BMW 328i Complaints

2,583 consumer complaints on file.

#11063075January 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11063118January 16, 2018
AIR BAGS, ELECTRICAL SYSTEM
I HAVE AN AIRBAG WARNING AND I WAS TOLD THAT MY CAR YEAR MAKE AND MODEL HAS AN AIRBAG RECALL. MANY MECHANICS THAT SPECIALIZE IN BMW MODELS KEEP TELLING ME THE SAME THING,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062664January 14, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLES RDC MODULE THAT COMMUNICATES TO THE TPMS GETS WET AND CAUSES A COMPLETE ELECTRICAL SYSTEM FAILURE. THIS MODULE ON IS LOCATED UNDER THE PASSENGER REAR WHEEL SPLASH SHIELD ON THE OUTSIDE OF THE VEHICLE AND IS EXPOSED TO ELEMENTS. THIS IS A POOR DESIGN AND LOCATION. FAILURE HAPPENED DURING VEHICLE OPERATION AND EVEN WHEN OFF AND IT CAUSES COMPLETE LOSS OF ALL SAFETY FUNCTION. IT SEEMS TO BE A COMMON ISSUE WHEN RESEARCHING ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062671January 14, 2018
VEHICLE SPEED CONTROL
I WAS TURNING INTO A PARKING SPACE WHEN THE CAR ACCELERATED OVER THE PARKING BARRIER AND CRASHED INTO A POST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11062729January 14, 2018
ELECTRICAL SYSTEM
MY BMWS BATTERY COMPARTMENT IN THE TRUNK WAS FLOODED WITH WATER. THIS CAUSED SHORTING OF THE BATTERY. THE CAR STALLED AND BECAME SUDDENLY INOPERABLE. EVEN THE TRUNK COULD NOT BE ACCESSED FOR A LONG TIME AS ALL THE BATTERY CONNECTIONS WERE LOST. THE BMW SERVICE TECHNICIAN WHO WORKED ON THE CAR SAID THAT THIS COULD HAVE LED TO A SERIOUS BATTERY EXPLOSION. FORTUNATELY, THE STALLING HAPPENED IN MY DRIVE WAY, BUT IT COULD HAVE HAPPENED WHILE DRIVING ON THE ROAD ALSO. THE CAR WAS SERVICED AS PER BMW'S RECOMMENDATION. BUT STILL THE FLOODING IN THE BATTERY COMPARTMENT WAS NEVER FOUND. IT'S A SERIOUS RISK FOR ANY DRIVER. ANY BATTERY EXPLOSION OR STALLING CAN LEAD TO SUDDEN LOSS OF CONTROL AND CAN ALSO BE FATAL. THIS SEEMS TO BE A PROBLEM WITH MANY BMW OWNERS, BUT BMW HAS FAILED TO RECOGNIZE THIS AS AN ISSUE. PLEASE REFER TO THE FOLLOWING FORUM WHERE OTHER OWNERS HAVE ALSO COMPLAINED (HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=666420). I HAVE ATTACHED THE BMW SERVICE PERSON'S REPORT AND FIX TO THE ISSUE. I AM HOPING BMW FIXES THIS ISSUE IMMEDIATELY SO THAT NO OTHER DRIVER FACES THE RISK OF BATTERY EXPLOSION WHILE DRIVING. THANK YOU FOR LOOKING INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062552January 13, 2018
ELECTRICAL SYSTEM
THE BLOWER ON MY BMW 328I STOPPED WORKED. SHORTLY THEREAFTER, I RECEIVED TWO INITIAL SAFETY RECALL NOTICES 17V-683 (PCV VALVE HEATER) AND 17V-676 (BLOWER MOTOR WIRING). I TOOK MY CAR TO BMW OF STERLING ON 01/13/2018. I BROUGHT COPIES OF THE TWO SAFETY NOTICES WITH ME AND I PROVIDED THEM TO THE SERVICE AGENT. THE SERVICE AGENT SAID THERE WAS NO REMEDY AVAILABLE AND THEY WOULD REPLACE THE BLOWER AND CHARGE ME $505 FOR PARTS/LABOR. I SAID THIS WAS UNACCEPTABLE AND I ASKED TO SPEAK TO A SERVICE MANAGER. THE SERVICE MANAGER REITERATED WHAT THE AGENT SAID. IF IN THE FUTURE IT WAS DETERMINED TO BE RELATED, I WOULD GET MY MONEY REFUNDED. I SAID THIS WAS UNACCEPTABLE AND I LEFT. BMW KNOWINGLY LET ME LEAVE WITH A SAFETY ISSUE. IN MY OPINION THIS IS DETRIMENTAL RELIANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062348January 12, 2018
ELECTRICAL SYSTEM, ENGINE
PCV VALVE HEATER REPLACEMENT. THERE IS STILL NO REMEDY FOR THE RECALL, WHICH WAS MEANT TO START DECEMBER 18TH. AS INSTRUCTED, I HAVE BEEN PARKING MY CAR OUTSIDE (IN CASE IT CATCHES FIRE) SINCE NOVEMBER. I LIVE IN ROCHESTER, NY AND THE SNOWY WEATHER IS PROBABLY FURTHER DAMAGING MY VEHICLE. THE TIMELINE TO FIX THE PCV VALVE HEATER IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062130January 11, 2018
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE HEATING SYSTEM BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BMW OF FREEPORT, 291 W SUNRISE HWY, FREEPORT, NY 11520) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062149January 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (BMW ENCINITAS, 1302 ENCINITAS BLVD, ENCINITAS, CA 92024 (760) 335-6124) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062257January 11, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061512January 9, 2018
ENGINE
RECEIVED 2 SAFETY RECALL NOTICES IN EARLY DECEMBER 2017 (1) PCV VALVE HEATER & (2) BLOWER MOTOR WIRING. CAR HAS BEEN SHUT DOWN SINCE REMEDY IS NOT AVAILABLE. CONTACTED BMW TODAY JANUARY 9TH, 2018 AND WAS NOT GIVEN AN ESTIMATED TIME ON WHEN REMEDY WILL BE AVAILABLE. IT HAS BEEN OVER A MONTH. WHENEVER I START THE CAR, SMOKE COMES OUT OF ENGINE (SMELLS LIKE PLASTIC BURNING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061108January 8, 2018
ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR PERTAINING TO THE INTERIM NOTICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT NOTICED A STRONG ODOR AND SMOKE COMING FROM THE VENTS WHEN THE ELECTRIC CONTROL WAS USED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 8 (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11061278January 8, 2018
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE LEAKED OIL CONTINUOUSLY, WHICH CAUSED THE BELTS IN THE ENGINE TO RUPTURE. ROCKVILLE BMW IN ROCKVILLE, MARYLAND PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060676January 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTOGERMANA (CALLE ACUARELA 106 CARRETERA 20 KM 4.0, GUAYNABO, PR 00969), BUT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060831January 5, 2018
UNKNOWN OR OTHER
TRIED TO PURCHASE REPLACEMENT TIRES FROM MY LOCAL COSTCO. FRONT AND REAR ARE DIFFERENT SIZES. SELECTED BRIDGESTONE POTENZA TIRES FOR REAR. FIRST SET SENT HAD EXPIRED DOT DATES. SECOND SET SENT HAD EXPIRED DOT DATES. BRIDGESTONE IS CLEARLY TRYING TO PASS-OFF EXPIRED TIRES TO CONSUMERS. FORTUNATELY, MY DEALER CAUGHT THE PROBLEM. BRIDGESTONE WAS UNABLE TO PROVIDE AN EXPLANATION OR PROVIDE SAFE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058606January 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STEVENS CREEK BMW (4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (800) 298-1501) AND BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL, MOUNTAIN VIEW, CA 94040 (650) 200-0149) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058618January 4, 2018
AIR BAGS
AIR BAG LIGHT HAS CAME ON, WHEN I WAS BACKING UP, I HIT A GARBAGE CAN. I WAS TOLD IT WAS THE FRONT DRIVER SIDE BUT NO AIR BAG DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11058182January 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058205January 3, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC BMW, 6800 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058348January 3, 2018
ENGINE
THE CAR WOULD RUN ROUGH AND THE SERVICE ENGINE LIGHT CAME ON. THE VEHICLE GOT PROGRESSIVELY WORSE UNTIL IT WASN'T DRIVABLE. I TOOK IT TO THE BMW DEALER AND THEY SAID THE BOLTS ON THE EXHAUST VANOS UNIT FELL OUT AND IT WOULD BE $4,000 TO REPAIR IT. BECAUSE THE VEHICLE HAS A BRANDED TITLE THEY WOULD NOT COVER IT UNDER THE EXTENDED WARRANTY. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS VEHICLE. 156,000 WERE RECALLED AND AN ADDITIONAL 170,000 WERE SUPPOSED TO BE COVERED UNDER AN EXTENDED WARRANTY. EVIDENTLY MY VEHICLE WAS PART OF THE 170,000 BUT BMW REFUSES TO HONOR THE WARRANTY. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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