Ford F-250 Complaints

11,199 consumer complaints on file.

#11538883August 16, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-250. The contact stated that while driving up a slight incline and pulling a trailer a burning type odor was suddenly present inside the cabin and the check engine light had flashed on before the vehicle began to lose power and stalled. After lifting the hood smoke and flames were present coming from the engine compartment. The contact attempted to extinguish the flames using a fire extinguisher but was unsuccessful and the flames intensified and began to spread to the cabin of the vehicle. Eventually the vehicle was completely destroyed from the flames. A fire report was taken at the scene and the vehicle was towed away. A police report was not taken. The cause of the failure was not determined. The local dealer was notified of the incident. The contact also indicated that a motorist observed fuel leaking from under the vehicle prior to the incident. The failure mileage was 28,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11538643August 15, 2023
STEERING
The contact owns a 2017 Ford F-250. The contact stated that while reversing, the steering wheel became firm, and the power steering became inoperable. The steering assist malfunction message was displayed. The contact’s husband replaced the steering wheel with parts from a salvage yard however, the failure reoccurred. The contact was able to drive slowly to the nearest dealer where the vehicle was diagnosed, and the diagnostic test confirmed that the steering sensor had failed. The vehicle was repaired; however, the failure persisted. The vehicle was driven back to the dealer where it remained pending another diagnostic test. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538433August 14, 2023
STEERING
At a speed of approximately 70mph, the vehicle shook violently after hitting a minor bump. There was a complete loss of steering control and the shaking lasted until the vehicle was significantly slowed. Definitely a safety hazard to my family which occupied the vehicle and every other motorist on the interstate at that time. Ford is well aware of this dangerous issue, often referred to as the “death wobble”. This truck had previously shown signs of this issue, briefly feeling unstable when driving over minor bumps and one other issue of the violent shaking about one year ago. In November 2022, a steering linkage damper was ordered to correct the issue. This part was back ordered, and finally replaced in April 2023. Clearly this was not the fix, as only 4 months later the issue is still present and possibly worsening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538442August 14, 2023
UNKNOWN OR OTHER
While driving on the interstate in South Dakota I may have driven over a small bump in the road. I was in the passing lane. The truck immediately started shaking and I felt like I was going to lose control of the truck. Weather conditions were perfect, sunny and the road was completely dry. I immediately started braking thinking perhaps I had blown out a tire but the truck continued to shake violently while I tried to move back into the driving lane and on to the shoulder of the road. The truck did not quit shaking until I had stopped the vehicle on the shoulder. There was a lot of traffic on the interstate as the Sturgis motorcycle rally had just ended and I had a cyclist behind me as I pulled back into the drivers lane however he had enough space and time to allow me over. I checked my tires and all were fine so I slowly tried pulling back onto the interstate and the truck performed as it should. I drove at a much slower speed making sure it did not happen again. I did some research online and found what is called "the death wobble on Ford trucks" and feel this is exactly what I encountered. I feel this is a very unsafe condition that should be reported and felt necessary to issue this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538257August 13, 2023
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Problem 1: The F250 has the Pro Trailer Backup option will electronic torque overlay steering. The truck wanders when going straight and the steering feels disconnected driving through curves. Both conditions occur at 45+ MPH. Truck alignment was checked three times. Each time alignment was in spec. No engine light or fault codes with electronic torque overlay steering. Truck is going in again to David McDavid in Fort Worth, TX on Aug. 21st for a deeper inspection. Problem 2: Pre collision warning appears randomly with no vehicles in front or sides. This happens at highway speeds. That said, the pre collision warning has worked at least twice when traffic abruptly stopped and I had to brake equally aggressive. Truck currently has 6,600 miles. Symptoms have been there since driven off the dealer lot new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537959August 11, 2023
STEERING
HIT A POTHOLE FRONT END SHACKS HAVE TO STOP FAST VERY BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537845August 11, 2023
STEERING, SUSPENSION
took my truck for a safety recall concerning a potentially deadly defect in my 2017 F-250 Ford truck. I had purchased this vehicle from Brandon Ford new in 2017. The safety recall was to address "The Death Wobble" which causes the vehicle steering to shake violently causing the whole vehicle to lose control. I sent my truck to Brandon Ford 2 time prior stating the same problem. In 2021 they told me it was the tires, so I purchased 4 new ones. Still had the same problem occur. They told me this last time they fixed the problem. No true, my son and I whom is 11 had a day planned to goto the aquarium. On the highway the "Death Wobble" occurred again. This caused me to lose control of the vehicale stopping short of hitting the gaurd rail. My son was terrified and so was I. I drove right to Brandon Ford on a Saturday and.demanded they fix the not fixed recall "Death Wobble" item. After several days received a phone call stating I needed new tires and they where dry rotted and in horrible shape. I told them I just purchased through them 2 years prior. The proveded no answer and new I caught them in a lie. They then proceeded to look into the car problem more. I received a phone call 5 days later only to be told I was needed to pay for the complete rebuild of the steering and front end. The rods where bent from the voilent shaking due to the Death Wobble. They told me to fix the problem it was going to be over $4000. I was shocked and was told if I want the safety recall of the Death Wobble to be fixed thats what its going to cost. I felt held hostage, I filed a BBB complaint only for the dealership to take no responsibility. The problem Is not fixed since I have spent over $4000 for the repair. The steering still clicks every time I drive over bumps in the road. Took it to another repair shop and they laughed at the repairs and what I was charged. Only the tie rod was replaced by Brandon Ford, the cost of this part is only $300 dollars. The new repair shop told me it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537554August 9, 2023
UNKNOWN OR OTHER, SUSPENSION, STEERING
Severe shaking of front end at highway speeds (55-65mph) causing inability to control steering causing immediate reduction in speed to avoid accident and stopping. No warning lamps or messages prior to vehicle shaking. Road was dry and normal conditions. Did not hit any hazard, no potholes, or debris causing damage or explanation as to why truck began to shake. Safety of driver and passengers were at risk due to possible loss of control if continued driving. Problem continued returning to home where vehicle parked approximately 25 miles at 45 mph with no major shaking. This occurred August 6, 2023, at approximately 5:00pm. There was me and one passenger on way to doctor appointment in Tulsa, a 4-hour drive. Did not trust vehicle safety to continue trip. Drove it home and parked. Vehicle is going to be taken to Ford dealership, in Idabel, OK, where purchased and all maintenance has been done. Truck has 33,971.5 miles as sitting now. Not used extensively, highway miles. Will drive to dealership on August 16th, 2023. Leaving it there for them to diagnose and repair the problem. Available to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537390August 9, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford F-250. The contact stated that the back-over prevention camera displayed a blue image on the home screen with the message "Rear View Camera Unavailable - Please Contact Dealer" message displayed. The vehicle was taken to a dealer where the failure was acknowledged. The contact was informed that the failure was a known issue with the model vehicle. The manufacturer was not notified of the failure. The vehicle remained in the dealer's possession unrepaired. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537101August 8, 2023
UNKNOWN OR OTHER
Recall #22V644 is coming up on a 1 yr anniversary and Ford has yet to fix my truck. Weeks ago I saw on this website that the parts are now available. I called one dealer, Covington Ford, in Covington Georgia, and was told the parts had to be ordered. I gave all my info and have not heard back from them. I then called Athens Ford in Athens Georgia and was told the parts would have to be ordered. This is ridiculous! If parts are now available why don't these dealers have them to make repairs to affected vehicles. More importantly, why hasn't Ford reached out to owners of these vehicles to tell them parts are now available. I would like for NHTSA to force Ford to repair my vehicle. Thanks Mike
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537258August 8, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford F-250. The contact was exiting a highway ramp at approximately 60 MPH when the check engine and reduced engine power warning lights illuminated. The contact pulled over, stopped the vehicle, turned off, and restarted the vehicle to reset the warning lights. The contact stated that the warning lights again became illuminated, and the vehicle started to lose motive power. The contact was able to safely reach his destination and later the vehicle was taken to an independent mechanic where the vehicle was diagnosed, and it was determined that the fuel pressure sensor needed to be replaced. The vehicle was test-driven and several unknown warning lights were illuminated. The vehicle was driven back to the mechanic who drained a fuel line and discovered metal shavings in the line. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 284,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537137August 8, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the brake became inoperable. The contact stated there was brake fluid was gushing out from the driver's side front of the vehicle. The contact was able to stop the vehicle by safely getting to the shoulder of the roadway. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537011August 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford F-250. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the diesel particulate filter (DPF) had failed, and the failure was related to Ford Campaign Number: 20M06-2. The vehicle was then taken to the dealer, who informed the contact that the vehicle was not covered under the Campaign. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536759August 6, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I purchased this truck in January 2023. Drove just fine for 2 months and started having this issue. While driving my 2004 f250 sd 6.0l turbodiesel 4x4, (egr deleted, bulletproofed and studded engine, cold air intake, oil cooler, sct x4 tuner) a "fizzle" noise was heard more on passenger side; acting like fuel wasn't reaching engine; and truck stalled right after noise was heard. Wouldn't restart on a hot engine. Crank-no start. Drained both batteries attempting to restart. Restarted after cold engine but would stalled out and not be able to restart while hot engine. Replaced both fuel filters, fuel pump, some module in front bumper relating to fuel system. A friend that knows diesel engines has been trying to find out why its operating the way it is. I treated the gas tank to (2) SEAFOAM for trucks and had valvoline in Ferndale, WA do an oil change after purchasing it. Recalls say that they've been done, but could this issue be caused by the FICM recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536576August 4, 2023
VISIBILITY
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536048August 2, 2023
STEERING
I am now experiencing the second instance of the "death wobble". The first instance was at approximately 20,000 miles. Ford repaired this previously but now the problem has returned; at 50,000 miles. I reported the first instance to nhtsa. My vehicle's left front wheel began shaking violently, as if I had a blow out, upon driving over a rough pavement joint. I was driving 65 mph in lane two of a three lane highway. I luckily was able to slow down to about 15 mph, cross one lane of heavy traffic without being involved in a life threatening accident. Being rear ended was a real possibililty. We all know this happens frequently with these larger pickups, especially the ones with the camper package. I think it is time your organization addressed this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535145July 28, 2023
AIR BAGS, ELECTRICAL SYSTEM
My blind spot cross traffic system alert activates and deactivates on its on and warning of electrical issues post to my Ford App. Air Bag warning comes on send message to Ford App stating Air bag not functioning due to electrical issues. Alarm goes off multiple times throughout the day sending messages to Ford App stating Hood Open when hood is not open and some messages state electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534631July 26, 2023
AIR BAGS
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the message "Air Bag Disabled" was displayed. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533846July 22, 2023
SUSPENSION, STEERING
Loss of steering control, violent sustained steering oscillation at 60 mile per hour. Twice on the same day on the freeway entrance ramp from Phoenix Oregon to Medford Oregon. June 9th. Mileage on vehicle 26,432 Once on June 16th between on the south bound entrance ramp from Medford Oregon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533194July 19, 2023
POWER TRAIN
You are driving and when the transmission goes to change gears it has like a dead spot in it an hesitates sometimes a couple seconds sometimes a little longer but it could cause you yo get rear ended then it will kick in real rough and go . There are recalls on the ford trucks transmission but not for my year of truck but its the same transmission the 10 speed and its doing the exact say thing as the complaints in the recall. I took it up around two months after i bought it and they told me this is how these trucks shift that is not correct at all . My warranty has just ran out and ford does not want to stand behind it. They should be made to cover any truck with this transmission in it just not certain trucks .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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