Ford F-250 Complaints

11,199 consumer complaints on file.

#11533244July 19, 2023
STEERING, SUSPENSION
At less than 10,000 miles, on a curve, my truck began shacking uncontrollably, putting me in to oncoming traffic and into a ditch. I was able to control it enough and an accident didn’t occur. I contacted my salesman and he said it was known as the death wobble. He told me to bring it in. I took it in and they explained that they can put a steering damper on it, but it wouldn’t fix the problem and they needed to replace several parts. I said it’s under warranty so do it. They explained it wouldn’t be covered and the only thing Ford would pay for would be the dampener. I told them to do it. At app. 32,000 miles it has happened again. I feel that Ford is not taking responsibility and that it could cost my life, as well as others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532908July 18, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact stated that the rear-view camera became inoperable. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533007July 18, 2023
ENGINE
The contact owns a 2015 Ford F-250. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who stated that the exhaust gas temperature sensor needed to be replaced. The contact was informed that the vehicle was experiencing the failure listed in Technical Service Bulletin: 15M02. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. On another occasion while driving 60 MPH, the diesel exhaust fluid low warning light illuminated. The contact was able to pull over and added more exhaust fluid, but the warning light illuminated again. The vehicle was taken to an independent mechanic and the contact was informed that the knock sensor needed to be replaced and the contact was referred to the local dealer. The vehicle was taken to the dealer and it was confirmed that the knock sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. The failure mileage was 69,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533102July 18, 2023
ELECTRICAL SYSTEM
Brand new truck. Initial problem 6-8/2022: The truck would shut off after 15 minutes and then would not start for 45 minutes, I repeated this 4 times. Then while I was driving and turning around in a parking lot it actually stopped, everything went dead, no lights, key didn't have any affect, nothing, and then it started after 10-15 minutes. Dealer replaced the fuse box and I haven't had a problem until the other day. Current problem 7/2023: I was driving about 35 MPH and it just died, no power, no lights, no radio, nothing except interior lights. Tried numerous times to start it but nothing, no sound at all, dead. After about 8 minutes it started. Called numerous dealers and could not get the vehicle looked at for at least 6 weeks and they were skeptical they would be able to find anything unless it did it while at the dealer. The truck has 18,000 miles on it now so it is a very rare problem yet one that could cause a dangerous situation if it dies at the wrong time. I'm extremely concerned the truck could die while driving on the interstate, which I do frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532642July 17, 2023
AIR BAGS
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532817July 17, 2023
VEHICLE SPEED CONTROL
The contact owns a 2021 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed, the vehicle accelerated independently. Additionally, the contact stated that her husband had to keep his foot on the brake to keep the vehicle from independently accelerating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown. The contact stated the vehicle was fine and to delete the complaint. The contact stated that the vehicle is fine, and this complaint is no longer needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532226July 14, 2023
POWER TRAIN
The contact owns a 2017 Ford F-250. The contact stated that while driving at approximately 45 MPH, there was a jolt and a knocking sound coming from the transmission. The vehicle had seized in second gear and failed to accelerate above 15 MPH. The transmission warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the lead frame module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 46,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532299July 14, 2023
STEERING
The contact owns a 2019 Ford F-250. The contact stated while driving 70 MPH, the steering wheel and the front end of the vehicle started vibrating. There was no warning light illuminated. The contact pulled over on the side of the road and examined the vehicle but found no fault with the vehicle. The vehicle was taken to the dealer and the steering assembly was replaced. The contact stated that the failure reoccurred. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and offered a buyback for the vehicle. A case was filed. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532098July 13, 2023
POWER TRAIN
The contact owns a 2017 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532116July 13, 2023
POWER TRAIN
About a year after I purchased the truck, the transmission started shifting extremely hard on occasion making a loud bang and the truck lunges on the shift. The truck shifts so hard on occasions that it sounds like it could explode. Transmission failure could cause numerous safety issues for myself, passengers and other drivers; flying parts sudden stop and/or loss of control while driving to mention a few. I have mentioned the shifting problem on at least two occasions when the truck has been at a Ford dealership for regular maintenance but I was told it not shift hard for them and that nothing is wrong with it. I am 71 years old and worked on vehicles all my life and the occasional extremely hard shifting is not normal and is an indicator to me that something is not right. No warning lights come on prior to, during or after the hard shift to my knowledge. I have read numerous complaints by other F250 owners, recalls to repair Gen 1 trannys and in a lot of instances the Gen1 transmission was replaced with Gen 2. I would prefer a “new” transmission. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532144July 13, 2023
SUSPENSION, STEERING, WHEELS
Ford 2013 F250 Death Wobble, it is real! It is scary! It is unpredictable and extremely dangerous. Something in the design of the front end needs to be fixed ASAP. My latest experience with this happened on 7/13/23. The worst death wobble that I have ever experienced happened today on the freeway at full speed (65mph). The first time today, my truck started to violently shake, prompting me to immediately slow down from 65mph to about 30-40mph during my morning commute to work/in traffic. Then, again a minute later, but this time it was seven worst! The death wobble started again at full speed and the front end started shaking uncontrollably and drifted my vehicle from the number 2 lane into the number 1 lane with other cars doing same speed. This violent shaking caught the attention of the other drivers and everyone slowed down, so I could make it into side of the road. 65mph to 30 in just seconds and crossing into another lane.This could have killed someone, including myself and my family. No, not inspected yet. No messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532149July 13, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger’s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 51,997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531854July 12, 2023
SUSPENSION, STEERING, WHEELS
The front end of the vehicle and wheels start to violently oscillate at speeds between 50-60 mph. Sometimes it occurs after hitting a small bump and often occurs over smooth roads. This has been described as the "death wobble". I have to slow down below 25 mph for the wobbling to stop. This has put me in numerous dangerous situations on the street amd highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531856July 12, 2023
SUSPENSION, STEERING
I have difficulty maintaining control of my 2016 Ford F-250 (purchased in 2019) after hitting any bumps going highway speeds, and is notably worse if this happens during any non-straight sections of highway. Commonly referred to as the "death wobble," it does truly feel like the front end of my truck no longer has traction with the road and I am unable to steer the truck safely until the "wobble" resolves, typically once I reduce my vehicle speed under 40mph. There have been instances when I have hit a bump on the highway while the highway is curving to the left or right and my truck will skitter into the next outside lane without my control and have luckily avoided crash/injury. When I am towing my camper (31' 5th wheel), the issue seems to be deflected back to the trailer so I hit a bump and the front end movement gets transferred to the back so I have my trailer whipping back and forth until I reduce my travel speed. I have brought this issue to the attention of more than one Ford dealership and have had my vehicle inspected. I have had the steering damper replaced twice without resolution. One dealership noted a tire arm with "some play" which I chose to have replaced without any significant change in this issue. This dealership did acknowledge there was some steering/control issues with the truck prior to the part being replaced. They also recommended I replace my tires to reduce this issue, which I did, and have not noticed a change either. I maintenance my vehicle as recommended and this issue has been ongoing since 2021. At no point has any warning lamps, messages, or other symptoms appeared for this issue. My traction control light doesn't even illuminate when I have lost control of my vehicle and moved into another lane involuntarily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531667July 11, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2017 Ford F-250. The contact stated the front driver's side door lock was inoperable, causing him to be locked inside the vehicle on several occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531498July 11, 2023
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Assisted steering has an error stating requires service. The steering wheel is sideways when driving straight. Ford is on back order for the steering wheel due to the issue and cannot get the part to fix it. The error occurred once from being parked. As soon as the truck was driven in a parking lot so it was under 25 mph when the steering wheel went sideways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531519July 11, 2023
AIR BAGS
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000(Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531553July 11, 2023
ENGINE
The contact owned a 2015 Ford F-250. The contact stated while starting the vehicle in his garage, the RPM raised to 500 before the vehicle turned off. The contact stated on the third attempt to turn on the vehicle the engine exploded and caught fire. The contact stated no warning light was illuminated. The contact stated he was blown out of the vehicle. The contact did not sustain any injuries nor sought medical attention. The contact stated the vehicle was engulfed in flames and also burned down his residence. The fire department extinguished the fire on the residence and the vehicle. A fire report was filed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to an auto shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11531371July 10, 2023
ELECTRICAL SYSTEM
My truck engine does not start after idling in the driveway. The gauges have power, but there is a no crank/no start situation. I used an OBD reader, and there is no communication with the computer. I researched recalls for similar vehicles, and there was a battery junction box recall on several VIN characters, but not mine, I believe this is a larger problem that affects more characters than what is currently listed. My truck is currently in the repair shop at ukiah Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531052July 8, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Head light housing retains moisture on the inside of the lens both headlights on truck. May be causing shortage of the wires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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