Ford F-150 Complaints

39,812 consumer complaints on file.

#11706948December 24, 2025
SERVICE BRAKES
2017 F150 Super Crew 4x4 brought into dealership for brake master cylinder recall. ( no lights on dash) Dealership changed both the master cylinder and brake booster at no charge. The same day the vehicle was picked up, I returned it to the dealership. The vehicle was having issues with keeping straight on the highway and when I slowed down when coming to a full stop, the steering wheel turned completely to 1 side on its own. These symptoms were not present when vehicle was initially dropped off. Dealership is now telling me that the ABS module is bad and that I need to pay for that repair. The local Ford dealership submitted documentation (Special Service Support Center Assistance Request) to Ford to cover related damage, but request was denied. I called Ford corporate to re-open case and appeal decision. Ford corporate would not re-open. I requested a field service engineer to review my situation, Ford said No. I asked for good will assistance, Ford said no. I asked if Ford could do anything to assist, Ford said no. It has now been over 45 days without my vehicle. The steering wheel rotating on its own after braking is a critical safety concern. The local dealership has changed the recall to complete and left me with a vehicle that is not safe to use. They claim the ABS module is bad and I have to pay out of pocket, but they have yet to provide any documentation or reports including any OBD2 codes that indicates this is not as a result of the recall work performed. In summary, I left my vehicle at dealership for recall on master cylinder and after repairs the vehicle is having issues with related components that were not present before dropping off. All I ask is that Ford can assist by covering the needed parts and labor to get my vehicle back on the road performing safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706960December 24, 2025
POWER TRAIN
The 10 speed transmission slips, misses and fails across all gears, but especially in lower gears. Engine only had 37,000 miles on it when I bought the vehicle through Carvana. It’s been having this issue from day one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706988December 24, 2025
POWER TRAIN
Truck has a lag then hard catch going from 7th to 8th gear and sometimes skips gears causing burnt transmission fluid and lower rear seals along with water pump seals all seals and gaskets are bad being ford used plastic gaskets that year and ford recommends changing to more current seals and gaskets but don't want to cover costs , my truck is sitting in a shop with 4,900.00 in repairs do to ford parts for that year faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706967December 24, 2025
ELECTRICAL SYSTEM
The instrument cluster on my vehicle has failed intermittently and/or completely, resulting in loss of speedometer visibility and loss of critical warning indicator information. This includes safety-related alerts necessary for driver awareness, such as warning lights and vehicle status indicators. Due to this failure, the vehicle is unsafe to operate because the driver cannot reliably monitor speed or receive safety warnings required for safe driving. A repair order was opened at a Ford dealership to address this issue. The vehicle is covered by an extended warranty provider, which approved a repair request related to the instrument cluster failure on December 16, 2024. The warranty provider further confirmed approval for instrument cluster replacement on December 22, 2024. These approvals confirm the defect was acknowledged and authorized for repair. Despite the safety defect remaining unresolved, the dealership closed the repair order. Ford corporate customer service has confirmed that the repair order shows as closed on their end, even though the instrument cluster failure has not been corrected and the vehicle remains unsafe to operate. Closing the repair order disrupted manufacturer responsibility tracking and reimbursement eligibility while the safety defect persists. As a result, I have incurred out-of-pocket expenses including towing, rental vehicle costs, and related transportation expenses. This instrument cluster failure constitutes a safety-related defect under DOT and NHTSA guidelines because it prevents safe operation of the vehicle. I am requesting manufacturer accountability and corrective action to ensure this safety defect is properly addressed and tracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706949December 24, 2025
EXTERIOR LIGHTING
Day running lights vertical ones seem to be going out on the F150 and recently mine too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706709December 23, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Ford F-150. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 109,000 and at the time of registration, it was discovered that the mileage was 276,000. The contact later confirmed the discrepancy with a Carfax report that listed the mileage at 276,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706726December 23, 2025
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR, VEHICLE SPEED CONTROL
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the steering wheel. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was approximately 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706803December 23, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was just stopped at a red light and took foot off pedal and the vehicle didn't restart. The instrument cluster showed a warning saying "Auto StartStop Shift to P then Restart". This has happened 4-5 times in the past month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706823December 23, 2025
SEATS
I was rear ended by a driver going approximately 35-45mph while I was coming to a near stop at a stop light, driver struck me totalling my vehicle and gaming me up to the right and down into the ditch alongside the road, my airbags never deployed but at fault party aurbags did. At some point during the accident most likely during the initial impact the driver side seat of my f150 broke resulting in my seat laying flat and me laying on top of it. The seat was a powered movement seat, the seat appears to have broke the back rest movement or retaining device. The seat failing to keep me in the correct upright position may have attributed to a severe back injury. Vehicle was taken to insurance salvage yard by state farm, was also investigated by state farm insurance adjuster but any additional info was not provided to me beyond the vehicle is a total loss At the time of the accident no warning lights were present however a emissions light was intermittent for 02 sensor, after the accident several lights were present for airbag/accident and rear parking aid sensors
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11706834December 23, 2025
POWER TRAIN
Four times in the previous two weeks, while driving between 20 and 50MPH, the transmission has downshifted from 6th to 1st gear, locking the rear tires. Speedometer reads zero, airbag warning light illuminates, and odometer/MPG shows dashes instead of numbers. Ignition must be turned off and on to recover. Trusted private mechanic performed diagnostic: removed transmission pan, changed filter, checked electrical, and replaced fluid. Cost: $700. The issue was not resolved. Internet search suggests a known "lead frame" issue and recall. Valencia AutoNation Ford suggests having their technicians diagnose at a cost of approximately $350. I was quoted roughly $5500 to rebuild/replace the transmission. I reported this issue to Ford Corporate "Customer Satisfaction" (Case CXH-06529440-C7D1J5), but was offered no assistance. This complaint appears over 200(!) times in the NHTSA database just for 2013 Ford F-150 trucks. My family cannot drive this dangerous vehicle, and I cannot sell it in this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706875December 23, 2025
UNKNOWN OR OTHER
I had just gotton on route 5 north from the Agawam rotary. After I merged onto route 5 I drove a short distance then I heard a loud noise from the rear of my vehicle. Immediately after the loud noise my rear end kicked out and I lost complete control of my truck. I hit the brakes and tried to slightly counter steer and I still had absolutely no control over the truck. I then proceeded to go over a straight edge bridge curbing and then a bridge guardrail. I did not hit any potholes,their were none and I was driving in a straight line at approximately 40 mph. My truck was hanging over the bridge.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11706892December 23, 2025
ELECTRICAL SYSTEM, STEERING
Orchid Isle Ford in Hilo has replaced the electronic power steering rack and pinion already once but now it’s gone bad again.I don’t understand why because I hardly drive my truck and it has only 40 something thousands miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706853December 23, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Description of Incident: The vehicle exhibits a severe and unpredictable transmission "shudder," "stutter," and hesitation during gear synchronization, specifically during 1st–3rd and 8th–10th gear transitions. This manifest as a violent "shaking" sensation and a loss of momentary acceleration while merging into high-speed traffic. This issue was first reported to an authorized Ford dealership on December 17, 2024. At that time, the vehicle exhibited harsh shifting and "shuddering" consistent with Ford Technical Service Bulletin (TSB) 22-2428. Despite being under a 150,000-mile service contract, the dealer misdiagnosed the mechanical transmission defect as an engine misfire, resulting in ineffective repairs. The defect has persisted and worsened. The internal failure has been identified as a defective CDF Clutch Drum (Cylinder) where an internal bushing moves out of place, obstructing fluid flow and causing mechanical "slip." This is a known manufacturing defect documented in multiple Ford TSBs (22-2428, 23-2250, and 24-2101). Safety Risk: The failure causes unpredictable power delivery. On multiple occasions, the vehicle has hesitated or "stuttered" while attempting to merge onto highways or cross intersections, leaving the vehicle vulnerable to side-impact or rear-end collisions. The lack of consistent throttle response and the violent nature of the shifting creates a significant safety hazard for the driver and surrounding motorists. Verification/Inspection: The symptoms were reported to a Ford dealership multiple times. As of December 2025, the dealership has opened a formal case with the manufacturer to verify the internal "cause of failure" by the Shop Foreman. No warning lamps or Diagnostic Trouble Codes (DTCs) appeared on the dashboard, as the failure is a mechanical internal bushing slip that does not always trigger a software sensor until total failure occurs. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706810December 23, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In November, shortly after engaging adaptive cruise control on [XXX] the truck indicated an incorrect speed limit of 45 mph and immediately started braking HARD causing a hazard on a busy roadway. I stomped on the gas trying to override the automation until I could disable the feature. This is a commonly reported issue on forums and local news reports ( [XXX] ) and does not appear to have a fix so I have not bothered to take it to the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706802December 23, 2025
VISIBILITY/WIPER
My windshield wipers were working on Dec 19th as we drove to the store. When we came back out the wipers or sprayer no longer worked. This caused extreme low visibility while driving on the street. Being an all electric vehicle I figured maybe it was a system malfunction. So I turned the car off to restart and still no fix. After doing some research and checking ford website I found an open recall#22S71, for 2022 Ford F150s(including lightnings, which is my car). The recall is for the wiper motor failing. I called to check if my car was under the recall and was informed that my VIN was not apart of that recall. I explained that it seemed like the same issue but was told it did not matter. I took the truck to an automotive electrical shop and they have confirmed that it is indeed my wiper motor has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706723December 23, 2025
FUEL/PROPULSION SYSTEM
Recall #25S75 (Low pressure fuel pump failure) was issued in July of 2025 and has still not been resolved as of this date (12/23/25). I am filing a formal complaint with NHTSA about Ford Motor Company not resolving this issue in a timely manner. This appears to be a pattern with FMC regarding recalls, two previous of which took almost a year to remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706689December 23, 2025
POWER TRAIN, WHEELS
I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer Recall Number23S65 NHTSA Recall Number23V896
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706549December 22, 2025
POWER TRAIN
10 speed TREMIC transmission, the same one covered by NHTSA #24V-208. Transmission hunts for gears, and has dropped from a high gear to first gear without warning. The advisory says that it could drop out of any gear to first gear without warning possibly causing a crash. For some reason, my vehicle with the same transmission and same problems is not covered by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706626December 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Since the brake recall was performed when driving the brake light will come on in the instrument cluster. When the light comes on the brake pedal gets stiff. Like it's stuck and takes a little effort to break free. This is not present when the light is off. Before the recall was performed I never had an issue with the brakes or the light coming on. Also. The door ajar light in the instrument cluster comes on when all the doors are completely closed. Will turn off after pulling over and turning the truck off, and back on. Sometime it comes on for a whole day no matter how many times I restart it, then be fine the next time I use the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706679December 22, 2025
POWER TRAIN, ENGINE
While in 6th gear driving on the highway at 70 mph the truck downshifted to 3rd and drastically decelerated. When this happened the instrument display went from having all 6 gear numbers viable to only 1 - 3. It had to be put into Manual Mode and shifted into 6th manually. This happens twice in the same trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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