BMW 328i Complaints
2,583 consumer complaints on file.
- #11104485June 28, 2018UNKNOWN OR OTHER
CAN NOT OPEN DRIVER DOOR FROM INSIDE OR OUT. CAN NOT GET OUT OF MY CAR. HAD TO CRAWL OF PASSENGER SIDE DOOR.THIS IS NOT AN ESSAY TASK TO DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104576June 28, 2018SEAT BELTS
WHEN ATTEMPTING TO ATTACH A CHILD SEAT OR A CHILD BOOSTER SEAT IN THE REAR SEATING AREA IT IS IMPOSSIBLE TO ATTACH THE SEAT BELT BECAUSE THE STRAP FROM THE BUCKLE TO WHERE THE BUCKLE IS ATTACHED TO THE BODY UNDER THE SEAT IS TOO SHORT . YOU CAN NOT HOLD THE BUCKLE AND INSERT THE BELT WITH OUT THE BUCKLE BEING FORCED INTO AND UNDER THE SEAT. I HAVE ATTACHED A CORD TO ASSIST THIS BUCKLING ISSUE BUT IT IS STILL DIFFICULT TO BUCKLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104011June 26, 2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BMW OF PEABODY, 221 ANDOVER ST., PEABODY, MA 01960, (978) 532-8300) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104022June 26, 2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BMW OF MONTEREY, 1 GEARY PLAZA, SEASIDE, CALIFORNIA 93955) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103727June 25, 2018ENGINE
ENGINE STOPPING AND STALLING WITH NO WARNING. AND IT KEEPS OCCURING EVERYDAY AND I GET NO WARNING OF THE ENGINE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103460June 22, 2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103005June 21, 2018ELECTRICAL SYSTEM, ENGINE
THE RECALLS WERE POSTED IN OCT 2017.... WHAT IS TAKING THEM SO LONG TO GET PARTS AVAILABLE? ARE THEY WAITING FOR SOMEONE TO GET HURT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102535June 19, 2018VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT LOW SPEEDS, THE BLOWER MOTOR FAILED WITHOUT WARNING AND THE AIR CONDITIONER STOPPED BLOWING COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102549June 19, 2018AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE FRONT PASSENGER "AIR BAG OFF" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102567June 19, 2018ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (INTERNATIONAL BMW, 2400 S 108TH ST, WEST ALLIS, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102559June 19, 2018ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (TAYLOR BMW, 4180 WASHINGTON RD, EVANS, GA 30809) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102686June 19, 2018POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE
TL* THE CONTACT OWNS A 2013 BMW 328I. WHILE DRIVING 50 MPH, THE OIL PUMP AND DRIVETRAIN WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE VIOLENTLY JERKED AND STALLED. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE BREAST, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT WAS IN HEAVY TRAFFIC AND WAS NOT ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, (516) 393-0000) WHERE IT WAS DIAGNOSED THAT THE OIL PUMP AND DRIVETRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11102257June 18, 2018ENGINE, POWER TRAIN, STEERING
I WAS DRIVING ON A BUSY HIGHWAY BETWEEN 70-80 MPH. THE ENGINE STALLED AND I WAS UNABLE TO PRESS THE GAS. I MANAGED TO GET THE CAR OFF ON AN EXIT DUE TO MOMENTUM. AFTER SITTING IN A PARKING LOT FOR 30 MINUTES, THE CAR CRANKED BACK UP WITHOUT ANY ISSUE. THE STALLING ISSUE HAS OCCURRED TWICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102328June 18, 2018ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PLAZA BMW, 11858 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 720-6045) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102346June 18, 2018ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON 2016 I WAS DRIVING ON A VERY BUSY PARKWAY IN THE AFTERNOON AT ABOUT 45 MPH (WHICH IS A LEGAL SPEED LIMIT) WHEN MY CAR STARTED SHUDDERING, SHAKING AND SLOWING DOWN AND A MESSAGE CAME ON SAYING "DRIVE TRAIN MALFUNCTION." I IMMEDIATELY CALLED MY HUSBAND WHO TOLD ME TO PULL OVER AND SHUT OFF THE CAR FOR 5 MINUTES. HE MANAGED TO CALM ME DOWN. WHEN I RESTARTED THE CAR, THE CAR COULD NOT START I WAS VERY SCARED THE CAR WAS TOW TO BMW AND THEY STATE IT WAS RHE STARTER THAT WHEN BAD. I HAD RETURN THE CARE SEVERAL TIME TO BMW FOR THE SAME NOISE I WAS TOLD THE HAVE A TECH FROM THE HEAD QUARTER CAME OUT AND THE CAR IS PERFECTLY FINE .THE SAME HING HAPPEN 2 YEAR LATER AND I WAS ON THE HIGHWAY DURING THE INCIDENT. BMW SERVICE TOLD ME THE ENGINE FAIL AND I NEED A NEW ENGINE WHICH WOULD COST ME $10,000 WE WERE READING ALL THE COMPLAINTS AND PRIMARILY THEY ARE ABOUT THE DRIVE TRAIN MALFUNCTION - IT HAS A FAULTY PLASTIC PART, WHICH SINCE 2015 WAS REPLACED BY A METAL PART. I WAS DRIVING IN THE MIDDLE LANE OF A VERY BUSY HIGHWAY AND I COULD HAVE BEEN KILLED O). WHAT DOES IT TAKE FOR BMW OR NHTSA TO ISSUE A RECALL FOR THIS PROBLEM - A DEATH OR FEW? THERE IS NO WAY A 5 YEAR OLD CAR ENGINE SHOULD HAVE FAIL WITH JUST 70,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101998June 15, 2018STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
RECALL CAMPAIGN NO 17V-683: PCV VALVE HEATER AND 17V-676: BLOWER MOTOR WIRING. THE NEW RECALL BMW CALL STALLING WHILE DRIVING. CAR SHUTS OFF. I TOOK MY BMW TO SOUTH MOTORS BMW WAS DUE TO THE 3 RECALLS CAUSE BY THE MANUFACTURES DEFECT. THE LAST RECALL WAS RISK OF ENGINE COMPLETELY STALLING(STOPPING) WHILE DRIVING WHICH HAPPEN TO ME WHILE DRIVING ON A CITY STREET WITH CHILDREN IN THE CAR. WE MET WITH A BMW SERVICE ADVISOR AND HE SAID THAT SOUTH MOTORS BMW SERVICE MORE THAN 100 BMW SINCE LAST YEAR AND THEY ARE ONLY FIXING THE BMW'S AS A COURTESY. HE THAN STATED HE HAD TO ORDER A COUPLE OF PARTS FOR THE RECALL, TO GIVE HIM A COUPLE OF DAYS. HE CALLED THE VERY NEXT DAY AND SAID THE PARTS WERE IN AND ADVISE THAT HE HAVE TO CHARGE A FEE BECAUSE HIS TECHNICIAN HAVE TO GET PAID. HE GAVE US A PRICE OF MORE THAN $3,000 AND SAID THIS IS NOTHING, WE CHARGE THE LAST CUSTOMER FOR HER BMW $12,000 WE ARE GIVING YOU A GOOD PRICE. IT GETS WORSE THEY KEPT MY BMW FOR ANOTHER 5 DAYS, SMASH THE FRONT OF MY BMW. THE MANAGER STATED HE IS NOT SURE WHO SMASH THE FRONT OF MY BMW, HE SAID ABOUT 7 WORKERS WERE DRIVING MY CAR WHILE IT WAS BEING SERVICE FOR THE RECALLS. I WAS IN TEARS, HE LOOKED AT ME AND SAID IT'S JUST A CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102007June 15, 2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101767June 14, 2018ENGINE
THERE'S A LEAKING COMING FROM THE ENGINE BAY AREA I REPLACE THE VALVE COVER GASKET BUT THAT HASN'T STOP THE SMOKE COMING OUT OF THE CAR I'VE SEEN IN SEVERAL BMW FORUMS THAT OWNERS OF 3 SERIES HAVE COMPLAIN ABOUT THESE AND THE TWO MAJOR PROBLEMS THAT CAUSE THIS IS 1. THE VALVE COVER GASKET OR THE TURBO OIL LINES THE OIL GET INTO THE CATALYST CONVERTER AND START SMOKING AND HEATING AND THIS MIGHT CAUSE A FIRE WHILE YOU ARE DRIVING OR COMING TO A COMPLETE STOP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101929June 14, 2018ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11101935June 14, 2018ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHEN THE DEFROSTER, HEAT, OR AIR CONDITIONER WERE ACTIVATED, THEY FAILED TO OPERATE AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED NOTIFICATIONS FOR THE RECALLS. THE DEALER (BMW OF ROCHESTER, 4250 HENRIETTA RD, ROCHESTER, NY 14623) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0