Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10046504December 2, 2003
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
THE HEADLIGHT PLASTIC COVER TURNED YELLOW MAKING IT HARD FOR THE CONSUMER TO SEE. THE LIGHTS HAD TO BE TURNED ON HIGH. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048969December 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE MANIFOLD IN MY 1997 CROWN VICTORIA CRACKED. I UNDERSTAND THAT THIS IS A DEFECT PARTICULAR TO THE 4.6 LITER ENGINE WHICH MY CAR HAS. MY CAR IS LOW MILEAGE (ABOUT 47,000) IS SIX YEARS OLD AND I AM THE SECOND OWNER HAVING HAD IT FOR 4 YEARS. I HAVE HAD REGULAR SERVICE BY THE DEALER FROM WHOM THE CAR WAS PURCHASED. I UNDERSTAND THAT THE MANIFOLD ON THIS PARTICULAR SIZE ENGINE HAS BEEN FOUND DEFECTIVE IN OTHER MODEL CARS AND ALTHOUGH A RECALL WAS ISSUED MY VIN NO. DOES NOT MATCH A SPECIFIC LIST AND THEREFORE, I HAVE TO COVER THE $1000 EXPENSE. I WILL NOT BUY ANOTHER FORD WHEN I SELL THE ONE I NOW OWN AND I WILL STRONGLY ENCOURAGE OTHERS NOT TO BUY ANY MODEL CAR WITH THIS ENGINE. I PLAN TO FILE A SMALL CLAIMS LAWSUIT AGAINST FORD WHEN I HAVE ALL THE REPAIRS COMPLETED. FORTUNATELY, I HAD ONLY DRIVEN A MILE FROM HOME AND MY HUSBAND WAS WITH ME WHEN THIS OCCURRED. HAD IT NOT BEEN FOR HIS ATTENTION TO DETAILS THINGS WOULD LIKELY HAVE BEEN REALLY BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048898November 30, 2003
EXTERIOR LIGHTING
ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU, KNOW THAT VEHICLES WITH DAY TIME DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10047597November 26, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON 10/31/03, THE ACCELERATOR ON A 1996 FORD CROWN VICTORIA STUCK CAUSING A PROPERTY DAMAGE ACCIDENT WHICH WAS REPORTED TO THE POLICE. THE VEHICLE WAS BEING DRIVEN BY MY DAUGHTER. THE VEHICLE EXHIBITED THE SAME PROBLEM WHEN MY SON WAS DRIVING IT ON 11/25/03. MY SON HAD TO PUT THE VEHICLE IN NEUTRAL AS THE BRAKES WOULD NOT STOP WITH THE BRAKES APPLIED OR STOP ACCELERATING. THIS IS AN EXTREMELY DANGEROUS CONDITION. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10048675November 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
COMPLAINT REGARDING COUNTY OF TUOLUMNE CALIFORNIA SHERIFF'S DEPARTMENT FOUR NEW CROWN VICTORIAS.*MR (NAR) *CB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10048630November 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE, THE CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONSUMER PULLED THE VEHICLE OVER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MECHANIC INFORMED THE OWNER THAT THE PLASTIC INTAKE MANIFOLD FAILED. PLEASE ADD ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048498November 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PROBLEMS WITH VEHICLE'S PLASTIC INTAKE MANIFOLD.*MR (NAR) DEALER WAS NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048395November 20, 2003
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FLEET OF 15 POLICE CARS, CROWN VICTORIA HAD THE FRONT BRAKE, ROTORS AND PADS REPLACED EVERY 20,000 MILES. THERE IS A PREMATURE WEAR OF BRAKE PARTS. DEALER NOTIFIED. PLEASE SUBMITTED OTHERS VIN#.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048230November 19, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING FRONT PASSENGER SIDE TIE ROD SNAPPED. CONSUMER LOST STEERING CONTROL. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED TO DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048102November 18, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC NOTICED THAT INTAKE MANIFOLD CRACKED, ALLOWING FLUID TO LEAK ONTO THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046431November 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT 30 MPH DRIVER NOTICED SMOKE COMING FROM INSIDE OF THE VENTS. DRIVER PULLED OVER AND LIFTED THE HOOD UP. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS. MECHANIC NOTICED THAT THE INTAKE MANIFOLD CRACKED INSIDE, CAUSING A LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045348November 3, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SUBJECT:FORD CROWN VIC LOWER BALL JOINT COMMENTS: I HAVE A 1997 FORD CROWN VIC MANUFACTURED IN ONTARIO. THE LOWER RIGHT BALL JOINT CAME APART IN THE FALL OF 2002 AND WAS REPLACED. IT IS NOW 14 MONTHS LATER AND IT WAS REPLACED AGAIN. ON YOUR SITE I FOUND THAT THERE WAS A RECALL FOR THAT ISSUE. I HAVE NEVER RECEIVED ANY INFORMATION ABOUT IT AND HAVE HAD TO PAY THE FULL COST OF REPAIRS EACH TIME. WHAT IS MY RECOURSE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045268November 2, 2003
TIRES:TREAD/BELT
FOUR YOKOHAMA AVID TOURING TIRES ON MY 1997 FORD CROWN VICTORIA FAILED DUE TO INTERNAL SEPARATION RENDERING THE CAR DIFFICULT TO CONTROL. THESE TIRES FAILED SEQUENTIALLY WITHIN 5000 MILES OF EACH OTHER. NO TIRE HAD MORE THAN 40% TREAD WEAR AT THE TIME OF FAILURE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043757October 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS PUT IN PARK AND AFTER ABOUT 8 MINUTES, SLIPPED INTO GEAR AND MOVED FORWARD.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10043342October 22, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, SUSPENSION:MULTIPLE AXLE
AT 40000 MILES A 2003 FORD CROWN VICTORIA DEVELOPED A LOUD NOISE. THE LOCAL MECHANIC DETERMINED THE AXLE'S WERE SOFT AND WERE WORN DOWN IN SPITE OF ONE OF THE BEARINGS BEING WELL LUBRICATED AND IN GOOD CONDITION. THIS IS A POLICE PACKAGE CRUISER. THIS DEFECT COULD EFFECT THOUSANDS OF POLICE DEPARTMENTS AND COST LIVES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043392October 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2003 CROWN VICTORIA NEW. THE ENGINE DEVOLOPED A PINGING NOISE WHICH WAS RECOGNIZED BY THE DEALER. THE CAR IS UNDER WARRANTY. I RECEIVED A CALL FROM THE DEALER STATING IT WAS AN ENGINE PROBLEM AND THEY WERE ON THE PHONE WITH THE FORD HOTLINE TECH TRYING TO COME UP WITH A SOLUTION. THEY FELT THE ENGINE WAS RUNNING "TOO LEAN" BUT THEY WEREN'T SURE. THEY NEEDED THE ADVISE FROM FORD MOTOR COMPANY. AN HOUR LATER ANOTHER CALL WAS RECEIVED FROM THE DEALER STATING FORD TOLD THEM THEY HAD MANY COMPLAINTS ABOUT THE PINGING PROBLEM IN CROWN VICTORIAS ON THE EAST COAST. IT HAS BEEN DETERMINED BY FORD MOTOR COMPANY THAT IT IS A PROBLEM WITH THE GASOLINE ON THE EAST COAST AND THEREFORE, THE PROBLEM CANNOT BE FIXED. I WAS TOLD I COULD TRY A HIGHER OCTANE GAS, ALLTHOUGH THIS WAS NOT RECOMMENDED BY THE OWNERS MANUAL. WHEN FIRST DISCUUSING THIS PROBLEM WITH THE DEALER, I TOLD HIM I HAD THIS SAME PROBLEM WITH MY PREVIOUS CAR, A 1999 FORD WINDSTAR, AND HAD BEEN TOLD BY THE PREVIOUS DEALER TO USE A HIGHER OCTANE GASOLINE. THE RESPONSE FROM THIS DEALER IS "THAT WON'T SOLVE THE PROBLEM." FRUSTRATED, I CALLED FORD'S CUSTOMER SERVICE. AFTER EXPLAINING MY PROBLEM I WAS TOLD I HAD A GOOD QUESTION AND THEY WOULD HAVE TO PUT ME ON HOLD WHILE THEY RESEARCHED THE ANSWER. THE ANSWER WAS "AS THIS IS CAUSED BY CONTAMINATED GAS, THE REPAIR IS NOT COVERED BY THE WARRANTY. I'M NOW COMPLETELY CONFUSED AS THE DEALER WANTS TO FIX THE PROBLEM BUT CAN'T BECAUSE FORD HAS DETERMINED ITS THE EAST COAST GAS. THE TREATMENT OF THE FORD CUSTOMER SERVICE WAS APPALLING. MY WAY OF THINKING IS IF ITS A GASOLINE PROBLEM, WOULDN'T ALL CROWN VIC'S PING. IN THE FINAL ANAYLSIS, THE CONSUMER(ME) IS STUCK AGAIN. THIS WHOLE EPISODE TO ME IS SO LUDICROUS, THAT MAYBE I WRITE A PLAY ABOUT THE INCIDENT BUT I DOUBT ANYONE WOULD BUY IT. I WANT TO THANK YOU FOR TAKING THE TIME TO READ THIS COMPLAINT. IF NOTHING ELSE I HOPE IT ADDS A LITTLE CHUCKLE TO YOUR DAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043326October 21, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I AM CONCERNED ABOUT FUEL TANK FIRES STARTED BY REAR END COLLISIONS. ALL RESEARCH I HAVE DONE STATES THAT FORD IS RECALLING POLICE CARS ONLY. AS A CONSUMER I THINK FORD OWES IT TO THE PUBLIC TO RECALL ALL FORD CROWN VICTORIA'S. MY FAMILY IS MORE IMPORTANT THEN THEIR BOTTOM LINE. MY WIFE AND I DO NOT FEEL SAFE DRIVING OUR CHILDREN AROUND IN THIS CAR. FORD NEEDS TO ACKNOWLEDGE THEY ARE PUTTING OUT AN UNSAFE PRODUCT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044131October 16, 2003
STEERING
THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041538October 9, 2003
SUSPENSION:FRONT
FRONT SUSPENSION WAS TOTALLY TRASHED, IT WAS TOUGH DRIVING IT HOME FROM THE DEALER. CAR WAS ALL OVER THE ROAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041536October 9, 2003
PARKING BRAKE, TIRES:SIDEWALL
SALE OF UNSAFE CARS FROM USEDPOLICECARS.COM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Crown Victoria