Ford F-150 Complaints

39,812 consumer complaints on file.

#11615458September 19, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed due to a molded lead frame. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 108,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615459September 19, 2024
POWER TRAIN
Driving into the office today I was stopped at a stoplight. When it turned green I started to accelerate when a error came up on the screen saying the vehicle needed to be serviced immediately and the vehicle reduced power (<15 mph) in the middle of a busy road with a speed limit of 55 mph. In the FordPass App I got a message saying "Powertrain Malfunction/Reduced Power" What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain How was your safety or the safety of others put at risk? Yes, I was unable to go faster then 15 mph in a 55 mph zone while trying to move the vehicle to the side of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? There are over 600 incidents reported of this problem by other F150 Lightning Owners in [XXX] that are compiled in the attached spreadsheet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps/messages were on before the failure happened. I bought the pickup used last Friday and the problem happened today for the first time after putting more then 500 miles on it this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615146September 18, 2024
ENGINE, AIR BAGS
My 5.4 v8 triton motor timing came phasers are bad the truck runs fine when cold when it gets warmer up it rattles and shakes and stalls air bag light stays on I had to pull the fuse bc it beeps and warning light so it's not active
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615197September 18, 2024
ENGINE
Cam phasers in engine have failed for the second time. Potential safety issue is if not repaired, could lead to catastrophic, unexpected engine failure as the cam phaser is part of the engine timing system. Prolonged driving with this issue would inevitably cause major mechanical problems which could possibly lock the engine up while driving. This would obviously be a safety issue while traveling down crowded interstates at posted speeds in any metropolitan area. Vehicle is currently at the dealer again and the problem has been confirmed. Vehicle is out of warranty at this point and the repair is over $4,500. This price will ultimately lead to many people electing to take the chance instead of pay to fix this known issue with this truck. It is a very expensive repair for a vehicle to have twice under 100K miles. There are no warnings or codes associated with this problem. The beginning stages of this problem start with a loud rattle on a cold start. I have not let this issue persist due to safety concerns of my family being in the vehicle with me. I have elected to spend the enormous amount of money to repair this issue again and hopefully when I am able, I will purchase a different vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615199September 18, 2024
VISIBILITY
The contact owns a 2015 Ford F-150. The contact stated that while the vehicle was parked, the rear sliding window fell onto the rear seat. The vehicle was taken to the dealer, where it was determined that the rear sliding window needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615212September 18, 2024
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated while driving 6th gear at approximately 50 MPH, the transmission unexpectedly downshifted to 1st gear, causing the vehicle to decelerate to approximately 5 MPH. The failure also occurred intermittently at speeds of 20 MPH. The wrench warning symbol was displayed with the message; “See Owner’s Manual". The vehicle then went into LIMP Mode. The contact stated that the vehicle coasted until the symbols went away and the vehicle returned to proper functionality. The contact became aware of a recall with a similar failure however, the recall campaign was unavailable. The vehicle had been taken to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the failure was related to the recall however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615292September 18, 2024
POWER TRAIN
Transmission failed at 59k miles while driving on the road. Shifting unexpectedly from 7th to 1st gear, complete loss of power at speed. This is due to the well known CDF clutch drum failure for which Ford has issued several TSBs. This needs to be a recall. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615302September 18, 2024
STEERING
Complete loss of steering. Dealer said it was a steering sensor failure but that my vin was not included in the recall for the sensor. From ford: Ford is revising the total volumes of a safety recall for approximately 5,675 2014 Ford F-150 trucks for a potential issue with the electronic power assist steering gears. The affected EPAS steering gears may have a motor position sensor magnet that was incorrectly installed by the supplier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615198September 18, 2024
SERVICE BRAKES
numerous times while emergency braking my foot pushed on accelerator and brake at the same time called Ford and they said take to dealer Called dealer and discussed the problem I said it is a design problem and they said if designed that way nothing they can do Accelerator is 5/8" wider than my cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614974September 17, 2024
STRUCTURE:BODY
Right door lock actuator/latch not able to lock or unlock. Similar to current recall for f150 raptors same generation model but 1-4 years older.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615034September 17, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH, the transmission unexpectedly downshifted to first gear and the vehicle abruptly decelerated. The contact pulled over to the shoulder of the roadway and turned off the vehicle however, the failure persisted. The power train warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the powertrain control module, resulting in damages to the transmission. The contact was informed that that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615085September 17, 2024
POWER TRAIN
My 2020 F150 transmission is having serious issues related to accelerating and decelerating, and rough shifting (causing jerking forward and backwards) which are now a major safety concern. The transmission gets stuck in gear, sometimes shifts from 4th to 1st gear, gets stuck in 7th gear, or will not shift out of 1st gear. Earlier this week with my wife driving the vehicle (with my children in it), it would not accelerate due to this issue and getting on the highway, she had to quickly pull over narrowly being missed by a cargo truck since the vehicle would not accelerate. I took over driving the vehicle, and I've observed the gear changing issues noted above and also had to pull off the road to avoid stalling the vehicle in the middle of a busy road. I've addressed these issues with Ford corporate, and their official position is that I have to have the issues diagnosed with a Ford dealer, which is telling me diagnosis is 8-12 weeks out. I don't know what else to do, but I am very concerned about the safety issues this is presenting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615086September 17, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I took my 2014 F150 in to Aaron Ford of Lake Elsinore on September 6th 2024 to repair a sudden downshift recall 24S37. The reason for taking the the truck in was because an event happened where I was on the freeway and the truck downshifted into a lower gear. I nearly lost control at that time. They informed me they made the recall repair and everything should work fine now. About a week later on [XXX] while traveling at about 60-70 miles per hour the truck experienced the exact same violent downshift event. This led me to believe the repair had not been made. I called the dealer back and they refused to take the car in for another review and since the recall had been "Completed" they tried to extort me by saying I had to pay the diagnosis fee to get it checked and no other dealer would help me since the repair was marked as "completed." All I ask is that Ford completes the repair as ordered by the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614774September 16, 2024
POWER TRAIN
The contact's son owns a 2019 Ford F-150. The contact stated that on several occasions while driving 75 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to slow abruptly. There were no warning lights illuminated. The vehicle was pulled over to the side of the road and restarted, but the vehicle was jerking abnormally while shifting gear. The vehicle was taken to the residence where the contact's son observed condensation under the middle of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614796September 16, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING THE DRIVING THE TRUCK SLAMMED FROM FOURTH GEAR INTO FIRST EXTREAMLY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614805September 16, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 50 MPH, the transmission unexpectedly downshifted. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614836September 16, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 73,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614837September 16, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
While driving 65mph on I-495 on a +90 degree day in August my 2019 Ford F-150 Lariat 4x4, the horn of the F-150 beeped. It beeped again a couple more times then the F-150 powered down forcing me to coast through some lanes of traffic to reach the break down lane. ABS and maintenance due light were both illuminated. My code reader said a switch was shorted so I cleared codes to retest. I restarted the truck and after re-boott was able to drive the vehicle home. Not associated with this enroute power failure incident, I notice intermittent rough idle issues, a tail gate that opens by itself 24/7 with alarm and it is now normal for this F-150 to burn 3-4 quarts of extra oil between each oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614880September 16, 2024
ELECTRICAL SYSTEM
The instrument cluster does not turn on. Screen stays blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614893September 16, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
Cruise control was set at approx. 62 mph driving on the Interstate. An exit was taken and coming down the off ramp the truck would not slow down. It seems the brakes did not disconnect the cruise control. Brakes were both pumped and firmly depressed. No response when the gear shift was placed in a lower gear. The electronic system did not shut off after the ignition was placed in the off position. An inspection is warranted, expected and welcome. This was a Sudden Unintentional Acceleration (SUA) incident/accident!!! Numerous other vehicles were placed in danger while crossing a major intersection. Two fire trucks responding to an emergency were passed at 50 miles an hour. Many other occupied vehicles and individuals at an apartment complex were in danger of being killed or injured. As of right now the vehicle has not been inspected by the insurance claims adjuster, so right now it has not been reproduced or confirmed by a dealer or independent service center (but is welcomed to be done). The vehicle or components have not yet be inspected by the manufacture, police or insurance representative (but I would be willing to allow it). There was no warning lamps, messages or other symptoms of the problem prior to the failure. It was totally unexpected and a complete surprise.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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