Ford F-250 Complaints

11,199 consumer complaints on file.

#11705175December 15, 2025
UNKNOWN OR OTHER
My backup camera went black. There is a recall on this product 25V572 or Ford 25S89. My vin number is not on the list. How do i get my vin number on this list since the problem is identical to the recall prolem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705110December 15, 2025
FUEL/PROPULSION SYSTEM
NHTSA recall 24v455 - possible fuel pump failure can result in engine stall which increases the risk of crash. This recall has been open since July 2025 with no action or reasonable fix or repair from Ford putting myself and family in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703630December 8, 2025
STRUCTURE:BODY
door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703632December 8, 2025
VEHICLE SPEED CONTROL
when passing another vehicle in a passing zone, with gas pedal fully depressed, there is a 2 or 3 second lag time after releasing the gas pedal before the truck actually stops accelerating. this has happened since I bought the truck brand new from the dealership. first few times it happened it scared the hell out of me. I had to apply the brakes hard in order for it to slow down. I brought it back to the dealer to have it looked at (while having the windsheild wiper recall repaired). the ford mechanic stated that that was just the way it is. he also said others have had this problem as well but there was no factory directive to fix it. The problem still occurs to this day but since i am used to it and expect it It is not as terrifying. but still, this is a obvious safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703723December 8, 2025
ELECTRICAL SYSTEM
FORD HAS A RECALL FOR 2015 AND UP 25S89 REAR-VIEW CAMERA INSPECTION, MY CAMERA HAS EXACT SAME ISSUE IN FACT THESE PARTS INVOLVED IN RECALL ARE THE SAME!!! HOW IS IT THAT FORD STARTS RECALL WITH 2015?? AND DOESNT GO BACK TO 2013??? MAKES NO SINCE WHATSOEVER!! I'VE WORKED FOR FORD FOR 35 YEARS AS A TECH AND IM A 26 YEAR SENIOR MASTER TECHNICIAN!!!! CAN'T EXPLAIN STUPID!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703811December 8, 2025
STEERING
I bought this truck used from a dealership in 2022-23 haven't really had any problems till about 2 months ago. Front end started a wobble. A friend of mine just sent me information NHTSA put out about the Death Wobble. I believe it expired in 2024. I never received any kind of recall on this. I was wondering if it would still be something I could get looked into. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703727December 8, 2025
POWER TRAIN, ENGINE
Subject: Safety Recall 24V-957 – Loss of Power Risk – Dealer Mishandling I am filing a complaint regarding Ford recall 24V-957 (Ford reference 24S78) for my vehicle. The recall states the defect can cause: “Loss of driving power, increasing the risk of a crash” “Engine stall” “Loss of motive power while driving” My vehicle has shown symptoms consistent with these safety risks. When I brought the vehicle to the dealership: 1. They claimed fuel contamination but provided a fuel sample with a Dec 3 timestamp, even though they originally claimed the issue was discovered on Nov 26, raising chain-of-custody concerns. 2. They have refused to properly address the recall or escalate the matter. 3. They threatened to report my rental car as stolen, even though I have not refused to return it and the vehicle is still under an unresolved recall safety issue. 4. Ford Customer Care refuses to intervene and instructs me to deal only with the dealership, despite this being a manufacturer safety recall. This situation has left me without clear direction, without safe transportation, and with concerns about dealership misconduct and improper handling of a safety-critical recall. I am requesting NHTSA review this recall handling and ensure Ford properly manages recall repairs, towing, rental support, and dealer oversight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703198December 5, 2025
FUEL SYSTEM, DIESEL, BACK OVER PREVENTION
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that soon after starting the vehicle, the vehicle shut off without warning. The contact made several attempts to restart the vehicle, but the vehicle failed to start. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The diagnostic test determined that the high-pressure fuel pump had failed and destroyed the entire fuel system. In addition, the contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention); however, the part for the recall repair was unavailable. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The contact inquired about the recalls on the vehicle but the manufacturer offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702523December 2, 2025
POWER TRAIN
Vehicle was parked on a hill. At the time the vehicle was pulling a light weight trailer (empty). The vehicle was in park when the engine was shutoff. Owner went inside the house, came back out 5 minutes later to find the vehicle had rolled unattended backwards causing the trailer to jack knife. The result was damage to the truck and trailer. This was very lucky considering another vehicle could have come over the hill and hit the truck and trailer and people could have been injured. This is the third instance of this truck rolling unattended. I have contacted Ford, written complaints. A recall was released that fixes a known transmission issue with near VIN numbers but it does not effect this vehicle. Please help.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11702058November 30, 2025
POWER TRAIN
My 2021 Ford F-250 equipped with the 10R140 10-speed transmission suffered a sudden internal failure around ~100,000 miles. The failure symptoms and internal damage match the defect Ford acknowledged in Safety Recall 22V-256, which applies to the 2020 F-250/F-350 trucks using the same 10R140 transmission. Despite identical symptoms and the same transmission design, my VIN [XXX] ) was excluded from the recall. NHTSA’s VIN decoder also returned an “ambiguous model year” notice, suggesting this vehicle may have been built during the transition period where Ford continued using the same defective 10R140 components. Symptoms experienced prior to failure included harsh shifting, delayed engagement, gear slipping, and eventual loss of drive. A transmission shop stated they “won’t touch these transmissions” due to known issues. The failure created a serious safety risk due to sudden loss of power while driving. This appears to be a recall scope error. Early 2021 units like mine are experiencing the same 10R140 internal failures as the recalled 2020 population. I request NHTSA investigate whether Ford under-reported the affected VIN range and whether the recall should be expanded to include early-2021 F-250 trucks. 10R140 transmission failure on a 2021 Ford F-250. Identical to the failure described in 2020 Recall 22V-256. Early 2021 VIN, suspected recall scope error. approximately sometime in January 2025 not exact date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701426November 25, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer. Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701438November 25, 2025
FUEL SYSTEM, DIESEL, STEERING
The contact owns a 2020 Ford F-250 SD. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V626000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701374November 24, 2025
ELECTRICAL SYSTEM
The rearview camera intermittently blacks out when shifting into reverse and sometimes while driving forward. This occurs randomly and creates a serious safety hazard when backing up a large vehicle, as visibility is compromised. I have also experienced repeated warning messages stating, “Parking brake not fully functioning” and “Hill Start Assist not available, see dealer” These warnings appear in a barrage without cause and then disappear once vehicle is restarted, suggesting an electrical or software fault. I have multiple videos and pictures dated and timed as proof. I have taken the truck to the Ford dealer 3–4 times. Each time, the dealer states “no issue found” and has not provided a fix. The problem continues to occur despite these repair attempts. I have videos and pictures of these incidents. The upload system does not let me upload videos! The blackout of the rearview camera and false brake system warnings substantially impair the safe operation of the vehicle. Other Ford trucks have already been recalled for similar rearview camera defects, but my VIN is not included. Brenneman/Murphy Ford said a fix was coming in Q3, but here I am still waiting. I believe this defect should be investigated and addressed under recall or warranty coverage immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700719November 21, 2025
UNKNOWN OR OTHER
What Happened: My 2024 Ford F-250 developed a coolant leak. The coolant lines run along the frame, and when I brought it to the dealership, they said the bent lines and leak were caused by “road debris” and refused warranty coverage. They claimed mud on the undercarriage meant I was off-roading. I only drive on normal gravel roads, and the truck had been parked for around three weeks before the leak appeared after a short drive around town. I did not hit anything. The placement of the coolant lines may make them vulnerable to minor debris in normal driving conditions. Dealer Experience: I also experienced dismissive treatment by the service advisor. When I arrived and said my pickup was leaking antifreeze, the advisor said, “Are you sure it’s not water?” The tone felt dismissive and made me feel like I wasn’t being taken seriously. Safety Concern: A coolant line damaged under normal driving conditions could lead to overheating and engine failure without warning. If these lines are routed in a location easily struck by road debris, this could be a design vulnerability. Outcome: I left the dealer due to lack of confidence in their diagnosis and had the repair done elsewhere. The other shop documented the bent line and leak. I want this recorded in case other owners report similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700558November 20, 2025
FUEL/PROPULSION SYSTEM
I am filing a complaint regarding a safety defect on my 2020 Ford F-250 (VIN: [XXX] ), which is included in NHTSA Recall 24V-957 (Ford Recall 24S78). I received Ford’s recall notice prior to the failure of the high-pressure fuel pump. When I contacted Ford at that time, I was informed that the recall remedy was not yet available. In March 2025, the high-pressure fuel pump failed suddenly while I was transporting livestock in a towed trailer with my three children in the truck. The vehicle experienced an abrupt loss of power in traffic and became unable to move. We had to remain stopped until a tow truck arrived, creating a significant safety hazard for my family and other drivers. The Ford dealer documented the failure as “high pressure pump froze up and cracked high pressure pump,” which caused metal contamination throughout the fuel system and required complete replacement of the pump, injectors, rails, lines, and a fuel tank flush. The total repair cost was $16,574.44, which I paid out of pocket. Ford has stated they cannot process reimbursement until the recall remedy becomes available, despite federal regulations allowing reimbursement for repairs completed after notification of a safety defect. I am requesting NHTSA’s assistance in ensuring Ford complies with the recall reimbursement requirements and continues to monitor this defect due to the sudden and dangerous nature of these failures. Thank you for your attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700561November 20, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700061November 18, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699987November 17, 2025
WHEELS
My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my wheels lug nuts only to find out that the lug wrench provided with the vehicle when purchased new will not fit 90 percent of the lug nuts. Dealership has rotated tires at routeen intervals since purchased new in spring 2023. Service manager stated that his mechanics routeenly use the next larger socket to loosen and reapply nuts. They are a carbon steel with chrome cap. Evertime you use the wrong size socket you further distort the chrome cap. The caps are loose and swollen so I can not change out a flat without calling and waiting for roadside assistance. My vehicle is still well within the 36 month 36 thousand mile bumper to bumper warranty. Local service manager states that Ford will not warranty faulty lug nuts. It's a safety issue when the nuts are improperly torqued or over torqued because they are using the wrong size impact socket on an impact wrench. It's a safety issue if I get a flat in an area with no cell service, or stuck on the side of the highway and get rearended. Ford and it's dealerships are aware of the failure of these two piece lugnuts and recommend that I go buy single piece lug nuts from an after market manufacturer like Dorman. This is the second time I have been gooned by Ford on lug nuts, Walmart will refuse service if the required size socket cannot be applied to the lug nuts. Back in 2014 I needed two new tires on my 2010 F150 , local auto zone and they only had 8 nuts in stock but enough to do one flat tire, we were on vacation in Kentucky. Drove home with spare on, we live in Belvidere Illinois. These two piece lug nuts should be outlawed, and using the wrong size sockets should be some kind of code violation, and the correct final torque should be checked with an actual torque wrench, not a best guess setting with your battery impact wrench. My walmarts in Belvidere and Rockford Illinois follow these rules for good reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699631November 16, 2025
VISIBILITY/WIPER
Rear view camera system is intermittent and the dealer has been unable to resolve the issue. This is a large vehicle and it is very dangerous to back up without this camera working.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11699570November 15, 2025
ENGINE
Terrible exhaust fumes in the truck cab when using the heat or ac probably due to the extremely common exhaust manifold issues with these trucks. It could kill me and my child
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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