Ford F-150 Complaints

39,812 consumer complaints on file.

#11655222April 17, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655257April 17, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving 15 MPH out of the driveway, the vehicle failed to shift to first and second gear. There were no warning lights illuminated. The vehicle was taken to the dealer for an oil change, and the contact notified the salesperson of the failure and was informed that the issue was normal. The vehicle was then towed to another Ford dealer to be diagnosed, and the contact was informed that 8 out of the 10 clutches were burned, causing the failure of the transmission. On another occasion, while driving at an undisclosed speed, the vehicle became stuck on a hill in 7th gear. The contact stated that the failure had become a consistent failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655265April 17, 2025
UNKNOWN OR OTHER
40,000 miles on truck and the horn does not work. There is no power to the fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655274April 17, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11655294April 17, 2025
ENGINE
The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle shut off and the wheels locked up unexpectedly. The check engine warning light was illuminated, with the message “Service Soon” displayed. The contact towed the vehicle to a dealer however, the dealer was unable to determine the cause of the failure, but the battery was replaced. On another occasion, the contact took the vehicle to a different dealer, and the engine block was replaced because it was cracked. The vehicle was not repaired after the most recent failure. The contact stated that the failure was now more frequent and occurred more whenever it rained. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655302April 17, 2025
ENGINE
The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently lost motive power and was unable to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the timing chain tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655307April 17, 2025
POWER TRAIN
The transmission will randomly downshift or drop into neutral while driving which has almost caused a collision multiple times. I can’t cross a lane without worrying if the truck is going to shift into neutral and not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655334April 17, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
At highway speeds speedometer started occasionally dropping to zero while actually going 55-65 mph. Then it became quite frequent AND the truck started spontaneous downshifting causing the rear wheels to break loose and the rear of truck to fishtail. It was terrifying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655214April 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On three separate occasions when I open my door, I get a “brake fault service soon” notification. I’ve done research and forums say this was a recall in the past. I’m aware my truck doesn’t have any current recalls but it has me wondering if it was ever fixed or if the repair was not good enough. I never owned the vehicle when the original recall came out so I’m not too sure what happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654982April 16, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2010 Ford F-150. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,227 and at the time of registration, it was discovered that the mileage was 141,502.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655004April 16, 2025
ENGINE
2012 f150 3. 5L Ecoboost engine. Had the all too well known rattle at start up because of failed to ing components/timing chain stretched. Repair cost me 5k dollars and failed AGAIN after only 4000 miles. Got code for timing being over-retarded. Took to dealer that initially did the job. Were supposed to repair at no cost to me, in my opinion anyway. Then they send me a video and tell me something else with the timing was the issue. When I called back to confirm, the story changed again that they never replaced the current failed part in the first place. All these engines have the same problem spanning numerous years and not my truck is being held hostage because they want another 15,000 from me for a new engine! 20,000 for a remanufactured engine is crazy! Please help owners and investigate this issue with Ford Ecoboost engines!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655011April 16, 2025
ENGINE
The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal ticking sound coming from the engine. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655013April 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle reached normal driving temperature, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655022April 16, 2025
AIR BAGS, POWER TRAIN, WHEELS
Hello, I am writing a request to supplement 19N01 on Ford models as I had a near accident that almost happened. First, as I was driving, my mileage odometer was glitching showing dashes "------", also notice that my check engine light came on and as a result the airbag off warning was showing as well. As a result of all this, seems that the vehicle malfunction as my vehicle was in "limp mode" while all of this was happening and when pressing the gas no acceleration was happening (mind you that was all happening in heavy traffic). After moving steadily and avoiding heavy traffic, I parked my vehicle to the side and turn it on and off. This seems to restart the system however my check engine was still on. After further research on this issue, I see that this is a known issue that happens with the model of my vehicle. After calling the dealership with my issue, they state it is a customer program rather than a recall. I beg NHTSA to please supplement this known issue and instead of 10 years, please use the 150K mileage. I cannot be driving with this unsafe issue as it was a scary issue that happen during traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655055April 16, 2025
EQUIPMENT
The contact owns a 2018 Ford F-150. The contact stated while parked and attempting to start the vehicle, the check engine light illuminated. The vehicle was serviced under NHTSA Campaign Number: 24E012000 (EQUIPMENT), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and opened a case. The failure mileage was 146,117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655057April 16, 2025
POWER TRAIN
Transmission delay in shifting and or jerking while shifting through gears. Was travelling at highway speeds in 10 gear and my transmission lost power. Could not accelerate at all transmission was non responsive for a couple seconds while showing it was in 1st gear. This happened a couple more times at lower speeds from 7th gear and downshifted automatically to 1st cutting off any power to transmission. I had made a left turn and vehicle stalled from transmission not accelerating at all and hesitated and jerked into 4th gear. Downshifting and upshifting is delayed affecting the driveability of the vehicle. Vehicle only has 63k miles on it no prior transmission issues at all. I took it into Ford dealership and they said heave seen problems like this with this vehicle in the past and right about where my mileage was at too. Ford says I need a new transmission but cannot diagnose what exactly is wrong with the transmission. Their option they gave me was $6700 to open up transmission and replace parts but the price doesn't include parts or a new transmission at $8100. In doing a little research online there appears to be a major concern with Ford/GM over the 10 speed 10r80 transmission I have. I have 3 children and do not trust driving the vehicle as the driveability of vehicle is a safety hazard and believe it's due to Ford knowingly that there are concerns over the transmission and not willing to do anything to fix their engineering issues with the transmission. The highway speed that i explained could have resulted in a crash or worse, someone getting hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655072April 16, 2025
EXTERIOR LIGHTING
My truck was "repaired" for recall 23S30. The light bar gets microcracks that leet water in and short out the lights. The "repair" was to replace the light bar with another light bar that does the exact same thing. It lasted just over a year before it went out. It didn't even last as long as the original that was recalled and replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655086April 16, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
The truck would just shut off while driving or not start whenever you need it to. It acts like a dead battery but the battery is fine. It has been at the dealership for 45 days plus straight for this issue. When it cuts out, we lose all steering all breaking all power. I’m very lucky it hasn’t taken my life or one of my family members lives. There are some innocent person on the road because of The lack of quality and workmanship. In my opinion the truck needs to be recalled because it’s been nothing but a hassle for us.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11655008April 16, 2025
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to the dealer and was diagnosed with a fractured axle and bolts. The contact was informed that the axle and bolts needed to be replaced. The vehicle was repaired. In addition, the contact was informed that the parts used for the repair were the original parts. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would become available. The failure mileage was 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654939April 16, 2025
POWER TRAIN
Sometimes goes into neutral when accelerating. In a couple seconds, will then find a gear. From a dead stop, will sometimes shift to tenth gear, making it seem like the transmission is in neutral. Hard shift from 1st to 3rd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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