Ford F-250 Complaints

11,199 consumer complaints on file.

#11506373February 9, 2023
VISIBILITY
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506184February 8, 2023
AIR BAGS
In December 2022, I received a safety recall notice from Ford stating, dust contamination may lead to loss of electrical circuit connection, which may result in failure of airbag to deploy in an accident. Ford stated that when parts become available, they would notify me via email to schedule a service appointment for repairs to be completed free of charge (parts & labor). Parts are anticipated to be available early first quarter 2023. My dealer has no information about availability of parts yet. I am following up, in hope to learn the status of this important safety recall. Thank you, [XXX] sent Feb. 8, 2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505964February 7, 2023
SUSPENSION, STEERING
I have experienced the Death Rattle with my 2018 F250-SD on 3 occasions: First was in late summer of '22, the second time was in November of '22 and the third time was on Feb. 5, 2023. In all 3 instances the weather was clear, no rain or snow on the road and I was traveling at 65 mph. The first & second time I thought it was due to a rough patch of road surface on the highway. On Sunday I was hauling my 14' GN trailer with one horse in it and drove over a minimal rough patch on the 2 lane county highway when it froze up. In the first example I was in city traffic and drifted over to the left shoulder. In the 2ed & 3ed examples there were no other passenger vehicle beside me so I was able to drift over to the closest shoulder to reset the truck. All 3 instances happened with no warning and no warning light appeared on the dash- just clatter and a freeze up. I have an appointment on 2/15/2023 with the Ford dealership where we purchased the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505711February 5, 2023
SUSPENSION, VEHICLE SPEED CONTROL, STEERING
Driving and suddenly the entire vehicle will start to shake until slow or near complete stop. I think it’s called a death wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505284February 2, 2023
STEERING, SUSPENSION, WHEELS
On 1/27/2023 at approximately 1215pm I was driving my 2014 Ford f250 Diesel on route 743 between Hershey PA and Elizabethtown PA. I was going about 55 mph I was going on a right curve and hit a small bump in the roadway. My truck began to violently shake and I feared that I was going to wreck and lose control. One this happened this death wobble accorded 4 more times within the next 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505035February 1, 2023
ENGINE, POWER TRAIN
The contact owns a 2017 Ford F-250. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine power reduced message displayed. The contact pulled over and turned off the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel lines were cracked. The vehicle was repaired. The manufacturer was contacted and stated there was no recall for the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505058February 1, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
This vehicle was delivered in July 2022. Shortly after receiving it the steering controls and horn were not always working. I then noticed a clicking sound in the steering wheel. In Sept 2022 My local Ford dealer said they replaced the clock spring, but two days to a week after the replacement, the same issue started again. A Ford technician is going to look at this again on Friday 2/3/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504654January 31, 2023
SUSPENSION:FRONT
The issue is the Ford Death Wobble. It has happened to me four times now in the past two months. The first two times, I was not sure what it was. After the third, I called my local Ford dealership and informed them. They scheduled a time and I was to bring it there. The day before I was supposed to bring it, it did it again. The first time it happened, I was driving 70mph on a 65mph highway, going over a bridge when the truck started to shake profusely causing the steering wheel to jerk left and right. I had zero control over the truck. I began to slowly mash the break while being violently shaken and bounced around for a hundred yards, bouncing in and out of my lane. Luckily, there was no traffic at this time and I stopped without harm to any individual. I chalked it up to a scary incident and went about my business. Second time I was going over a bumpy road at 55mph when again, the truck began to violently shake and bounce out of control until I could get it to stop in the ditch on the side of the road. After taking it to a Ford dealer, they informed me of a few things that needed to be done and replaced, which we did. Four days after getting the truck back and “fixed” I was hauling my trailer and equipment for work when going 45min over a bumpy road, the truck began to again, violently shake and bounce until I could come to a stop. I took it back to the Ford dealership and they now recommend replacing all wheel bearings and damper assembly. They assured me the first time, the problem would be fixed. Have already spent $2,300 on them attempting to fix it and now they are recommending another fix of over $1,800 but now telling me, “it might not fix the issue.” I have a family. I am terrified I am going to harm myself or another individual while operating this f250. Ford wants me to dump money into a problem that they are aware of but refuse to make right. This issue, if not fixed, could kill myself or another individual or seriously harm someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504660January 31, 2023
POWER TRAIN
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the parts for the repair were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal without warning. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504727January 31, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2013 Ford F-250. The contact stated while driving at an unknown speed, the check engine warning light illuminated, and the vehicle entering LIMP Mode message was displayed. The contact was able to stop on the side of the road and have the vehicle towed. The vehicle was towed to the dealer who stated that the EGR cooler needed to be replaced. The vehicle was not repaired because the dealer stated that the code was not a match for Customer Satisfaction Campaign Number: 21M04. The manufacturer was contacted and confirmed that code did not match the Customer Satisfaction Campaign Number: 21M04. The failure mileage was 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504730January 31, 2023
ENGINE
The contact owns a 2011 Ford F-250. The contact stated while her husband was driving at an unknown speed, the check engine warning light illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the DEF (Diesel Exhaust Fluid) heater and the sending unit to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the DEF heater to be replaced for the second time. The vehicle was repaired but continued to experience the failure for a third time. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the DEF heater to be replaced. The vehicle was repaired but continued to experience the failure for a fourth time. The contact took the vehicle to the local dealer, where it was diagnosed with needing the DEF heater, the DEF pump, and the sending unit to be replaced. The vehicle was repaired but continued to experience the failure for a fifth time. The contact stated while towing a trainer, the vehicle lost acceleration and the check engine warning light illuminated. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the DEF heater, the DEF pump, the injector, and the sending unit to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504350January 30, 2023
SUSPENSION
I bought brand new in 2018 a 2018 ford f250 this vehicle now has 39,000 miles and no upgrades of any kind other than a 5th wheel hitch installed in the bed. after going above 45mph and hitting a bump I get a massive wheel wobble that will only stop if I pull to the side and stop, this has happened 10-12 times since i have owned it. I do not believe I need to pay for this because i paid 65,000 dollars for it to be a safe vehicle. I only buy fords and my family only buys fords. if this can't get corrected you will lose ford owners for life. I can be reached at 931-905-8240
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504547January 30, 2023
STRUCTURE:BODY, VISIBILITY:GLASS, SIDE/REAR
Rear window across back of cab shattered for no apparent reason while traveling down the road. Contacted dealership and ford warranty and they said this was not a warranty issue. The truck only has 13,000 miles. I feel this is a defective product .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504528January 30, 2023
POWER TRAIN
Transmission constantly slips out of gear. Long hesitation going from forward gear to reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504214January 28, 2023
STEERING
We were driving on the interstate going about 70 mph and hit a small bump in the road and the truck started to shake uncontrollably and felt like the truck was coming apart. My husband was able to get it to the shoulder and stopped. We've had the truck to Ford Motor Co. and they claim they've fixed the problem by replacing the steering dampener. There seems to be a bigger issue with the F-250 than this. This is a severe safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503927January 27, 2023
STEERING
The truck will shake violently when hitting a bump or dip in the road going speeds of 55MPH or higher. The only way to stop this is to slow down to a near stop. The first time this occurred was around 7000 miles on the truck. Ford replaced a steering dampener and sent me on my way. The issue occurred again at 55000 miles. The dealership said that they do warrant the part, but do not have the part in stock and may never get the part in again due to part shortage. This truck cannot be driven due to the violent shaking that almost caused an accident. Someone is going to get hurt or worse, killed due to this issue and it appears that Ford will not do anything about it. I have a $50,000 paperweight in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503939January 27, 2023
FUEL/PROPULSION SYSTEM
DEF heater/sender assembly was replaced under Ford 21M01 recall. However, the damaged caused by these defective items caused the need to repair additional component's that was not paid for by Ford. Ford will not reimburse additional cost, and can not furnish a statement from a Ford engineer that states the defective replaced parts did not cause the additional repairs. (expense).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503944January 27, 2023
VISIBILITY
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side windshield wiper failed to operate and then detached. The dealer was made aware of the failure but confirmed that parts were not yet available. Mac Haik Ford Lincoln (7201S I-35 Frontage Rd, Georgetown, TX 78626) was also made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,800. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503963January 27, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact stated that the rearview camera was displaying a blurred image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504026January 27, 2023
STEERING
The contact owns a 2019 Ford F-250. The contact stated that while driving at various speeds, after the vehicle drove over a bump or an imperfection in the roadway, the vehicle experienced the death wobble. The contact had taken the vehicle to dealer where it was diagnosed with a steering damper linkage failure. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under recall. The vehicle was repaired. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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