Ford F-150 Complaints

39,812 consumer complaints on file.

#11614167September 12, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
We have been having repeated problems with the dash freezing in place for several days needing a battery to be disconnected to reset the issue. When the issue is going on, the dash is completely frozen in place. There is no way to know how much fuel is left, how fast you are going or anything else from the cluster due to it not changing at all. When the issues were brought to the dealers attention, they were shown a video of the problem occurring. But were unable to replicate the issue and thus did nothing but notate they didn't see it happen. The vehicle is owned by the Law Enforcement agency and it is not feasible to have the officer come into the dealership when the issue is acting up. The primary safety issues we see is the possibility of the vehicle running out of gas on the highway and causing a accident. Speeding concerns since the officers have no way of knowing their speed. Maintenance concerns since even the odometer is frozen so there is no way to track when its ready for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614150September 12, 2024
EXTERIOR LIGHTING
This complaint is concerning the recall 22C22 for the 2022 Ford F150 park lamps flickering, I took my vehicle in for service to get this recall performed because the recall was open, when I picked up my vehicle I was told that the recall had just been put on hold by Ford, this was around August 15, 2024. I was also told that I would be contacted by them, the dealership/service advisor when the recall was open again, this has not happened, its been several weeks and I have not heard anything back, I have called Ford and also done a live chat with them over my Ford Pass app and still have no answers. The park lamps continue to flicker to the point that one of the headlights is beginning to fail, the LED DRL are very dim or just don't light up at all anymore, these are the same lights that flicker so much and so often that they look like strobe lights, Ford is saying that this is unrelated which I firmly believe it's not accurate, the excessive flickering very likely caused the lights to fail. Now they want me to take it in to them and get it diagnosed and to replace the headlight assembly which cost well over $1200 dollars just for the part. They have failed to address the actual cause of the problem to begin with. LED park lamps should not fail on a 2 year old vehicle, in most cases LED light should last years and possibly even the life of the vehicle. I am a Master Technician for a major automotive brand and also ASE certified with over 30 years of experience and I firmly believe that the flickering will continue to damage the headlights on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613918September 11, 2024
ENGINE
Mileage at time was 39,000 miles, On 8/29/2024. I was driving to when my check engine light came on. FORD dealer checked the check engine light and said I have a P0022 code which is the Right bank cam solenoid is sticking. This condition, after looking into it, has been a problem with vehicles built in 2019, 2020 and 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613941September 11, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Ford F-150. The contact stated that the passenger’s side door failed to lock as intended. The contact stated that the door occasionally opened without driver input. The driver's side front door failed to lock. There were no warning lights illuminated. The contact stated that the failure was related to TSB: 15-0052. The vehicle was taken to the local dealer, where it was diagnosed and determined that the latches and locks needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613945September 11, 2024
ENGINE
The exhaust manifold on the 2015 Ford F-150 EcoBoost engine is designed with only eight securing bolts. Owners have reported that this number of bolts is insufficient to adequately secure the manifold, leading to heat-induced warping and subsequent exhaust leaks. The leaks cause an audible whistling noise when the engine is under acceleration, which not only affects vehicle performance but may also lead to more severe engine issues if left unaddressed. Many owners of the 2015 Ford F-150 EcoBoost engine have experienced similar issues, indicating a widespread design flaw. While the immediate issue is the noise and potential performance degradation, prolonged exhaust leaks can lead to more serious problems, including increased emissions and possible engine damage. The warping of the manifold could also lead to more severe mechanical failures if not properly addressed. Detailed Description: The exhaust manifold on the 2015 Ford F-150 EcoBoost engine is designed with only eight securing bolts. Owners have reported that this number of bolts is insufficient to adequately secure the manifold, leading to heat-induced warping and subsequent exhaust leaks. The leaks cause an audible whistling noise when the engine is under acceleration, which not only affects vehicle performance but may also lead to more severe engine issues if left unaddressed. Affected Population: Many owners of the 2015 Ford F-150 EcoBoost engine have experienced similar issues, indicating a widespread design flaw. The problem typically arises in vehicles with relatively low mileage, highlighting a critical manufacturing oversight. The design of the exhaust manifold should be revised to include additional securing bolts to prevent future occurrences of warping and leaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613952September 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated that while attempting to accelerate, the vehicle jerked abnormally before accelerating. The failure had become more persistent eventually causing the vehicle to stall. The vehicle was towed to the dealer where it was diagnosed that the cam phasers had failed, there was an engine misfire, and the timing chain and tensioners had failed. The vehicle had been repaired. The contact stated that approximately 14,000 miles after having the vehicle repaired, the failure reoccurred. The vehicle was returned to the dealer where it was confirmed that the engine had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under warranty. The vehicle was not repaired. The contact became aware of Customer Satisfaction Program: 2N103 (Engine and Engine Cooling). The dealer confirmed that the vehicle was not covered under the CSP. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the CSP. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613956September 11, 2024
POWER TRAIN
The contact owns a 2010 Ford F-150. The contact stated while driving 40 MPH, the transmission unexpectedly downshifted into first gear. The transmission failed to shift out of first gear immediately as needed. The vehicle then lost motive power. The transmission warning light was illuminated, and the traction control message was displayed. The vehicle was restarted, but the failure persisted. The vehicle was taken to an independent mechanic; however, the vehicle had not yet been diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613960September 11, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module needed to be updated. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 84,880.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613963September 11, 2024
POWER TRAIN
The contact owned a 2014 Ford F-150. The contact stated while the vehicle was parked, the vehicle rolled backward and crashed into the neighbor’s home. The vehicle damaged the neighbor's home and damaged the connecting gas. A Police report was filed. There were no injuries sustained, and no medical attention was needed. The vehicle was deemed a total loss. In addition, the contact stated that the vehicle was serviced two weeks prior to the failure, by the dealer. The contact stated that an unknown recall repair for the transmission control module update was completed at the time. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613997September 11, 2024
STEERING
The contact owns a 2017 Ford F-150. The contact stated that while his wife was driving 50-55 MPH, the vehicle lost power steering functionality. The Hill Assist warning light and the power steering assist warning lights were illuminated. The contact's wife was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with rack and pinion failure; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613999September 11, 2024
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. An unknown warning light was illuminated. The vehicle was taken to the dealer, where an unknown sensor was replaced. The failure recurred several months later while driving, and the "Service Advancetrac" message was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 86,406.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614006September 11, 2024
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
The contact owned a 2020 Ford F-150. The contact stated that his employees had driven the vehicle to a work site. While at the work site, the vehicle caught fire while the engine was off. An employee stated that flames appeared to have come from the vehicle's dashboard. An attempt was made to extinguish the fire with a fire extinguisher; however, the flames quickly engulfed the vehicle. The fire department was called and extinguished the fire. The vehicle was destroyed as a result of the fire. One of the contact's employees suffered first and second-degree burns to the face. The employee was taken to a hospital where they were treated for their injury. A police report was not filed. The decal from a storage unit was melted, a blinker cover on an RV was destroyed, and several nearby trees were damaged. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be inspected; the cause of the fire remained unknown. The failure mileage was approximately 65,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11614029September 11, 2024
SERVICE BRAKES
My 2016 F 150 has just 23,000 miles on it, always garaged and is in next to new condition. One day I went to start it, applying the brakes as you have to, they were firm until the vehicle started. Once started the brake pedal went right to the floor! I checked everything I could to see if the brake fluid was low or possibly a leak but nothing was visibly wrong. I took it in and sure as heck it was as I thought was the worst case scenario, the master cylinder. $800 later I was back on the road. The repair shop told me this must be a frequent problem as their distributor had several on hand. To me this is very dangerous and definitely should be a recall defect that should be reimbursable to the owner by Ford!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614052September 11, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have a 2016 Ford F-150 with the 3.5 Ecoboost engine with 92,019 miles. This morning (9/11/2024) as I headed to work, I pulled out to cross highway 54 and the truck suddenly lost power. It would only idle. As I tried pushing harder on the gas pedal, it would not come out of an idle and I barely made it to the center divide with multiple vehicles headed right at my drivers side going 65 - 70 mph. The check engine came on and stayed on. The truck was shaking and vibrating tremendously. I could not leave the truck there as it was blocking traffic in both directions. I was able to back up and cross back over the highway and pulled to the shoulder. I turned the truck off and started to make a call for AAA when I received a notification from my Bouncie. It threw a P2112 code throttle actuator “A” control system - stuck closed. After letting the truck sit for a couple minutes, I started it back up and was able to make it home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614088September 11, 2024
POWER TRAIN
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle hesitated and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614004September 11, 2024
ELECTRICAL SYSTEM, ENGINE
When driving the vehicle shut off power for 5sec but doesn’t shut off vehicle (all electrical off ) then kick back on ,idling high
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613664September 10, 2024
POWER TRAIN, ENGINE
I’ve taken the truck to a ford dealership and after running diagnostics they’ve told me they have to replace the whole transmission the problems I reported before they ran diagnostics were that when driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won't accelerate. When going into reverse it buffers and takes a second to engage in gear. After this happens I'm alerted with "Powertrain system fault" This causes a safety issue for me and others because on hills it won't accelerate and it rolls backwards. From a stop trying to get into traffic it won't move and becomes a collision waiting to happen. Before I took it in to a Ford dealership to look at , these problems became an everyday issue and the problems always happen and I was forced to not drive it to avoid further damage. The only warnings are "Powertrain System fault" No symptoms and first appeared late June of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613665September 10, 2024
POWER TRAIN
It happen several times. I was driving at the 50 - 60 mile per hour. The transmissions unexpectedly downshift to first gear and the RPM when above 5-6K. I have to switch the gear to neutral and pull over to the side of the road. Then turn off the engine and turn it back on. The problem seems to go away for a few days. Then it happen again. It's very dangerous when this happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613708September 10, 2024
ENGINE, POWER TRAIN
One year ago I experienced my truck down shift to 1st gear suddenly, my truck shut off and a yellow wrench appeared on the dash. I restarted the truck and it ran fine for a week before this happened again. I found a notice from Ford that the NHTSA had required Ford to fix this issue. I took my truck to the local Ford dealer, but they couldn't find the associated code for the problem. They did replace a transmission module. This past week, while driving 65 mph, my truck suddenly down shifted to 1st gear and nearly caused an accident with the vehicles behind me. The same yellow wrench appeared and my truck turned off. This time, at the Ford dealer, they found the code that matched up to the NHTSA alert but they said the repair requirement had expired. I paid $1350.00 for a lead frame replacement. This is exactly the repair required, but Ford would not stand behind the required repair. Do I have any recourse through NHTSA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613717September 10, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact also became aware of a loud ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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