Ford F-250 Complaints

267 consumer complaints on file.

#11435995October 8, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2021 Ford F-250. The contact received a recall notice for NHTSA Campaign Number 21V090000 (Visibility). The contact had taken the vehicle to the dealer twice and he was informed each time that the remedy might cause the windshield to break during the repair. The contact was also informed that he would be responsible for the cost of a new windshield if the windshield was cracked during the repair. The contact declined the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433349September 17, 2021
SUSPENSION:FRONT
The truck has has a vibration from the rear of the vehicle coming from either the drive shaft or within the rear end assembly. The vibration begins at 67 mph and goes away at 70 mph, comes back at 72 mph and goes away at 75 mph and then comes back at 77 mph. I have not driven the truck beyond the third vibration speed. My concern is that something mechanical has a problem and there is no way to determine when and to what degree it will fail. Extensive testing has been done by the Ford Dealership with the assistance of Ford technical and they as yet cannot determine the cause. Furthermore, Ford and the Dealer do not wish to try any further to find the cause. The Dealers solution was to tell Ford to buy the truck back. Fords solution was to offer and extended warranty. I travel across wide expanses of desert in Arizona and California. If the truck fails while crossing the desert, I would be in a serious health jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419221June 1, 2021
STRUCTURE:BODY
The truck tailgate opened by itself 4 times since receiving the vehicle (5 month period). It happened both while stopped and while driving. This put drivers behind me at risk for cargo spilling out, though luckily that did not happen. The last incident scratched and dented the lift gate as it fell upon an attached bicycle rack in its raised storage position. I have not yet reported it to the dealer and plan to do so when I return from a trip. No messages on the dash were noticed. The problem appeared during the first month of use, but I assumed it must have not been fully closed. Since then I have been much more careful of closing and checking the liftgate, and I still find it open or hear a thud as it fully opens while parked or driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415644May 8, 2021
UNKNOWN OR OTHER
PURCHASED A NEW TRUCK AND IT HAD A OPEN RECALL. I FOUND OUT WHEN I INSTALLED FIRST PASS. IT POPPED UP IN MESSAGE. WE ALSO HAD DAMAGE ON TRUCK AND THEY REFUSED TO PAY FOR IT. WE HAD TO TURN IN INSURANCE. THEY SOLD 3 OTHER TRUCKS SAME TIME WITH OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414641April 30, 2021
VISIBILITY
TL* THE CONTACT OWNS A 2021 FORD F-250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V090000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BRADLEY FORD OF LAKE HAVASU CITY (1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, AZ 86403, (928) 855-1191) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395326February 8, 2021
STRUCTURE:BODY
AUTOMATIC TAIL GATE OPENING WHILE DRIVING ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387258January 8, 2021
SERVICE BRAKES
I PURCHASED THIS TRUCK AND AS I LEFT THE DEALERSHIP, THE PIN HOLDING THE BRAKE PEDAL TO THE LINKAGE FELL OUT BECAUSE A CIRCLIP WAS NOT INSTALLED TO HOLD IT IN. I WAS COASTING INTO A BUSY HIGHWAY SO I WAS ABLE TO THINK QUICKLY AND USE THE EMERGENCY BRAKE, HAD I NOT DONE THAT I COULD HAVE BEEN KILLED BY HIGHWAY TRAFFIC. AT THAT TIME A SERVICE TECH WAS CALLED OUTAND TOOK THE TRUCK INTO SERVICE. I RESCINDED MY PURCHASE AGREEMENT DUE TO THIS AS I DID NOT FEEL SAFE DRIVING THIS VEHICLE. IT MAKES ME WONDER IF MORE ARE OUT THERE LIKE THAT. VIN NUMBER IS [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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