BMW 328i Complaints

2,583 consumer complaints on file.

#11113112July 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER (COMPETITION BMW OF SMITHTOWN, 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780, 1-888-861-6280) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113119July 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEEL SPEED SENSORS FAIL UNDER HARD BREAKING HAPPENED 2 TIMES CAR BRAKES ABS AND ANTI SWERVE SYSTEM STOP WORKING AND BREAKING IS AFFECTED HARD PEDDLE STOPPING DISTANCE AFFECTED. BMW REPLACED THEM UNDER WARRANTEE BUT WOULD NOT REPLACE THE 2 THAT ARE WORKING UNTIL THEY FAIL. MY DAUGHTER DRIVES THIS CAR FOR SCHOOL AND IT IS A SAFETY HANSARD THAT BMW WILL NOT REPLACE. HAPPENED TWICE ONCE IN TOWN THE OTHER TIME ON HIGHWAY HAD TO TOW THE CAR TO DEALER BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112508July 19, 2018
ELECTRICAL SYSTEM
VEHICLE SPONTANEOUSLY COMBUST IN A RURAL DRIVEWAY AFTER SITTING FOR HOURS. FIRE STARTED IN THE CENTRAL DASH. THE VEHICLE IS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112427July 19, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ENGINE EMITTED A BURNING ODOR. THE CONTACT STATED THAT THE ODOR ENTERED THE CABIN OF THE VEHICLE AND CONTINUED EVEN AFTER THE VEHICLE WAS TURNED OFF. THE DEALER (BMW OF MOUNTAIN VIEW, 150 EL CAMINO REAL, MOUNTAIN VIEW, CALIFORNIA 94043) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111806July 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WAS PARKED I STARTED IT RAN BACK IN HOUSE TO GET PHONE GOT IN CAR SMELT PLASTIC BUT IT WASN'T COMING FROM VENT GOT OUT CAR TO SMELL AROUND CAR AND WHEN I GOT TO TRUNK THE SMELL WAS LOUDER OPENED TRUNK AND A SMALL FIRE CAME UP LIKE A BARBECUE FIRE ON THE PASSENGER SIDE A MAN RODE BY IN A TRUCK AND HELP PUT IT OUT THE WASN'T DROVE SINCE 12:00 P.M THE DAY BEFORE I RAN IN MY FRONT DOOR GRABBED PHONE AND THAT FAST BUT THE GUY SAID IT LOOKS LIKE THE WIRES WERE BURNING PREVIOUSLY BECAUSE I HAD A BURN STAIN ON MY EXTERIOR WHITE PAINT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111791July 16, 2018
STEERING
THE VEHICLE HAD BEEN PARKED IN AN OVERNIGHT GARAGE FOR ABOUT 5 DAYS WHILE I WAS TRAVELING. WHEN I RETURNED AND TRIED TO START THE CAR, I GOT AN ELV SYMBOL (BASICALLY LOCKED THE VEHICLE AND KEPT IT FROM TURNING OVER). IT ESSENTIALLY DRAINED THE BATTERY WHICH HAS NOW BEEN REPLACED. I WAS TOLD BY THE DEALERSHIP THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. APPARENTLY, THERE HAS BEEN A LOT OF OCCURRENCES OF THIS HAPPENING TO BMWS. BMW KNOWS THAT THIS IS A FAULT ON VEHICLES MADE FROM 2006-2008. THE COST TO REPLACE THE STEERING COLUMN IS AROUND $1600. BECAUSE THE COMPANY IS AWARE OF THIS PROBLEM WITH VEHICLES IN THESE YEARS, THIS IS AN ITEM THAT SHOULD BE LISTED AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111123July 13, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS, SEATS
GETTING AN INTERMITTENT PASSENGER RESTRAINT SYSTEM MALFUNCTION. IT STATES THE PASSENGER AIRBAG WILL BE DEACTIVATED. THE ERROR IS OCCURRING WHEN A PASSENGER IS IN THE PASSENGER SEAT, AND ALSO NOW WHEN THE SEAT IS EMPTY. AFTER SEARCHING THIS ERROR MESSAGE, THIS APPEARS TO BE A COMMON ISSUE WITH DIFFERENT YEARS AND MODELS OF BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111192July 13, 2018
AIR BAGS
THIS 2011 BMW 3 SERIES WAS IN AN ACCIDENT SEP OF 2014 AND REPAIRED. THE STEERING WHEEL AIRBAG AND THE SIDE CURTAIN AIRBAG WERE REPLACED. NO ONE HAS BEEN ABLE TO TELL US IF THESE REPLACEMENT AIR BAGS ARE SAFE. THE REPAIR FACILITY CAN ONLY SAY THAT ALL PARTS WERE BMW PARTS AND THE AIRBAGS WERE TAKATA. HOW DO WE KNOW THE REPLACED AIR BAGS ARE OK.?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111025July 12, 2018
WHEELS
GREETINGS: WE HAVE A 2015 BMW328I WHICH CAME WITH CONTINENTAL SPORT/CONTACT TIRES INSTALLED SINCE NEW. THE VEHICLE HAS APPROXIMATELY 26000 MILES. DURING A RECENT REGULAR MAINTENANCE VISIT IT WAS DETERMINED THAT THE TIRES HAVE BECOME UNSAFE DUE TO BROKEN/SEPARATED CORD WHICH HAS CAUSED THE TREAD TO RAISE UNEVENLY CAUSING EXCESSIVE ROAD NOISE AND VIBRATION WHILE DRIVING. THE TIRES WERE DETERMINED TO BE UNSAFE AND WERE REPLACED. WE ALSO HAD THIS SAME ISSUE ON A 2015 HONDA CIVIC EQUIPPED WITH OEM CONTINENTAL TIRES AND HAD THE SAME SYMPTOMS WHEN NEW AND THOSE TIRES WERE REPLACED PRIOR TO 1000 MILES WITH NEW CONTINENTAL OEM TIRES AND AGAIN SHOWED SCALLOPING AND UNEVEN TREAD RAISE BY 12000 MILES. WE FIND THIS A TREND WITH THESE TIRES AND HAVE PREEMPTED A CATASTROPHIC FAILURE OF THESE TIRES BY REPLACING THEM, AT OUR EXPENSE, SINCE THE DEALERSHIPS WILL NOT HONOR A TIRE WARRANTY. WE ALSO FEEL THAT THIS IS A SAFETY CONCERN THAT THE CONSUMER AND OPERATORS OF VEHICLES EQUIPPED WITH THESE TIRES BE MADE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110686July 11, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE PLASTIC TIMING CHAIN GUIDES BREAK CAUSING THE ENGINE OIL PRESSURE TO DROP AND TIMING CHAIN SNAPS AND LEAD TO SEVERE ENGINE DAMAGE WHILE CAR IS IN MOTION. THE ENGINE STOPS WORKING AND LOSES POWER WHILE MOVING WHICH IS DANGEROUS. BMW ISSUED A TSB FOR THIS ISSUE AS THE PART WAS DEFECTIVE FROM FACTORY HOWEVER, DID NOT ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110734July 11, 2018
ELECTRICAL SYSTEM
I'VE BEEN TRYING TO GET THIS TAKEN CARE OF FOR A WHILE NOW, AND THE MANUFACTURER IS SAYING THAT THE REMEDY ISN'T AVAILABLE. I FEEL UNSAFE, ESPECIALLY NOW DURING THE SUMMERTIME WHEN I'M USING MY HEATING AND AC. I EXPERIENCED BETTER CUSTOMER SERIVIE BACK WHEN I HAD A CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110479July 10, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS TWO OPEN RECALLS. MANUFACTURER HAS NOT PROVIDED ANY RELIEF OR REMEDY FOR OVER NINE (9) MONTHS SINCE NHTSA FIRST PUBLISHED RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110098July 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
7 RECALL ITEMS ON MY VEHICLE :-( CALING BMW CONSTANTLY TO GET AN UPDATE ON THE PARTS NEEDED SO I CAN TAKE MY CAR IN AND IT'S NOT HAPPENING... IT'S BEEN OVER A YEAR AND A HALF ND NOTHING. BLOWER MOTOR WIRING: THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS THE BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.F OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. RECALL 17V676000- ELECTRICAL SYSTEM WIRING -MAY CAUSE FIRE EVEN WHEN VEHICLE IS OFF. RECALL 16V071000- AIRBAG FRONTAL DRIVAR SIDE INFLATOR MODULE-IN CRASH THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS. RECALL 11V476000: POWER TRAIN DRIVELINE DRIVESHAFT- IF BOLTS LOOSEN COULD LEASE TO LOSS OF POWER TO FRONT WHEEL AND VEHICLE BREAKDOWN/CRASH. RECALL 17V683000 -COMPONENT ENGINE AND COOLING, EMISSION CONTROL CRANK CASE, ELECTRICL SHORT WILL CAUSE PARTS WITHIN PCV VALVE TO MELT INCREASING RISK OF FIRE. RECALL 12E029000 -ENGINE AND COOLING SYSTEM FAN-FA MOTOR CAN BECOME INOPERATIVE OR CIRCUTITBOARD TO OVERHEAT CAUING ENGINE IN ENGINE COMPARTMENT TO CATCH FIRE. RECALL 13V044000 - ELECTRICAL SYSTEM -LOSS OF ELECTRICAL SYSTEM POWER FAIL -VEHICLE CAN STALL UNEXPECTEDLY INCREASING RISK OF CRASH. RECALL 14V176000 - ENGINE AND ENGINE COOLING ENGINE- IF THE BOLTS LOSSEN OR BREAK, THE ENGINE MAY HAVE REDUCED POWER OR STALL INCREASING RISK OF CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110051July 7, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY BMW 328I X-DRIVE GIVING "DRIVETRAIN MALFUNCTION" MESSAGE WHEN THE CAR WAS RUNNING ON SPORT MODE OR ECO MODE. AFTER FEW MINUTES OF DRIVING THE CARS SHUTS DOWN. THIS HAD HAPPENED 3 TIMES BEFORE IN SAME MONTH AND EVERY TIME THE DEALERSHIP LOOKED AT IT THE REPLACED A PART(FUEL INJECTOR AND MODULE IN FUEL TANK) NO HELP AND HAPPENED AGAIN NEXT DAY THEY DID IT. AFTER I TOPPED UP THE FUEL WITH 2 GALLONS WHEN THIS HAPPEN THIS TIME THE MESSAGE IS NOT SHOULD NO MORE AND THE CAR STARTED RUNNING NORMAL GAIN. BMW IS NOT ABLE TO FIGURE OUT THE ISSUE AND I WILL BE TURNING IT IN TOMORROW AGAIN FOR DIAGNOSIS. THE ISSUE IS STILL UN-KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109905July 6, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL, MOUNTAIN VIEW, CA 94040, 650-943-1000) WHO INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAD NOT AUTHORIZED THE DEALER TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOULD NOT HAVE BEEN EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 18V314000 (ELECTRICAL SYSTEM) AND 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A REMEDY AND ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109940July 6, 2018
ELECTRICAL SYSTEM
POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. SAFETY RISK: IF OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. REMEDY: THE PCV VALVE HEATER WILL BE INSPECTED AND A NEW PART WILL BE INSTALLED. IF NECESSARY, ADDITIONAL COMPONENTS WILL BE REPLACED AS DETERMINED AT THE TIME OF REPAIR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105161July 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED IT TOOK OVER 3 YEARS TO REPLACE THE AIR BAG. AFTER REPLACING THE AIR BAG CONSUMER ALSO HAD MORE RECALLS RELATED TO ELECTICAL WHICH COULD CAUSE FIRE. IT WAS REPLACED. UPDATED 10/16/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104945July 1, 2018
VEHICLE SPEED CONTROL
PURSUANT TO THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THIS ADMINISTRATIVE AGENCY DUTY, I AM SUBMITTING A COMPLAINT AGAINST BMW AUTO MAKER. WE OWN A 2014 BMW 328I XDRIVE GT IN WHICH MY WIFE, (SAFE DRIVER), HAD AN ACCIDENT ON 06/26/2018 DUE TO "SUDDEN UNINTENDED ACCELERATION" WHILE PARKING, LEAVING TWO (2) FAMILY MEMBERS IN THE HOSPITAL WITH SERIOUS BACK INJURIES. WHILE SHE WAS PARKING AND AT FULL STOP WITH THE BRAKE PEDAL PRESSED, THE VEHICLE SUDDEN FORCEFULLY ACCELERATED AND TOOK OFF JUMPING OVER A 12 INCH PARKING LOT BARRIER WALL LANDING 4 FEET DOWN ON A FOUR (4) LANES BUSY ROAD, WATERS AVENUE (TAMPA, FL). THE VEHICLE WAS TAKEN TO THE LOCAL BMW (REEVES, TAMPA, FL) DEALER WERE WE PURCHASED THE CAR BRAND NEW AND HAVE BEEN SERVICING THE CAR. THE BMW AFTER CHARGING $190.00, CLAIMED TO BE UNABLE TO DIAGNOSE AND DUPLICATE THE PROBLEM AND WILL NOT ACKNOWLEDGE OR ADMIT HAVING THESE TYPE OF PROBLEMS THIS BMW 328I SERIES CONTRARY TO THIS AGENCY CLAIMS AND OTHER DISCLOSED IN PUBLIC MEDIA. THE DEALER DID NOT EVEN CHANGE THE ACCELERATION SENSOR FOR SAFETY UNCERTAIN. FURTHERMORE, BE AWARE, THIS IS THE SECOND TIME WE EXPERIENCE THIS VEHICLE "SUDDEN UNINTENDED ACCELERATION" MALFUNCTION AS IN 2016 DID IT AND THE VEHICLE CRASHED WHILE PARKING, STILL IN SLOW MOTION, ONTO A HANDICAP SIGN AND A PARKING LOT LANDSCAPE ISLAND (IN FRONT IF A BEST BUY STORE). LIKEWISE, AT THAT TIME THE DEALER (REVEES) CLAIMED TO BE UNABLE TO DUPLICATE THE PROBLEM AND THE VEHICLE'S ELECTRONIC CHECK DID NOT SHOWED ANOMALIES. WE HAVE PICTURES, POLICE REPORT, AMBULANCE REPORTS OF LATEST INCIDENT AND A BUSINESS RECORDED THE INCIDENT ON A SITE SECURITY CAMERA, SO EVIDENCES AVAILABLE UPON REQUEST. IT IS A SAD DAY FOR US TO EXPERIENCE BMW NOT DOING ANYTHING TO RESPOND TO OUR CLAIM AND/OR AT LEAST PREVENT FURTHER SAFETY HUMAN AND PROPERTY INJURIES RESULTING IN TRAGEDIES.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11104669June 29, 2018
SERVICE BRAKES
I WAS SLOWING DOWN TO APPROACH AND STOP AT A RED LIGHT ON A STREET (NOT HIGHWAY) AND MY CAR WASN'T BRAKING. IT THEN STOPPED. AFTER IT BRAKED AND I WAS SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE FULLY STOPPED AND STATIONARY FOR APPROXIMATELY 10-20 SECONDS MY CAR ACCELERATED WITHOUT WARNING AND HIT THE BACK OF THE CAR AHEAD OF ME. THE IMPACT CAUSED A TINY SCRATCH ON THE DRIVERS BUMPER FROM MY LICENSE PLATE. HIS CAR WAS OLD AND HIS BUMPER ALREADY DAMAGED, SO HE WASN'T TOO CONCERNED ABOUT THE SCRATCH. WE PULLED OFF TO A NEARBY PARKING LOT AND HE CHECKED UNDER HIS CAR AND UNDER MY CAR TO MAKE SURE THERE WAS NO DAMAGE OTHER THAN THE SMALL SCRATCH AND WE PARTED WAYS. I CALLED THE MY BMW SERVICE CENTER FIRST THING THE NEXT MORNING AND BROUGHT MY CAR IN. TWO MONTHS PRIOR TO THIS INCIDENT, MY CAR STOPPED WITHOUT WARNING ON A STREET WITH NO TRAFFIC WHEN I WAS TRAVELING AT APPROXIMATELY 20-30 MILES PER HOUR. I ASSUMED THAT SOMETHING SET OFF ONE OF THE SENSORS, BUT THIS IS NOT A STREET WHERE PEOPLE OR ANIMALS WOULD BE CROSSING AND NO ONE WAS IN THE STREET. THEIR CORPORATE HEADQUARTERS IN NJ SENT IN A FIELD REPRESENTATIVE AND INSPECTED THE CAR. AN EXECUTIVE CUSTOMER CARE REPRESENTATIVE FROM BMW'S NJ CORPORATE HEADQUARTERS GOT BACK TO ME YESTERDAY REPORTING THAT THEY COULD NOT FIND ANY ISSUES WITH THE CAR AND I CAN PICK IT UP AT ANYTIME. THEY COULD OFFER ME NO EXPLANATION FOR THIS OCCURRENCE AND I AM TERRIFIED TO GET BACK IN THIS CAR. I AM ESTIMATING THE MILEAGE ON MY CAR AS 25,000 MILES AS MY CAR IS STILL AT THE BMW SERVICE CENTER AND NOT IN MY POSSESSION TO CHECK THE EXACT MILEAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11104698June 29, 2018
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED STERLING BMW AT 949-200-8722 (LOCATED AT 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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