Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#730165September 4, 2000
TIRES:TREAD/BELT
WHILE DRIVING, THE TREAD SEPARATED FROM SIX DIFFERENT FIRESTONE ATX TIRES WITHIN 20,000 MILES. THIS ALWAYS OCCURED ON A HIGHWAY IN TEXAS. THE DATES WERE 10/96, 10/96, 5/97, 12/98, 3/99, & 6/99.( DOT NUMBER: TIRE SIZE: 321150R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730049September 4, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY ACID LEAK FROM POS. TERMINAL RESULTING IN CORRODED WIRES AND BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730087September 4, 2000
TIRES:TREAD/BELT
THREE OF THE FOUR FIRESTONE STEELTEX RADIAL R45 LT245/75R16 TIRES HAVE FAILED IN LESS THAN 20,000 MILES ON THE ROAD. ALL HAD TREAD SEPERATION. I NOTICED A VIBRATION AND HAD THEM REPLACED BEFORE THEY BLEW OUT.( DOT NUMBER: VN1181A479 TIRE SIZE: T245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730127September 4, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
BATTERY ACID LEAK 1997 SUBURBAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730137September 4, 2000
TIRES
EXPERIENCED A BLOWOUT ON LEFT REAR TIRE WHILE TOWING A TRAVEL TRAILER. WAS ABLE TO PULL OVER TO SHOULDER WITHOUT INCIDENT. PUT SPARE ON. THE FIRESTONE DEALER TREATED THE EVENT LIKE "IT HAPPENS ALL THE TIME". DID NOT MAKE ME VERY HAPPY. ALLUDED TO MAYBE I DID NOT HAVE ENOUGH AIR IN TIRES. TOLD HIM TO GO CHECK, BUT HE DECLINED. STILL DID NOT MAKE ME VERY HAPPY. HAD TO PURCHASE A ROAD HAZARD WARRANTY FOR THE NEW TIRE. THIS SURE DID NOT MAKE ME HAPPY!!( DOT NUMBER: V611B1A TIRE SIZE: 245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869427September 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EA 95 026/POOR BRAKE PERFORMANCE: ON GOING PROBLEM WITH APPLYING BRAKE HARD TO GET VEHICLE TO STOP; BEEN IN / OUT OF DEALER SHOP ON THREE OCCASION AND IN /OUT OF INDEPENDENCE SHOP ON TWO OCCASION AND CONDITION STILL GO ON UNRESOLVED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730001September 3, 2000
SERVICE BRAKES, AIR:ANTILOCK
THE ABS SYSTEM FAILED TO STOP THE VEHICLE DURING A RAPID STOP. THE ABS SYSTEM CYCLED REPEATEDLY DURING THE RAPID STOP, BUT FAILED TO QUICKLY STOP THE VEHICLE. AS A RESULT, A MINOR ACCIDENT OCCURRED WHEN I HIT THE VEHICLE IN FROM OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729978September 2, 2000
TIRES
SHAKING, VIBRATIONS, AT VARIOUS SPEEDS.( DOT NUMBER: VN11BAB TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729850September 1, 2000
TIRES
WHILE TRAVELING LESS THAN 5 MPH IN A "ROLLING BACKUP" THE RIGHT REAR TIRE ON OUR SUBURBAN LITERALLY EXPLODED. I PULLED OFF THE SIDE OF THE ROAD IMMEDIATELY, AND FOUND A VERY LARGE HOLE IN THE SIDEWALL OF THE TIRE. THERE WERE NO FOREIGN OBJECTS IN THE ROAD, AND NO INDICATION OF ANY KIND OF PUNCTURE TO THE TIRE. THE SIDEWALL OF THE TIRE BLEW OUTWARD, AND LEFT A HOLE APPROXIMATELY 4" WIDE BY 7 INCHES LONG. THE VEHICLE WAS LESS THAN TWO MONTHS OLD, AND HAD APPROXMATELY 1200 MILES ON IT. I HAD THE VEHICLE IN FOR ITS FIRST OIL CHANGE 3 DAYS EARLIER, AND AMONG OTHER THINGS HAD THE TIRE PRESSURE CHECKED. I CONTACTED A LOCAL FIRESTONE DEALER ABOUT REPLACING THE TIRE, AND WAS TOLD THAT THEY COULD NOT REPLACE THE TIRE WITH AN EXACT MATCH, SINCE THAT PARTICULAR LINE OF TIRES (STEELTEX AT) WAS A TIRE MADE EXCLUSIVELY FOR GM TRUCKS AS ORIGINAL EQUIPMENT. I CONTACTED THE GM DEALER (GILCHRIST CHEVROLET IN TACOMA WA) AND THEY REPLACED THE TIRE AT NO CHARGE. WITH THE RECENT REVELATIONS ABOUT FIRESTONE TIRE DEFECTS, I AM CONCERNED ABOUT THE FIRESTONE TIRES ON MY SUBURBAN. THE "STEELTEX AT" SERIES HAS NOT BEEN MENTIONED IN ANY OF THE NEWS REPORTS, BUT I KNOW OF ONE OTHER PERSON WHO HAS HAD SIMILAR PROBLEMS WITH THE FIRESTONE STEELTEX TIRES ON HIS GM TRUCK.( DOT NUMBER: TIRE SIZE: P265R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729927September 1, 2000
TIRES:TREAD/BELT
LT245/75R16 TREAD SEPARATION ON ONE TIRE, TREAD DIDN'T COME OFF BUT WAS WRINKLED. JUST ANOTHER DATAPOINT FOR YOU. THE TIRES HAVE BEEN REPLACED, BUT THE SPARE IS STILL THE ORGINAL OF THAT SERIES.( DOT NUMBER: VN11B3A TIRE SIZE: 245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729628August 31, 2000
TIRES
AT 75MPH ON I15 20IN SECTION OF TREAD SEPARTED. STOPPED SAFELY BEFORE TREAD LEFT TIRE. FIRESTONE WOULD ONLY ADJUST TIRE. I WANT FIRESTONE TO REPLACE ALL TIRES ON MY 2500 SUBURBAN. THESE ARE E LOAD RATED TIRES.( DOT NUMBER: TIRE SIZE: LT245/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729731August 31, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
MY VEHICLE IS SUBJECT TO NHTSA CAMPAIGN 98V150001 AND/OR 98V150000. CHEVROLET IS MAINTAINING THAT MY VEHICLE HAS ALREADY BEEN FIXED, ALTHOUGH THAT IS NOT THE CASE. WHILE THIS MAY BE A RARE SNAFU, IT MAY BE PART OF A PATTERN OF CONDUCT. INTERESTINGLY, CHEVROLET HAS SAID THAT IF I CAN PRODUCE THE RECORDS THAT DEMONSTRATE THAT THE WORK HAS ALREADY BEEN DONE, THEY WILL DO THE WORK AGAIN. (SINCE THE WORK HAS NEVER BEEN DONE, I OBVIOUSLY CANNOT MEET THIS REQUIREMENT.) FROM CHEVROLET'S PERSPECTIVE, I CAN HAVE THE WORK DONE TWICE IF I HAVE A RECORD OF IT HAVING BEEN DONE ONCE, BUT I CANNOT HAVE IT DONE AT ALL IF THEY HAVE A RECORD THAT IT WAS DONE PREVIOUSLY, BUT I HAVE NO SUCH RECORD. DO THEY THINK THEY CAN WIN WITH THIS LOGIC? DOES NHTSA MONITOR THE IMPLEMENTATION OF THESE RECALLS? DO YOU KNOW THAT THIS IS GM'S POLICY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729775August 31, 2000
POWER TRAIN:AXLE ASSEMBLY
ON 8/29/00 MY WIFE WAS TRAVELING NORTH ON HWY 19 BETWEEN MERIDIAN AND COLLINSVILLE MS, AT APPROXIMATELY 2:20 P.M. WHEN WITHOUT ANY SIGNS OF VEHICLE TROUBLE OR MALFUNCTION THE VEHICLE SUDDENLY AND MISTERIOUSLY WHEN OUT OF CONTROL AND SUBSEQUENTLY HITING ANOTHER VEHICLE AND RUNNING OFF THE HIGHWAY AND OVER TURNING AND COMING TO REST ON UPSIDE DOWN. THANKLY MY WIFE WAS WEARING HER SEATBEAT WHICH PROBABLY SAVED HER LIFE. ACCORDING TO THE HIGHWAY PATROLMAN THAT WAS AT THE ACCIDENT SCENE AND AND EYEWITNESS THE REAR AXLE ON OUR VEHICLE BROKE CAUSING A SUDDEN AND TOTAL LOSS OF CONTROL. I HAVE SENT AN EMAIL TO GENERAL MOTOR CORPORATION REGARDING THIS ACCIDENT BUT HAVE NOT HEARD FROM ANYONE AS OF YET. THIS WAS VERY SERIOUS ACCIDENT THAT HAS THE APPEARENCE OF A MANUFACTOR'S DEFECT. IT COULD HAVE ENDED IN TOTAL DEVISTATION HAD MY 3 YEAR SON OR MY 5 MONTH SON BEEN IN THE VEHICLE AT THE TIME OR IF MY WIFE HAD NOT BEING WEARING A SEAT BELT . NEEDLESS TO SAY THIS ACCIDENT NEEDS TO BE THROUGHLY INVESTIGATED BY GM AND THE NHTSA. PLEASE CONTACT TO FURTHER DISCUSS THIS INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#729524August 30, 2000
TIRES
TREAD SEPARATION ON 4 TIRES--FIRESTONE PRORATED 2 AND I REPLACED 2 WITH MICHELINS AT MY EXPENSE AS I WAS ADVISED NOT TO REPLACE WITH FIRESTONE. TWO TIRES TREAD SEPARATED UNDER 20,000 MILES.( DOT NUMBER: TIRE SIZE: 245/75R16E )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869184August 30, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: TWO DIFFERENT BLOWOUT/TREAD SEPARATIONS. FIRST, WAS A LEFT FRONT TIRE WAS GOING FLAT, AND TREAD SEPARATION. SECOND, LEFT REAR TIRE EXPERIENCED A BLOWOUT/TREAD SEPARATION WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH WITH DRIVER/ONE PASSENGER IN A 1999 CHEVROLET SUBURBAN WITH ORIGINAL EQUIPMENT, LT245/75R16, DOT# UNAVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729410August 29, 2000
SEATS
SECOND FALIURE OF REPAIRED DRIVERS SEATBACK. DRIVERS SIDE (LEFT) RECLINER BOLT BROKE CAUSING DRIVER TO STIKE HEAD ON DOOR PILLAR AS HE WAS THROWN REARWARD DURING ACCELERATION ONTO FREEWAY. DRIVER WAS ABLE TO BRING VEHICLE TO A STOP WITH FURTHER INCIDENT. THIS SEAT WAS REPAIRED BY HUFFINES CHEVROLET IN LEWISVILLE TX FOR A SIMILAR INCIDENT IN 1999 WHEN THE SEAT BACK COLLAPSED THROWING THE DRIVER ONTO THE REAR SEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#729486August 29, 2000
SEAT BELTS:FRONT:ANCHORAGE
BECAUSE OF THE SEAT BELT LAW I THINK THE DEALER SHOULD SELL THE SIDE THAT BRAKES ALL THE TIME AND NOT FORCE YOU TO BUY THE HOLE ASSEMBLEY WHICH COST OVER 100 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869033August 29, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN MAKING A RIGHT TURN THERE IS SOME OVERSTEERING DUE TO A BAD POWER STEERING: HYDROBOOST UNIT. THE DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869056August 29, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WILL FAIL INTERMITTENTLY DURING OPERATION, CAUSING POOR TO NO VISIBILITY. SAME DEFECT AS MENTINED IN RECALL 98V150001. BUT, MANUFACTURER CLAIMED THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729317August 28, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
AT SPEEDS ABOVE 30 MPH THE STEERING BECOMES UNSTABLE/LOOSE ESPECIALLY IN TURNS WHEN THE VEHICLE JERKS SUDDENLY IN THE SAME DIRECTION AS THE TURN. THE VEHICLE ALSO WANDERS AT HIGHWAY SPEEDS AND CAUSES OVERSTEERING WHEN CHANGING LANES. THIS IS A VERY UNSAFE SITUATION WHEN TOWING CAUSING THE TRAILER TO SWERVE BACK AND FOURTH. I BOUGHT AN EXTENDED WARRANTY ON THIS VEHICLE AND I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT CHECKED/REPAIRED BUT BASED ON THE NUMBER OF COMPLAINTS I HAVE READ ABOUT THIS PROBLEM I BELIEVE THIS SHOULD BE ADDRESSED BY THE MANUFACTURER BECAUSE IT IS A DEFINITE SAFETY HAZARD. I HAVE OWNED THREE GM TRUCKS (1989,1993 AND 1996) AND NONE HAS FELT AS UNSTABLE OR AS DANGEROUS AS THIS SUBURBAN. IF THE DEALER IS UNABLE TO CORRECT THE PROBLEM UNDER MY EXTENDED WARRANTY DO I HAVE ANY OTHER RECOURSE TO CORRECT THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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