Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#732011September 20, 2000
TIRES
WE HAD A TIRE BLOWOUT ON A VACATION (7/6/00) ON NEW YORK STATE THRUWAY;SIX CHILDREN AND WIFE WERE IN CAR AT 55 MILES PER HOUR; I WAS ABLE TO SAFETY GET CAR TO SIDE OF ROAD. MY DEALER REPLACED TIRE WITH MATCHING TIRE. IT TURNS OUT ALL TIRES ARE THE RECALLED FIRESTONE TIRES VERIFIED BY A FIRESTONE DEALER. I AM ON A WAITING LIST FOR REPLACEMENTS. I AM UPSET BECAUSE I HAVE SEEN SAME TIRES ON OTHER SUBURBANS AROUND MY AREA AND ALL THE FUSS IS ABOUT FORD. A SLOWER REACTION ON MY PART COULD HAVE MEANT MY 6 CHILDREN HURT. THOUGHT I WOULD FINALLY REPORT TO SOMEBODY FOR RECORD. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871028September 20, 2000
STEERING
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE WOULD TRAVEL FROM LEFT OR RIGHT WITHOUT STEERING WHEEL BEING TURNED, SENSOR WAS GONE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871063September 20, 2000
STRUCTURE
FRAME HAS BROKEN ON THE FRONT OF TRUCK. PLEASE PROVIDE FURTHER DETAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871121September 20, 2000
TIRES
PE00 020; WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND A PASSER BY WAS POINTING TO HIS TIRE. THERE WAS A LUMP INSIDE OF HIS LEFT REAR TIRE. ALSO, WAS PULLING A BOAT. TIRES ARE FIRESTONE DUKER P26575. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871069September 20, 2000
TIRES:TREAD/BELT
REPLACEMENT TIRES ON A CHEVROLET, SUBURBAN 1993, LT245/75R16. WHILE AT 70 MPH LEFT REAR TIRE EXPLODED AND SEPARATED, TIRE STAYED INFLATED. *AK THE MANUFACTURER OF THE TIRE WAS CONTACTED BUT DID NOT RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731932September 19, 2000
TIRES:TREAD/BELT
COMPLETE TREAD LOSS, NO FLAT, ABLE TO CONTINUE DRIVE HOME ON STEEL BELTS( DOT NUMBER: TIRE SIZE: 235/15R75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870874September 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870930September 19, 2000
SEATS
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND DRIVER'S SEAT WAS MAKING KNOCKING NOISE. HE STOPPED AND GOT OUT OF VEHICLE, AND DRIVER'S SIDE WAS ROCKING ON IT WITHOUT PRIOR WARNING. SEAT DIDN'T BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731859September 19, 2000
TIRES
TREAD SEPARATION AT HIGHWAY SPEED. ONE TIRE SHOWED A SMALL "BALLOON" ON THE SIDEWALL. I REPLACED IT. THE NEXT DAY, A DIFFERENT GOODYEAR TIRE HAD MASSIVE TREAD SEPARATION ON THE INTERSTATE.( DOT NUMBER: TIRE SIZE: 30X9.50R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554726September 18, 2000
TIRES:TREAD/BELT
THE LEFT REAR FIRESTONE FIREHAWK (235/75R15) TIRE SUSTAINED A TREAD SUSTAINED A TREAD SEPARATION CAUSING THE VEHICLE TO ROLLOVER, FIVE OCCUPANTS SUSTAINED INJURIES (ATTORNEY FOR CLIENT). NLM
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#554790September 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:WIRING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER NOTICED DEEP RUBBING SOUND FROM BRAKES, ESPECIALLY WHEN DECELERATING BETWEEN 40 AND 20 MPH DEALER REPLACED ROTORS, BUT AFTER REPAIR CONSUMER HAD TO PUMP BRAKES SEVERAL TIMES IN ORDER TO GET THE BRAKES TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731751September 18, 2000
TIRES
AS I WAS DRIVING, I HEAR A NOISE COMING FROM OUTSIDE AND COULD FEEL ROUGHNESS IN THE RIDE AND THE STEERING. I PULLED OVER WITHIN 30 SECONDS TO FIND THAT MY TIRE WAS 80 % FLAT. UPON REPLACING THE TIRE I SAW THAT THERE WAS NO EVIDENCE OF PUNCTURE OR NAILS TO THE TIRE. A FEW MINUTES LATER AFTER I HAD PUT MY SPARE TIRE ON, I STOPPED AND INFLATED THE FLAT TIRE TO SEE WHERE THE DAMAGE MIGHT BE. AFTER INFLATING TO ABOUT 10 PSI I STOPPED BECAUSE I NOTICED THAT THE SIDEWALL NEAR THE OUTSIDE EDGE(NEAR TREAD) HAD A VERY SOFT SPOT THAT I COULD HAVE PROBABLY PUSHED MY FINGER THROUGH. IT WAS ALMOST AS SOFT AND THIN AS A INNER TUBE. THEN I ALSO NOTICED SEVERAL LUMPS ABOUT 1 TO1 1/2 INCHES IN DIAMETER ALMOST ALL THE WAY AROUND THE TIRE CASING NEAR THE OUTER EDGE. THIS WAS ALL ON THE WHITE LETTER SIDE OF THE TIRE. I BRIEFLY LOOK AT THE BACK SIDE BUT DID NOT NOTICE ANYTHING. ALL THE TIME I NEVER HEARD AN AIR LEAK, ALTHOUGH AN HOUR LATER IT WAS FLAT AGAIN. AS I STATED EARLIER I ONLY PUT APPX. 10 PSI. WHEN I SAW THE KNOTS APPEAR I STOPED IN FEAR OF THE CASING RUPTURING. IT DEFINITLEY APPEARS TO BE AN INTERNAL PROBLEM SUCH AS BELT OR PLY SEPARATION. BEFORE I CONTACT CHEVROLET OR FIRESTONE I WANTED TO BRING THIS TO YOUR ATTENTION SINCE I THINK THIS MIGHT BE RELATED TO THE CURRENT PROBLEM THE THE OTHER RECALLED TIRES AND DID NOT WANT THE EVIDENCE(MY TIRE) POSSIBLY LOST OR DESTROYED WITH YOU HAVING A CHANCE TO SEE IT IF YOU WISH. NON THE LESS I NOW NEED A SPARE, SO I HAVE TO DO SOMETHING SOON. I WILL KEEP THE DEFECT THOUGH. I REALLY DO NOT WANT TO PUT ANOTHER FIRESTONE ON MY TRUCK. UNTIL TODAY I THOUGHT THE PROBLEM WAS ONLY ON THE 235 TIRE. ME AND MY FAMILY NEED YOUR HELP TO ASSURE US THAT MY FIRESTONES ARE SAFE OR SHOULD I BE LOOKING FOR ANOTHER TIRE. PLEASE ADVISE SOON AS POSSIBLE. THANKS GEORGE( DOT NUMBER: V672WLI070 TIRE SIZE: 265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731794September 18, 2000
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731612September 16, 2000
TIRES
THE TREAD SEPERATED FORM THE TIRE( DOT NUMBER: TIRE SIZE: LT26575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731578September 15, 2000
AIR BAGS:FRONTAL, STRUCTURE:BODY:DOOR
AIRBAGS FAILED TO DEPLOY ON FRONTAL INTERSTATE SPEED IMPACT. DEALER DISCLAIMED SERIOUSNESS. DOOR LOCKS WOULD LOCK AUTOMATICALLY, WITHOUT ANY ADULT IN THE CAR... HOWEVER, THERE WERE CHILDREN IN CAR SEATS IN BACK. KEEP SPARE SET OF KEYS IN HAND AT ALL TIMES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#870621September 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ABOUT 25MPH ON HIGHWAY AND SHE WAS APPROACHING A INTERSECTION, WENT TO APPLY THE BRAKES, AND BRAKES DIDN'T RESPOND. VEHICLE DIDN'T STOP AT ALL. ABS BRAKING SYSTEM DIDN'T KICK IN FOR THREE MINUTES, AND THE BRAKING SYSTEM DIDN'T RESPOND WITH A LOW SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554633September 14, 2000
TIRES:TREAD/BELT
TWO OF THE FIRESTONE TIRES EXPERIENCED TREAD SEPARATION. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731449September 14, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DRIVING FREEWAY SPEEDS WITH CRUISE CONTROL ON. VEHICLE STARTED TO DRIFT RIGHT W/O TURNING WHEEL. VEHICLE SWERVED RAPIDLY BACK AND FORTH. HIT LEFT MEDIAN BARRIER & SHOT ACROSS 4 LANES. CRASHED INTO RIGHT CEMENT BARRIER HEADON. SUV TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#870522September 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM IS DEFECTIVE. HOWEVER, BRAKING SYSTEM WORKS. SO WHEN TRAVELING IN SNOW OR ICE AND MAKING A SUDDEN STOP ABS SYTEM TAKES LONGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554584September 13, 2000
TIRES
TWO OF THE FIRESTONE WILDERNESS AT P255/70R16 TIRES ON THE VEHICLE WENT FLAT, WHEN TIRES WERE BROKEN DOWN TO PATCH, THE TIRES WERE SEPARATED ON THE INSIDE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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