Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#871816September 29, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: RIGHT REAR EXPERIENCED TREAD SEPARATION ON A 1989 CHEVROLET, SUBURBAN WHILE TRAVELING AT 65 MPH WITH DRIVER AND SEVEN PASSENGERS. AFTER MARKET EQUIPMENT INSTALLED AT 134,944 MILES, TIRE SIZE 31X10.50/R15, DOT# VD60AW3258. VEHICLE RECEIVED REAR END BODY DAMAGE, AND TIRE WAS AVAILABLE FOR ANAYLSIS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732744September 28, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: V672WL2170 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871778September 28, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING VEHICLE WINDSHIELD WIPERS WORK INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732641September 27, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY LEAKS AND SUBSEQUENT POSITIVE CONNECTOR/CABLES ROTTENING FROM ACID PREVENT CURRENT FLOW TO THE STARTER AND TO THE COMPUTER - SO THAT THE ENGINE WILL NOT START. IT IS NECESSARY TO LOOSEN THE BATTERY CABLES, AND CLEAN SOAK THEM IN A MIXTURE OF SODA AND WATER, THEN REHOOK! MY WIFE CAN NO LONGER USE THE CAR, BECAUSE SHE IS UNABLE MAKE REPAIRS OF THIS NATURE, IN THE VERY GOOD LIKELIHOOD THAT THE FAILURE TO CRANK WILL OCCUR WHEN SHE IS DRIVING. I HAVE PREVIOUSLY REPORTED THIS, BUT DID NOT REPORT THAT I HAVE JUST DISCOVERED THAT BATTERY ACID LEAKS HAVE CAUSED SEVERE RUSTING OF THE RIGHT FRONT BRAKE TUBING DIRECTLY UNDER THE BATTERY CONNECTIONS. THIS PRESENTS A POTENTIALLY SERIOUS SAFETY MATTER. FYI, THE CAR NOW HAS HAD 3 DELCO 78 SERIES BATTERY IN IT - FIRST TWO REPLACED BECAUSE OF LEAKING!! , AND NOW THE NEW 3RD ONE IS LEAKING. WILLIAM J FISHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732657September 27, 2000
SEATS
THE LOWER SEAT FRAME IS BROKEN ON THE DRIVER'S SEAT IN THE FRONT LEFT CORNER. A 3 OR 4 INCH SECTION OF THE STEEL PLATE BROKE IN TO 4 PIECES WHERE TH BOLT HOLDS THE SEAT TO THE BASE. THIS HAPPENED UNDER NORMAL USE OF THE VEHICLE. IT HAS NOT BEEN IN ANY ACCIDENTS OR BEEN SUBJECT TO ANY UNDUE STRESS. WE FEEL THAT THIS IS A SAFETY HAZARD. THE STEEL IS EVIDENTLY OF POOR QUALITY. WE DON'T FEEL SAFE IN DRIVING THIS VEHICLE. IF ONE CORNER BROKE WHAT IS TO SAY THAT THE REST WON'T, ESPECIALLY NOW THAT THE SEAT ISN'T ANCHORED PROPERLY. WE HATE TO THINK WHAT COULD AND WOULD HAVE HAPPENED IF THIS HAD BROKEN DURING AN ACCIDENT. WOULD ANY OF OUR SEATS HAVE HELD OUR FAMILY? SEAT BELTS WOULDN'T HAVE BEEN ENOUGH. CHEVY WILL NOT REPLACE THE FRAME BECAUSE WE ARE OUT OF WARRANTY. WE FEEL THAT THIS IS A DEFECT AND IS NOT A WARRANTY SITUATION. IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732669September 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM
WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE..PAINT DEFECTS, ELECTRICAL COMPONENT FAILURES, TRANSFER CASE FAILURE, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732677September 27, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE BEEN THROUGH 4 AIR CONDITIONING SYSTEMS IN 8 MONTHS. EACH TIME THEY HAVE COMPLETELY REPLACED THE ENTIRE SYSTEM INCLUDING THE COMPRESSOR. THE FIRST TIME THE SYSTEM ACTUALLY IMPLODED INTO THE REFRIGERATION LINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871575September 27, 2000
SEATS
TRACKS UNDERNEATH DRIVER'S SEAT BROKE, CAUSING SEAT TO TILT TO ONE SIDE WHEN APPLYING BRAKES. DEALER HAS BEEN CONTACTED.*AK THE SEAT TRUCK ASSEMBLY AND FRAME ASSEMBLY WERE REWELDED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871511September 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
INTERMITTENTLY WHEN BRAKES ARE APPLIED AT SPEEDS OF 45 AND ABOVE VEHICLE VIBRATED UNCONTROLLABLY, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555168September 25, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE FIRESTONE WILDERNESS TIRE SUFFERED TREAD SEPARATION (SIZE 26575/SR15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732428September 25, 2000
TIRES
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: TIRE SIZE: 245/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871373September 25, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY WINDSHIELD WIPERS BECAME INOPERABLE. A RECALL HAS BEEN ISSUED ON VEHICLE MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871402September 25, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, TIRES:TREAD/BELT
WHEN TURNING WINDSHIELD WIPERS ON THEY WOULD WORK INTERMITTENTLY. CONSUMER WOULD GIVE WIPERS A PUSH TO START. *AK THE COMPUTER BOARD SOLDER CRACKED CAUSING WINDSHIELD WIPERS TO MALFUNCTIONS. THE TIRE TREAD SEPARATED TWO TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871425September 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WEAR OF BRAKE ROTORS. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732393September 24, 2000
TIRES:TREAD/BELT
MAJOR TREAD SEPARATION ON THE RIGHT REAR OF OUR NEW SUBURBAN, AT HIGHWAY SPEED AND NEAR BOISE, IDAHO. FORTUNATELY THE VEHICLE WAS REMOVED FROM THE FREEWAY WITHOUT LOSS OF CONTROL. THE BOISE, IDAHO FIRESTONE DEALER REFUSED TO WARRANTEE THE TIRE, SAYING THE CAUSE WAS ABUSE. THE TIRE IS 6 MONTHS OLD AND CAN BE PROVED TO BE MONITORED REGULARLY. THE DEALER REQUIRED THAT WE PAY RETAIL FOR THE REPLACEMENT TIRE, WITHOUT ANY ASSISTANCE. THE TREAD FAILURE IS EXACTLY LIKE THE DESCRIPTION OF THE WILDERNESS AT FAILURES. WE WANT TO BRING THIS TO YOUR ATTENTION BECAUSE OF OUR TRAUMATIC EXPERIENCE AND THE FACT THAT THE LE 16" TIRE IS NOT ON THE RECALL LIST. WE WOULD ALSO APPRECIATE YOUR ASSISTANCE IN GETTING THE REMAINING THREE TIRES REPLACED, AS WE ARE NOT COMFORTABLE IN DRIVING OUR NEW VEHICLE ANY LONGER. WE WILL NEXT BE IN CONTACT WITH THE SELLING DEALERSHIP, TO SEE IF THE CAN HELP US.( DOT NUMBER: TIRE SIZE: 265/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732205September 22, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING ON A FLAT, EVEN ROAD AT ABOUT 45 MPH, THE STEERING RESISTANCE JUST DISAPPEARED FOR A FEW SECONDS. THIS WAS FRIGHTENING BECAUSE THERE WAS ABSOLUTELY NO CONTROL OF THE STEERING FOR THOSE FEW SECONDS AND I DRIFTED A LITTLE INTO THE OTHER LANE. MY HUSBAND AND I EXPERIENCED THIS SAME PROBLEM INTERMITTENTLY OVER THE NEXT DAY AND ALMOST EXCLUSIVELY WHEN TURNING TO THE RIGHT. WE WERE TEST DRIVING THE CAR AND BROUGHT THE PROBLEM UP TO THE CHEVY DEALER ON RETURN. THEY WOULD NOT FIX IT BUT AGREED TO LOWER THE PURCHASE PRICE BY THE ESTIMATED REPAIR COST. WE HAD IT FIXED THE NEXT DAY AT THE SAME CHEVY PLACE (I FELT IT WAS UNSAFE TO DRIVE IN THAT CONDITION). THEY REPLACED THE SPEED SENSOR AND CHARGED US $260. THE REPAIR APPEARS TO HAVE SOLVED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871207September 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER APPLIED BRAKES AND PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. BRAKES FELT LIKE A SPONGE. VEHICLE DIDN'T STOP AT WILL, AND THERE WAS HESITATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554863September 20, 2000
SUSPENSION
THE VEHICLE HAS BEEN EXPERIENCING SEVERAL SUSPENSION RELATED PROBLEMS, THE SIDE SHOCK ABSORBER SPLIT CAUSING A RATTLE, THE DEALER REPLACED THE BOLTS ON BOTH THE DRIVER AND PASSENGER SIDES, CONSUMER COMPLAINED OF STEERING WHEEL PULLING TO THE RIGHT, THE DEALER FOUND THAT THE VEHICLE WAS OUT OF ALIGNMENT AND AFTER THE ALIGNMENT WAS COMPLETED, THE PROBLEM STILL EXISTED, THE DEALER LATER FOUND A LEFT FRONT INNER TIE ROD NUT LOOSE, HOWEVER THE VEHICLE STILL PULLED TO THE RIGHT SO A TIRE ROTATION WAS DONE, ALSO, THE COIL SPRING INSULATORS WERE MISSING CAUSING A CLUNKING NOISE WHEN TURNING, IT WAS LATER FOUND THAT THE INSULATORS WERE IMPROPERLY INSTALLED, THE VEHICLE CONTINUES TO PULL TO THE RIGHT AFTER ALL THE REPAIRS AND THE DEALER CAN NOT FIND A REMEDY FOR THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554892September 20, 2000
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DASH CRACKED, WAS REPAIRED AND CRACKED AGAIN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731974September 20, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WITH MY CAR WAS EVIDENT FOR CLOSE TO A YEAR. THE CAR WOULD BUCK OR HESITATE WHEN ENTERING INTO TRAFFIC FROM A STOPPED POSTION. IT WENT FROM OCCASIONALLY HAPPENING TO OCCURRING MANY TIMES A DAY. IT WAS NOT ACKNOWLEDGED BY THE DEALERS MECHANICS UNTIL THEY DROVETHE CAWR AND IT HAPPENED TO THEM. I WAS ALMOST INVOLVED IN A VERY SERIOUS ACCIDENT WITH A TANKER TRUCK AS I PULLED OUT OF A COFFEE SHOP PARKING LOT. I HAD MY TWO YOUNG CHILDREN WITH ME. I WENT TO MAKE A LEFT TURN OUT OF THE LOTAND THE CAR MOVED FORWARD, THEN HRSITATED/BUCKED AND THE I COULD FEEL THE TRANMISSION CATCH AND THE CAR PROCEEDED. HAD THE TRANMISSION LET GO, AS THE MECHANICS TOLD US WAS A REAL POSSIBILITY, I WOULD HAVE BEEN BROAD-SISED BY THE TANKER TRUCK. AND THE ACCIDENT WOULD HAVE APPEARED TO BE CAUSED BY ME FOR PULLING OUT INTO TRAFFIC. I HAVE TALKED WITH OTHER SUBURBAN OWNERS AND HAVE HEARD TOTHERS COMPLAIN ABOUT THETRANMISSION. PLEASE LOOK INTO THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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