Ford F-150 Complaints

39,812 consumer complaints on file.

#11631158December 17, 2024
ENGINE, POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed and hauling a trailer, the transmission unexpectedly downshifted into first gear. The vehicle was towed to the dealer, who determined that the failure had damaged the engine, and the engine was replaced. The contact later received notification of NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was taken back to the dealer, where the recall repair was performed. The contact stated that several months later, the vehicle made abnormal grinding and howling sounds while driving. The vehicle was taken to Ken Garff Ford Ft. Collins (4809 S College Ave, Fort Collins, CO 80525), and it was determined that the abnormal sounds were coming from the rear differential. The dealer replaced the rear ring and pinion gears, as well as the bearings. The manufacturer was made aware of the failure and reimbursed the contact for the engine replacement. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 95,213.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631160December 17, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Undetermined what part failed I believe maybe an update. The truck lost all power and began to shift to neutral position at 40 mph on the highway. I was forced to get on the axis road. At 5mph the truck shifted violently to park. Dealership is working on it. The event was recorded on video and pictures. Wrench light showing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631184December 17, 2024
BACK OVER PREVENTION
The contact owns a 2012 Ford F-150. The contact stated while reversing, the back-over prevention camera image was displayed on the wrong side of the screen, creating a visibility hazard. The vehicle was taken to an independent mechanic who diagnosed and determined that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631209December 17, 2024
POWER TRAIN, ENGINE
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the speedometer was inoperable, the RPM was significantly high, and the vehicle failed to shift into gear as designed. The power train and the check engine warning lights were illuminated. The contact stated that the failure recurred intermittently. The contact stated that while driving from a complete stop at a traffic light, the vehicle failed to shift out of first gear. The contact stated that upon pulling to the side of the road and restarting the vehicle several times, the vehicle responded as needed on several occasions; however, the vehicle remained stuck in first gear on other occasions. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 19V075000 (Power Train), which the contact related to the failure. The failure mileage was approximately 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631214December 17, 2024
POWER TRAIN
TRANSMITION ISSUES SHIFTING FOR UNKNOWN REASONS EVEN WHEN IN CRUZ MODE ON CUASING TRUCK TO JERK . COUNTIUEING TO WORK WITH DEALERSHIP AFTER TAKING TO FORD DEALERSHIP 3 DIFFERENT TIMES TO HAVE THEM RUN INSPECTION ON IT THEY CHARGED ME 300.00 TO TELL ME I HAVE AN ISSUE THINKS IT A CLUTCH COST WILL BE 4000.00 WAITING FOR A RECALL NOW. PRIOR TO BUYING I TOLD THE DEALERSHIPS MECH AND OWNER THAT IT SHIFTS FUNNY. THAY BOTH TOLD ME THATS NORMAL FOR THIS TRANSMITTION AFTER PURCHASED TOOK IT 2 DIFFERENT TIMES ABOUT THE WAY IT SHIFTED AND THEY TEST DROVE AND TOLD ME ITS FINE. IT CONTINUOIS GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631219December 17, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD, POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle. The vehicle was driven to a local dealer to be diagnosed; however, the cause of the failure was not determined. The dealer replaced the throttle control and the PCM; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631221December 17, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission unexpectedly downshifted to first gear. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken back to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631227December 17, 2024
POWER TRAIN
Stuck in 1st gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631233December 17, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact rented a 2024 Ford F-150. The contact stated that while attempting to reverse, the vehicle independently accelerated. The contact stated that the brakes failed to respond as needed. The contact was able to steer the vehicle and ended up in a neighbor's driveway. The contact was then able to shift into the park gear. There were no warning lights illuminated. The contact informed the Enterprise Rental Car where the vehicle was rented of the failure. The vehicle was not taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and filed a complaint. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631243December 17, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated while driving 40 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 202,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631296December 17, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
2018 Ford F150 2.7 with 133,000 miles. Not shifting properly and jerking into gears. Shifted down into first from 10th while traveling down the interstate. Stalled in the middle of the road while making a turn from a stop sign and then jerked I to gear and started driving again. Went to the dealership back in May where I bought it from and they advised me that it’s the transmission and this is a known problem with all 2018 F150 transmissions. Advised me the only fix was to replace it. Now in November it has gotten worse and when I try to get above 70 mph quickly (passing a vehicle on the interstate), it starts jerking hard repeatedly. Also, it automatically will kick my cruise control off while going down the highway. Controls in the steering wheel stop working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631222December 17, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Ford F-150. The contact stated while driving 55 MPH on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall into the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631206December 17, 2024
POWER TRAIN
I was pulling out into traffic, I eased out to make the turn, when I pressed the accelerator in order to merge to traffic speed, the truck did nothing. It did not stall, the engine was running, but it would not go. The transmission did not act like it was in gear, it is an automatic. I could have been hit by other cars by having my truck sitting in the road. The problem has occurred twice, but I cannot force the issue. it occurs randomly. I am calling service center today 12/17/24 to have it looked at. Vehicle has had the transmission replaced by manufacturer at a factory authorized dealership. There were no warning lights or any indications that the truck was malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631154December 17, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2022 Ford F-150. The contact stated while entering the vehicle and closing the front driver's door, the rear windshield shattered without impact. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631063December 16, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the transmission hesitated, and the vehicle stalled. The contact stated that the transmission had shifted into neutral independently. The check transmission warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 68,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631072December 16, 2024
UNKNOWN OR OTHER
Front passenger door and rear driver side door lock does not unlock from the outside when the truck is unlocked. Manually have to get inside the truck to unlock the doors. Eventually the front passenger door lock got stuck and the latch was not even working to keep the door closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631098December 16, 2024
POWER TRAIN
Driving along and then I get a quick illuminated wrench symbol which disappears. All the dash information disappears but the tach still worked but the speedometer stopped working but an illuminated airbag symbol came on and stayed light. The truck was sluggish and didn’t want to shift were it should have. This first time this happened on Oct 29, 2014 then again Dec 9, 2014. The mileage on my 2013 Ford F-150 truck with the 6R89 transmission and has 133, 657. I know this is related to the Molded Leadframe in the transmission because I was notified by Ford in May 2019 and they said it could be fixed for free as long as there were trouble codes (P-0720 and P-0722) if not they wouldn’t cover it. There was a warranty extension but for 10 yrs or 150,000 miles which ever comes first. I called Ford customer service on Dec 11, 2024. Long story short the guy said he was sorry I was having this issue but the extended warranty expired last year. I bought the truck new in Dec 2013. I said it’s still a safety issue so they should still cover it but he said no because of the time gram even though I was under the 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630889December 16, 2024
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Very frequent error message and bell/chime saying pedestrian warning alert system failure. It is at the dealer now for service and they are claiming that this safety device isn't covered by warranty. This happens at low speeds, doesn't happen on the highway. It is very frequent, multiple times per minute at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630918December 16, 2024
WHEELS
Hubs keep engaging themselves when parked. Hubs have been replaced as well as the 4wd IWE valve and the problem continues. Multiple shops have worked on this and failed to find a solution. It is becoming a safety problem if it starts to engage while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630943December 16, 2024
STEERING, AIR BAGS
The contact owned a 2019 Ford F-150. The contact stated that while his son was driving approximately 25-35 MPH, the steering function failed, and the vehicle veered to the right. The driver attempted to turn to the left, but the steering was inoperable. The vehicle went over a curb and crashed into two mailboxes. There were no reported injuries or fires. The air bag warning was illuminated, but the air bag cover detached, and the air bag failed to deploy. A police report was filed. The contact stated that the failure was related to NHTSA Campaign Number: 14V316000 (Steering). The vehicle was towed to a body shop. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred to the NHTSA hotline. The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 58,814.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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