Ford F-150 Complaints

39,812 consumer complaints on file.

#11632761December 27, 2024
POWER TRAIN
UNKNOWN. Truck has issues switching gears. Pulled out on the highway and truck wouldn’t shift out of 2nd gear. I almost got rear ended because the truck would not shift into the higher gears. It finally shifted real hard out of 2nd gear, then started shifting back to lower gears even though I wasn’t slowing down. This incident with it not shifting out of 2nd only happened once so far, but the shifting between gears has been erratic the last few weeks. Talking to other people who own F-150’s, this seems like a common issue with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632763December 27, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the speedometer failed to operate as designed and went to zero. The contact pulled over to the side of the road. The vehicle was taken to an independent mechanic however, the result from the diagnostic test was unknown. The vehicle was then taken to the dealer to be diagnosed; however, the contact was unaware of the results. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N01 (6R80 Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming). The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632628December 27, 2024
ELECTRICAL SYSTEM
The daytime running light on my headlights is an LED strip that completely lost all use. Ford is having us replace the whole headlight unit for their manufacture issue. Ford refuses a fix and says a $1700 replacement headlight unit is the only way to get it fixed. It is their headlight components for the LED daytime running light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632616December 27, 2024
EXTERIOR LIGHTING
Daytime running lights failed and are built into the housing, this is a known issue across many F150’s 2021+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632603December 27, 2024
POWER TRAIN, STRUCTURE
The contact owns a 2022 Ford F-150. The contact stated that the underbody heat and noise insulator was slightly detaching from the vehicle coming into contact with the driveshaft. The contact researched Online and found NHTSA Campaign Number: 21V986000 (Power Train, Structure), however, the VIN was not included. The dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632584December 27, 2024
ELECTRICAL SYSTEM
Drivers side head light is half working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632571December 27, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING, UNKNOWN OR OTHER
There has been an issue with front LED lights where they go out. It’s an electrical issue where my truck had both replaced and still in warranty this caused almost hit accidents a night. Many vehicles warned me by flashing the high beams. Also another issue is the transmission where it creates a huge jerk on the transmission causing a change in shift. Almost had an accident caused by it. No police involved and no accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632470December 26, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Ford F-150. The contact stated that the transmission was shifted hard. While driving at approximately 30 MPH, the vehicle shifted from tenth gear to first and then back to tenth. The vehicle revved up. The contact stated that the vehicle seemed to be in neutral. The vehicle was suddenly accelerated. The powertrain malfunction warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred to the NHTSA hotline. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632537December 26, 2024
UNKNOWN OR OTHER
Passenger door will not stay latched during cold weather. Have to hold the door closed to keep it from opening, takes about 30 minutes for it to latch again after vehicle is fully warm. Huge safety hazard, door could come open at anytime or the worst case scenario someone could fall out of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632558December 26, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The instrument cluster failed to present information upon start up. Multiple restarts did not resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632566December 26, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRL lights are dead after three years of ownership. Dealer wants $1600 per light assembly to repair them. Cannot afford to repair them. makes the truck less visible day and night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632520December 26, 2024
POWER TRAIN
Rear axle failed while driving. Had vehicle towed to Malloy Ford in Winchester, VA. They replaced the failed components, at no cost. When I asked about reimbursement for towing, they were not able to assist me in filing my claim for towing reimbursement. I contacted FORD Customer Service, who said they only way they may help me is if I return the vehicle to Ford Service (must be in their possession) and have Ford Service contact them directly and ask for "reimbursement assistance" by 16 Jan. However, stated there is absolutely no guarantee they will reimburse towing. Are you able to assist me? The towing cost was $185.40
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632493December 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (ENGINE AND ENGINE COOLING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632474December 26, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2023 Ford F-150. The contact stated while driving 70 MPH, the transmission downshifted to second gear unexpectedly, causing the rear wheels to squeal. There was no warning light illuminated. The contact pulled to the side of the road temporarily. The contact stated resumed driving at highway speeds; however, the failure recurred, and the vehicle downshifted to 2nd gear. The contact was able to drive to the nearby dealer, where the vehicle was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632324December 25, 2024
ENGINE
Truck was taken in for cam phasers issues multiple times and said was covered under 21n03. Ford won’t say why other than it doesn’t fall in serial number break. 21n03 says there is no sn distinction just has to be made at these plants which mine was. I have been lied to multiple times by ford and have come to them with new information and still told they won’t even look at case because I have been denied once already. I had to pay 5k out of pocket and cam phasers are now failing again within 90days. Ford is a joke and doesn’t stand behind what they build. (I AM NOW FULLY AWARE) FORD HAS KNOWN ABOUT THIS PROBLEM AND HAS NOT TAKEN THE SAFETY PRECAUTIONS OR REMEDIES FOR CONSUMERS THAT OWN THEIR PRODUCT TO GET THIS FIXED BEFORE A SERIOUS/DEADLY INCIDENT OCCURS *MAY YOU PLEASE INVESTIGATE THIS EXTREME KNOWN PROBLEM BECAUSE AT TIMES I FEAR FOR MYSELF, MY FAMILY AND EVEN THE DRIVING COMMUNITY FOR THEIR SAFETY BECAUSE OF WHAT MY TRUCK MAY DO OR NOT DO WHILE I AM DRIVING THIS UNSAFE VEHICLE IN OUR PUBLIC ROADWAYS/HIGHWAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632357December 25, 2024
POWER TRAIN
Transmission slips when changes gears and jolts at times into gears with a heavy jolt and sound. Slips multiple times throughout the gear changing process. Occasionally jumping down from gear 9 to gear 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632236December 24, 2024
ENGINE, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Cam phasers make engine rattle at startup and idle. A recall has been put out but the dealer did not get the issue fix and sold it anyway. Also rear sensors don't work right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632248December 24, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Ford has a "safety compliance" which has an expiration date of 10 years or 150,000 whichever was first. How is that even allowed? A major issue with the transmission range sensor which doesn't show a driver what gear there in...the lights all disappear so driver doesn't know if there in P, R, D, N, etc...its extremely dangerous! It also forces my truck to go into limp mode which is very dangerous especially when driving down a highway at 55. The truck was "reprogrammed" a few years back to stop the sudden downshift issue from occurring but it didn't eliminate that problem. Do you know how scary it is to be driving down the highway at 55-60 WITH YOUR TODDLER IN THE BACK...and then your truck suddenly on its own shifts down to 1st gear and there's nothing driver csn do but hope they don't hit or get hit by another vehicle?? These are just a few major issues I've had with the truck since buying it 5 years ago. I've barely drove rhe thing since the sudden downshift occurred and could have killed my son and I. The back window quit working. The transmission seems to have alot of issues and I was told because I am past 10 years..yet still under the 150,000 miles id have to pay full price for the backordered part through Ford only which was quoted at $470.00 and that doesn't include any labor. Ford is letting people down majorly. I wish I never bought the truck because it was so exciting to finally have a nice vehicle only to be let down in numerous areas. I drive my 1989 suburban more than my truck due to safety issues and because I am not going to spend thousands on it for an issue that they know has been a major problem for so many customers but yet it wasnt ever an official recall. Total BS!! I can't even believe they can get away with such issues. It's appalling and I'm beyond disappointed with my basically useless truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632130December 23, 2024
UNKNOWN OR OTHER
The locking mechanism inside the driver’s side door was not always working…it would sometimes lock and Not Unlock and other times just Not Lock. We could sometimes hear the mechanism trying to work, but not. Seemed to happen more on cold weather days. My husband has had to “crawl out” of the passenger side door when he could not get the lock to unlock, nor able to pull it up. He’s a big man. This is certainly a safety issue. We took our truck to Stokes Hodges Ford in Aiken, on 1850 Jefferson Davis Hwy, Graniteville, SC 29829, to be diagnosed and then repaired by them. They told us they were able to duplicate the problem and to my knowledge, they replaced it with a new part. Not sure what they did with the defective part after they removed it. There were No warning lights to indicate there was a problem with the lock. We have all the receipts from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632132December 23, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
The contact rented a 2024 Ford F-150 Lightning. The contact stated while driving 55 MPH and attempting to slow the vehicle, the RPMs suddenly increased, after which the contact became aware that the vehicle was accelerating independently. The contact stated that the brake pedal was depressed to the floorboard however, the vehicle failed to stop as needed. The contact shifted to park(P) to bring the vehicle to a stop. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The contact requested a replacement vehicle from the rental company. No warning lights were illuminated. The contact was unaware if the vehicle was taken to the dealer or an independent mechanic. The contact was unaware if the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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