Ford F-150 Complaints

39,812 consumer complaints on file.

#11613772September 10, 2024
ENGINE
The contact owns a 2015 Ford F-150. The contact stated while attempting to drive from a complete stop, the vehicle failed to respond upon depressing the accelerator pedal. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was then towed to an independent mechanic, where the engine was replaced; however, the failure recurred. The vehicle was towed to the independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to another mechanic, where the same assessment was made. The mechanic notified the manufacturer of the failure, and the manufacturer covered the engine replacement. The vehicle was repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613783September 10, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
The contact owns a 1993 Ford F-150. The contact became aware that the VIN was included in NHTSA Campaign Number: 05V017000 (Vehicle Speed Control); however, the part to do the recall repair was not yet available. The contact stated that while replacing the brake master cylinder, the contact noticed that there was brake fluid leaking onto a connector. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and contacted the dealer. The failure mileage was approximately 156,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613798September 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2014 Ford F-150. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed that the front under hood relay fuse box had failed and needed to be replaced. The part was replaced; however, the failure persisted. The contact had replaced the relay fuse box several times. The vehicle was then taken to the dealer, where the failure recurred. The vehicle was being diagnosed. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613837September 10, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. The contact also stated that while driving at 75 MPH, the vehicle downshifted and decelerated with the instrument panel at 0 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective lead frame. The vehicle was repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613844September 10, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated when the vehicle was started, the vehicle was idling rough. The vehicle was taken to the dealer where it was diagnosed with cam phasers failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched and found Customer Satisfaction Program: 21B10; however, the vehicle was not included. The contact stated that the vehicle had been taken to a previous dealer several times starting in 2020; however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,221.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613457September 9, 2024
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated while driving 60 MPH, the transmission unexpectedly downshifted, with the transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613470September 9, 2024
SERVICE BRAKES
Master Brake Cylinder leaked brake fluid into brake booster resulting in complete loss of brakes. Warning light displayed low break fluid moments before complete loss of braking power, +/- 60 seconds before all breaking power was lost. Certain 2018 Ford F-150's currently qualify for this recall but my specific model does not. Reports online show many other's experience same issue with this 2018 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613498September 9, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Currently Suffering from a manufacturing defect per diagnosis from Ford technician in my 2019 F150 with the 10-speed transmission. I was advised by Ford to submit the form since I must pay for the repair and updated components to fix the issue and would be reimbursed once the recall was issues. Ford has issued a new technical service bulletin (TSB 24-2046) and re-engineered the CDF drum and housing to correct the issue. Below is a list of symptoms I’ve been experiencing along with others from 2017 – 2023: Wrench light is on Clunking or banging noise when starting the engine Rough, harsh or erratic shifting Hesitation between gears Gear slipping Gear getting stuck while shifting Jerking or lunging Loss of power while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613502September 9, 2024
POWER TRAIN, ENGINE
The first day I brought it home it was knocking. I took it back and they said it was high volume fuel pump making noise. Then they said it was a recall on cam sensor . They told us if we had it fixed before 90,000 miles it would cost me about 2,000 to repair. But we had a 100,000 mile drive train warranty. So they wouldn’t fix it. When my f150 reach 100,000 miles then the transmission started dropping in to first gear from 10 th gear. Now it hangs up in gear's. Shifts to wrong gears. This issue is very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613522September 9, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle made a knocking sound and then lost motive. The vehicle was towed to the dealer, where it was diagnosed with engine oil pump failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 59,296.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613537September 9, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at slow speeds, the vehicle experienced shuddering and vibrations while shifting gear. The vehicle was taken to a local transmission mechanic who discovered that the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613554September 9, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, my truck down shifted suddenly. Already 3 times on different occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613559September 9, 2024
ELECTRICAL SYSTEM
Instrument cluster screen goes completed black while driving. This happened once every couple months. Turning off the car and restarting it seems to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613563September 9, 2024
POWER TRAIN
My vehicle lurches forward at low speeds which presents a collision risk. The check engine light illuminated and I received the following alert in the FordPass app: The powertrain control system has detected the transmission fluid auxiliary pump motor did not come on when commanded. The vehicle’s Start/Stop feature may not be active when this condition is present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613580September 9, 2024
POWER TRAIN
Transmission started making a loud noise and jerking the truck. Tachometer was showing engine rpm increasing rapidly and dropping back several hundred revolutions; gear indicator didn't change (higher or lower) indicating a gear change. Transmission temperature was running approx. 205F however would increase to 230F when the transmission would make noise multiple times. Vehicle took extra effort to control while this was happening both on an Interstate highway and secondary roads. Coming out of the mountains I had to use the brakes more than usual due to the jerking around and stopped when they experienced brake fade and I could smell them. Pic attached. Stopped later and had engine codes read with a OBD reader at auto parts store; no codes or warning lights. This is the 10R80E 10 speed transmission. Called local transmission shop and Ford dealer. Local transmission shop rep said that they have replaced several and currently have 2 in the shop now with the similar issue, explained the recurring problems with this transmission, suggested I could Google it and recommended a reman with the now upgraded/updated parts to correct the original design flaws. CDF drum, valve body and something else. The reman cost versus rebuild are about the same, reman has a better warranty than the trans shop could offer. Local Ford dealer provided "ballpark" estimate of $10K to repair or replace transmission. The vehicle has 78,000 miles on it so out of warranty. Regarding whether or not my safety was at risk, I would have to say yes due to the fact that the truck was harder to control when the transmission was jerking the vehicle around since it happened with no warning. It also happens at any speed and engine rpm, high or low doesn't seem to make any difference. I'm a certified Emergency Vehicle Operator, small to large apparatus so better experienced to deal with unexpected vehicle failures than many drivers. This was a serious problem causing significant drivability/control issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613586September 9, 2024
ENGINE
Ford, the dealership, has diagnosed my vehicle with a Cam Phaser Issue. This should be covered under Fords Customer Satisfaction Program #21N03. Unfortunately Ford has outlined that my VIN is not part of this service bulletin even though it is the same 3.5L Eco boost engine outlined in the service bulletin
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613603September 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not diagnosed; however, the dealer was informed of the failure by phone. The contact stated that the issue persisted, and the sound became louder; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched online and discovered that the failure was related to two phasers in the Eco boost engine. The manufacturer was notified of the failure; however, no assistance was offered. The contact stated that Ford did provide a Customer Service Program: 21N03; and informed the contact to call the NHTSA Hotline to report the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613613September 9, 2024
VISIBILITY/WIPER
The Air Conditioning fails and windows fog impairing visibility. Ford dealer diagnosed the problem as the A/C evaporator sensor failure and estimated the cost at $2800 to remove the entire dashboard and all components. No warning lights or other indicators appear. The A/C evaporator apparently freezes over and block air flow through the vents. This is a problem many of these vehicles are having. I have included the ford service bulletin. It is available for inspection. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613375September 9, 2024
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving in sport mode multiple times, received "drive mode not available" message. Vehicle reverted to normal mode changing expected regeneration braking force. No other issues with the vehicle noted or stored in CAN. Seems to be a software glitch but arrives randomly and unexpectedly changes expected regenerative braking force requiring more driver input.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613379September 9, 2024
ENGINE
Timing system does not adjust properly causing motor shake and the associated driver distraction. It is available for inspection upon request. My safety, and that of others, was compromised due to distraction. Yes, the problem can be reproduced by a dealer or independent service center upon request. The vehicle has been inspected by the dealer. Yes, a warning light came on when the problem first occurred. It is now intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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