Ford F-250 Complaints

11,199 consumer complaints on file.

#11527030June 14, 2023
AIR BAGS
The airbag located in the steering wheel has cracked the steering cover and is exposed. If this were to deploy prematurely or while driving it would pose serious safety risks. I have contacted Ford corporate in regard to this and their only suggestion was to take the vehicle to our dealer to have this replaced, at my own cost, which is missing the point of this needing to be reported and/or recalled as it appears to be a common problem with Ford trucks in online communities. It is a safety hazard and not a warrantied repair. As previously stated I have not taken to the dealership as I want it to be reported/recalled. There was no warning of this issue and it occured Saturday 6/10/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526762June 13, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526822June 13, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the the camera image was distorted. The vehicle was not repaired. The failure mileage was 90,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526834June 13, 2023
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2016 Ford-250. The contact stated that while driving at various speeds, the vehicle experienced severe shaking and vibration after driving over bumps on the roadway. The vehicle was taken to the local dealer who diagnosed that the front ball joints were faulty and needed to be replaced. The ball joints were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526586June 12, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that while reversing, the back-up camera failed to operate as needed, causing the vehicle to strike a pole. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that parts were not yet available to repair the vehicle under NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526662June 12, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the backup camera failed to perform as designed causing the vehicle to strike a pole. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 37,300. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526167June 9, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Ford F-250. The contact stated that while driving at an undisclosed speed, an unknown message was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed and determined that the exhaust filter assembly was clogged and needed to be replaced. The dealer replaced the exhaust filter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 93,538.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526278June 9, 2023
FUEL/PROPULSION SYSTEM
Evaporator purge valve Ford part number LC3Z-9B325-A. It has been changed by local Ford dealer once, inspected twice more in a 7 month period by the same dealer. Causing erratic idle and engine pause during accelerating. Engine warning light repeatedly appears, during dealer inspection, dealer reports passing test and turns engine warning light off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525956June 8, 2023
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-250. The contact stated that while driving at approximately 65 MPH, the vehicle started shaking abnormally as if there was a blowout of one of the rear tires. The contact released the accelerator pedal and noticed there was no blowout. The contact then depressed the accelerator pedal and the shaking returned. The Engine Power Reduced message was displayed before the vehicle inadvertently shut off. The vehicle was coasted to the side of the road and started leaking fuel. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525794June 7, 2023
SUSPENSION, STEERING
On June 5. 2023, My family was on the way to Dallas. In Huntsville, TX, we were driving approximately 68MPH when we hit an small divet in the roadway. The truck then began to shake violently and would not cease until we pulled off the highway to a complete stop. After checking the truck over, no apparent damage had caused the occurence. I had heard previously about a "Death Wobble" and after some online research, determined this is what had occured. We immediately called our local Ford (Gullo Ford in Conroe, TX) dealership to find that there were no "active recalls" but that if it was determined that a part was causing this, they might repair it after a $140 diagnostic fee. we scheduled an appointment and continued on our trip hoping the occurence would not happen again. In the matter of less than an hour, it occured 4 more times and I deteremined that for my safety and my families safety that we would find a local dealership and try to fins another vehicle to complete our trip. I personally did not feel safe driving the vehicle anymore until the problem was fixed. Luckily, the Ford Dealer in Corsicanna ( Brinson Ford) had heard of the issue and was able to put a band-aid fix (free of charge) on the issue but advised it could happen again. I have video of somoe of the occurences that my wife videoed from the back seat. I'm amazed that Ford doesn't have to officially ackowledge this as a safety recall and will be following up with them as they put me, my wife, and my 10 month old baby in danger multiple times. I now am nervous to even drive my vehicle until I have a 3rd party check over the "repair" and determine it is safe to drive. From what i have heard, the part they replaced is just a temporary fix and doesn't truly address the issue at hand. Some mechanics advise re-doing multile suspension and steering components costing upwards of 5k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525797June 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The check engine light continues to stay on no matter what Ford tries to do. We can not get the truck smogged for registration due to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525803June 7, 2023
STEERING
The contact owns a 2018 Ford F-250. The contact stated that while driving at highway speeds above 50 MPH, the vehicle experienced violent shaking and vibration after driving over a bump in the roadway and while driving onto uneven pavement. The vehicle was taken to the local dealer who replaced the steering dampener under an Extended Service Campaign. The contact stated that the replacement part used to repair the vehicle was the same part that was originally installed during the manufacturing of the vehicle. The contact was concerned that the part would eventually fail again. The manufacturer was not yet contacted regarding the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525599June 6, 2023
STEERING, SUSPENSION
Upon hitting small road bump while accelerating to highway speed, steering wheel started violently shaking (death wobble), had to decelerate quickly to regain control. Upon later inspection found steering damper bad and some resulting ball joint play in several areas due to bad steering damper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525679June 6, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Engine light keep coming on and I was losing power. I had to spend $10,000.00 getting it fuel filter system had metal savings. I need to be reimbursed for this problem, when I took it in the shop to get it fixed. They stated 2017’s had this problem come on Ford I love my truck and very sad that I had to spend this amount of money. Please contact me with your help [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525521June 5, 2023
SUSPENSION
I was driving on the highway at about 70 mph when the truck suddenly lost control. I almost crash into the nearest wall. Fortunately I didn’t, and I managed to break however as I was braking the truck kept shaking. All the tires were inspected and they aren’t the issue. Something to do with the suspension caused the lost of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525362June 5, 2023
SUSPENSION, WHEELS, STEERING
On 6/4/23 I was on SR 2 in Erie county ,Ohio. The speed limit was 70 mph and my cruise control was set at 70 mph & traffic was fairly heavy. I passed over an expansion joint and my steering wheel started shaking violently back and forth and the vehicle was nearly uncontrollable. The other vehicles near me fortunately saw I was having trouble and luckily they were able to steer clear of me. The only way I got it to quit was to veer to the shoulder, break hard and bring it to a complete stop. After gaining my composure I cautiously pulled back on highway with my warning lights on and did 40 mph to the next exit. Slowly made my way back home not knowing if it was going to reoccur. It was amazing that I or anyone near me wasn’t injured or killed! If my wife would have been driving there is no way she would have been able to control it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525018June 2, 2023
UNKNOWN OR OTHER
DEATH WOBBLE : First time it happened. We were pulling a trailer; we had to come to a complete stop. We called the dealer that we bought the F-250 with a gas engine from; they did work on it that ended up costing us additional money. When the dealer fixed it supposedly it was under warranty. Now it is doing it again; so the warranty didn't fix it.This truck has around 15,000 miles on it now. Our son-in law was driving it about a month ago ; he hit a bump and it did it again. He had to slow way down or stop for it to quit the wobble. He had our grandkids with him. Ford needs to address this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525024June 2, 2023
SUSPENSION, STEERING
Inconsistent Death wobble when traveling at speeds 50+mph. The vehicle will begin to shake violently. I will have to come to stop to resolve issue. A licensed mechanic has diagnosed this issue and replaced most of the front end suspension parts. The inconsistent death wobble continues and the vehicle shakes violently and is difficult to maintain control. This is a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524860June 1, 2023
BACK OVER PREVENTION
The contact owns a 2017 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524823June 1, 2023
VISIBILITY/WIPER
I was driving down I-64 and the sunroof suddenly exploded with a bang that sounded like a shotgun going off. Subsequently, my family and I were showered with glass pellets. Nothing hit this roof. The roof simply exploded. It caused me to swerve and almost hit the car next to me and cars behind me were swerving to avoid glass pellets that were blowing off the top of the truck. My wife and I both experienced superficial cuts to our fingers and my wife cut her toe cleaning up the glass. This is a safety issue in every way. Ford refused to stand behind the repair and I was forced to pay for the repair.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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