAD FINISHED SHOPPING I TRIED TO START VEHICLE. I COULD NOT TURN KEY IN IGNITION AND THE STEERING COLUMN REMAINED IN THE LOCKED POSITION. THE VEHICLE HAD 67787 MILES. I HAD CAR TOWED TO FORD DEALER AND THEY DRILLED OUT LOCK CYLINDER AND REPLACED WITH A NEW ONE AT A COST OF $385.34. TOW TRUCK DRIVER STATED THAT HE HAD TOWED THE SAME MODEL BEFORE WITH AN IDENTICAL PROBLEM. THE SERVICE MANAGER AT DEALER STATED THAT HE HAD SEVERAL OF THE SAME MODEL WITH IDENTICAL PROBLEM. HE ALSO STATED THAT THE PART HAD BEEN UPDATED A FEW TIMES. I AM 53 AND HAVE DRIVEN MANY VEHICLES, SOME WITH OVER 240,000 MILES AND HAVE NEVER BEFORE HAD THIS PROBLEM. I FEEL IT WAS MANUFACTURED WITH A DEFECT AND IT FAILED PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295828December 15, 2009
ELECTRICAL SYSTEM:IGNITION
WITH KEY IN THE IGNITION THE KEY WILL NOT TURN, THUS THE CAR WILL NOT START. WE HAD TO WALK A MILE HOME LAST NIGHT BECAUSE THE CAR WOULDN'T START. WE HAVE DISCOVERED IT WILL BE 150 TO 250 TO HAVE A LOCKSMITH LOOK AT THE PROBLEM AND UPWARDS OF 450 FOR THE DEALERSHIP. IT'S THE WEEK BEFORE CHRISTMAS AND WE ARE POOR AND CAN NOT AFFORD 450 TO REPLACE A POSSIBLE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295886December 15, 2009
ELECTRICAL SYSTEM
I WAS PREPARING TO RUN SOME ERRANDS ON A SATURDAY, BUT WHEN I WENT OUT TO START MY CAR, THE STEERING WHEEL WAS LOCKED AND I COULD NOT GET THE KEY TO TURN IN THE IGNITION. AFTER AROUND 15 MINUTES OF WORKING THE STEERING WHEEL I WAS ABLE TO GET THE KEY TO TURN SO I COULD START THE CAR. THIS KEPT HAPPENING ALL DAY OFF AND ON, UNTIL FINALLY THE NEXT DAY I WAS OUT AT THE GROCERY STORE WITH MY MOTHER AND WHEN WE WENT TO GO HOME, THE KEY WOULD NOT TURN NO MATTER HOW MUCH I MOVED THE STEERING WHEEL. AFTER SPENDING AN HOUR AND A HALF TRYING EVERYTHING I COULD TO START THE CAR, I FINALLY HAD TO CALL A TOW TRUCK DRIVER WHO WAS ABLE TO START THE CAR. THE NEXT MORNING THE CAR WOULD NOT START AND I HAD TO HAVE SOMEONE HELP ME GET IT TO A MECHANIC. THE MECHANIC TOLD ME THAT I NEEDED A NEW KEY CYLINDER AND NEW KEYS (WHICH HAVE TO BE PROGRAMMED BECAUSE THE KEYS ARE CODED) WHICH WOULD COST OVER $300. SINCE THIS JUST HAPPENED OUT OF THE BLUE WITHOUT ANY WARNING AND CAN CAUSE ME TO BE STRANDED BY NOT BEING ABLE TO START MY CAR, I THINK THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I TRIED CONTACTING FORD DIRECTLY, BUT WAS BASICALLY TOLD THEY COULD DO NOTHING ABOUT THIS. FROM WHAT I HAVE READ ON THIS, IT SEEMS TO BE A FAIRLY COMMON PROBLEM WITH THE FOCUS (I HAVE A 2003 FORD FOCUS ZX5) AND I BELIEVE SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295892December 15, 2009
VEHICLE SPEED CONTROL:CABLES
TL* THE CONTACT OWNS A 2006 FORD FOCUS. DURING APPLICATION THE ACCELERATOR BECOMES STUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SHE WAS ADVISED THAT THEY MAY HAVE TO MAKE AN ADJUSTMENT, AND THAT THE THROTTLE CABLE WAS SHREDDING . SHE REPAIRED THE VEHICLE AT AN EXPENSE OF $300.00 DOLLARS. THE FAILURE AND CURRENT MILEAGES WERE 58000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295906December 15, 2009
ELECTRICAL SYSTEM:IGNITION
I HAD TAKEN MY VEHICLE TO THE SUPERMARKET AND WHEN I RETURNED TO MY VEHICLE THE KEY WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED. I RESEARCHED THIS AND FOUND THAT THE FORD FOCUS HAS A LARGE AMOUNT OF COMPLAINTS OF THIS SAME NATURE. I HAVE BEEN UNABLE TO GET THE STEERING COLUMN UNLOCKED AND WILL HAVE TO HAVE THE CAR TOWED FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295650December 14, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON MY FORD FOCUS WAGON (2003) JAMMED. FORD CHARGED ME $430 TO FIX IT, EVEN THOUGH THE PART IS DEFECTIVE AND NEEDS TO BE REPLACED IN MANY, MANY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295480December 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 FORD FOCUS AUTOMATIC TRANSMISSION ISSUES. TRANSMISSION SHIFTS TO NEUTRAL AND DOWNSHIFTS TO LOW GEAR AT HIGH SPEEDS WITHOUT WARNING, CAUSING DRIVER AND PASSENGERS TO BE THROWN FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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