Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11079050March 14, 2018
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING MESSAGE DISPLAYED AND THE AUDIBLE CHIME ACTIVATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BALLAS BUICK (5715 WEST CENTRAL AVE, TOLEDO, OH) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079158March 14, 2018
AIR BAGS
TAKATA INFLATORS. MY AIR BAG WILL NOT DEPLOY AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862867March 14, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR FLUID LEAKAGE ONTO EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE REQUIRED THE MANIFOLD TO BE REPAIRED UNDER RECALL WHICH COULD NOT BE COMPLETED UNTIL ANOTHER FAILURE WAS REPAIRED. THE CONSUMER STATED THE REPAIR WAS A FAILURE CAUSED BY THE FAILURE OF THE MANIFOLD.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079207March 14, 2018
STRUCTURE:BODY, STRUCTURE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL FOR THE TAIL LIGHT GASKETS, WHICH WAS REPAIRED IN 2014. FOUR YEARS LATER, WHILE OPENING THE TRUNK, THE CONTACT NOTICED THAT WATER HAD BUILT UP BY THE SPARE TIRE AND MOLD WAS FORMING ON BOTH SIDES OF THE TRUNK. THE DEALER (CENTENNIAL CHEVROLET, 5209 PITTSBURGH RD, UNIONTOWN, PA 15401) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079432March 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
REDUCED ENGINE POWER, SERVICE STABILITRAK AND TRACTION CONTROL. SPENT $300 TO GET THE GAS PEDAL SENSOR REPLACED 4 DAYS AGO AND ITS DOING IT AGAIN. CAR LOSES POWER (I WAS I-65 GOING ABOUT 60 MPH). SHIFTS HARD, TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078646March 12, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND MADE A GRINDING NOISE WHEN IT WAS DEPRESSED. THE DEALER (BILLION AUTO BUICK GMC, 600 W 41ST ST, SIOUX FALLS, SD 57105, (605) 309-0975) WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY MORE THAN ONE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NTHSA CAMPAIGN NUMBER: 04V287000 (SERVICE BRAKES, HYDRAULIC). THERE WERE ELEVEN TSBS ON THE BRAKES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078789March 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL PROBLEM....WARNING LIGHT AND MESSAGE THAT THE TRACTION CONTROL IS NOT WORKING CORRECTLY AND POWER TO THE ENGINE IS REDUCED...AFTER CAR IS OFF ND SITS FOR A COUPLE OF HOURS, THE WANING SIGNS ARE OFF AND CAR IS AT FULL POWER FOR AAPROXIMATLY 3 TO 10 MILES, THEN I HAPPENS AGAIN....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078485March 10, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING ON THE INTERSTATE AT APPROX 70 MPH WHEN THE POWER STEERING QUIT WORKING. TWO WARNING MESSAGES CAME ON STATING THAT THE "POWER STEERING NEEDED TO BE SERVICED", THE "STABILITRACK NEEDED TO BE SERVICED" AND THE ABS WARNING LIGHT CAME ON. THE CAR BECAME DIFFICULT TO STEER. I HAD MY SON AND A NEIGHBOR'S CHILD IN THE CAR WITH ME. IT WAS NOT A SAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076643March 7, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR RANDOMLY LOCKS ME OUT FOR 10 MINUTES, THIS SHOULD BE A RECALL. THESE CARS ARE [XXX]. CONSTANTLY LEAVES ME STRANDED. PASSLOCK SECURITY CODE, SECURITY LIGHT FLASHES FOR 10 MINUTES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076695March 7, 2018
SUSPENSION
I READ MY CAR HAS A RECALL ABOUT THE FRONT TIRES SUSPENSION AND LATELY, I BEEN HEARING A CLICKING NOISE ON MY FRONT TIRES WHEN I'M DRIVING OR TURN THE CORNERS OF SIDE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076727March 7, 2018
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792) WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,729.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076431March 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SUSPENSION
'TAKATA RECALL' NO ACCELERATION AFTER 2RPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075978March 2, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076012March 2, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ELECTRICAL FAILURES. I EXPERIENCED A FAILURE IN MY STABILITRAK, POWER STEERING AND ABS SYSTEM ON MY 2014 CHEVY IMPALA 2LT. THIS CAUSED MY VEHICLE TO LOSE POWER STEERING, AND ABS BRAKE CONTROL, WHICH WHILE DRIVING ON A RAINY SURFACE (IN MA TODAY 3/2 THE WEATHER WAS INSANE) WAS NOT REASSURING. I HAVE READ NUMEROUS REPORTS OF OTHER PEOPLE EXPERIENCING THIS ISSUE AS WELL. CHEVY SEEMS TO HAVE ARE RECALL OPEN FOR POWER STEERING, BUT MY VIN SUPPOSEDLY IS NOT IMPACTED DESPITE ME HAVING A POWER STEERING FAILURE. MANY, MANY ELECTRICAL ISSUES WITH THIS CAR HAVE BEEN REPORTED, AND YET CHEVY DOES NOTHING TO CORRECT THIS CLEAR SAFETY CONCERN. THANKFULLY THE POWER STEERING SYSTEM ONLY PARTIALLY REDUCED ITSELF, AND DIDN'T COMPLETELY FAIL OR ELSE WHO KNOWS WHAT WOULD HAVE HAPPENED. VERY DANGEROUS AND DISAPPOINTING THAT NOTHING IS BEING DONE TO PROTECT PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075497February 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THIS CAR HAS BEEN A LEMON SINCE WE OWNED IT. FIRST THE ELECTRICAL SYSTEM SHUT DOWN (WHILE WE WERE DRIVING AT 70 MPH), THEN THE WHEEL BARRINGS NEEDED REPLACING AT 60,000 MILES, AND NOW THE SOLENOID HAS GONE BAD PREVENTING THE CAR FROM SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075207February 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 124,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075330February 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074893February 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
ABS AND STABILITY CONTROL LIGHTS CAME ON 3DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074884February 25, 2018
STEERING
MY 2014 CHEVY IMPALA HAS A POWER STEERING ASSIST PROBLEM. ON ONE OCCASION WHILE DRIVING, THE VEHICLE LOST POWER STEERING ASSIST AND IT WAS HARD TO CONTROL. WHEN I FINALLY MANAGED TO DRIVE IN A GAS STATION, PARKED FOR A WHILE, THE PROBLEM WENT AWAY. AFTER LESS THAN A MONTH, THE SAME PROBLEM OCCUR WHEN I HAD GONE TO MY DAUGHTER'S DAYCARE TO PICK HER UP. I PARKED THE VEHICLE IN THE PARKING LOT, WENT IN THE CLASS TO PICK UP MY DAUGHTER AND WHEN I RETURNED TO THE VEHICLE MY POWER STEERING ASSIST WAS GONE. IT HAS BEEN ALMOST A YEAR SINCE I PARKED THE VEHICLE WAITING FOR A RECALL BUT IT HAS NOT HAPPENED. THE COST OF REPAIR IS SO EXPENSIVE FOR A CAR WITH ONLY ABOUT 40,000 MILES ON IT. I SURELY DESERVE A RECALL FOR THIS PROBLEM ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074527February 23, 2018
FUEL/PROPULSION SYSTEM
WARNING LIGHTS - ENGINE REDUCE POWER LIGHT CAME ON THE DASH. THE ENGINE SHUT OFF WHILE TRAVELING IN THE HIGH SPEED LANE OF A MAJOR OUT OF STATE INTERSTATE. FORTUNATELY I WAS ABLE TO COAST ACROSS ALL LANES OF TRAVEL TO GET TO THE SHOULDER. WHEN I TURNED THE IGNITION, THE CAR DID RESTART SO I WAS ABLE TO DRIVE IT TO A REPAIR LOCATION. IT WAS DETERMINED BASED ON CODES THAT THE THROTTLE BODY NEEDED REPLACEMENT. THIS IS THE 3RD VEHICLE THAT I OWN THAT HAS NEEDED THE THROTTLE BODY REPLACED. UNFORTUNATELY GM HAS DETERMINED THAT SINCE IT IS NOT A RECALL AND THEY ARE NOT REQUIRED BY STATE LAW TO REIMBURSE FOR REPAIRS AFTER 10/31/2016, EVEN THOUGH THEY EXTENDED DEALER COVERAGE UNTIL SOMETIME IN 2018 OR 120K MILES. I MET BOTH OF THESE CONDITIONS. SINCE THIS APPEARS TO BE A COMMON THROTTLE PROBLEM ACROSS MANUFACTURERS AND THE VEHICLE CAN AND DID SHUTOFF AT INTERSTATE SPEEDS, I WOULD REQUEST THAT YOU CONSIDER MAKING THIS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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