Ford F-150 Service Bulletins (2021)
634 manufacturer communications on file.
- November 8, 2021•Document ID: 10203859Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SSM 50270
- Date Added:
- December 7, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles with ProPower Onboard may exhibit a message in the touchscreen stating Pro Power Onboard Turned Off Ground Fault Detected, after performing the Pro Power Onboard test function. This is a normal response after performing the test and full system function may be restored after pressing the on-screen RESET button. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in April of 2022. The software will update automatically if Vehicle Connectivity is turned ON. Inform the customer that durability is not affected and they can continue to drive the vehicle. Contact the customer in May of 2022 to determine if they received the update. If the customer needs assistance, schedule a follow-up appointment. Monitor OASIS for updates.
Associated Products (1)Associated Documents - November 3, 2021•Document ID: 10203648Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- TSB 21-2388
- Date Added:
- December 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with SYNC 4 without navigation may exhibit a condition where the compass direction indication is stuck or is not updating correctly in the instrument cluster and/or SYNC 4 screen. This may be due to a software concern in the telematics control unit (TCU) and the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the TCU and the APIM. Note: The TCU and the APIM software update that addresses the symptom listed in this bulletin may have been sent via over the air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (1)Associated Documents - October 26, 2021•Document ID: 10202860Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2373
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with equipped with a 3.5L EcoBoost or 3.5L PowerBoost and built on or before 31-Mar-2021 may experience an external loss of coolant. This may be due to a leak in the degas bottle hose between the degas bottle and thermostat housing. To correct the condition, follow the Service Procedure to inspect and replace the left degas bottle hose between the degas bottle and thermostat housing.
Associated Products (1)Associated Documents - October 26, 2021•Document ID: 10202846Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- Mfr Comm. #:
- SSM 50226
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience a false alarm activation event with a trailer connected. A Security System Detected A Trailer Disconnect message may also display in the FordPass app. This may be due to various software parameters in the trailer module (TRM) and compatibility with certain trailer lights. Inform customers that Ford is developing a software update that is expected in February 2022. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in March 2022. For trailers that experience this false alarm event, advise customers to electrically disconnect the trailer when parked, then lock, unlock and lock the vehicle again, and reconnect the trailer. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - October 26, 2021•Document ID: 10202793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
- Mfr Comm. #:
- SSM 50229
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 400W alternating current (AC) power outlet system may experience the AC power outlet system being inoperative and DTC B1330:9A stored in the BCM. This may be due to a connection and/or outlet issue at any of the 3 AC power outlets. If this concern is present, closely inspect C4628 at the pickup bed AC outlet for possible connection and/or contamination issues and repair as necessary. If there are no connection or contamination issues present at C4628, or a repair has been made AC power outlet system, you must download and run the Reset the Battery Monitoring Sensor Learned Values app (routine 203A) in the FDRS to relearn the direct current/alternating current converter module A (DCACA) outlet configuration and retest. If the B1330:9A persists, continue with normal diagnostics in the Workshop Manual, Section 414-05.
Associated Products (1)Associated Documents - October 26, 2021•Document ID: 10202792Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50228
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a Motor Coolant Over Temperature message in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic module C (SOBDMC). This may be due to software parameters in the SOBDMC. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in February of 2022. The software will update automatically if Vehicle Connectivity is turned ON. Inform the customer that powertrain durability is not affected and they can continue to drive the vehicle. Contact the customer in March of 2022 to determine if they received the update. If the customer needs assistance, schedule a follow-up appointment. Monitor OASIS for updates.
Associated Products (1)Associated Documents - October 21, 2021•Document ID: 10202646Service Bulletin/Repair InstructionsELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 50217
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may exhibit diagnostic trouble code (DTC) U0143:87 stored in the trailer module (TRM). This may be due to various software parameters in the TRM. This DTC should be disregarded as it does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TRM update beginning in March 2022 to prevent this DTC from setting.
Associated Products (1)Associated Documents - October 19, 2021•Document ID: 10202644Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50211
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with power running boards (PRB) may exhibit a running board that deploys after exiting and locking the vehicle, remain deployed when the key fob is stored in or near the vehicle or becoming out of sequence with one up and one down and/or DTCs C1008 or C1009. This may be the result of driver seat module (DSM) software. To correct this condition, reprogram the DSM using the latest level of the Ford Diagnosis and Repair System (FDRS). Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use casual part 14C708 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - October 15, 2021•Document ID: 10202631Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
- Mfr Comm. #:
- SSM 50202
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience an illuminated anti-lock brake system (ABS) indicator in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3000:48 stored in the ABS module. The U3000:48 DTC in the ABS module typically sets in conjunction with various chassis DTCs. When addressing related ABS concerns, all chassis DTCs are to be diagnosed and resolved first using Workshop Manual (WSM), Section 206-09, before attempting to diagnose and resolve any network communication DTCs.
Associated Products (1)Associated Documents - October 12, 2021•Document ID: 10202700Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- TSB 21-2310
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, Information and Entertainment screen freezing/locking up, Pro-Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank Information and Entertainment screen, Apple CarPlay connection concerns, and/or Bluetooth connectivity concerns. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM.
Associated Products (1)Associated Documents - October 8, 2021•Document ID: 10202699Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- TSB 21-2295
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 14-June-2021 may exhibit a rubbing noise at the front of the vehicle while driving and/or diagnostic trouble codes (DTC) C0031 and/or C0034 in the anti-lock brake system (ABS) module. This may be caused by an incorrectly routed front brake flexible hose. To correct the condition, follow the Service Procedure to inspect the front brake flexible hose routing.
Associated Products (1)Associated Documents - October 8, 2021•Document ID: 10202622Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS; POWER TRAIN
- Mfr Comm. #:
- SSM 50184
- Date Added:
- October 29, 2021
- Manufacturer:
- LINCOLN
SummarySome 2021 Bronco/F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive drive cycle before attempting internal service. Although this routine was developed for low mileage vehicles, its usage is being expanded for various symptoms across the life of the vehicle.For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - October 1, 2021•Document ID: 10202609Service Bulletin/Repair InstructionsEQUIPMENT; COMMUNICATION: VEHICLE TO INFRASTRUCTURE; STRUCTURE
- Mfr Comm. #:
- SSM 50167
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 2.0kW Pro Power Onboard inverter system and built on or before 22-Nov-2021 may experience a loud fan noise emitting from under the rear seat. This may be due to various software parameters in the direct current/alternating current converter module A (DCACA). A 2.0kW Pro Power Onboard inverter system is identified by: DCACA inverter assembly being located in the cabin under the rear seat on the left side of the vehicle. To correct the condition using the latest level of Ford Diagnosis and Repair System (FDRS), reprogram the DCACA module. For claiming use causal part number 19G317 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - September 29, 2021•Document ID: 10201908Service Bulletin/Repair InstructionsENGINE; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 21-2338
- Date Added:
- October 5, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P0A1A:06 and/or P1A0E:64 stored in the secondary on board diagnostic control module C (SOBDMC), also referred to as the inverter system controller (ISC). These DTCs may be set due to an issue related to electric motor performance. To correct the condition, follow the Service Procedure steps to identify a concern with the hybrid drive unit.
Associated Products (1)Associated Documents - September 29, 2021•Document ID: 10201702Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- SSM 50162
- Date Added:
- October 1, 2021
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E and F-150 vehicles equipped with a 360 degree camera system may experience a Reverse Brake Assist Unavailable message displayed in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) B1578:78 in the image processing module A (IPMA) after an on-demand self test is performed. To clear the Reverse Brake Assist Unavailable message displayed in the IPC, download and run the 360 Degree View Camera Alignment app for the IPMA using the latest version of the Ford Diagnosis and Repair System (FDRS). Once the 360 Degree View Camera Alignment routine is successful and the Reverse Brake Assist Unavailable message is no longer displayed in the IPC, perform a continuous memory self test. If any DTC's persist, continue with Workshop Manual (WSM), Section 419-07 diagnostic procedures.
Associated Products (1)Associated Documents - September 28, 2021•Document ID: 10201700Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50156
- Date Added:
- October 1, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.3L or 5.0L engine, Transit vehicles equipped with a 3.5L Duratec engine, and Explorer/Police Interceptor Utility vehicles equipped with a 3.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0106 stored in the powertrain control module (PCM) after key-off transportation of the vehicle to higher altitudes. To correct the condition, clear the DTCs, cycle the ignition to OFF, cycle the ignition to ON, wait ten seconds, cycle the ignition to OFF, wait ten seconds, then start the engine. If the condition remains, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for diagnostics.
Associated Products (3)Associated Documents - September 27, 2021•Document ID: 10201623Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- Mfr Comm. #:
- TSB 21-2296
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may exhibit a clicking/scraping noise from under the vehicle. This may be due to a heat shield becoming detached from the underside of the body and/or pickup bed. The heat shield from the underside of the pickup bed may also be partially detached or missing. To correct the condition, follow the Service Procedure to repair the heat shield(s).
Associated Products (1)Associated Documents - September 27, 2021•Document ID: 10201617Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- TSB 21-2291
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with blind spot information system (BLIS) and rear lamp assemblies utilizing 2 incandescent bulbs and built on 01-Jan-2021 and through 30-Apr-2021 may experience a turn signal indicator flashing fast in the instrument panel cluster (IPC) with one or more of the rear lamp bulbs not flashing. This may be due to an incandescent rear lamp bulb not being completely inserted or has fallen out of the bulb socket. To correct the condition, follow the Service Procedure to inspect and replace the rear lamp wire harness.
Associated Products (1)Associated Documents - September 24, 2021•Document ID: 10201604Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50151
- Date Added:
- September 28, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may have one or more of the following DTCs P0A23, P0A6F, P0A72, P0A75, P0A71, P0A74, P0A77, P0DFA, P06B1, P0A47, P1A0E set by the secondary on-board diagnostic module C (SOBDMC) or secondary on-board diagnostic module B (SOBDMB). This may be due to a drop in the 12-volt circuit. These DTCs will often occur at vehicle key-on and may be difficult to reproduce. Before replacement of the SOBDMC or SOBDMB, diagnose any low voltage DTCs (P0562, U3003) in other modules in the 12V system. If low voltage (less than 10V) is observed in these DTCs snapshot, diagnose the 12v system first. Refer to Workshop Manual (WSM), Section 418-00.
Associated Products (5)Associated Documents - September 23, 2021•Document ID: 10201600Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50140
- Date Added:
- September 28, 2021
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E, F-150, and Edge vehicles may experience a GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System (FDRS) stating The Programming Or Part Number Validation Process Has Failed. This may be due to the USB flash drive being removed from the vehicle media hub before fully completing reprogramming. Reprogram the module(s) following the vehicle onscreen prompts. After the ignition cycle during reprogramming, the touchscreen may go blank. This is a normal part of the reprogramming process. Leave the USB flash drive installed in the media hub until the touchscreen displays Update Successful.
Associated Products (2)Associated Documents