Ford F-150 Complaints

39,812 consumer complaints on file.

#11586763May 3, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Dash display went dark. I can’t not see speedometer or other information
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586777May 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal knocking sound emanating from the engine compartment that dissipated as the engine warmed up. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586799May 3, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the oil pressure warning light illuminated. The contact added 1 quart of engine oil. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. The contact stated that the failure recurred every 1,000 miles. The vehicle was taken to a different independent mechanic where it was diagnosed with excessive oil consumption. The contact discovered Technical Service Bulletin: 19-2365, however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586803May 3, 2024
POWER TRAIN
Wrench light came on. Skipped shifts and over revs. Truck has been at Ford service for a month. Parts ordered. Tore into and ordered more parts. Truck has 69,000 miles so it is 9,000 miles outside of powertrain warranty. Estimated repair cost is $4,800. FORD customer service offered nothing beside we're sorry. Truck has not shifted right since day one. Ford did a transmission reprogram flash at about 10,000 which helped a little. Cross lane traffic turns had to be planned and timed in case the transmission decided to think about shifting gears while coasting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586810May 3, 2024
POWER TRAIN, ENGINE
The contact owns a 2012 Ford F-150. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended, prompting the contact to attempt to jump-start the vehicle, but the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the power train control module. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed an additional failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586853May 3, 2024
BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
Rear back up camera does not work and says contact dealer. Goes from blue screen to camera is unavailable please contact dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586891May 3, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my truck along the highway on April 29, 2024, it spontaneously burst into flames. I pulled it over, and it was completely engulfed in flames and melted into a puddle of molten aluminum. In the last 18 month, this truck has spent over 45 days at the dealership with 10 separate repairs including transmission replacement, cylinder heads, oil leaks, all under 75,000 miles. The smoke and smell began under the back seat passenger floorboards, and within 45 seconds, was burning. I have pictures, video, witnesses, and police reports for corroboration. There was no accident, no impact, no nothing. It simply lit itself on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11586822May 3, 2024
SERVICE BRAKES
When starting from a stop, with my 2022 Ford F150 FX4 in drive, sometimes the parking brake will automatically turn on without me activating it while driving. This causes my truck to skid to a halt and I have to manually disengage the parking brake to resume driving. I am concerned about the increased risk for harm to myself or others from a collision due to the unintended stopping. I don't know if the brake lights turn on or not when this happens either, but the vehicle remains in drive and the red park brake active light comes on (lower right corner of the instrument cluster). The local Ford dealership has had the truck in twice for this condition, but they have said they cannot reproduce the problem. I have recorded a video of it happening and sent it to Ford. The recall on my truck having to do with the parking brake that was issued September 2023 has been repaired by the local Ford dealership as of October 2023, but this is still occuring. No advanced warning is given when this occures. It is sudden, and seemingly random, but so far has only occurred when starting from a stop. Other potentially useful information: This has occurred with my vehicle 6 times in the last two weeks with today being the most recent. I have auto hold turned ON. I set the parking brake when I am parked in my driveway. I turn right from my driveway in the mornings. Most of the occurrences of this have been on a slope, but one occurrence has occurred on level ground. Ford has not found an answer for my vehicle yet. They did re-inspect the recall work and said nothing was wrong with that part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586471May 2, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle dashboard(cluster) and Sync screen continuously goes out while vehicle is in motion. Preventing safe driving, seeing side and back of vehicle, other cars, etc Electric truck systems stop functioning properly, mileage range drops dramatically in extreme temperatures. Frunk opens randomly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586599May 2, 2024
VEHICLE SPEED CONTROL
TRANSMISSION.SLIPPING .WILL NOT DRIVE ANYMORE CONCERNED AND DANGEROUS .IT HAPPENS WHEN NOT EXSPECTING DROP GEAR AND JUMP BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586628May 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated while driving approximately 25 MPH, the vehicle lost motive power. The contact was able to make a right turn and pulled to the side of the road. The contact allowed the vehicle to cool down for 30 minutes, and then the vehicle was restarted. The vehicle was towed to the residence, where the contact replaced the thermostat and the coolant himself. The contact stated that the vehicle operated as needed after the repair. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586644May 2, 2024
VISIBILITY/WIPER
There is a recall for my vehicle that I cannot get fixed unless I go 150+ miles away to get it serviced at another dealership. The dealership near me, which is where I purchased new from, says it needs to go to a dealership that has a body shop which theirs does not have. I don't think it should be on me to drive half the state to get remedied and why they can't use a local body shop to perform the repair. And they won't even give me the names of dealerships that I could use. Manufacturer Recall Number 21C06 NHTSA Recall Number 21V090
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586582May 2, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated while operating the vehicle, the transmission made a loud clunking sound, and the vehicle was jolting while down-shifting from fourth gear through first. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The contact was concerned that the failure was related to a "Max Towing" feature added to the vehicle. No other information was available. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586547May 2, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When moving from Park to Drive, vehicle surges forward at full throttle. I have had the truck for 18 months and it has happened 4 times over the past 18 months and has been witnessed by a passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586283May 1, 2024
POWER TRAIN, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, ENGINE
The contact owns a 2011 Ford F-150. The contact stated while driving 50 MPH, the speedometer became inoperable, the vehicle hesitated to respond while depressing the accelerator pedal, and the vehicle shifted sluggishly into gear. The check engine warning light was illuminated. Additionally, the contact stated while driving 40 MPH, the vehicle shifted into first gear unintendedly. The contact stated that the failure had been recurring increasingly, causing the vehicle to accelerate or decelerate unintendedly. The dealer and several independent mechanics were contacted and informed the contact that the failure could be related to the transmission leadframe and the valve body; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered under NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 143,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586308May 1, 2024
ENGINE
I have 79k miles on my truck. Its almost 8 years old. I was told by ford and by a ford dealership that my exhaust manifold was covered. Now they are saying its not. It is leaking exhaust into the cabin because its leaking exhaust fromt the engine. They want $5,000 to fix it. When I went online, I find out this is very very common. Shouldn't this be a recall for safety? Also, their own warranty covers emmissions up to 8 yrs or 80k miles. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586359May 1, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that the vehicle unintendedly downshifted on four occasions while driving at various speeds. Additionally, the vehicle began shaking violently, and the wheels locked up and the vehicle skidded. The power train warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586403May 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was started, there was a rattling sound coming from the vehicle. The contact stated that the rattling sound was consistently recurring. The vehicle was taken to the dealer where it was diagnosed with a camshaft failure. The vehicle was not repaired. The contact discovered the Customer Satisfaction Program: 21N03, however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586438May 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 30 MPH, the instrument panel and all the electrical functions became inoperable. No warning lights were illuminated. The vehicle was not diagnosed or repair. The local dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586435May 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The Ford copilot 360 is not working on my f150 Raptor The speed limit sign recognition has stopped working correctly some of the time. Vehicle is currently at the Ford dealership in Palmyra Pennsylvania. For he last 45 days as the dealership has been unable to fix the problem. My Vehicle is still under the original 3 year 36k warranty. Purchased [XXX] currently has 18k miles. Vehicle is not as safe as is compared to how it operated prior to an update performed at the dealership.. Not happy or as safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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