Ford F-150 Complaints

39,812 consumer complaints on file.

#11614902September 16, 2024
ENGINE, POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that the upper part of the dashboard nearby the windshield was fractured and raised upward, causing a 3-inch gap. The contact stated while starting the vehicle, the vehicle made an abnormally loud grinding sound. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614903September 16, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that while the vehicle was parked, he observed a noise coming from the engine compartment. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the cam phasers were fractured and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 36,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614938September 16, 2024
POWER TRAIN
Every morning I go to work and I let the engine idle down before moving as soon as I start driving gears 3 and 4 shift so hard it sometimes lunges me forward. Also just Saturday 9/15/24 I was driving with my kids in the truck and same thing gears were fine till I hit 3rd then a long pause I definitely felt the loss of momentum and then bam slams into 4th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614809September 16, 2024
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2023 Ford F-150. The contact stated while driving 80 MPH, the hood unlatched independently with the hood ajar warning light illuminated. The contact stated the vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614662September 15, 2024
UNKNOWN OR OTHER
My vehicle is a Ford F150 Lightning, a battery electric vehicle. As this is an electric vehicle, the vehicle has a large frunk available for cargo storage. Within the frunk there is an emergency hood release button that can be activated if a person became trapped inside the frunk. This button is located on the side of the cargo compartment and is in a position that makes it very easy to be activated while driving by shifting cargo within the frunk. On at least three occasions, I personally have experienced cargo shifting inside my frunk and activating the emergency hood release while driving. This results in the hood unlatching and multiple alarms going off inside the vehicle. Ford has evidently realized this design flaw, because mid-way through the 2023 model year they revised emergency release button to have a protective shield that prevents accidental presses from cargo. However, trucks built before then still have the flawed button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614677September 15, 2024
POWER TRAIN
The transmission failed at the start of a 900 mile trip while traveling on [XXX]. After stopping at the toll booths the car intermittently would not engage into first gear. Several times I had to turn the vehicle off either in the toll lane and try to start it again, or pull the car off the road for a short time. Once the car was moving it would not shift through the gears properly and I had to drive at a slow speed in the right lane while the normal, faster traffic passed us. Fortunately we were 10 miles from Capital Ford in Charleston, WV and it was on a Wednesday so they were able to check the car that morning. The transmission technicians diagnosed the problem and replaced the Leadframe which they had in stock. After approximately 7 hours waiting we were able to get back on the road. The vehicle has not been inspected by any other people other than the service center at Capital Ford in Charleston. No engine warning lamps or messages appeared prior to or after the incident. Once we returned home I stopped into the service center at my local Ford dealership to discuss the issue and check on recalls or extended warranty programs but was told there were none for this particular vehicle year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614685September 15, 2024
POWER TRAIN
Dear Sir/Madam, I am writing to formally lodge a complaint regarding a significant manufacturing defect in the transmission of my 2019 Ford F-150. The vehicle, which I purchased new from an authorized Ford dealership, has exhibited persistent and severe transmission issues that have compromised its performance and safety. Specifically, the transmission has been shifting harshly and erratically, causing the vehicle to jerk, lunge, and hesitate between gears. This defect has not only affected the drivability of the truck but has also posed a serious safety risk to myself and other road users. Despite multiple visits to the dealership for repairs, the problem persists, indicating a fundamental flaw in the transmission system. I have learned that this issue is not isolated to my vehicle alone. There have been numerous reports and a class action lawsuit concerning the 10-speed automatic transmission in Ford F-150 models from 2017 to 20201. Additionally, Ford has issued recalls and technical service bulletins related to transmission defects in these vehicles23. Given the widespread nature of this defect and its potential danger, I urge the NHTSA to conduct a thorough investigation into the transmission issues affecting the 2019 Ford F-150. It is imperative that Ford Motor Company be held accountable for this defect and that appropriate measures be taken to ensure the safety and reliability of these vehicles. Thank you for your attention to this matter. I look forward to your prompt response and action. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614691September 15, 2024
POWER TRAIN
1.)Transmission shifts into 1st gear while traveling at 40mph causing skidding. 2.)Transmission drops into 3rd gear while driving and stays there even when trying to leave a stop sign at intersection 3.)Transmission will stick in 1st for half block then suddenly accelorate the engine and slam hard into a higher gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614736September 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have an actuated door lock on the drivers door for electronic locks. It recently started buzzing and not locking when I lock the doors, all of the other locks work fine. This lock buzzes whether I push the button inside the truck, push the lock button on the fob and also when driving about 5 miles per hour. Again, all of the other locks work as they are supposed to. I looked and asked my dealer about a recall on this issue and there is not one. I have a co-worker who had a similar problem with his ford truck that is a few years older and he received a letter from Ford extending his warranty so the part would be replaced at no cost to him. I am requesting the same thing as mine 2020 Ford has the problem currently and even though I can lock it manually when I use the keypad to unlock the doors it does not work either and I feel this is a safety issue and would like it corrected. I have attached a copy of the letter my co-worker received with the program number included for repair. Regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614593September 14, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 14 September, at approximately 11am, I rear ended another vehicle a Honda Pilot. I anticipated the vehicle in front of me pulling out into the intersection and took my eyes off that vehicle to look at vehicles approaching from my left. The vehicle in front of me stopped and I hit them moving less than 10 mph. The airbags didn't deploy and the people in both vehicles were fine. However, my 2022 Ford F-150 Platinum is equipped with emergency braking and pre-collision safety features. They did not engage and I hit the vehicle. People cannot rely on these systems protecting them.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11614599September 14, 2024
ENGINE, POWER TRAIN
First is the automatic 10 speed transmission. Started with hard shifting then skipped gears then the whole transmission had to be replaced. Next is the cam phasers, loud knocking, engine runs rough, poor acceleration, gets hot fast. Local Ford dealer has confirmed the problems. Have replaced transmission but have not had the money to replace cam phasers. Both known by Ford but not taking responsibility for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614646September 14, 2024
POWER TRAIN
While driving down the interstate the truck randomly started shifting into all the gears randomly which was making the rear tires seem to lock up. The dash instrument panel had the gears randomly cycling through them also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614650September 14, 2024
ENGINE
I bought the vehicle 3 to four weeks ago. For about a total of 6 or 7 times since I purchased the vehicle, the vehicle unexplainably goes into Limp Mode for no apparent reason. The engine is idling but will not accelerate at all, which in my case was extremely dangerous. In one instance, I was going up a mountain pass in an area that is steep with many sharp turns creating a blind turn issue. The truck suddenly went into limp mode just on the other side of a sharp turn. Vehicles behind me had absolutely no warning that I was stopped in the middle of the road. A second time, I was accelerating into heavy traffic when it occurred. This created all sorts of havoc as I tried to warn other drivers that I was disabled. THIS IS CRITICAL and needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614655September 14, 2024
POWER TRAIN
At low speeds my transmission will down shift to the point my truck feels likes it’s nose diving then kicks into the higher gear hard before correcting its self into the correct gear. I am getting nowhere with any dealer besides if I don’t have the transmission recall then it’s on me to pay for the fix. I don’t truly feel that is fair at all to me with still making a monthly payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614625September 14, 2024
POWER TRAIN, WHEELS
Wheel end hub bolts. Rear axles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614486September 13, 2024
ENGINE, POWER TRAIN
When my truck hit about 60,000 - 65,000 miles it started to jump into gear sometimes. It didn't feel right. It was at a low RPMs when starting to accelerate. I was planning on taking it to the dealership to have a look at it, but several months had gone by before I had an opportunity to do so. I then noticed a clanking upon a cold start. It sounded like a loose muffler. So I planned a trip to have both of these issues looked at. The Ford Dealer Service Manager told me that the cam phasers and transmission needed to be replaced. How can a vehicle with only 65,000 miles on it need almost $20,000 in repairs???!!! I went ahead and authorized the cam phaser job because I didn't realize how costly it actually was, I misunderstood the service manager. But I will not be fixing the transmission unless ford does a courtesy replacement, or a recall. I will otherwise wait until this transmission leaves me stranded on the side of the road to be raped and murdered. Everyone with this transmission is having issues. There is a class action lawsuit starting over it. I am now reading hundreds of on line complaints and watching a ridiculous amount of videos of these failures in Fords transmission and the cam phasers. Please help me. I cannot afford $20,000 in repairs and I bought a new vehicle so that I could be rest assured not to have any major repair needed so soon in its life span. I don't have the invoices yet, the Ford Dealer still has my truck in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614499September 13, 2024
ENGINE
The contact owns a 2015 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. In addition, the contact stated that there was black smoke coming from the exhaust pipes. The vehicle was taken to the dealer several times; however, the vehicle was not officially diagnosed. The contact stated that the oxygen sensor and the battery were replaced. In addition, the contact stated that the oxygen sensor on the passenger side was replaced three times however, failure reoccurred. The contact stated that the failure began in May 2024. Additionally, the contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 189,500. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614506September 13, 2024
ENGINE
Noticed a squeaking/rattle noise took to shop couple times trouble identifying.. finally diagnosed as Cam Phaser defect. Researched and see a problem w fords for quite sometime. Have never received any notification. Called ford offering no help. Stuck w a $4000 $500 repair bill of which simply can't afford .. a five year old pickup due to a Ford defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614353September 13, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Periodically tachometer revs, speedometer and odometer stops working, and the Powertrain Malfunction/Reduced Power/Electronic Throttle Control as well as the Service Engine Soon lights come on. Sometimes will reset when stopped, and the vehicle is turned off for about ten seconds before turning back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614390September 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. Upon investigation, the contact discovered that the failure was likely related to the cam phasers. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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