Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#544822October 8, 2003
AIR BAGS:FRONTAL
NO DEPLOYMENT OF DRIVERS AIRBAG IN AN ACCIDENT, WHICH RESULTED IN INJURY. ACCIDENT WAS A LEFT SIDE FRONTAL IMPACT OF 30-35 MPH, FORCEFUL ENOUGH FOR AIRBAG TO DEPLOY.(TEXAS POLICE DEPT.) THE PASSENGER SIDE AIR BAG DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10042410October 7, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THAT INTAKE MANIFOLD CRACKED, CAUSING THE FLUID TO LEAK ONTO THE ENGINE. CONSUMER HAS CONTACTED THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042454October 7, 2003
WHEELS:RIM
VEHICLE'S RIMS ARE CRACKED, A RECALL WAS ISSUED; HOWEVER VEHICLE IS OUTSIDE THE REMEDY SCOPE. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042300October 6, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
EMAIL FM ELLEN ROW (NC) INQUIRING ABOUT THE SAFETY OF HER 1997 FORD CROWN VICTORIA, WANTS TO KNOW WHY RECALL WAS ONLY FOR THE POLICE CARS.*MR THE CONSUMERS VEHICLE WAS IDENTICAL TO THE POLICE VEHICLES BEING RECALLED FOR FUEL TANK PROBLEMS. THE CONSUMER PAID TO HAVE THE REPAIRS MADE BUT CANNOT UNDERSTAND WHY HER VEHICLE WAS NOT COVERED UNDER THE RECALL. *NLM *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042330October 6, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN STARTING THE VEHICLE A NOISE WAS HEARD COMING FROM THE FUEL TANK AREA. DEALER FOUND A LEAK IN THE NECK OF THE FUEL TANK WHICH LEAKED GASOLINE ONTO THE TIRES, AND THE REAR DRIVER'S SIDE BRAKES. ALSO, FUEL PUMP WAS FAULTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041217October 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1997 FORD CROWN VICTORIA BLEWOUT A KIT INTAKE MANIFOLD ON THE INTERSTATE AND I HAD TO HAVE IT TOWED TO COASTAL FORD FOR REPAIRS IN MOBILE ALABAMA AFTER LOOKING ON THE INTERNET I FIND THAT THIS WAS NOT A UNCOMMON FAULT OF THE AUTOMOBILE. ALSO A FRIEND OF MINE HAD A 1997 FORD THUNDERBIRD THAT HAD THE SAME TYPE PROBLEM AND IT WAS COVERED UNDER A RECALL. AFTER EMAILING FORD I WAS INFORMED BY DERECK #2132 AT FORD CUSTOMER RELATIONS THAT MY CAR WAS NOT COVERED BUT TO KEEP THE RECEIPT IN CASE OF A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038150October 1, 2003
STEERING:GEAR BOX:SHAFT PITMAN
WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT STEERING WHEEL LOCKED UP, CAUSING DRIVER TO LOSE CONTROL. THE DRIVER MANAGED TO STOP THE VEHICLE AND HAD IT TOWED TO THE DEALER. IT WAS DETERMINED THAT THE PITMAN ARM BROKE AT THE STEERING LINKAGE. CONSUMER . *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034556October 1, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING 60 MPH THE TEMPERATURE GAUGE WENT INTO THE RED AND THE VEHICLE BEGAN TO OVERHEAT. THE CONSUMER WAS FORCED TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE PROBLEM WAS A CRACKED MANIFOLD AND BLOCK. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040949September 30, 2003
SEAT BELTS
I OWN A 1983 AND 1989 FORD CROWN VICTORIA, BOTH OF WHICH HAVE SEAT BELT THAT WON'T LATCH - PROBLEM IS IN THE RECEIVING END. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE FORD TO PROVIDE FREE REPLACEMENT OF THE DEFECTIVE COMPONENT!! THESE VEHICLES ARE KEPT CLEAN AND MAINTAINED !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040934September 29, 2003
ENGINE AND ENGINE COOLING
WHILE OPERATING 1996 FORD CROWN VICTORIA LX 4DR SEDAN (140K MILEAGE) ON LOCAL HIGHWAY, UPON STOPPING NOTICED COOLANT SMELL. TOOK VEHICLE TO LOCAL DEALER. DIAGNOSED A CRACKED "RESIN" ENGINE INTAKE ON 4.6 LTR V8 AT SEAM UNDER TEMPERTAURE SENSOR BEHIND ALTERNATOR. REPAIRED WITH REPLACEMENT ALUMINUM INTAKE AT OWNERS EXPENSE. OLD INTAKE SENT TO WILLIAM C. FORD, CEO FORD MOTOR COMPANY, ONE AMERICAN ROAD, DEARBORN, MI, 48121, WITH LETTER OF EXPLANATION/COMPLAINT. FACTORY MANUFACTURING DEFECT. REQUEST ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039509September 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I OWN A 1999 FORD CROWN VICTORIA SEDAN. I RECENTLY DISCOVERED, THAT ONE OF THE BOLTS CONNECTING THE UPPER CONTROL ARM TO THE FRAME, WAS MISSING THE NUT TO SECURE IT AND IT HAD BACKED ITSELF OUT OF THE MOUNTING BUSHING. THE BOLT HAD BACKED OUT ABOUT 2.5 INCHES WHEN I DISCOVERED IT. THIS LEFT ONLY ONE BOLT HOLDING THE UPPER CONTROL ARM TO THE CAR'S FRAME. THE CAR HAS ONLY 24,000 MILES ON IT AND WAS RECENTLY PURCHASED USED,AT A LOCAL DEALER. THE CAR IS IN EXCELLENT CONDITION, EXCEPT FOR THE BOLT PROBLEM. I SUSPECT THAT THE BOLT CAME LOOSE ON ITS OWN BECAUSE I NOTICED THAT THE FACTORY APPLIED BLUE THREAD LOCK TO THE OTHER UPPER ARM BOLTS, BUT I FOUND NO TRACE OF THE COMPOUND ON THE BOLT THAT BACKED OUT OF THE BUSHING. THE BOLT CAUSED DAMAGE TO THE MOUNTING HOLE OF THE FRAME MOUNT AS WELL AS DAMAGING ITSELF. THE BOLT IS SLIGHTLY BENT AND SEVERAL THREADS ARE WORN OFF.THE RUBBING ACTION OF THE BOLT ELONGATED THE MOUNTING HOLE TOO. THIS MOUNT IS WELDED TO THE FRAME AT THE FACTORY AND I FEAR THAT I WILL BE STUCK WITH A MOUNT THAT IS WORN, EVEN THOUGH I AM GOING TO REPLACE THE WORN BOLT AND MISSING NUT WITH A FORD FACTORY REPLACEMENT PART.I AM COMPLAINING BECAUSE I AM CONCERNED THAT THIS PROBLEM COULD OCCUR TO OTHER VEHICLES.I DID NOT NOTICE ANY PROBLEMS PRIOR TO DISCOVERING THE BOLT FALLING OUT. IF THIS BOLT LET LOOSE WHILE I WAS DRIVING AT HIGHWAY SPEEDS, I DON'T KNOW IF I WOULD BE WRITING THIS TO YOU. I WAS A CERTIFIED MECHANIC FOR SEVERAL YEARS AND I WORKED ON FORD VEHICLES AT TWO OF THEIR DEALERS. I HAVE NEVER SEEN THIS HAPPEN TO A MOUNTING BOLT ON THE UPPER ARM ASSEMBLY,DURING THAT TIME OR SINCE THEN. IF I DIDN'T JUST HAPPEN TO OPEN THE HOOD AND TAKE NOTICE OF THE PROBLEM, I'M SURE I WOULDN'T KNOW ANYTHING WAS WRONG UNTIL IT WAS TOO LATE. THE BUSHING IS NOT WORN OUT AND THE REST OF THE SUSPENSION IS TIGHT,SO I CAN'T BLAME WORN SUSPENSION PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034586September 23, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TRAVELING 55 MPH, THE FRAME CONTROL ARM BRACKET PULLED AWAY FROM THE VEHICLE AND CAUSED A COLLISION. *AK (PULLED A "BIG CHUNK" OUT OF THE FRAME) THE CONSUMER REQUESTED THAT FORD COVER THE EXPENSES FOR THE REPAIR. RECALL# 98V322000. *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10039187September 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PLASTIC INTAKE MANIFOLD CRACKED 8" BELOW ALTERNATOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039216September 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FORWARD OF REAR AXLE AND ABOVE FUEL FILTER RUBS ON CAR BODY, RESULTING IN A HOLE IN BRAKE LINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038976September 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PLASTIC GROMMET ATTACHING LINKAGE FROM FUEL INJECTION UNIT TO TRANSMISSION BROKE. I DROVE THE CAR ABOUT 5 MILES TO A TRANSMISSION SHOP. THE OWNER OF THE SHOP SAID THIS IS A KNOWN ISSUE, AND REPLACED IT WITH A BRASS GROMMET, BUT TOLD ME THAT AS SOON AS THIS BREAKS, TRANSMISSION DAMAGE OCCURS. I NOW EITHER HAVE TO SPEND 1200 DOLLARS FOR A REBUILD, OR SCRAP A CAR WHICH IS OTHERWISE IN PERFECT SHAPE. IF THIS IS A KNOWN ISSUE, WHY IS THERE NO RECALL? A 50 CENT PART IS COSTING 1200! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039777September 11, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 55 MPH HOOD LATCH SNAPPED. HOOD FLEW UP AND SHATTERED THE FRONT WINDSHIELD. CONSUMER MANAGED TO PULL OVER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10037390September 7, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
BRAKE FAILURE- 97 CROWN VICTORIA. BRAKE LINE RUBBED THROUGH BY TRANSMISSION CROSSMEMBER- CAUSING BRAKES TO FAIL DURING DRIVING. FORD MOTOR COMPANY WOULD NOT STAND BEHIND FAULTY LINE OR REIMBURSE FOR THE REPAIRS. VEHICLE ONLY HAS 36,000 MILES ON AND SHOULD NOT HAVE WORN THROUGH ALREADY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038256September 5, 2003
WHEELS:RIM
DEALERSHIP DIDN'T HAVE THE REPLACEMENT WHEELS FOR THE STEEL WHEELS RECALL 03 V 279 000. RECALL DEFECTS HAD ALREADY OCCURRED ON ONE OF THE WHEELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037304September 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAULTY WINDOW MOTORS ,FAULTY WATER PUMP ,FRONT SUSPENSON FAULTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031606September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER HAD EXPERIENCED THE SAME PROBLEM AS IN RECALL 98I001000 CONCERNING THE BRAKE LINE. THE DEALER REFUSED TO REPAIR BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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