Audi Q3 Complaints

244 consumer complaints on file.

#11489429October 16, 2022
ENGINE
The vehicle is burning and consuming too much oil too quickly between oil changes. Oil pressure light keeps turning off and on even when there is oil. Vehicle has been serviced and worked on by Audi dealership. Currently vehicle is at Audi for exact same issues after Audi claimed to fix it. Vehicle had to be taken back to the dealer for repairs within 30 minutes after picking up the vehicle from dealership for the same light. Paid $2300 for the first time I took the car in for repairs and I had to take it back cause nothing was fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489494October 16, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has a starting error. Dealer fixed p085 with the park neutral module but problems comes back. At stop light vehicle shut down and when brake was released there was a error starting it back up again. Had to put vehicle in park and start it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488316October 7, 2022
AIR BAGS, ELECTRICAL SYSTEM
My vehicle's Airbag clock spring control unit has failed and does not work. This happened in June 2022. This part controls my airbag, my horn, vehicle display unit and other functions like the radio controls along with navigation. I had this confirmed by my local car repair shop. There is currently an air bag warning light illuminated which has been on consistently since June 2022. My horn does not work and has not worked since June 2022. Just prior to this failure the steering wheel made a plastic like crinkling noise. The vehicle is available for inspection upon request. Audi Services has indicated in email and over the phone that this part is indefinitely on back order. Without this fixed the car will not pass my state's inspection requirements. I have also been informed that this clock spring control unit is the same part used in the recall that VW Tiguans currently have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474208July 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving, Audi Pre sense warning illuminated on dash, then emergency braking occurred while seatbelt tightened. There were no other cars around (neither in front or on the side) I did not hit anything in the street. Safety put at risk from unnecessary braking. Thankfully no cars were behind me. This did startle me but I maintained proper control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472994July 8, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472997July 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471676June 30, 2022
UNKNOWN OR OTHER
Center sliding armrest defective. Cover under the armrest that pops in the tubes came off maki g the armrest lose and exposing the metal tubes. Internet search mentions it’s a common issue and nothing has been resolved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466700May 31, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on sunny day, 92 degrees. Turned AC on full blast and heard gunshot sound, sunroof glass completely exploded. Landed inside cabin and cut the driver and passenger, as the glass was incredibly sharp. Audi dealership will not even see vehicle, and stating that it is my fault. NO impact to glass whatsoever.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11466309May 26, 2022
UNKNOWN OR OTHER
Panoramic sunroof exploded today while driving at highway speeds. Broken glass gave way. Car was not struck by any objects before the glass failed. There were no warnings. Have not yet taken the car to a dealer or service provider. Though it did not happen to me, there’s danger from the explosion itself and from the glass entering the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464579May 13, 2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2017 Audi Q3. The contact stated that while her daughter was reversing at an undisclosed speed, the horn inadvertently activated and the contact had to disconnect the clock spring fuse to deactivate the horn. Additionally, the steering wheel made clicking noises while turning. The vehicle was taken to an independent mechanic who diagnosed that the clockspring needed to be replaced. The dealer was made aware of the failure but informed the contact that the clockspring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463825May 9, 2022
UNKNOWN OR OTHER
Every time it rain water comes into the vehicle.So it happen from the overhead panel and it mess with the light and it stay on .So where the lights are the water comes out and falls on the phone charger, usb outlet and the gears parking, drive etc.I took the vehicle to the dealer and the results stated check and clear drains search for TSB found 2056944/8 check seal and sunroof glass and readjust.This is the second time this is happening and every time I open the sun roof it’s moisture there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463749May 7, 2022
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tire size: 235/55 R 18 I bought my car on 10/2021. My car currently has 2,700 miles. My tires (all four tires) are suppose to be at 38 but every 3-4 days I have to add air because it keeps losing air. It’s gone down as low as 30. This issue started the end of March. I took my vehicle in for service mid April. The dealer stated that there are no wear and tears and no cracks but the tires keep losing air. I’m very concerned for my safety since I have to take the highway to get to my place of work. The warning symbol comes up and all the dealer did was reset the settings on my vehicle and add air. Something is wrong and it needs to be investigated. I’m very concerned for my safety and the safety of others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463435May 5, 2022
AIR BAGS
I lost control over all the functions on my steering wheel, including the horn and the drivers air bag. My mechanic told me, that I needed a new "Clockspring". He called Audi to order the part but Audi confirmed that the part is on back order since last May and that they have no idea when it will be available. Over 4000 people are on the waiting list for that part. I contacted Audi several times, asking if I was expected to drive around without a horn and airbag. I was told not to drive the car if it's not save. Ive been driving around for a few month now without a horn and airbag but I do not feel save.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461748April 22, 2022
FUEL/PROPULSION SYSTEM
Vehicle fuel pump fails intermittently even while actively engaged in driving. Engine stalled while driving putting me at risk for an accident. Issue was hard to diagnose because the fault would clear after an episode and reappear 300-400 miles after being driven again. Check engine light appears and then after allowing car to sit for a few hours, the car will start again. Sometimes the check engine light remains, other times it goes away on its own. Vehicle was inspected by Audi Little Rock and was performing as designed but issued occurred again 4 days after pickup. Currently the high pressure fuel pump is being replaced to try and solve the problem but vehicle can be made available for inspection if this does not resolve the issue. Since it is intermittently failing, issue hasn’t been duplicated during inspection. Incident has occurred approx 8 times since purchased in Jan 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459821April 6, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The Clock Spring is not functioning in our 2015 Audi Q3. The horn is non-functioning and we were told by the Audi dealership, after waiting for that part for three months, that there is a 50-50 chance that the driver air bag will not deploy and the cruise control is not working. I was alerted to this possible problem because my airbag light is on but was initially told it was only because of the horn. When we took it to the dealership initially to fix the horn, we were told it was on back order. I was not comfortable driving without a horn but was hoping it would be in soon. I continued to call every couple of weeks and was told not in yet. It was coming from overseas. Not until we went in and spoke with the Service Dept and kept asking more and more questions, did we find out that the Clock Spring is not coming any time soon. There seems to be a problem with the new Clock Spring being manufactured. Evidently it is the same part that VW uses, which was recalled, remanufactured and than problems still existed with the new part. I think it is not being manufactured. This is a huge concern because I commute to work which takes 3-4 hours a day of highway and city driving. It is a disappointment that Audi did not alert us to this manufacturing problem when we first took it in. Evidently it is impossible to find a used part and not recommended because no guarantee it will work either. They have offered to buy it back for less than what I paid and it is very hard to find another comparable used car that I can afford and won't have the same problem... I am very disappointed in the dealership not telling me about the possibility of the airbag not working and that the horn would not be coming any time soon since the problem has not been resolved with the replacement Clock Spring (Part #5K0-953-569-AL). I think this needs to be told to the consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455494March 7, 2022
ENGINE
The contact owns a 2018 Audi Q3. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact was assisted by a Police Officer to move the vehicle out of the roadway. The vehicle was towed to the local dealer to be diagnosed but was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 9,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452587February 17, 2022
ELECTRICAL SYSTEM
While waiting at a signal, i got at message that my maps could not continue because I had no power, then the park assist came on with no explanation. After that, I got the message to put the car in park to prevent it rolling away. I tried to restart, but it would not. As the signal changed and traffic had to move around me, I put on the emergency lights and continued to try to start the car. It took 3-4 tries. I then took it to the dealer who did an inspection and test drive, but nothing showed up. I was about to get on the freeway when this happened and worried about driving. Even after inspection of the vehicle, i am hesitant about driving on the freeway and worried about this happening again, this time with the engine in gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451695February 12, 2022
STRUCTURE:BODY
While merging onto the highway, there was a loud bang and the overhead lights as well as driver door alert on the dashboard came on. Upon checking, the front driver door had popped open on it's own. This was inspected by dealer and no issues were found however told that there is a two-step locking process which, in rare circumstances, may not fully engage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450718February 7, 2022
ELECTRICAL SYSTEM
CPO with 20k miles that I bought back on August 25, 2021 from Audi. It is equipped with push/start. Vehicle won't start. I have tried to use both key-fob with fresh brand new battery. Did not work I even checked to see if the battery was good. Still it won't start. I ran my scanner got a U0101 Loss communication to TCM (Transmission Control Module). I had Audi came with a flat bed to pick up the vehicle on January 24, 2022 (Vehicle have around 26k miles). Just Last Friday February 4, 2022 Audi dealership in Rockville, Maryland text my wife said they need to get in contact with the Audi in Germany. This whole time they DID NOT get us a loaner or a rental to use. It's hard to communicate with the service provider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447632January 15, 2022
ENGINE
2022 Audi Q 3 engine shuts off completely when stopped at light/stop sign. Has happened twice. Car will not move. Must be put back into park and re start engine. Terrifying when cars are veering away from the car to avoid rear ending disabled car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Audi Q3