Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11092814May 10, 2018
AIR BAGS
AIRBAG LIGHT COMES ON FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093255May 10, 2018
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
HUB ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093111May 9, 2018
TRACTION CONTROL SYSTEM, SERVICE BRAKES
2010 CHEVROLET IMPALA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR. THIS REPAIR WAS RELATED TO APP SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER DECLINED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED BY AN AUTHORIZED DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092418May 8, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE LIGHT & TRACTION LIGHT CAME ON AT THE SAME TIME AS THESE 3 MESSAGES, ENGINE MAY LOOSE POWER, SEVERICE TRACTION CONTROL, STABILITRACK. THE ENGINE STARTED SLOWING DOWN & HAD A HIGH PITCHED WHINNY NOISE. AFTER ABOUT 10 MILES THE MESSAGE CHANGED TO ENGINE IIS LOOSING POWER, WOULDN'T GO OVER 35 MPH AND THE WHINNING BECAME LOUDER AND FASTER. I HAD TO HAVE IT TOWED TO A GM DEALERSHIP, WHERE THEY DIAGNOSED IT AS THE HIGH PRESSURE FUEL PUMP. I WAS TOLD THE PARTS ARE ON BACK ORDER UNTIL MAY 15, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091915May 4, 2018
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC POWER STEERING WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,030. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091539May 3, 2018
EXTERIOR LIGHTING
HELLO, I AM REQUESTING TO INVESTIGATE THE DESIGN OF HEADLIGHTS IN CHEVROLET IMPALA 2016 V6 LT. THE DESIGN OF HEADLIGHTS AND ITS HOUSING FOR THIS CAR NEVER PROVIDE CLEAR SIDE VIEWS OF THE ROAD IN FRONT OF THE CAR. CURRENTLY, THE FOCUS OF BOTH THE HEADLIGHTS (WHEN TURNED ON) STAYS IN THE MIDDLE OF THE ROAD AHEAD WHICH MAKES THE SIDE VIEW OF THE ROAD AHEAD OF THE CAR UNCLEAR. BOTH THE HEADLIGHTS' FOCUSES MERGE AT THE CENTRE OF THE ROAD AHEAD. IT MAKES TO TAKE A TURN VERY DIFFICULT AT NIGHT. I HAVE TRIED PUTTING HALOGEN, HIDS, LED BULBS INTO MY CAR'S HEADLIGHT BUT NONE OF THE BULBS COULD PROVIDE THE CLEAR VIEW. I HAD TAKEN THE CAR TO A LOCAL CHEVROLET DEALER RECENTLY AND THE TECHNICIAN SAID THAT HOUSING OF THE BULBS ARE DESIGNED SUCH WAY THAT CAR WILL NEVER GIVE A CLEAR VIEW OF BOTH SIDES OF THE ROAD AHEAD. I HAVE RECENTLY VISITED A LOCAL CHEVROLET DEALER TO CHECK IF THE SIMILAR ISSUE EXISTS IN NEWER VEHICLES, DEALERSHIP CONFIRMED THAT DESIGN OF THE HEADLIGHTS AND THEIR HOUSING IS THE SAME AND HAS CHANGED IN LAST FEW YEARS. I HAVE ATTACHED A PHOTO OF MY CAR FROM INSIDE WHEN I WAS DRIVING AT NIGHT. IN THIS PHOTO, YOU CAN SEE THE HEADLIGHTS DOES =N'T GIVE ANY CLEAR VIEW OF THE SIDE ROADS/PATHWAYS IN FRONT OF THE CAR. EVEN THOUGH I HAD PUT THE 6000 LUMEN LED BULBS IN MY CAR WHICH ORIGINALLY HAD HALOGEN BULBS FACTORY INSTALLED AND ARE LESS BRIGHT THAN THE LED BULBS. I WANT TO HAVE A SAFETY INSPECTION OF CARS OF THIS PARTICULAR MAKE AND MODEL AND ITS HEADLIGHT DESIGN. THANKS AND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091400May 2, 2018
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ACCELERATOR PEDAL AND AN UNKNOWN SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD START A CASE FILE AND SEND IT OVER TO THEIR TEAM. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091405May 2, 2018
STEERING
STEERING PUMP HAS FAILED. STEERING WILL NOT WORK WHEN I BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091429May 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE IN MOTION AT 70 MILES PER HOUR, VEHICLE SHUT OFF AND LOST POWER STEERING, BRAKING, AND NEARLY CAUSING A FATAL COLLISION ON A HIGHWAY OVERPASS. ERRORS ON DASH STATED THROTTLE DISABLED STOP ENGINE, OIL PRESSURE LOW ENGINE POWER REDUCED. UPON FURTHER INVESTIGATION THERE WAS A RECALL (EXPIRED?) FOR PEDAL POSITION SENSOR DUE TO FAULTY SOLDERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091261May 1, 2018
STEERING
WHILE DRIVING ON A CITY STREET I NOTICED THE POWER STEERING WAS MUCH HARDER TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091080April 30, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL POPPING SOUND AND THE STABILIZER TRACTION INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 85,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091099April 30, 2018
SERVICE BRAKES, STEERING
WHEN MAKING LOW SPEED LEFT HAND TURN SERVICE STABILITRACK AND SERVICE ABS WARNINGS COME ON, STEERING IS DIFFICULT AND A GRINDING NOISE IS HEARD. GRINDING STOPS WHEN STEERING WHEEL STRAIGHTENED THEN TURN CAN BE MADE AFTER SPEED IS BUILT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091107April 30, 2018
POWER TRAIN
WHEN STEPPING ON GAS CAR HESITATES BEFORE ENGAGING INTO GEAR. IT IS INTERMITTENT AND SEEMS TO HAPPEN PERIODICALLY ESPECIALLY AFTER CAR WARMS UP. IT JERKS INTO GEAR FROM A DEAD STOP. WAS TOLD BY THE DEALER IT WAS THE TRANSMISSION SOLENOID SWITCH BUT WAS NOT COVERED. IT WOULD COST OVER $1000 TO HAVE IT FIXED. IT'S BEEN GOING ON FOR ABOUT 1 YEAR AND A HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090911April 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ITS WAS ROUND 9:00 P.M. WHEN I WAS DRIVING DOWN A TWO LANE ROAD, GOING AROUND A CURVE WHEN ALL MY INTERIOR LIGHTS(DASH BOARD, RADIO, AND GEAR SHIFT LIGHTS)TURN OFF FOR ABOUT THREE SECONDS. THE CAR FELT AS IT WAS COMPLETELY OFF BUT POWERED BACK UP AND CONTINUED TO DRIVE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090410April 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY. THE VEHICLE WAS TAKEN TO COAD CHEVROLET IN CAPE GIRARDEAU, MISSOURI, 573-335-5581 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) IN APPROXIMATELY APRIL OF 2017. THE DEALER PROVIDED THE CONTACT WITH A TWO KEY RING HOLDER. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE ACCORDING TO SPECIFICATIONS ON THE LETTER ORIGINALLY RECEIVED, WHICH SPECIFIED THAT AN INSERT IN THE KEY SLOT WAS SUPPOSED TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TT UPDATED 8/28/18*JB *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090207April 26, 2018
ENGINE
I'VE REPLACED THE BATTERY ALONG WITH NEW TIRES HOPING THAT ALL THE JERKING WOULD STOP HOWEVER THEY DIDN'T! THE CAR SEEMS TO HAVE BAD TIMING OR NOT WANTING TO SHIFT IN RIGHT HEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090012April 25, 2018
POWER TRAIN
MY TRANSMISSION BANGS INTO GEAR FROM STARTING IN DRIVE FROM A STOP . NOT ALL THE TIME BUT STILL HAPPENS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090033April 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CAR THREW MESSAGE SAYING REDUCED ENGINE POWER, SERVICE TRACTION CONTROL AND SERVICE STABILITRAK ALL AT ONCE. MY CAR WOULD NOT GO AND WAS LOSING SPEED WHILE I WAS ON THE INTERSTATE. I WAS FORCED TO PULL OFF AT A HEAVILY TRAVELED PART OF THE ROAD AND WAIT FOR ASSISTANCE. I HAD TO HAVE MY CAR TOWED AND WORKED ON. THE MECHANIC SAID THAT IT IS POSSIBLY A BAD THROTTLE BODY. I HAVE HAD THIS SAME THING HAPPEN TWO OTHER TIMES WITHIN LESS THAN A YEAR. I WOULD LIKE IT TO BE NOTED THAT THIS TIME IT LEFT ME IN A DANGEROUS SITUATION. I WENT FROM DOING THE SPEED LIMIT WHICH WAS 70 THEN IT GRADUALLY DECREASED IN SPEED UNTIL IT WOULD NO LONGER RUN AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090035April 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
SUDDEN DISPLAYED MESSAGE WHILE DRIVING: SERVICE STABILITY CONTROL , SERVICE TRACTION CONTROL , REDUCED ENGINE POWER. CAR WAS UNABLE TO GO AFTER STOP. PARKED THE CAR AND RESTARTED WITH JUST AN ENGINE LIGHT, BUT MESSAGES STARTED TO FLASH AGAIN. DID GET ME HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089806April 24, 2018
UNKNOWN OR OTHER
WONT GO INTO PARK, KEY STUCK IN IGNITION WHILE TRYING TO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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