Dodge Journey Complaints

5,556 consumer complaints on file.

#11097637May 23, 2018
ELECTRICAL SYSTEM
TAKATA RECALL RANDOMLY HONKS WHILE VEHICLE IS OFF AND WHILE THE VEHICLE IS BEING DRIVEN. ISSUE HAS BEEN EVERYDAY FOR A WEEK NOW. VEHICLE HAS APPROX. 49,000 MILES. IT HAS RANDOMLY HONKED ON CITY STREETS AS WELL AS HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096972May 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I BOUGHT IT ON OCTOBER 2011 AT THE SOUTH OF FLORIDA , SINCE THEN I HAD KEEPING AND DRIVING THE CAR AT THE SAME LOCATION, NEVER TRIED DRIVE IN LOW TEMPERATURES. BUT, IN JUNE 2016 I MOVED TO REGION WHERE THE WEATHER IS BETWEEN 20F OR -7C DURING WINTER. THEN THE TAIL LIGHT ON THE LIFT STOPPED WORKING, BUT IT WAS NOT BURNED AND NO PROBLEM WITH THE FUSES THE BATTERY WAS DYING FREQUENTLY. THIS WINTER THE REAR WIPER STOPPED WORKING TOO. NOW IT WAS TIME TO DISCOVER WHAT'S GOING ON . THUS, I FOUND BROKEN WIRES IN THE SLEEVE BETWEEN BODY AND LIFT GATE, WHERE THE WIRES NEED BE FLEXIBLE. I CAN CONFIRM AND CONCLUDING: THE WIRES INSTALLED AT THE CAR DO NOT SUPPORT TEMPERATURES BELLOW 20F OR -7C , IN THESE CONDITION THE WIRES CRACK AND BROKE AND CAUSING SHORT-CIRCUIT. THERE ARE DEFECTIVE WIRES INSTALLED IN THIS MAKE CAR CAUSING LOST OF POWER, SHORT-CIRCUIT AND LETTING THE CAR INSTABLE. MY CONCERN IS THE OTHERS DOORS MAY HAVE SAME DEFECTIVE WIRES. AND IT'S HAPPENIG IN ANY SITUATION, STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, SINCERELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097010May 21, 2018
ELECTRICAL SYSTEM
AS I WILL BE DRIVING THE GPS SCREEN AND RADIO WILL JUST SHUT OFF. IT WILL RESET ITSELF AND CONTINUE TO DO THIS AS I DRIVE. SOMETIMES IT WILL DO THIS WHEN I BRAKE, BUT IT WILL ALSO JUST DO THIS WHEN I AM DRIVING. IT HAS BEEN HAPPENING FOR AS LONG AS I HAVE BEEN DRIVING THIS CAR. ALSO THE A/C WILL TURN ON BY ITSELF AND CONTINUE TO TURN ITSELF ON AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096928May 20, 2018
ELECTRICAL SYSTEM
VEHICLE WILL NOT START. REPLACED BATTERY, REPLACED STARTER, REPLACED RELAYS AND FUSES, CLEANED CONNECTIONS. 100'S OF REPORTS WITH THIS PROBLEM ALL OVER THE INTERNET. PUTTING THE CAR IN NEUTRAL DOES NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096871May 19, 2018
VEHICLE SPEED CONTROL
I HAVE A 2010 DODGE JOURNEY AND THE TRANSMISSION HAS BEEN SLIPPING OUT OF GEAR SINCE I HAVE HAD THE CAR THE CAR HAS BEEN IN AND OUT OF THE SHOP SINCE I'VE HAD THE VEHICLE AND NOW I'M SITTING ON THE SIDE OF A ROAD CAUSE THE TRANSMISSION WENT OUT EVEN THOUGH I HAVE SERVICED THE TRANSMISSION AND EVERYTHING TO THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096545May 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096386May 16, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093867May 15, 2018
STEERING
AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEFT THERE WAS A HISSING SOUND. OF COURSE IT IS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093720May 14, 2018
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
MY DODGE JOURNEY HAS LESS THAN 70,000 MILES ON IT. AT THIS POINT THE ENTIRE REAR DRIVE SHAFT AND ALL MOTOR AND TRANSMISSION MOUNTS HAVE BEEN REPLACED. THEY WERE ALL SEVERELY DAMAGED. TIRES SHOW SIGNIFICANT WEAR EVEN THOUGH VEHICLE IS WITHIN ALIGNMENT STANDARDS. THE FAR LEFT VENT (DRIVER'S SIDE) BLOWS COOL AIR, BUT THE OTHER THREE FRONT VENTS ARE BLOWING HEAT. THERE IS A SEVERE, LOUD ROARING SOUND THAT HAS YET TO BE DIAGNOSED. THIS IS A RIDICULOUS AMOUNT OF PROBLEMS IN SUCH A SHORT TIME OF VEHICLE USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093413May 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION SWITCH DELAYED TO START THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092848May 10, 2018
ELECTRICAL SYSTEM, SEATS
THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. THE MIDDLE SEAT BEHIND THE DRIVER SEAT FLEW FORWARD WHILE VEHICLE WAS IN MOTION AND GOT STUCK AND HAS BEEN STUCK EVER SINCE. MY SONS LEGS ARE TOO LONG TO SIT IN THAT REAR SEAT AND I HAVE A CARSEAT IN THE OTHER. WITH THESE STUCK SEATS THERE ISN'T MUCH ROOM. THE ELECTRICAL ISSUES IN THE DRIVER SEAT MAKES ME WONDER IF IT'S NOT REGISTERING WHEN I'M WEARING A SEAT BELT, IS THE AIR BAG GOING TO GO OFF IF IT NEEDED TO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092776May 9, 2018
UNKNOWN OR OTHER
THE REAR RIGHT SIDE PASSENGER WINDOW ISN'T WORKING. FOR A WHILE IT WAS ROLLING UP AND DOWN SLOWLY, AND SEEMED TO BE STICKING. AFTER A COUPLE OF WEEKS IT GOT WORSE, WE LOCKED THE WINDOWS AND WOULDN'T ALLOW THE KIDS TO ROLL DOWN THEIR WINDOWS. THERE WERE 3 TIMES WHERE WE THOUGHT THE WINDOW WASN'T GOING TO WORK AT ALL. WE WERE OUT OF STATE AND AFTER ROLLING THE WINDOW DOWN IT WOULDN'T GO UP. WE HAD TO PARK OUR CAR OVERNIGHT TWO TIMES AT OUR HOTEL WITH THE WINDOW DOWN BECAUSE IT WOULDN'T GO UP. JUST RECENTLY IT STOPPED WORKING ALL TOGETHER. MY SON ROLLED THE WINDOW DOWN AND HAD HIS UPPER TORSO (HEAD) LEANING OUT THE WINDOW. WE WEREN'T IN MOTION (PARKED) AND THE WAY HIS HAND WAS POSITIONED ON THE WINDOW BUTTON IT PUSHED IT UP, IT STARTED ROLLING UP AND WHEN HE NOTICED HE HAD GOT SQUISHED BETWEEN THE WINDOW ITSELF AND THE UPPER FRAME OF THE DOOR. HE REALIZED HIS HAND WAS PUSHING ON THE WINDOW BUTTON AND TOOK HIS HAND OFF AND TRIED TO ROLL IT BACK DOWN.... IT WOULDN'T BUDGE. HE STARTED YELLING FOR US AND WE WENT AND SHOVED THE WINDOW DOWN WITH OUR HANDS WHILE TRYING TO USE THE WINDOW BUTTON TO ROLL IT DOWN, IT MOVED VERY, VERY, SLOWLY. WE WERE ABLE TO GET IT ALL THE WAY DOWN AND NOW IT WONT GO BACK UP. ITS BEEN ROLLED ALL THE WAY DOWN FOR 4 DAYS NOW. SIGH.......... CURRENTLY LOOKING AT MECHANICS TO TRY AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11091955May 4, 2018
UNKNOWN OR OTHER
MY HORN BEEPS WHEN EVER IT WANTS TOO, IN THE DRIVEWAY, DRIVING DOWN THE ROAD, ANYTIME IT WANTS TOO. NO ONE CAN FIND ANYTHING WRONG WITH IT YET I AM GOING TO GET KILLED ONE DAY WHEN IT BEEPS AT THE WRONG PERSON IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091307May 2, 2018
AIR BAGS
MY AIR BAG LIGHT HAS BEEN ON FOR2 PLUS YEARS MY CAR MISSED THE RECALL NUMBER BY A FEW THOUSAND CARS FOR THE PREVIOUS ONES AND I AM WORRIED MY AIR BAGS WON'T DEPLOY IF THERE IS A ACCIDENT IT'S ALWAYS ON THE LIGHT DOES NOT GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091342May 2, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR HAS 64,000 MILES ON IT AND THE ABS LIGHT, TRACTION LIGHT, BRAKE LIGHT AND CHECK ENGINE LIGHT CAME. I HAVE AN APPOINTMENT ON FRIDAY TO GET IT DIAGNOSED. AT 32,000 MILES THE CHECK ENGINE LIGHT CAME ON UPON STARTING AND MY CAR WOULD NOT GO OVER 30 MILES PER HOUR. A FUEL INJECTOR SENSOR WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091408May 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE DEALER WAS AWARE OF THE FAILURE, WHICH WAS DUE TO THE MANUFACTURER RECEIVING DEFECTIVE BATTERIES FROM CHINA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091412May 2, 2018
AIR BAGS
I BOUGHT THIS VEHICLE FROM SOMEONE AND THEN I SEEN THERE WAS RECALL ON SOME OF THESE MODELS I DID REALIZE THAT MY PASSENGER AIR BAG DOESN'T SEEM TO WORK WHEN SOMEONE IS IN PASSENGER SEAT IT DOES NOT REGISTER SOMEONE IS SITTING THERE AND IT DOES NOT DING FOR THEM TO PUT ON SEAT BELT I AM CONCERNED MY AIR BAG MAY NOT WORK PROPERLY. I PUT THE DATE FOR AROUND WHEN VEHICLE WAS PURCHASED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091209May 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE DID NOT STOP AND CHRASHED INTO A TREE. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AT A LOCAL DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,332.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11091104April 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE WILL LOSE POWER WHILE DRIVING DOWN THE ROAD AND SIMULTANEOUSLY THE TRACTION CONTROL LIGHT ACTIVATES FOLLOWED BY THE CAR LAUNCHING FORWARD AND THE SERVICE AWD AND ABS LIGHTS ACTIVATING. THE VEHICLE WAS TAKEN TO A CHRYSLER GARAGE WHICH DUPLICATED THE PROBLEM AND SAW THE FAULTS IN THE COMPUTER. HOWEVER THE GARAGE WAS UNABLE TO FORMULATE A SOLUTION. THEY STATED THEY CHECKED ALL THE CONNECTIONS AND RAN THE VEHICLE APPROXIMATELY 160 MILES WITHOUT ANY ADDITIONAL OCCURRENCES AND RELEASED THE VEHICLE WITHOUT ANY FURTHER REPAIR. 4 DAYS LATER AND APPROXIMATELY 150 MILES THE PROBLEM RECURRED IN A PARKING LOT WHILE BACKING UP WITH THE LIGHTS ACTIVATING IN THE SAME SEQUENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091113April 30, 2018
UNKNOWN OR OTHER
CAR WILL NOT START MAKES CLICKING SOUND HAVE TO PUT IT IN NEUTRAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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