BMW 328i Complaints

2,583 consumer complaints on file.

#11079876March 16, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WENT TO THE DEALERSHIP 6 TIMES, THEY WERE SUPER UNPROFESSIONAL THEY DID NOT TRY TO HELP AT ALL AND ALL THEY SAID WAS YOU WERE GOING TO RECEIVE A LETTER IN THE MAIL AND THAT'S WHAT HE SAYS FOR THE PAST SIX TIMES, I FEEL LIKE MY LIFE IS IN DANGER, I JUST WANT A SOLUTION FOR THE PROBLEM AND I DON'T GOT ANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079626March 15, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079557March 15, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OKEMOS AUTO COLLECTION AT (517) 853-2600 (2186 JOLLY RD, OKEMOS, MI 48864) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ATTEMPTED TO SPEAK WITH THE MANUFACTURER ON SEVERAL OCCASIONS, BUT WAS UNABLE TO REACH ANYONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078844March 13, 2018
ENGINE, POWER TRAIN
CAR STALLED ON THE FREEWAY. DRIVETRAIN MALFUNCTION ERROR APPEARED ON THE CAR'S INFO DISPLAYED AND THEN THE CAR STOPPED COMPLETELY. IT WOULD NOT START AFTER SEVERAL ATTEMPTS. MY LIFE WAS IN DANGER SINCE MY CAR LOST POWER IN THE MIDDLE OF THE FREEWAY AT NIGHT. GAS TANK WAS ABOVE ONE QUARTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078949March 13, 2018
ELECTRICAL SYSTEM, ENGINE
THE RECALLS WERE REPORTED IN NOVEMBER OF 2017 AND THERE IS STILL NO REMEDY AVAILABLE. BOTH OF THESE RECALLS (17V-676 AND 17V-683) CAN CAUSE A FIRE. IT IS NOT REASONABLE THAT THERE IS NO REMEDY AVAILABLE IN MORE THAN 120 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078366March 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE OPERATING THE VEHICLE, A BURNING PLASTIC ODOR WAS PRESENT. THE VEHICLE WAS TAKEN TO BMW OF MT. LAUREL, NJ (1220 RT. 73 SOUTH, MT LAUREL, NJ). THE DEALER REPLACED AN ENGINE GASKET AND LATER FLUSHED THE OIL, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076872March 8, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FOUR MONTHS AGO. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078226March 8, 2018
ELECTRICAL SYSTEM
RECEIVED RECALL NOTIFICATIONS (PCV VALVE AND WIRING FOR HEATING AND AIR-CONDITIONING) AT THE END OF 2017. HAVE CHECKED AND RECHECKED WITH DEALERSHIP TO GET THE REPAIRS. FINALLY CALLED BMW USA AND WAS TOLD NO PARTS AVAILABLE UNTIL LATE SPRING OR EARLY SUMMER??!! MEANWHILE, ARTICLE IN THE LA TIMES SAID THAT REPAIRS WOULD BEGIN IN DECEMBER, 2017 AND QUOTED A BMW OFFICIAL AS ADVISING "PARK YOUR CAR OUTSIDE" (IN CASE THE THING JUST IGNITES BY ITSELF WHILE PARKED?). --AND FOR THOSE OF US WHO CANNOT DO THAT? WHY DO THEY SAY THAT CUSTOMER SAFETY IS THEIR #1 PRIORITY?! IT IS OUTRAGEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078238March 8, 2018
ENGINE
RECALL CAMPAIGN #14V-176 BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076751March 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH IN THE DARK, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON OPENING THE TRUNK, THE CONTACT NOTICED THAT THE TRUNK LIGHT WAS BURNED OUT AND A STRONG BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,237.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076529March 6, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF COLUMBIA IN COLUMBIA, SOUTH CAROLINA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076324March 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ROCHESTER HILLS (45550 DAQUINDRE RD, SHELBY CHARTER TOWNSHIP, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075969March 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BMW OF WEST HOUSTON, 20822 KATY FWY, KATY, TX 77449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075970March 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BMW OF WEST HOUSTON, 20822 KATY FWY, KATY, TX 77449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075360February 28, 2018
SEATS, AIR BAGS
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11075383February 28, 2018
WHEELS
REAR RIMS CRACKED WITH RUN FLAT TIRES. SECOND RIM TO CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075420February 28, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELLO BMW ELK GROVE (8580 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075449February 28, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. WHEN THE CONTACT STARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER, HE SMELLED SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO SOUTH MOTORS BMW (16215 S DIXIE HWY, MIAMI, FL), BUT WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE TWO RECALLS POTENTIALLY RELATED TO THE FAILURE: NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 130,000. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11075079February 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE OVERHEATED AND SMOKE APPEARED THROUGH THE VENTS OF THE VEHICLE. THE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ORLAND PARK BMW AT (866) 460-4545 (LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074955February 26, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I RECEIVED RECALL NOTICE FOR AIRBAG, PCP VALVE HEATER,AND BLOWER MOTOR WIRING. IN 2013-2015 MY BMW WAS SHAKING HEAVILY AND SCARILY WHILE DRIVING AND SITTING AT RED LIGHTS. I SPENT $5,306 OVER 5 DIFFERENT BILLS FROM 4/1/2013 THROUGH 12/18/2015 WHICH I WILL ATTACH. AS OF TODAY, 2/26/2018 THE CAR IS AT THE SHOP AND A NUMBER OF ISSUES WERE PRESENTED INCLUDING SPARK PLUG IGNITION, POWER STEERING IN 3 POINTS (RESERVOIR SUCTION HOSE, FLUSH FLUID), REAR DIFFERENTIAL, PINION SEAL, BOTH AXLE SEALS, NEEDED RESEAL AND REBUILT, MOTOR VALVE COVERS, LEAK IN SUSPENSION, AND ADDITIONAL ISSUES I COULD BARELY KEEP UP WITH WRITING DOWN AS THE MECHANIC WAS SPEAKING THEM OVER THE PHONE. HE ESTIMATE $4,800 (THIS WAS MIDAS, IT WOULD BE MORE AT THE ROCKVILLE BMW IN ROCKVILLE MD).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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