Audi Q3 Complaints

244 consumer complaints on file.

#10919711October 27, 2016
UNKNOWN OR OTHER
ON MULTIPLE OCCASIONS (8/26/16, 9/23/16, 9/26/16, 10/2/16, 10/27/16) THE VEHICLE WILL NOT START AS IT IS NOT RECOGNIZING THE KEYS. THE COMPUTER SYSTEM SAYS "NO KEY IDENTIFIED." AFTER MORE THAN ONE TRY TO START THE VEHICLE, THE BRAKE LOCKS. THE CAR HAS BEEN TO AUDI ON 3 OCCASIONS TO TROUBLESHOOT THIS ISSUE. THE FIRST OCCASION (9/23/16) A SYSTEM UPDATE WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS PICKED UP ON 9/24/16. ON 9/26/16 THE CAR WOULD NOT IDENTIFY THE KEYS AGAIN UPON TRYING TO START THE VEHICLE. ON THIS SECOND OCCASION, THE CAR WAS BROUGHT BACK TO THE DEALER (9/26/16) AND KEY BATTERIES WERE TESTED, THE GATEWAY MODULE WAS REMOVED REWRAPPED IN NASHUA FOIL TAPE AND REINSTALLED AND TESTED AGAIN. ON 10/2/16 "NO KEYS WERE IDENTIFIED" OCCURRED AGAIN. 10/3/16 THE CAR WAS BROUGHT TO AUDI DEALER FOR A THIRD TIME. BOTH KEYS WERE REPLACED BY THE DEALER AND PROGRAMMED TO THE CAR. ON 10/27/16 THE CAR WAS LEFT UNLOCKED, OFF AND IN PARK. AS I TRIED TO START THE CAR, I RECEIVED THE MESSAGE "NO KEY IDENTIFIED". IMMEDIATELY AFTER THE MESSAGE DISAPPEARED (3-4SECONDS), THE CAR ALARM BEGAN GOING OFF. I HIT THE UNLOCK BUTTON ON THE KEYS FROM INSIDE. NEXT, I OPENED THE DOOR, SHUT IT AND ATTEMPTED TO START THE CAR AGAIN. I RECEIVED THE SAME MESSAGE ON THE DASHBOARD. AT THIS POINT I DEEMED THE VEHICLE UNSAFE TO DRIVE AND CALLED ROADSIDE ASSISTANCE. ON ALL OCCASIONS "NO KEY IDENTIFIED" APPEARED, THE ALARM OF THE CAR HAS GONE OFF, THE CAR HAS UNLOCKED AND LOCKED ITSELF WITHOUT PRESSING ANY BUTTONS, AND AN IMAGE OF AN ORANGE STEERING WHEEL WITH AN EXCLAMATION POINT HAS APPEARED ON THE DASH WHEN TRYING TO START THE CAR. IN ALL INSTANCES, IT TOOK ME MULTIPLE TRIES TO GET THE VEHICLE TO START. IT IS IMPORTANT TO RECOGNIZE THAT WHILE THIS IS OCCURRING THE CAR IS OFF IN PARK. FURTHERMORE, THE DEALER HAS BEEN UNABLE TO DUPLICATE MY CONCERNS IN THE TIME FRAMES THEY HAVE HAD THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850700March 21, 2016
VISIBILITY/WIPER
REARVIEW MIRROR OPENED UP AND FELL OFF WITH WIRES DANGLING, WHEN TRYING TO ADJUST HAPPENED TWICE,HAD TO TAKE TO DEALER , HE SAYS SAYS ONLY TO ME? BLOCKS FRONT VISION AS WELL AS REAR VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822010January 25, 2016
VISIBILITY, ENGINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 AUDI Q3. THE CONTACT STATED THAT THE SUN ROOF WOULD CONTINUE TO CLOSE EVEN WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V2000000 (VISIBILITY). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND REFUSED TO PROVIDE ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000. UPDATED 03/09/16*LJ THE CONSUMER ALSO STATED THE VEHICLE BURNED 1/4 QUART OF OIL EVERY 5,000. UPDATED 03/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733408July 11, 2015
EXTERIOR LIGHTING
AFTER THE DEALER PERFORMED SCHEDULED MAINTENANCE ON MY VEHICLE, I DISCOVERED THAT MY TAIL LIGHTS NO LONGER WORKED, INCLUDING REAR BRAKE LIGHTS. I DECIDED TO DETERMINE WHAT CAUSED THE MALFUNCTION AND WAS ABLE TO REPLICATE THE ISSUE WITH THE FOLLOWING STEPS: 1. WHILE THE CAR IS OFF, OPEN THE LIFT GATE. 2. MANUALLY CLOSE THE LIFT GATE, BUT SOFTLY. CLOSE IT ALL THE WAY. 3. TURN ON THE VEHICLE. THE REAR BRAKE LIGHTS WILL NOT WORK, EVEN IF YOU TURN THE LIGHTS OFF AND ON. 4. OPEN AND CLOSE THE LIFT GATE FIRMLY TO RESTORE BRAKE LIGHT FUNCTIONALITY. I DID NOT DISCOVER THIS ISSUE UNTIL THREE DAYS AFTER MY SERVICE APPOINTMENT, AND HAVE NOT USED THE LIFT GATE OF MY VEHICLE. I CAN ONLY GUESS THAT THE DEALERSHIP PERFORMED THESE STEPS WHEN MY VEHICLE WAS IN FOR MAINTENANCE. I WAS DRIVING WITHOUT BRAKE LIGHTS FOR THREE DAYS! I COULD HAVE CAUSED AN ACCIDENT. I CAN PROVIDE VIDEO PROOF OF THIS IF NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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