Audi Q3 Complaints

244 consumer complaints on file.

#11516246April 10, 2023
SUSPENSION
I was driving and the car went out of control. I had the steering wheel straight, but the rear end started to fishtail in and out of the oncoming lane of traffic. As this happened I had to quickly jerk the steering wheel to get it out of the other lane of oncoming traffic. I had to slow down to 10 mph to get home with the flashers on, all the while it continued to swerve both left and right on it's own. We had the vehicle towed to the Audi dealership (Mohegan Lake Audi) and they said the rear control arms cracked. They say it rusted through causing it to crack. It has not been inspected by anyone else. No warning lights or other indication this would happen. It simply went from normal in-control driving to a car that drove uncontrolled. I have an open case with Audi USA on this matter as Peter (Service Operations) at the dealership said this happens often to the control arms and refused to assist us in any other manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516359April 10, 2023
STRUCTURE:BODY
Sunroof of car was leaking profusely during heavy rain. The water was pouring from the overhead panel that has map lights and sunroof controls. The water made the lights flicker and began to drip into the USB outlets at on the dashboard and seats. This seems to be a known problem and the Audi dealership recognized they were familiar with the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514083March 27, 2023
EQUIPMENT, BACK OVER PREVENTION
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511897March 14, 2023
FUEL/PROPULSION SYSTEM
Audi informed me that even though there was an initiated safety recall, and there was a test of our vehicle that confirmed the problem that the recall had identified such that the fuel tank should be replaced, they have recalculated the parameters for the recall and after further testing decided that the vehicle now is no longer unsafe. We do not believe them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509326February 27, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2018 Audi Q3. The contact stated that on numerous occasions, the check engine warning light intermittently illuminated. The contact then stated that while driving at undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to the dealer where it was diagnosed that the gas cylinder, fuel needed to be flushed and two unknown parts needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was then taken to an independent mechanic where it was diagnosed that the fuel needed to be flushed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,352.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506816February 12, 2023
SEAT BELTS
Two weeks ago my 2021 Audi Q3 displayed a child lock malfunction error. The rear passengers cannot open the door from the inside even after turning off the child lock feature because of this fault. I dropped my vehicle at the Audi dealership in Ontario, California. They called me a few hours later and said that they fixed the malfunction by doing a software update. The next day the fault alert came back. My parents are over 80 years old and I'm concerned that if I get in to an accident my family members will get stuck in the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506722February 11, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
After multiple attempts to have my 2019 Audi Q3 repaired the vehicle is still sitting at Audi of Columbia with the following issues (leaking water, drainage system is compromised, mold in the roof lining, sunroof is leaking).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505377February 3, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
The contact owns a 2020 Audi Q3. The contact stated that while driving or idling, the electrical system started malfunctioning. The contact then stated that the rear-view camera screen became distorted. The Audi pre sense system warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the water pump leaked into the main cabin and the drain needed to be unclogged. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the drain needed to be unclogged. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty, and no further assistance was provided. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505371February 3, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Audi Q3. The contact received notification of NHTSA Campaign Number: 22V673000 (Fuel System, Gasoline). The vehicle was taken to a local dealer for the recall repair; however, the contact was informed that parts for the recall repair were unavailable. The vehicle remained at the dealer awaiting parts for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504228January 28, 2023
BACK OVER PREVENTION: WARNINGS
Component: MMI inconsistently plays parking collision chimes. Safety: Inconsistent chime playback may result in collision with objects during parking. Reproduction: Not reproduced by dealer. Sporadic 1 to 3 times weekly. Inspected by dealer: No. Difficult to reproduce on demand. Warning indicators: None. Description: The Audio MMI (MIB3) fails to duck audio sources consistently and as a result may play entertainment audio on top of the parking collision chimes. The parking collision chimes are not playing. Shifting out of drive into reverse or park and back to drive will cause the chimes to play without moving the vehicle further. Video examples available upon request. Site does not allow video upload. (Please add this feature).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504226January 28, 2023
SERVICE BRAKES
Component: Brake pads and rotors Safety Risk: Distraction Reproduction: 100% reproducible on any day. Inspection: Inspected by dealer, dealer claims no malfunction. Warning lamps: None. Description: The brakes resonate in the calipers when creeping. The slip and grip of the pads on the rotors creates a tone that is possibly further amplified by the suspension springs. The car has 4k miles and has being doing this since the second day of ownership. Audi claims no responsibility and will not attempt to fix it. The noise is so loud that it is distracting and others often ask whats wrong with the car. They claim that this is normal. No other car of its class has brake noise to this extent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501261January 11, 2023
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500165January 4, 2023
UNKNOWN OR OTHER
I have experienced twice now that water leaks from the overhead panel and flickering of the overhead lights from the water interfering with the electrical components. It begins to leak from overhead when the car is running and after it has rained. I have read reviews online that this has happened in the Audi Q3 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498559December 22, 2022
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM
The Audi MMI infotainment software will control itself. For example, with my cellphone as the main audio device, the software will randomly switch to bluetooth, radio, or XM. The GPS will stop navigating which is the biggest concern when it does happen. It is an instant distraction that is hard to ignore. Especially when navigation is needed. Also, the garage door 'button' does not work sometimes which is not enjoyable during the snowy seasons where I have to actually get out and walk across slippery ground to close my garage. I have video proof and showed it to Audi dealership in Westwood, MA. They told me there is a pending recall but no solution so they sent me back out with the car. I talked with Audi corporate online and they mentioned: "Can you confirm pending recall that you're referring to? I ask because I checked 3 resources and no recall is showing pending on your vehicle." I'm hearing one thing from Audi dealership, and another from corporate. I have not heard back from either since talking with them. I would just like some follow up and to know when a solution is available. This is very concerning that they say there is a known issue with no fix and send me back out with an unresolved vehicle. The software can be very distracting and unsafe when it does not work and does it's own thing by itself. Attached are two pictures of my service invoice. Please note: "Confirmed clients concerns, found infotainment recall pending for the vehicle. No software updates available at this time." I can provide videos I took on my phone showing the screen bugging out by itself if needed. Thank you for your time looking at this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496286December 6, 2022
EQUIPMENT, BACK OVER PREVENTION
The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of NHTSA Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495412November 30, 2022
EXTERIOR LIGHTING, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: WARNINGS
The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494918November 25, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
The steering wheel started to make a weird noise while turning the airbag light then came on the steering wheel buttons stopped working. Took the car to dealer and the clock spring was defective non working. This is a safety issue I paid 821.57 to fix this issue out of pocket. My car only has 50 k in mileage and the airbag would have not deployed if I was in an accident. This sounds like a safety issue needing a recall for this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494139November 18, 2022
TIRES
The contact owns a 2018 Audi Q3 equipped with Continental tires, Tire Line: ContiproContact, Tire Size: P225/40R/19, DOT Number: AF5WWA46 1717. The contact stated that while driving at approximately 30 MPH, the tire pressure monitor indicated that the driver’s side rear tire pressure was low. The contact also had heard a humming noise coming from the rear of the vehicle. The contact pulled off the road into a service station and noticed that the rear driver’s side tire only had 20 PSI. The contact inflated the tire to 35 PSI and continued to his destination. The vehicle was taken to a tire dealer who reported that while dismounting the tire, the inner sidewall had a 3-inch gash large enough that the technician could fit his hand through the gash. The tire was replaced. The passenger’s side rear tire was inspected and showed a 10-inch gash that had separated from the inner sidewall. The tire was also replaced. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 33,000. The tire failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494165November 18, 2022
FUEL/PROPULSION SYSTEM
Vehicle stalls even while actively engaged in driving. Audi diagnosed performing as designed and advised nothing that they can do until diagnosed as “not performing as designed”. Poses imminent crash issue as vehicle will stall at any time. Please investigate. I am terrified to drive the car from place to place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493172November 11, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before as well as suggest they need to attempt something different) and admitted that other Q3s were having this issue. She told me to call Audi America like another customer did, but refused to share the contact number or specify what I should tell them. This is a completely unacceptable situation created by Audi which poses a hazard for drivers. Not to mention Audi failing to stand behind a luxury brand image by putting the burden on customers to jump through hoops to seek recourse for a defective vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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