Dodge Journey Complaints

5,556 consumer complaints on file.

#11084911April 13, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE A 2010 DODGE JOURNEY 81,000 MILES & HAD IT ABOUT 1 YEAR. OVER THE PAST 6 MONTHS I HAVE BOUGHT 6 BATTERIES BECAUSE MY CAR WOULD FAIL TO START. MY FRONT WIPERS WOULD RANDOMLY MOVE WHEN THE CARE WAS PARKED AND NO ONE IN IT THEN MY BACK WIPERS WOULD DO THE SAME. THE DODGE RAM LIGHT ON MY DASHBOARD WOULD COME ON RANDOMLY WHEN THE CARE WAS PARKED AND KEY WAS NOT IN THE IGNITION. FINALLY TOOK IT TO THE DODGE DEALERSHIP IN FEB, THEY REPLACED THE BATTERY, KEPT THE CARE FOR OVER A WEEK, CALLED ME AND STATED THAT THE CAR HAD A BATTERY DRAINAGE PROBLEM BUT WHEN ON THE DIAGNOSTIC TEST, THE PROBLEM WOULDN'T SHOW ITS FACE LONG ENOUGH FOR THE MECHANIC TO TRACK DOWN THE PROBLEM. THEY ALSO STATED THE REASON MY HORN DIDN'T WORK WAS BECAUSE SOMEONE TOOK OUT THE FUSE. WHEN THEY PUT THE FUSE BACK IN, MY HORN WOULD RANDOMLY GO OFF NO MATTER IF IT WAS PARKED OR IF I WAS DRIVING IT. I TOOK THE CAR BACK HOME AND SURE ENOUGH, LESS THAN A WEEK LATER, SAME ISSUE. THEY KEPT THE CAR FOR ANOTHER 2 WEEKS, SAME OUTCOME! COULD NOT TRACK DOWN THE ISSUE. A WEEK AFTER I GOT THE CAR BACK, I WAS DRIVING AND AS I PRESSED THE GAS, MY CAR WOULDN'T ACCELERATE!! I WAS IN 5PM TRAFFIC WITH 2 KIDS, ALMOST CAUSED A WRECK TRYING TO GET OVER TO A PARKING LOT. MY STEERING WHEEL WOULD HARDLY MOVE! HAD TO HAVE THE CAR TOWED AGAIN TO THE DODGE DEALERSHIP. I HAVE ASKED AGAIN AND AGAIN IF IT WAS THE TIPM BUT I GET NOWHERE!!!! THIS CAR IS POSSESSED AND DODGE SEEMS TO NOT CARE ENOUGH TO FIX THE PROBLEM OR FIND IT FOR THAT MATTER. I DONT FEEL SAFE DRIVING IT (I CANT AT THE MOMENT BECAUSE THEY HAVE TO FIX THE FUEL PUMP WHICH IS RAN BY WHAT....YOU GUESSED IT THE TIPM)! I NEVER KNOW IF THE CAR IS GOING TO START FROM MOMENT TO MOMENT NOR DO I KNOW IF IM GOING TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILDREN.AGAIN! A CAR SHOULD NOT HAVE THIS MAY ISSUES AND THE DEALERSHIP NOT KNOWING OR ACKNOWLEDGING THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084834April 12, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL I WAS DRIVING HOME WHILE AT A STOP LIGHT I SMELT A BURN ODOR. I WAS JUST A 1/4 OF A MILE FROM HOME SO I DROVE IT HOME. UPON PARKING I NOTICED THERE WAS A SMALL SPOT UNDER MY CAR FORMING. ABOUT THE SIZE OF A QUARTER. CHECK ALL MY FLUIDS AND AND NOTHING WAS LOW. THE NEXT DAY IT STARTED AND RAN OK UNTIL IT WAS RAN FOR ABOUT 15 THEN ONCE AGAIN THE SMELL AND NOW A LOW GROWLING. I PULLED OFF THE ROAD AND PARKED AT A GAS STATION. I HAD A LOCAL SHOP LOOK AT MY CAR AND THEY DETERMINED MY TRANSFER CASE IS BROKEN. I HAVE BEEN HAVING ISSUES WITH MY CAR WHEN ACCELERATING IT WOULD PULL SHARPLY TO THE RIGHT WHEN IT SHIFTED GEARS. WAS TOLD THERE WAS NOTHING WRONG WITH MY CAR. IT SHOULDN'T TRY AND CHANGE LANES WHEN YOU ACCELERATE. I HAVE ALMOST HIT THE CAR NEXT TO ME JUST BY ACCELERATING. I HAVE ALSO BEEN DRIVING ALONG AND HAVE MY CAR TURN OFF. I HAD TO COAST TO THE SIDE OF THE ROAD, PUT IT IN PARK AND START IT AGAIN. THIS HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. THE STALLING HAPPENED ON THE HIGHWAY WHILE THE TRANSFER CASE WAS ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084630April 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC CADILLAC (8470 TYLER BLVD, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY AND NEEDED REPLACEMENT. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DODGE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084249April 10, 2018
UNKNOWN OR OTHER
THE HORN IS GOING OFF WHEN THE CAR IS PARKED IN MY DRIVEWAY. IT IS ALSO GOING OFF WHEN I AM DRIVING ON THE ROAD. I COULDN'T GET IT TO STOP GOING OFF, MY HUSBAND HAD TO TAKE OUT THE HORN FUSE. I NOW HAVE NO HORN, ALSO THAT MEANS I HAVE NO ALARM. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084336April 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE. THE FUNCTIONS ON THE STEERING WHEEL FAILED TO INTERMITTENTLY OPERATE PROPERLY. THE UCONNECT FUNCTION HAD ALSO BEEN AFFECTING THE ABILITY TO TURN ON THE RADIO AND THE FUNCTION CONTROLS ON THE DISPLAY PANEL. IN ADDITION, THE DISPLAY SCREEN NEAR THE RADIO WAS BLACK WITH NO VISIBILITY OF THE TIME AND OTHER FUNCTIONS EACH TIME THE FAILURE OCCURRED. THE DEALER (HENDRICK CHRYSLER DODGE JEEP RAM, 1624 MONTGOMERY HWY, HOOVER, AL 35216, (205) 545-8074) WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084006April 9, 2018
ELECTRICAL SYSTEM
ABOUT A YEAR AGO MY CAR HORN STARTED GOING OFF AT RANDOM. I COULD BE DRIVING OR IT COULD BE SITTING STATIONARY/NOT RUNNING AND THE HORN WOULD BLOW INTERMITTENTLY OR CONSTANTLY. I HAVE ALMOST CAUSE A FEW ACCIDENTS BEING STOPPED BEHIND SOMEONE AND THEN THE HORN BLOWS AND THEY START TO GO ON A RED LIGHT. I HAVE TAKEN IT TO MY REGULAR MECHANIC OVER 25 TIMES AND EVEN TOOK IT TO THE GLENDALE CHRYSLER DEALERSHIP. OF COURSE WHEN IT WAS THERE IT DIDN'T DO ANYTHING AND THEY SAID THERE WAS NO PROBLEM. I EVEN HAVE IT ON VIDEO SHOWING WHAT IT DOES. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS ISSUE AND AM APPALLED THAT CHRYSLER CANNOT FIGURE OUT WHAT THIS PROBLEM IS. I HAVE BEEN DRIVING AROUND FOR OVER A YEAR WITHOUT MY HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084063April 9, 2018
STEERING
AFTER SETTING OUTSIDE THIS PAST WINTER MY CAR SAT OUTSIDE. WITH WINTERS PASSING I'M EXPERIENCING THE PROBLEM DESCRIBED IN S08. MY POWER STEERING RETURN HOSES HAVE RUPTURED. MY POWER STEERING FLUID IS LEAKING TERRIBLY AND I'M HAVING TO REPLACE IT DAILY. MY VIN IS ...9T133353. I'M 100% CERTAIN THAT CHRYSLER/DODGE HAS MISSED SOME VINS IN THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083556April 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY VEHICLE ODOMETER WOULD JUMP FROM 0 TO 30 WHILE IN MOTION(FOOT ON PEDAL) AND VICE VERSA. WIPERBLADES STARTED ALL ON IT'S ON WITHOUT BEING TURNED ON. NO CURRENT IS BEING BROUGHT TO WHOLE ENTIRE VEHICLE. VEHICLE WON'T TURN OVER OR LOCK WITHOUT BEING HOOKED TO ANOTHER BATTERY. CAN JUMP START BUT ONCE CONNECTION IS OFF THE VEHICLE SHUTS BACK OFF. ALL LIGHTS FLICKERED ON AND OFF ON DASH BOARD WHEN THEY NEVER CAME ON THE 2 YEARS I HAD THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083628April 6, 2018
STEERING
I HAD MY VEHICLE FOR A YEAR AND ALL OF A SUDDEN MY VEHICLE WILL NOT STEER CORRECTLY. IT WONT TURN RIGHT AT ALL IT JUST GOES STRAIGHT. I FEEL THE SAFETY FOR MY CHILDREN AND I ARE AT RISK. SOMETHING ABOUT A RACK & PINION NOT WORKING DUE TO POWER STEERING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083478April 5, 2018
ELECTRICAL SYSTEM
THE HORN HONKS ON IT'S OWN AND WILL NOT SHUT OFF. THE HORN WILL START TO HONK WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083528April 5, 2018
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
THE KEY FOB WAS THE FIRST THING I NOTICED,IT WOULDN'T LOCK/UNLOCK THE CAR, HANGED THE BATTERY,NOTHING CHANGED. MONTHS LATER I CANNOT LOCK/UNLOCK WITH THE KEY FOB OR ON THE DOOR PANEL.THE CAR STAYS UNLOCKED ALL THE TIME (NOT GOOD) ALSO THE BACK WIPER NO LONGER WORKS..NOW, THE HORN...THE HORN DOES NOT STOP HONKING!!! DOESN'T MATTER IF YOU'RE DRIVING OR THE CAR IS OFF AN PARKED..... ALSO UNSAFE. I HAD TO DISCONNECT IT AND BEEN WITHOUT FOR OVER A YR. I'VE CONTACTED DODGE..SEEMS TO BE THE SAME STORY I SEE ONLINE,THEY ARE SURPRISED AND NEVER HEARD OF ANYONE HAVING AN ISSUE🤔🤔 SEEMS FISHY. AND LET'S NOT FORGET THE ENGINE,IT SOMETIMES STARTS ..SOMETIMES I HAVE TO WAIT FOR IT TO KICK IN. I USED TO NOT EVEN BE ABLE TO TURN IT ON AT ALL AND HAVE TO SHIFT IT IN DIFF. GEARS TO GET IT TO GO. I AM HOPING SOMEONE CAN HELP.IM FED UP WITH DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083276April 4, 2018
WHEELS
MASTERCRAFT GLACIER GRIP II TIRES 4 225 65 R16 INSTALLED 10/27/2016. LESS THAN 25,000 MILES ON TIRES AND 2 TIRES ON HAD TREAD SEPARATION. MINOR CRACK FRACTURES THAT LEAKED AIR OUT. I HAD TO KEEP PUTTING AIR IN TIRE. ONCE PUMPED UP TO TIRE SPECS HOLD AIR. SO DEALER DIDN'T FIND NOTHING WRONG TILL IT KEPT HAPPENING AND I MADE THEN DISMOUNT AND CHECK INSIDE AND OUT AND ALL AROUND. FOUND FROM INSIDE MICRO CRACKS IN TIRE TREAD. PER DEALER MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711747April 3, 2018
ELECTRICAL SYSTEM:IGNITION
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO IGNITION RECALL PROBLEMS AND REIMBURSEMENT ISSUES. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984070April 3, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
2015 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE MALFUNCTION AND OTHER ISSUES. *LD THE CONSUMER STATED THE REAR HEATER WAS INOPERABLE. THE BLOWER MOTOR WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082513April 2, 2018
SERVICE BRAKES
SINCE I HAVE PURCHASED THE VEHICLE 4 YEARS AGO, I HAVE HAD THE BRAKES REPLACED 4 TIMES DUE TO PREMATURE WARE. THE CALIPERS HAVE ALSO BEEN REPLACED DUE TO REAR BRAKES NOT RELEASING AND PADS WEARING AND HEATING. ONE MECHANIC SHOWED ME WHERE THEY WERE STRESSED FROM THE HIGH HEAT OF THIS ISSUE. NOW MY REAR DRIVERS SIDE BRAKE PAD IS GONE COMPLETELY UNLIKE PASSENGER SDIE, THOUGH REPLACED AT THE SAME TIME INCLUDING CALIPERS. I BELIEVE IT ISN'T RELEASING AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082301March 31, 2018
SEATS
ACTIVE HEADREST PASSENGER SIDE DEPLOYED WHILE DRIVING 10 MPH ON DRY ROAD. HEADREST INTERNAL MECHANISM IS BROKEN AND UNABLE TO RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081951March 29, 2018
AIR BAGS
I WOULD LIKE TO FILE A COMPLAINT ABOUT THE OAIRBAG LIGHT STAYING ON AND BLINKING AND MAKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082088March 29, 2018
SERVICE BRAKES
WAS PARKING ON AN INCLINE, I HAD COME TO A COMPLETE STOP. WHEN I APPLIED THE PARKING/EMERGENCY BRAKE THE CABLE DISCONNECTED FROM THE PARKING/EMERGENCY BRAKE PEDAL. THERE WAS AN AUDIBLE POP AND THE PEDAL FELL TOWARDS THE FIREWALL. THE PEDAL NO LONGER RETRACTS WITHOUT MANUAL ASSISTANCE. WHEN FULLY RETRACTED, IF NOT HELD IN PLACE, THE WEIGHT OF THE PEDAL TRIPS THE BRAKE'S SENSOR AND THE BRAKE ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081780March 28, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HOW CAN YOU TAKE YOUR CAR TO A DODGE DEALER AND STILL CAN'T GET HELP! WHY DOES MY CAR READ 37 CODES? WHY IS MY ABS TRACKING LIGHT ON CAUSING ME NOT TO SWITCH GEARS? WHY IS MY AIRBAG LIGHT ON AT ALL TIMES? WHY DOES MY BACK UP CAMERA NOT COME ON WHEN NEEDED? WHY HAVEN'T THEY RECALLED THIS PIECE OF TRASH THEY CALL A CAR? I CAN'T GO ANYWHWER WITH OUT IT NOT STARTING AND NEEDING A JUMP. I'M OUT OF ABOUT 2000 AND STILL NO ANSWERS! WHY HAVEN'T I RECEIVED ANY RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081814March 28, 2018
ELECTRICAL SYSTEM
MY HORN DOES NOT STOP HONKING HAD TO REMOVE LEFT AND RIGHT FUSES TO KEEP FROM HONKING. VEHICLE HONKS WHILE STOPPED NOBODY IN IT AND WHILE DRIVING AS WELL. SEVERAL PEOPLE HAVE COMPLAINT ABOUT THIS SAME SITUATION ONLINE WHY IS THERE NO RECALL FOR THIS PROBLEM WHICH IS A SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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