Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10071183January 15, 2004
ENGINE AND ENGINE COOLING, STEERING, POWER TRAIN
THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A LETTER TO WILLIAM CLAY FORD, THE CHAIRMAN OF FORD MOTOR COMPANY. WHILE THE CAR WAS STILL UNDER WARRANTY, THE OVERDRIVE SWITCH HAD TO BE REPLACED BECAUSE THE WARNING LIGHT WOULD NOT GO OFF. I FELT THAT THERE SHOULD HAVE BEEN NO CHARGE, BUT THE DEALER CHARGED ME $200 FOR LABOR. I BELIEVE THAT THIS CAR IS AN ONTARIO-BUILT MONDAY MORNING LEMON AND WILL NEVER BUY ANOTHER FORD AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069830January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN, SUSPENSION, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE THIS CAR FOR 11 YRS AND WAS VERY UPSET WHEN THE TRAN WENT OUT ON VACATION AT 83000 MILES. I HAD NO OTHER WAY OUT BUT TO GET A LIFE TIME WARRANTY ON A NEW TRAN FROM AAMCO KNOWING I WOULD HAVE THE CAR FOR MANY MORE YEARS. IM GLAD I DID BECAUSE AFTER A YEAR IT WENT OUT AGAIN AND AAMCO HAD TO FOOT THE BILL BUT IT CAUSED ME TIME. THE WINDOW REGULATOR WENT OUT TWICE IN THE FRONT. ONCE IN 1995 AND 2003. PAIN IN THE BUTT IF YOU LIVE IN SO. CAL. WOULD I BUY THE CRN VIC AGAIN? YES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069858January 15, 2004
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, SUSPENSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST I WOULD LIKE TO SAY THAT WHAT I HEAR ABOUT THE GRAND MARQUIS HAVING PROBLEM WITH THE FUEL TANK IS RATHER DISTURBING TO ME I AM AWARE NOW THAT THESE CARS ARE CAPABLE OF CATCHING ON FIRE IF HIT FROM BEHIND. I CARRY THREE SMALL CHILDREN TO SCHOOL EVERY MORNING IN "THIS CAR" I HAVE CONTACTED THE FORD CORP. ABOUT THIS PROBLEM AND THEY SEEM TO NOT BE BOTHERED ABOUT THIS FACT. NOW TO MY OTHER PROBLEMS. I HAVE JUST REPLACED MY INTAKE MANIFOLD BECAUSE THE ONE THAT CAME WITH THE CAR CRACKED WHILE I WAS DRIVING IT. MY MECHANIC STATED THAT HE FOUND OUT THAT IT WAS A VERY COMMON PROBLEM WITH THE 1996 MERCURY GRAND MARQUIS. THE FORD CORP. HAS REDESIGNED THE INTAKE MANIFOLD FOR THIS MODEL AND RAISED THE PRICE FROM ABOUT 250.00 TO ALMOST 500.00. IN JULY OF 2002 THERE WAS A PART THAT WENT OUT ON MY A/C UNIT THAT I HAD TO REPLACE (I HAVE TO CONTACT MY MECHANIC TO SEE WHAT PART IT WAS THAT WAS REPLACED) IN JULY 2002 I HAD TO HAVE MY ROTERS TURNED, IN JANUARY 2003, I HAD TO HAVE THEM TURNED AGIAN AND HAVE MY RIGHT BACK ROTER REPACED BECAUSE IT WAS NO LONGER GOOD. (ALL THIS WAS DONE ON JANUARY 10 2003 NOW IT IS JAN. 20, 2003 AND MY RIGHT FRONT ROTER IS GRINDING AGAIN (I ALSO HAD NEW BRAKES PUT ON ALL AROUND JAN.10,2003. MY DRIVER SIDE DOOR IS DROOPING BECAUSE IT NEEDS A NEW PIN PUT IN... MY CAR ALSO SEEMS TO BALK WHEN I PUSH ON THE GAS PEDDAL,MY CAR ALSO HAS A POPPING NOISE WHEN I HIT A HOLE OR TURN. WHEN I CALLED THE FORD CORP. ON THESE ISSUES THEY SEEMED LIKED THEY REALLY DIDN'T CARE ABOUT ANY OF THESE THINGS. MAYBE YOU MIGHT KNOW SOMEONE THAT I COULD CONTACT IN THE FORD CORP. THAT IS "HIGH UP" AND THAT WOULD LISTEN TO MY ONCERNS. THANK YOU FOR YOUR TIME, SINCERLY, DIANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069982January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, SUSPENSION, POWER TRAIN
PAINT: CLEAR COAT PEELED COMPLETELY OFF OF HOOD, TRUNK, ROOF, TOPS OF FENDERS, ALL AREAS IN DIRECT SUNLIGHT. SUSPENSION: REAR SPRINGS FATIQUED CAUSING PREMATURE SHOCK WARE. TRANSMISSION: LOSS OF THIRD GEAR AND OVER DRIVE, MAJOR FRONT SEAL LEAK, NEEDED COMPLETE OVERHAUL. OTHER: HEADLIGHT SWITCH MALFUNCTION CAUSING LOSS OF HEADLIGHTS AND/OR BOTH HEADLIGHTS AND TAIL LIGHTS CAUSING MAJOR SAFETY HAZARD WHILE DRIVING AT NIGHT. BRAKES: SQUEALING AND FADING FRONT BRAKES, EXCESSIVE WARE ON FRONT PADS, REAR BRAKES DONT ADJUST CAUSING SEVERE NOSE-DIVING WHILE STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070601January 15, 2004
SUSPENSION
PROBLEM: THE REAR SWAY-BAR AND SWAY-BAR HOUSING ARE DAMAGED. APPARENTLY, THE INITIAL PROBLEM OCCURRED IN THE SWAY-BAR HOUSING, CAUSING EXCESS STRESS ON THE SWAY-BAR, CAUSING THE FAILURE. THE LOCAL DEALER TOLD ME FORD IS APPARENTLY RE-MANUFACTURING THE PARTS BECAUSE OF "PROBLEMS" WITH THIS MODEL. THE DEALER WAS UNSURE IF FORD WAS GOING TO INITIATE A RECALL ON THIS MODEL. THE VEHICLE IS OWNED BY THE KNOX COUNTY SHERIFF'S DEPARTMENT, BUT IT IS ASSIGNED TO ME FOR PERMANENT USE. THE VEHICLE IS STILL UNDER WARRANTY AND IS (STILL) AWAITING SERVICE AT LANCE CUNNINHAM FORD IN KNOXVILLE, TN. MY CONCERN IS THAT THIS DEMONSTRATES YET ANOTHER SERIOUS AND POTENTIALLY LIFE-ENDANGERING DEFECT WITH THE CROWN VICTORIA. IF I HAD BEEN OPERATING THE VEHICLE AT INTERSTATE SPEEDS (OR ABOVE, AS IS SOMETIMES REQUIRED IN LAW ENFORCEMENT WORK), I FEEL THAT (AT LEAST) SERIOUS BODILY INJURY WOULD HAVE RESULTED FROM A CRASH. I AM HOPEFUL THAT FORD WILL RECOGNIZE THE DEFECT AND TAKE APPROPRIATE MEASURES TO SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053129January 13, 2004
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
I OWN A 1996 FORD CROWN VICTORIA P71 INTERCEPTOR. I HAVE A SERIOUS PROBLEM WITH MY INTAKE MANIFOLD ON THE ENGINE. THE RECALLED PART WAS NOT REPLACED BY THE DEPARTMENT THAT PREVIOUSLY OWNED THE VEHICLE, AND NOW IT HAS FAILED 6 MONTHS AFTER THE EXPIRATION LEAVING ME AN UNSAFE VEHICLE, AND RISK OF PERMANENT ENGINE DAMAGE OR FAILURE. FORD IS NOT WILLING TO ASSIST IN ANY WAY WITH THIS REPAIR OTHER THAN A STANDARD NEAR $800.00 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049873January 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING THERE WAS A SEVERE VIBRATION IN THE FRONT END. CONSUMER FOUND ON NHTSA WEB SITE RECALL 98V322000 WHICH APPLIED TO THE PROBLEM ON THIS VEHICLE. *AK THE CONSUMER WAS CONCERNED WITH THE FOLLOWING RECALLS: 981001000, 00V157001, 03V472000 00V152002, 98V322000, 97V024000 AND TSB'S 01M02, 99M01, AND 97M91. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052868January 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DEFECTIVE INTAKE MANIFOLD CAUSED COOLANT TO LEAK . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049835January 8, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DEALERSHIP REFUSED TO HONOR RECALL 021003000 FOR THE FUEL TANK, BECAUSE THE VEHICLE WAS NOT A POLICE INTERCEPTOR VEHICLE EVEN THOUGH THE RECALL LETTER WAS SENT WITH THE VEHICLE'S VIN WAS SENT.*AK FORD MOTOR COMPANY HAS ADMITTED IN A LETTER THAT THERE IS A DEFECT. WHEN THE CONSUMER CONTACTED FORD ABOUT THE PROBLEM AFTER RECEIVING THE LETTER THEY SAID IF THE CONSUMER WANTED THE UPGRADE THEN THEY WOULD HAVE TO PAY FOR IT. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053633January 7, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING INTAKE MANIFOLD ASSEMBLY EXPLODED, CAUSING THE VEHICLE TO STALL. MANIFOLD ASSEMBLY WAS REPLACED BY AN INDEPENDENT MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037733January 7, 2004
VEHICLE SPEED CONTROL
WHILE PARKING VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTITING FROM DRIVE. AS A RESULT THE CONSUMER'S VEHICLE COLLIDED WITH TWO OTHER VEHICLES WHICH DAMAGED FRONT END. *AK *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053303December 31, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PROBLEMS WITH FRONT DOOR BOTTOM HINGE, ROLLER STEM AND BRACKETS.*MR THE CONSUMER BELIEVES THE FRONT DOOR BOTTOM HINGE WAS POORLY DESIGNED OR MADE OF CHEAP METAL. THE ROLLER, STEM AND BRACKET HAVE BROKE MANY TIMES. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051106December 26, 2003
ELECTRICAL SYSTEM
ELECTRONIC ENGINE CONTROL (COMPUTER) FAILED TWICE CAUSING ENGINE TO STALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051107December 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GEAR SHIFT LEVER SHAFT BROKE PREVENTING OPERATOR FROM REMOVING FROM PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051117December 26, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY CROWN VIC HAS 43759 MILES ON IT. WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THE LIGHTS TURNED OFF (APPROXIMATELY 1.5 SECONDS)-FLASHED ON-FLASHED OFF. I TOOK THE BRIGHT LIGHTS OFF & IT QUIT TURNING OFF. I KEPT THE BRIGHTS OFF THE REST OF THAT TRIP BUT COULD STILL SMELL AN PLASTIC BURNING SMELL IN THE CAR WHEN THE LIGHTS WERE ON. I TOOK MY CAR TO THE FORD DEALER ABOUT 12-4-2003 AND THEY TOLD ME IT WAS A LIGHT CONTROL MODULE--THEN THEY TOLD ME IT WAS BACK-ORDERED NATIONALLY AND WOULD BE 2 WEEKS BEFORE IT CAME IN. I CALLED 12-26-2003 & IT IS STILL ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046587December 10, 2003
WHEELS
THE MANUFACTURER IS REFUSING TO HONOR THE STEEL WHEEL RECALL 03V279000 BECAUSE THE WHEELS ARE ON A 1999 MODEL AND THE RECALL IS ON THE 2003 MODEL. *AK THE WHEELS ON THE VEHICLE FELL UNDER THE DATE RANGE. THE RECALL SHOULD TAKE INTO ACCOUNT THAT THE WHEEL MANUFACTURER'S DATE. (FORD ANNOUNCED A RECALL ON THE 2003 VEHICLE'S AND ALSO ON THE WHEELS DATED AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2003) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046265December 10, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHEN THE BRAKES WERE APPLIED, THERE WAS A DELAY IN BRAKING, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THE CONSUMER STATED THE BRAKE LINE WAS WORN AND CAUSED BRAKE FLUID TO LEAK. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049971December 3, 2003
EQUIPMENT
THE FLOOR MAT ON THE DRIVER'S SIDE MOVES UNDER THE ACCELERATOR AND BRAKE PEDAL. THIS INTERFERES WITH PERFORMANCE OF DEPRESSING AND ACCELERATING. THE FLOOR MAT MOVES WITH NO WARNING. *AK CONSUMER HAVING PROBLEMS WITH THE FLOOR MAT MOVING UNDERNEATH THE ACCELERATOR AND BRAKE PEDALS. THIS INTERFERES WITH THE PERFORMANCE OF DEPRESSING THE ACCELERATOR AND BRAKE PEDALS. THE FLOOR MATS MOVE WITHOUT WARNING.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049139December 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD CRACKED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046325December 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE WAS IDLING THE CONSUMER SMELLED A HEAVY SCENT OF OIL BURNING. WHILE DRIVING AT 65 MPH, THE ENGINE BEGAN REVVING AT A HIGH RATE. ALSO, THE TRANSMISSION GEARS WOULD NOT GO INTO THIRD OR FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE BUSHING WAS MADE OF PLASTIC. HOWEVER, THE BUSHING SHOULD BE MADE FROM METAL. THE MANUFACTURER HAD BEEN INFORMED. *AK WHEN THE CABLE LINKAGE WAS DISCONNECTED, THE DESTRUCTION OF THE CLUTCH WOULD OCCUR. (LOCKING UP THE HIGHER TWO GEARS, WITHOUT THE LOCK UP ONLY THE FIRST AND SECOND GEAR WOULD WORK) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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