BMW 328i Complaints

2,583 consumer complaints on file.

#11118789August 9, 2018
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE MOLDINGS FOR THE FRONT AND REAR WINDSHIELDS WERE CRACKED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO BEVERLY HILLS BMW (5070 WILSHIRE BLVD, LOS ANGELES, CA 90036) WHERE IT WAS DIAGNOSED THAT THE MOLDINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,261.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118580August 8, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF RIVERSIDE (3060 ADAMS STREET, RIVERSIDE, CALIFORNIA 92504, (951) 373-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118620August 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL. THIS IS THE SECOND TIME IVE HAD TO FILE A COMPLAINT. MY CAR KEEPS DYING IN THE MIDDLE OF THE ROAD WHILE I'M DRIVING JUST RANDOMLY. IT GIVES NO WARNING OR ANYTHING I CAN'T DRIVE MY CAR IN THE HEAT OR AT NIGHT. I'VE BEEN TO THE BMW DEALERSHIP HERE AND IT'S BEEN 6MONTHS AND THEY STILL DON'T HAVE THE RECALL PARTS. IT'S A VERY SERIOUS SAFETY ISSUE PLEASE CONTACT ME SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118068August 6, 2018
UNKNOWN OR OTHER
HAVE A 2013 BMW 328I WITH MELTING INTERIOR DOOR HANDLES. I SEE THAT THERE IS A KNOW PROBLEM. WHY ISN'T A RECALL. THIS BLACK GOO GETS ALL OVER YOUR HANDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118133August 6, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE BMW DEALER (SEWELL BMW OF GRAPEVINE, 1111 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 912-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115532August 3, 2018
ELECTRICAL SYSTEM
RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115557August 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE'S BEEN A RECALL ON THE PARTS THAT CONTROL THE FLOW OR SPEED OF THE AC UNIT IN THE CAR, ALSO THE AIRFLOW. THERE'S SEVERAL OTHER RECALLS ON THIS CAR. A NOTICE WAS ORIGINALLY SENT OUT TO ME IN NOVEMBER OF 2017. IT'S NOW AUGUST OF 2018 AND ANOTHER NOTICE HAS NOT BEEN SENT OUT. I'VE REACHED OUT TO BMW ON THIS ISSUE WAS SIMPLY TOLD THAT IF SMOKE OR A FIRE STARTS IN MY CAR, TO PULL OVER AND DIAL 911. THE FACT I CAN'T USE MY AC IN ARIZONA IS OUT OF CONTROL, IT'S EXTREMELY HOT HERE. EARLIER IN THE YEAR IT WAS OKAY SINCE IT WAS COOLER BUT NOW TEMPS ARE REACHING OVER 110 DEGREES. I DID FIND THE PART BUT ALSO ASKED FOR A REIMBURSEMENT IF I WERE TO PURCHASE IT AND WAS TOLD I'D STILL HAVE TO WAIT FOR A SECOND LETTER. WHY SHOULD I NEED TO WAIT FOR A SECOND LETTER FOR SOMETHING THERE'S A RECALL ON? ESPECIALLY SOMETHING THAT CAN PUT MYSELF OR CHILD IN DAMAGE OR OTHER PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115558August 3, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CIRCLE BMW (500 NJ-36, EATONTOWN, NJ 07724, (732) 440-3640) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115078August 1, 2018
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PARTS FOR THE RECALL REPAIRS. THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS. THE MANUFACTURER WAS CONTACTED REGARDING PARTS AND A LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115231August 1, 2018
SERVICE BRAKES
MY BRAKE PEDAL PAD CAME OFF OF MY BRAKE WHEN I WENT TO STOP BEHIND SOMEONE CAUSING ME TO GET IN AN ACCIDENT. I WAS TRAVELING ON A CITY STREET COMING UP TO TRAFFIC THAT WAS STARTING TO GO AT A TRAFFIC LIGHT THAT JUST TURNED GREEN. I BELIEVE THE RUBBER IS TOO SOFT ON THE BRAKE PEDAL PAD AND WAS NOT SEATED ON THE BRAKE ALL THE WAY DUE TO ME OR A PREVIOUS OWNER PULLING THE BOTTOM LEFT SIDE OFF OF THE BRAKE BY LIFTING THEIR FOOT UP FROM RESTING IT NEXT TO THE BRAKE. I HAVE A PHOTO OF THE PAD FROM AFTER THE ACCIDENT SHOWING INDENTATIONS ON THE BOTTOM LEFT OF THE PAD FROM WHERE THE BOTTOM LEFT CORNER WAS PULLED OFF THE BRAKE. WHEN I WENT TO SLOW DOWN IN TRAFFIC SO THE CAR IN FRONT OF ME COULD HAVE TIME TO SPEED UP, THE PAD SLIPPED OFF AND CAUSED ME TO HIT THE GAS PEDAL AND HIT THE CAR IN FRONT OF ME. MY COMPUTER REGISTERS WHAT HAPPENED FIVE SECONDS PRIOR TO IMPACT. IT SAYS THAT I WAS TRAVELING AT 21 MPH (THE SPEED LIMIT IS 35), THEN HIT THE GAS AND ACCELERATED A LITTLE BEFORE IMPACT, WHICH IS IN MY OPINION PROOF THAT MY FOOT SLIPPED OFF THE BRAKE. THE CAR IN FRONT OF ME WAS NOT STOPPED, THEY WERE ACCELERATING FROM BEING STOPPED IN TRAFFIC AT A LIGHT, BUT TRAVELING SLOWER THAN ME, WHICH IS WHY I WAS GOING 21 MPH SO CLOSE BEHIND THEM, BECAUSE I HAD APPROACHED THE TRAFFIC AFTER THEY ALREADY STARTED MOVING. I CONTACTED BMW AND THEY INSPECTED IT AND SAID THERE'S NOTHING WRONG WITH THE PAD AND THEREFORE WILL NOT BE COMPENSATING ME FOR THE ACCIDENT BY TAKING RESPONSIBILITY AND FIXING MY CAR. THAT MADE ME FEEL AS THOUGH THEY ARE NOT CONCERNED WITH MY PERSONAL SAFETY. THE DRIVER AND PASSENGER OF THE VEHICLE I HIT TOLD MY INSURANCE THEY WERE BOTH INJURED BUT I'M NOT SURE IF THEY ARE PURSUING THE INJURY CLAIM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11114937July 31, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (SEWELL BMW OF GRAPEVINE, 1111 E STATE HWY 111, GRAPEVINE, TX 76051, 817-912-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY SHOULD HAVE THE PARTS IN A FEW MONTHS. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114453July 30, 2018
AIR BAGS, SERVICE BRAKES
I WAS ON THE STREET. WHEN I GOT INTO A CAR ACCIDENT ON MAY 28 2017. MY AIRBAGS DEPLOYED AFTER I SLAMMED SOMEONE IN THE BACK BECAUSE MY BRAKES WERE NOT PROPYL WORKING. MY AIRBAGS ALSO SHOT OUT SOME METAL FRAGMENTS CUTTING MY HAND UP.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11114387July 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AIRFLOW METER/SENSOR - CAR SPUTTERS AND STRUGGLES WITH AIR INTAKE CAUSING THE CAR TO STALL. I WAS DRIVING 45 MPH AND MY CAR TURNED OFF. THIS HAPPENED BACK IN 12/2017 - I TOOK THE CAR INTO THE SHOP TO FIX THE PROBLEM ($1300+) AND THE SAME ISSUES ARE HAPPENING AGAIN. JULY 2018 DRIVING 33 MPH AND MY CAR STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114129July 27, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL, WHENEVER I DRIVE MY CAR FOR MORE THAN 30MIN IT OVERHEATS AND COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS LIKE IT RUNS OUT OF GAS AND I CAN'T START THE CAR FOR AT LEAST 20 30 MINUTES. THOUGHT IT WAS THE FUEL PUMP REPLACED THAT AND 3MONTHS LATER THE PROBLEM COMES BACK AND NOW I CAN'T RUN THE A/C WITHOUT IT SHUTTING OFF RANDOMLY. I'VE HAD THIS HAPPEN ON VERY BUSY ROADS BLOCKING TRAFFIC BECAUSE I COULDN'T DO ANYTHING. I TOOK MY CAR TO BMW DEALERSHIP AND THE PARTS STILL AREN'T MADE IS WHAT THEY SAID. I WANT THIS PROBLEM FIXED AS SOON AS POSSIBLE PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113866July 26, 2018
FUEL/PROPULSION SYSTEM
THE LINES THAT ARE INSIDE THE FUEL PUMP CAME OFF WHILE I WAS DRIVING AND THE CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD. MY MECHANICS HAD THE EXACT SAME MODEL CAR HAVE THE SAME EXACT ISSUE AND WHEN THEY CALLED BMW FOR THE PARTS THE SERVICE GUY KNEW EXACTLY WHAT THE PROBLEM WAS. THEY SEE IT ALL THE TIME IN THIS PARTICULAR MODEL AND BMW STATES THAT SINCE YOU DON'T HAVE ANY RECALL ON IT THAT THEY WILL NOT FIX MY CAR WITHOUT ME PAYING FOR IT. THIS HAS NOW HAPPENED TWO TIMES TO ME AND IT IS A HUGE SAFETY HAZARD TO HAVE THE CAR JUST STOP WHILE DRIVING. CAN YOU PLEASE SEE IF YOU HAVE ANY OTHER COMPLAINTS THAT ARE SIMILAR TO MINE? ACCORDING TO MY MECHANIC THE BMW SERVICE CENTER HAS THE PARTS ON HAND BECAUSE THEY SEE THIS PROBLEM SO OFTEN IN THIS PARTICULAR MODEL. APPARENTLY IT IS BECAUSE THE FUEL INJECTION LINES ARE INSIDE THE TANK AND IT IS A BAD DESIGN AND I HAVE BEEN TOLD THAT IT IS A LOW FUEL INJECTION SYSTEM THAT WAS DESIGNED BADLY AND THEY NO LONGER DESIGN IT THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113985July 26, 2018
UNKNOWN OR OTHER
DOUBLE PULL HANDLE UNLOCK FEATURE NOT WORKING. WHEN I PULL THE HANDLE AFTER TURNING OFF THE VEHICLE, THE LOCK WOULD NOT UNLOCK. INSTEAD THE KNOB RETURNS TO LOCKED POSITION UNTIL I PRESS THE UNLOCK BUTTON ON CENTER CONSOLE. AS SHOWED IN THIS VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=IATTXL7PMOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113981July 26, 2018
ELECTRICAL SYSTEM
I CONTACTED BMW MULTIPLE TIMES BEFORE THE RECALL NOTICE AND HAVE BEEN STONEWALLED SINCE. JUST TWO DAYS AGO MY BLOWER MOTOR STOPPED WORKING SUDDENLY AND GOT HOT UNDER THE GLOVE BOX. I HAVE BEEN TRYING TO GET THIS FIXED FOR OVER 1 1/2 TO NO AVAIL. THE DEALER AND MANUFACTURER HAVE NOT HELPED AND I NEED TO CONSULT THE NHTSA FOR HELP. I WANT THIS PROBLEM FIXED AND I WANTED IT YESTERDAY. DUE TO THE FACT THAT BMW HAS NOT PROVIDED A SOLUTION/REMEDY FAST ENOUGH, I HAVE HAD TO TRAVEL WITH NO AIR CONDITIONING IN THE FLORIDA HEAT, WHAT MAKES IT WORSE IS WUEN IT RAINS. THEY REFUSE TO OFFER ALTERNATE TRANSPORTATION AND I HAVE BEEN RUDELY YELLED AT AND DISCOURAGED FROM TRYING TO REACH CORPORATE. I TRIED TO EXPLAIN MY SITUATION AND THE SERIOUSNESS OF MY SITUATION TO NO AVAIL. BMW HAS A LONG HISTORY OF GOOD AND BAD, YET THEY REFUSE TO HELP A CUSTOMER OR TO HELP RELIEVE THE BURDEN OF THE RECALL OR OFFER EXTRA ASSOSTANCE OR SATISFACTION IN THIS PARTICULAR CASE. I WISH TO HAVE SOMETHING DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113686July 25, 2018
FUEL/PROPULSION SYSTEM
MY CAR HAS STALLED TWICE ON THE HIGHWAY AND HAD TO BE TOWED FOR SERVICE AS IT WOULD NOT START. THE ERROR IN THE SYSTEM WAS FOR THE FUEL PUMP. THERE HAS BEEN A RECALL FOR MY SAME YEAR MAKE AND MODEL FOR THIS ISSUE RELATED TO THE FUEL PUMP, BUT MY VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113231July 24, 2018
POWER TRAIN
WHEN I START A TRIP MY CAR MAKES AN STRONG NOISE ON THE BACK. I'M PRETTY SURE IT COMES FROM THE REAR DIFFERENTIAL AXLE-FINAL DRIVE ASSY. MY CAR HAS 123206 MILLES. I USUALLY MAKE ANY MAINTENANCE ON TIME. I'M REALLY WORRY ABOUT THIS STRONG NOISE, CAUSE THIS CAR IS DRIVING EVERYDAY BY MY WIFE WITH OUR BABY INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113256July 24, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO SCHEDULE THE RECALL REPAIRS WERE SPECIFIED AS NOT BEING AVAILABLE UNTIL THE MANUFACTURER SENT A SECOND NOTICE. THE CONTACT CALLED THE DEALER (ROADSHOW BMW, 405 N GERMANTOWN PKWY, MEMPHIS, TN 38018, (901) 365-2584) SEVERAL TIMES, BUT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED BY THE MANUFACTURER. THE MANUFACTURER INDICATED THAT THE PARTS WOULD BECOME AVAILABLE AFTER AUGUST OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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