Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11082658April 3, 2018
POWER TRAIN
WHEN STARTING FROM A STOP, THE CAR WILL SOMETIMES INITIALLY MOVE FORWARD SLOWLY AND THEN SUDDENLY LAUNCH FORWARD ABOUT 3-5 SECONDS AFTER APPLYING THE ACCELERATOR. IT IS ALSO GIVING A TRACTION LOST INDICATOR WHEN I MAKE SHARP TURNS FROM A STOP AND IT SOUNDS AS IF THERE IS SLIPPING FROM THE FRONT END. REMEDY FOR THIS IS TO BACK OFF THE SHARP TURN SLIGHTLY AND ONCE THE CAR IS ROLLING TURN THE WHEEL MORE SHARPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082689April 3, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DOOR WAS DISASSEMBLED, BUT THE VEHICLE WAS NOT REPAIRED. THERE WAS NO DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,490.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083177April 3, 2018
UNKNOWN OR OTHER
THE PIECES THE DEALER GLUED UNTO MY IGNITION KEY FELL OUT. I DID NOT DO ANYTHING. I JUST NOTICED ONE DAY THEY HAD FALLEN OUT. GLUING THE PIECES IN THE KEY WAS NOT A FIX. I AM USING MY SPARE KEY, BUT I AM AFRAID THEY WILL COME UNGLUED AND FALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082238March 30, 2018
ENGINE
WHEN MY IMPALA IS IN MOTION WITHIN THE MINUTES IT STATES ENGINE POWER REDUCED AND IT SLOWS DOWN THE CAR. IF I DRIVE 60 MPH OR MORE WHEN ENGINE POWER IS REDUCED THEN IT SAYS SERVICE SHUTTLING DOWN AND THE CAR WILL COMPLETELY SHUT DOWN IT'S A BIG SAFETY HAZARD ESPECIALLY WHEN I'M ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081795March 28, 2018
FUEL/PROPULSION SYSTEM
DRIVING ALONG IN TRAFFIC ON MAIN ROADWAY AND AUTOMOBILE STALLED AND WOULD NOT RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081430March 27, 2018
ELECTRICAL SYSTEM
MY REAR DEFROST STOPPED WORKING ONE DAY SO I INSPECTED THE HARNESS FOR REAR DEFROST AND I NOTICED IT WAS BURNT UP AND MELTED AND I AM NOT THE ONLY ONE WHO HAS EXPERIRNCED THIS ISSUE. LOTS OF OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I CSLLED THE DEALER AND ASKED IF THIS WAS A RECALL AND THEY SAID NO THIS IS A SAFTEY HAZARD TO ME AND PLENTY OF OTHER MOTORISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081446March 27, 2018
AIR BAGS, ELECTRICAL SYSTEM, WHEELS
SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY AND THEN GOES OFF. I TOOK IT TOOK THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. THIS HAS HAS MORE THAN ONE TIME. I'M CONCERNED THAT THIS CAN CAUSE AN ISSUE DURING A FRONT END COLLISION. MULTIPLE CHEVROLET IMPALA OWNERS HAVE THE SAME ISSUE AND GM WON'T STAND BEHIND THIS. SAME FOR THE POWER DOOR LOCKS, DRIVER DOOR DOESN'T ALWAYS OPEN. SAME ISSUE AND SINCE THEY CAN'T REPLICATE IT, THEY SAY KEEP AN EYE ON IT. CONCERNED IF THE DOOR WON'T UNLOCK SOMETIMES. AIR PRESSURE MONITORING SYSTEM & STABILITY TRAK MONITORS ALSO SEEM TO HAVE ISSUES. THE SENSORS ON THE CAR CONSTANTLY GO OFF AND MY VEHICLE HAS LESS THAN 65,000 MILES ON A 9 YEAR OLD CAR. CONCERNED WHEN DRIVING IT IF IT'S JUST A SENSOR ISSUE OR A REAL PROBLEM THAT CAN CAUSE A SAFETY CONCERNED WHEN DRIVING AND CHEVROLET DOESN'T WANT TO DO ANYTHING CONCERNING THE ISSUE. I'VE ALREADY PAID 645.00 FOR THE ACTUATOR, 345.00 FOR THE TIRE MONITORING SYSTEM AND I KEEP GETTING TOLD KEEP AN EYE ON THE SERVICE AIRBAG ISSUE CAUSE THEY CAN'T REPLICATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081598March 27, 2018
UNKNOWN OR OTHER
IGNTION STARTERMAKES THE CAR NOT TO START IT WILL RUN THE BATTERY DOWN AND EFFECTS THE STARTER AND ALTENATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081186March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE CHECK ENGINE AND STABILITRAK LIGHT HAS COME ON AND OFF SEVERAL TIMES AND ALSO CAUSING MY VEHICLE TO SLOW DOWN. I AM NOW AT THE POINT OF DESPERATION AS THIS MORNING, WHILE I WAS ON MY WAY TO WORK, THE LIGHTS CAME ON AGAIN, ONLY THIS TIME THE CAR TURNED ITSELF OFF BUT PROCEEDED TO ROLL EVEN WITH ME ATTEMPTING TO PUT ON BRAKES. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS HAPPENED TO OTHERS, INCLUDING SOMEONE CRASHING INTO A LIGHT POLE. PLEASE ADVISE WHAT CAN BE DONE, AS I NOW FEAR FOR MY LIFE WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081263March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHY IS THERE NOT A RECALL ON STABILITY TRACTION CONTROL? I SEE THOUSANDS OF COMPLAINTS ON THE INTERNET FOR GM VEHICLES. IT SEEMS TO ME THAT GM JUST DOESN'T CARE ENOUGH AFTER THE SALE. I JUST BOUGHT 2011 IMPALA AND NOW THE STABALITRACK SERVICE LIGHT KEEPS COMING ON WHILE GOING DOWN THE ROAD. IT WILL DO THIS FOR NO APPARENT REASON BUT HAPPENS MOSTLY WHEN ACCELERATING. USING THE CRUISE CONTROL ON LEVEL ROAD AND DASH WARNING LIGHT COMES ON AND THROWS CAR OUT OF CRUISE, DECELERATING WHILE GAGES FLIP AROUND ALL OVER THE PLACE. POWER LOSS AND LACK OF ACCELERATION ARE DEFINITELY SAFETY ISSUES. PULLING OUT OF MY DRIVEWAY ONTO MICHIGAN HIGHWAY AND I GET HALFWAY ACROSS HIGHWAY AND CAR STOPS. THIS HIGHWAY IS 55 MPG AND WHILE I WOULD HAVE HAD PLENTY OF TIME TO CROSS THE LANE, CAR LOOSES ALL POWER. LOOKING ON THE INTERNET GIVES NO HELP FOR A FIX. I TURNED THE STABILITY TRACTION CONTROL OFF, BUT THE PROBLEM DOES NOT GO AWAY. I SEE ON THE INTERNET THAT MANY PEOPLE HAVE TAKEN THERE VEHICLE TO THE DEALER GARAGE ONLY TO GET CHARGED EXORBITANT PRICES FOR "POSSIBLE" THAT DO NOT SEEM TO HELP. GM SHOULD GET THIS FIGURED OUT AND NOT LET EVERY DEALER GARAGE DO THEIR OWN GUESSING ON WHAT WILL FIX THIS VERY DANGEROUS PROBLEM THAT IS NOT LIMITED TO SINGLE MODEL OR YEAR BUT SPANS MANY YEARS WITH MANY MODELS. MY FIRST VEHICLE WAS A GM BUT THIS MAY BE MY LAST GM. I WOULD LIKE TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE ABOUT A MONTH AGO AND GETTING STEADILY WORSE. I HAVE HAD IT CHECKED OUT BUT NOBODY CAN GIVE ME ANY USEFUL ANSWERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081351March 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE HAD TO BE JUMP STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081355March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING IN HIGHWAY AND THE POWER STEERING WHEEL BECOMES EXTREMELY HARD TO TURN MOVE IT COMPLETELY ELECTRIC SHUT OFF IT WAS IN DANGEROUS SITUATION VEHICLE RUNNING AND AND CAN'T EVEN MOVE THE STEERING WHEEL DASHBOARD SHOWED POWER STEERING NEED SERVICE. WENT TO SIDE OF HIGHWAY FOR FEW MINS AND WENT BACK TO CAR AND TURN ON WORK BACK TO NORMAL THIS WILL BE THE SECOND TIME HAPPEN 1ST WAS ON THE GARAGE TURN ENGINE BUT STEERING WHEEL WONT MOVE AT ALL VERH HARD...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081118March 23, 2018
EXTERIOR LIGHTING
THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNS OUT AFTER A SHORT PERIOD OF TIME (WITHIN A FEW DAYS UP TO LESS THAN A WEEK). I HAVE REPLACED THE BULB MULTIPLE TIMES WITHIN A SHORT PERIOD. ALSO, REPLACED THE WIRE HARNESS AND IT STILL BURNS OUT THE BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080841March 22, 2018
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING 45 MPH AND THE "SERVICE ENGINE SOON" MESSAGE APPEARED. THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED FOR A COUPLE OF WEEKS. THE CONTACT SAW A SERVICE BULLETIN ONLINE REGARDING THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080921March 22, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, A HUMMING NOISE EMERGED FROM THE DASHBOARD AREA AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER WAS DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER STATED THAT IN ORDER TO HAVE FINANCIAL HELP FROM THEM, THE VEHICLE HAD TO BE TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET IN DEXTER, MICHIGAN WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL FAILED AND NEEDED REPLACEMENT. THE DEALER DECLINED THE REPAIRS UNLESS PAID IN FULL. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 8-3990929035. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,594.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080982March 22, 2018
UNKNOWN OR OTHER
WHILE ACCELERATING, AT APPROXIMATELY 45 MPH, THE ACCELERATION PEDAL BECAME STUCK AND THE CAR WOULD NOT STOP. BRAKES WERE APPLIES AND ENGINE FOUGHT THE BRAKES UNTIL I COULD GET THE CAR STOPPED. ENGINE CONTINUED TO REV HIGH AND I CALLED 911. POLICE DISPATCHER ADVISED TO TURN OFF CAR IN DRIVE. POLICE ARRIVED AND SAW THAT THERE WAS NO FLOOR MATS OVER THE PEDALS. A FEW MOMENTS LATER, POLICE AND I HEARD A SNAP UNDER THE DASH. AT THAT TIME WE HAD NO IDEA WHAT THE SOUND WAS. I SUBSEQUENT STARTED THE CAR AND IT IDLED PERFECTLY. I LATER FIGURED THAT THE SNAP SOUND WAS THE ACCELERATOR PEDAL RETURNING TO THE OUTWARD POSITION. VERY SCARY EXPERIENCE THAT ALMOST CAUSED SEVERAL ACCIDENTS, DURING THE ORDEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080072March 18, 2018
UNKNOWN OR OTHER
DASH HAS COME UP FROM WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079852March 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING VEHICLE ON INTERSTATE AFTER WORK A BURNING SMELL WAS NOTICED FOLLOWED BY THE STABILITRAK, ABS AND SERVICE POWER STEERING LIGHTS CAME ON, WHICH MADE THE VEHICLE VERY HARD TO TURN. TOOK VEHICLE TO A CHEVROLET DEALERSHIP BELIEVING IT WAS A RECALL DUE TO RESEARCH ONLINE, SERVICE DEPARTMENT STATED THE RECALL WAS FIXED SO THEY REPROGRAMMED IT. UPON LEAVING THE DEALERSHIP, THE BRAKES WERE GRINDING AND ALL THE LIGHTS CAME BACK ON. TOOK BACK TO SERVICE AND IT'S TAKEN 3 DAYS FOR THEM TO TRY AND FIGURE OUT WHAT IS WRONG. THEY'VE NOW DECIDED IT NEEDS A NEW STEERING GEAR. I'VE RESEARCHED OTHER 2014 IMPALAS HAVING A RECALL ON STEERING GEARS BUT THIS VEHICLE IS NOT LISTED? HOW IS THAT? I FEEL IT NEEDS TO BE RECALLED AND FIXED SINCE THERE'S BEEN PREVIOUS RECALLS REGARDING THE WHOLE ELECTRICAL STEERING SYSTEM, STEERING MODULES, AND STEERING GEARS. THE SERVICE DEPARTMENT IS SAYING IT IS GOING TO BE $2,800 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079491March 15, 2018
ENGINE, POWER TRAIN
ENGINE SUDDENLY DIED WHILE I WAS DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD AND IT ALMOST CAUSED AN ACCIDENT BECAUSE POWER STEERING WENT OUT. I WAS ABLE TO START THE ENGINE BACK UP NO PROBLEM. I HAD A CHECK ENGINE LIGHT ON BECAUSE OF THE OIL PRESSURE SENSOR. I HAD JUST REPLACED IT THE DAY BEFORE. I SUSPECT IT HAD SOMETHING TO DO WITH THAT, BUT IM NOT SURE. IF I WAS ON THE HIGHWAY IM PRETTY SURE I WOULD HAVE GOTTEN IN AN ACCIDENT. THIS ISNT THE FIRST TIME THIS CAR HAS ALMOST CAUSED AN ACCIDENT BECAUSE OF FAULTY CAR PARTS, THIS CAR IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079586March 15, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS WIRED TO A STARTER TO OPERATE. THE VEHICLE WAS TAKEN TO CENTURY CHEVROLET (6105 WEST 120TH AVE, BROOMFIELD, CO), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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