BMW 328i Complaints

2,583 consumer complaints on file.

#11074690February 24, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ARRIVED AT HOME, TURNED THE VEHICLE OFF, AND SAW SMOKE COMING FROM HOOD AND SMELL OF SOMETHING BURNING. OPENED THE HOOD, AND SAW THAT THE SMOKE WAS DUE TO OIL DRIPPING ONTO THE CATALYTIC CONVERTER. THERE WAS NO FIRE. THE VEHICLE WAS THEN TOWED TO DEALER DUE TO RISK OF FIRE. VIDEO IS AVAILABLE IF NEEDED; PLEASE CONTACT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074443February 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF CRYSTAL LAKE (360 N, STATE RTE 31, CRYSTAL LAKE, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074500February 23, 2018
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING APPROXIMATELY 5 MPH, THE DEFROSTER FAILED TO OPERATE AND THE CONTACT COULD NOT SEE THE ROAD PROPERLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO BMW OF SAN ANTONIO (8434 AIRPORT BLVD, SAN ANTONIO, TX 78216) WHERE THE BLOWER WAS DISCONNECTED AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11074359February 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 3281. WHILE THE VEHICLE WAS IDLING, SMOKE AND FLAMES EMERGED FROM THE HOOD. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE SHOULDER AND KNEES; HOWEVER, MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11074041February 21, 2018
ELECTRICAL SYSTEM, ENGINE
THE CAR HAS BEEN RECALLED BY BMW NATIONAL DUE TO 2 RECALLS: THE PVC VALVE GASKET AND THE HEATING WIREFRAME. CAR HAD BEEN SHOWING SIGNS OF SMOKE COMING OUT OF HOOD AND SMELL OF PLASTIC BURNED INSIDE THE CABIN. BMW NATIONAL ASKED THE CAR TO BE TOWED TO A DEALERSHIP. CAR IS ACTUALLY WITH THE DEALERSHIP FOR OVER 6 WEEKS AND BMW HAS NOT GIVEN ANY PREVISION WHEN IT WILL BE REPAIRED. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073076February 15, 2018
ENGINE
FAULTY TIMING CHAIN GUIDE BROKE ON THE INTERSTATE AT 70MPH CAUSING SUDDEN LOSS OF SPEED, COMPLETELY RUINING THE ENGINE. WIFE WAS LUCKILY ABLE TO SAFELY MERGE OUT OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073175February 15, 2018
AIR BAGS, STEERING
THE AIRBAG LIGHT IS ON IN RED. THE AIRBAG IS ON RECALL FOR THE TAKATA RECALL AIRBAG. THE STEERING WHEEL WITH A LOCK SIGN OVER IT IS ILLUMINATED IN RED. THE CAR WAS STATIONARY THE LIGHT ILLUMINATED AND THE CAR WOULD NOT START ALL SYSTEMS WERE LOCKED INCLUDING THE STEERING WHEEL. BMW STATED IT WILL COST YOU $100 TO PUT IT ON LIFT AND AN ADDITIONAL $100 FOR THE DIAGNOSTIC. I ENDED PAYING $100 FOR THE DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072924February 14, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH FRONT HEADLAMP ASSEMBLY'S HAVE HAD TO BE REPLACE THREE TIMES DUE TO THE BULBS MELTING THEIR BASES - THIS INCLUDES MELTING OF BOTH TURN SIGNALS BULBS. THE COST TO REPLACE A SINGLE FRONT HEADLAMP ASSEMBLY IS $990, $1,980 FOR BOTH, TIMES THREE TIMES.... THIS IS UNBELIEVABLE AND IS A BIG PROBLEM WITH BMW 3 SERIES CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072970February 14, 2018
ELECTRICAL SYSTEM, ENGINE
I HAVE RECEIVED THE NOTICES REGARDING THIS RECALL, BUT NOBODY SEEMS TO HAVE THE PARTS YET TO FIX IT? WHY? HOW LONG DOES THIS TAKE TO GET COMPLETED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072461February 13, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BRAMAN BMW MIAMI (2060 BISCAYNE BLVD, MIAMI, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE REMEDY FOR THE REPAIR WOULD TAKE AN ADDITIONAL THREE MONTHS DUE TO TESTING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072256February 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICIAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT FILED A COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072258February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT FILED A COMPLAINT. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072370February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. IN NOVEMBER OF 2017, THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ENGINE) AND 17V683000 (ENGINE). AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072421February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON JANUARY 7, 2018 AND JANUARY 17, 2017. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071975February 9, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
NHTSA RECALL NUMBER17V676 AND 17V683 WERE ISSUED IN OCTOBER 2017. I HAVE NOT RECEIVED MY NOTICE THAT PARTS ARE AVAILABLE. I HAVE CONTACTED BMW AND THEY TOLD ME I WOULD RECEIVE ANOTHER NOTICE IN DECEMBER 2017. WE ARE PAST THE DEADLINE AND I HAVE NO WORKING AC OR HEATER DUE TO THE FAN GOING OUT AND WHEN I TURN THE CAR ON I GET A BURN SMELL. I CAN'T DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071840February 8, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
REAR SPOILER MALFUNCTION APPEARED ON MY SCREEN WHILE I WAS DRIVING ROUGHLY 30 MILES PER HOUR, THEN THE REAR SPOILER BEGAN TO SMOKE WITHIN 60 SECONDS. I PULLED THE CAR OVER TO PARK IT, AND AFTER ANOTHER 100 SECONDS, THE SPOILER CAUGHT FIRE AND WITHIN 180 MORE SECONDS THE WHOLE REAR OF THE CAR WAS ON FIRE. BY THIS TIME THE FIRE DEPARTMENT SHOWED UP AND EXTINGUISHED THE FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11067288February 6, 2018
STEERING
WHILE DRIVING ON A FREEWAY, I GET THIS WARNING ON THE DASHBOARD "DRIVE MODERATELY, INCREASED STEERING EFFORT REQUIRED. CONSULT SERVICE CENTER." THE STEERING WAS VERY TOUGH TO ROTATE AND IT CREATED PANIC. I PULLED TO THE NEAREST PARKING LOT AND STOPPED. AFTER A COUPLE OF HOURS, THE STEERING WAS MORE MANAGEABLE. I DECIDED TO DRIVE TO BMW DEALER FOR DIAGNOSTIC AND REPAIR OF THE CAR. AFTER A DAY OF TESTING, THE DEALER CAME BACK SUGGESTING THE CAR NEEDS A SOFTWARE UPDATE AND WILL COST 600 USD. I WAS VERY SURPRISED THAT THE SOFTWARE UPDATE SHOULD HAVE BEEN A RECALL INSTEAD OF CHARGING AS IF IT IS A FEATURE. I WOULD REQUEST NHTSA TO LOOK INTO THE MATTER AND MAKE BMW RESPONSIBLE FOR SUCH MISTAKES INSTEAD OF CONSUMER PAYING. I COULD HAVE BEEN IN AN ACCIDENT ON THE FREEWAY FOR A SOFTWARE BUG WHICH BMW CREATED. IF THIS IS HOW BMW INTENDS TO MAKE MONEY OF SERVICE, IT IS A SERIOUS CORRUPTION AND SHOULD BE INVESTIGATED. LET ME KNOW IF YOU IF YOU NEED ANY FURTHER INFORMATION TO MAKE A CASE OR TEST THE CAR. ## VIN PASSED ## 2013 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066970February 5, 2018
AIR BAGS, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR BECAUSE THE DEALER STATED THAT THEY DID NOT HAVE THE TOOLS. IN ADDITION, THE DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE CONTACT WAS ALSO WAITING FOR THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066859February 4, 2018
UNKNOWN OR OTHER
INABILITY TO OPEN THE DRIVER DOOR TO EXIT THE VEHICLE AFTER THE VEHICLE IS STOPPED. I WAS INFORMED THAT IT MAY REPRESENT A FAILURE OF THE DOOR ACTUATOR. TO BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY IS UNACCEPTABLE. THEY CLAIM THAT THE PROBLEM CAN OCCUR INTERMITTENTLY BEFORE COMPLETE FAILURE AND MAY NOT BE DETECTED BY THEIR DIAGNOSTICS. IT IS NOT A COVERED PART OR REPAIR DESPITE BEING A SAFETY ISSUE IN A VEHICLE UNDER THE ORIGNAL MANUFACTURER WARRANTY AND LIKELY REPRESENTS AN INTRINSIC DEFECT IN A VEHICLE WITH 36,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066860February 4, 2018
ELECTRICAL SYSTEM
DRIVING AT 65 MPH THE DASH BOARD WENT CRAZY. ALL THE BELLS AND LIGHTS WERE FLASHING AND ODOMINTER AND TACK , GAS , ENGINE TEMP ALL WERE FLASHING AND GOING TO 0 AND BACK AGIAN. ALL THOUGH THE CAR WAS STILL IN MOTION I HAD NO IDEA ABOUT WHAT SPEED I WAS GOING. I PULLED OF THE NEXT EXIT AND THOUGHT TO LET THE ENGINE COOL. 45 MINUTES LATER BACK ON THE HIGHWAY IT STARTED AGAIN. FINALLY STOPPED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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