Ford F-150 Complaints

39,812 consumer complaints on file.

#11664969June 4, 2025
POWER TRAIN
The transmission is falling out of gear at random times including when going up hills or when merging onto the interstate. Other times it revs up and won’t switch at all only to slam into gear. Most problems with shifting occur around the 3rd and 4th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664909June 4, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 60-65 MPH, there was fluid leaking from the vehicle, and the engine was overheating. There were no warning lights illuminated. The contact checked the Ford Pass App and became aware that the transmission had been serviced four times. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664790June 4, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Transmission harsh shifting, jerking, sudden loss of power, and unexpected downshifts. Goes into power saving mode every time I shut vehicle off. Remote start never available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664510June 3, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The contact stated that the vehicle was previously repaired, and the cam phasers and timing chain was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664536June 3, 2025
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Ford F-150. The contact stated that the engine warning light was intermittently illuminated. The contact stated while driving at undisclosed speeds and making sharp turns, the vehicle stalled. The contact was able to pull over to the side of the road and depressed the brake pedal until the vehicle responded as needed. The contact stated that the failure had been recurring while making sharp turns and while coming to a stop at traffic lights. The vehicle was taken to the dealer, and the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664565June 3, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Rear window ford part number 1542006 - Back window glass has 1" cracks in glass where the glass connects to the body on the left passenger side of the crew cab. Cracks have caused leaks into the cab interior and has caused the modem, mounted behind the rear passenger set on the back wall to stop working as water has infiltrated the electronics. Vehicle was inspected at dealership and their 3rd party glass leak specialists discovered the cracks in the glass connection. I have no idea as to how long this has been going on, estimate a few months as I recently discovered I could not communicate with the vehicle through the Ford Connect App and called Ford Connect, they identified an issue with the modem and when I pulled back the upholstery to see, there was water dripping inside the vehicle. Unknown if cracks will propagate, however they are leaking when it rains. I will be replacing the glass to prevent further leaks from occurring. I have extended warranty through Ford and "glass" is not covered. Reached out to Ford Care and they would not cover. Suggested that I put in a report here so that if later recall or other action, I might be able to get refund for the repair that I am now going to have to pay for to replace the glass and possibly the modem. No other symptoms other than the filaure of the modem that alerted to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664629June 3, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2019 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION); and the vehicle was taken to a local dealer for the recall repair. The contact stated that shortly after the vehicle was repaired the vehicle experience electrical failures. The contact stated that while driving at undisclosed speeds, the navigation system and radio became inoperable. Additionally, the contact stated that at whatever volume level the radio was set to, the level remained until the vehicle was turned off and restarted. There was no warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the APIM Controller was faulty and needed to be replaced. The vehicle was repaired twice; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664638June 3, 2025
UNKNOWN OR OTHER, POWER TRAIN
Background: I’ve had my F150 for 7 years. For 6.x years though, the truck was operating with improper software in the Powertrain Control Module (PCM) that managed the Emissions system’s control and monitoring. This is according to the Ford Recall Notice in Feb 2025 (2E14) stating the above. To address the Recall, a Ford technician came to my house, performed the software recall update, and immediately afterwards, my check engine light came on. Days later, back at the Ford dealer, they charged me a $200 diagnostic fee, and concluded my Catalytic Converter was bad and needed replacement. And the $2000 repair would be my responsibility since my mileage was (now) over the Emissions Warranty limit. My question to them was: “when did the Catalytic Converter fail”? Dealer answer: Not sure. The old/incorrect software couldn’t detect when it went bad. My comment: So the Converter may have failed in year 1 ,2, 3, 4 or 5 (still in warranty term) and just not flagged it back then? Dealer Answer: It’s possible, no way to know for sure. Point is: There’s a good chance the part actually ‘failed’ during the warranty period. How can Ford logically assign responsibility to me when the software was ‘incorrect’ for 6 years?? I DON'T LIKE DRIVING A TRUCK THAT'S POLLUTING MORE due to a failed Catalytic Converter, but the dealer wasn’t able to explain why it failed AFTER the warranty period. I feel that Ford should replace the Converter at their cost since the point of failure was most likely during warranty, but never triggered due to the defective/recalled software that the Truck had for it's entire life. There are online people saying similar. Got the recall done, then was told they needed a $2000 repair to the Converter. I suppose many will just continue to drive with the non functioning catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664665June 3, 2025
UNKNOWN OR OTHER, POWER TRAIN
After passing a car on a two lane highway 120 miles from home a wrench light came on and the transmission got stuck in 5th gear. We pulled over, stopped the truck and then it got stuck in 3rd gear and then the check engine light came on. The truck then proceeded to on into limp mode. At that point with the transmission clunking we and the truck shutting down we didn't feel safe driving the vehicle to our weekend destination nor did we feel safe driving it home as we had no idea if the transmission would completely fail. These were two lanes roads with not much shoulder and steep cliffs along the road in many areas and it was very unpopulated so any number of things could have happened to put us at risk. We had the truck towed 120 mileshome and taken to the nearest Ford Dealership, which was Larry H Miller Ford in Mesa, Arizona. The wrench and check engine light did go off but the service center was able to find the codes when they checked and it was determined to be lead frame failure. They removed and replaced the lead frame. There was no warning or codes prior to this happening - only on the day it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664674June 3, 2025
ENGINE
Internal coolant leak issues leading to engine failure. Know defect publicly acknowledged by Ford as there is a class action lawsuit for the later models, but same engine (2.7L eco boost) My gauges do not register that my coolant is low or empty. I have taken it to the dealership twice in 6 months for the complaints of coolant loss. An independent mechanic suspects the same issues as the known defect leading to engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664675June 3, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664677June 3, 2025
ENGINE
My apologies, I sent prematurely, case number 11664674 is already open, but I wanted to add to it. My 2017 Ford F-150 with the 2.7L EcoBoost engine has experienced recurring coolant loss and is now showing signs of internal engine damage. I initially reported the issue to the Ford dealership in November 2024, but no issue was found. On May 23, 2025, the dealership told me I need a new engine. My independent mechanic suspects cracked intake valves or internal coolant intrusion — a known defect in the 2.7L EcoBoost engine. This appears to be the same issue identified in class action lawsuits and previous NHTSA complaints. I feel the vehicle is now undrivable due to my fear of imminent engine failure. My extended warranty expired in December 2023, but the problem started well before that with white smoke coming out of the tail pipe upon cold starting. I am requesting NHTSA investigate these recurring issues, as this appears to be a widespread and unsafe defect affecting multiple years of the Ford 2.7L EcoBoost engine. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664695June 3, 2025
POWER TRAIN, ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA Hotline to report the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664724June 3, 2025
STEERING, ELECTRICAL SYSTEM
The electronic power steering locked up while driving & could not turn the wheel at all. Yes this has been inspected & confirmed by an independent service center. There were no warning lamps or messages prior to this incident. The vehicle is render useless with the locked up steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664696June 3, 2025
POWER TRAIN
The Ford 10R80 transmission in my 2021 F-150 removes all confidence in the dependability of this truck. The transmission will slip and not engage for about 3-5 seconds and then lurch forward after finally finding the gear. This happened multiple times now and the 2 most dangerous were while taking an unprotected, but authorized left turn on a busy highway. Vehicles in the opposing lane had to slow down because as I started to turn, the truck hardly moved as I hit the accelerator. The gear finally engaged and I was able to get out of the way before being hit. Many technicians have told me this is almost certainly due to the widely known faulty CDF drum on 2021-2022 F-150's. Ford has since revised the CDF drum, but anyone who owns a 2021-2022 will have to pay out of pocket after this part inevitably fails and causes catastrophic damage. This is a VERY dangerous and serious fault with an essential part of the vehicle. Ford needs to address this issue as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664614June 3, 2025
UNKNOWN OR OTHER
Since my truck was brand new, the infotainment screen very often blacks out so that I can not see navigation, back up camera, radio, etc. It keeps resetting itself until it comes back on. A couple of times when I brought it in for service I asked them to check it out and it was always "Seems to be working fine". Today I backed into a sign as the back up camera was frozen and I did not notice that it was not real time. After I hit the sign, the screen went black and then the Ford insigna came up and it repeated 3 times and then everything was fine. Ford service has never been able to fix it as the don't see it when they start the vehicle. I will start taking videos with my phone. Anyway now that the extended warranty just ran out, it is getting worse where it happens almost all the time. I talked to some friends and they tell me they have the same issue so you need to be aware that this dangerous situation might be a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664607June 3, 2025
POWER TRAIN
Transmission consistently shifts hard, both up and down gears, and has a constant vibration in overdrive gears at 45-55 MPH. Transmission was inspected and found to have a bad valve body which was replaced. Vibration did not subside. Within 6 months, rough shifting returned and increased in frequency and force. Down shifting at braking becomes stuttered and can cause the vehicle to continue further along due to increased torque from the down shift. Up shifting can cause sudden acceleration due to inconsistent pause between hard shifts leading to unintended acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664511June 3, 2025
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated while driving and making a turn to pull out of the driveway, the rear passenger's side wheel started sliding. The contact stated that upon straightening up the wheel to drive forward, the rear passenger's side wheel responded as needed. The contact stated while driving 30 MPH, the rear passenger's side wheel spun and slid. The contact was able to pull over to the side of the road temporarily. The contact stated that the failure recurred while turning and while driving straight. The contact was able to drive to the nearby residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 125,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664487June 3, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
While stopped at a traffic light or in an intersection preparing to make a turn, the vehicle’s engine will randomly shut off. Simultaneously, a pre-collision warning appears on the display. This causes the vehicle to become temporarily disabled, even as oncoming traffic approaches. To recover, the driver must shift the vehicle into park, restart the engine, and quickly accelerate out of the way to avoid a potential collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664244June 2, 2025
POWER TRAIN
Transmission slips and goes into neutral while in heavy traffic. Ford says the cdf drum is bad and will need the updated one installed in the transmission along with a full rebuild and will not be covered under any recall or tsb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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