2023 Toyota Camry Floor Mat Retainer Installation TSB

What this TSB addresses

Toyota has issued a Technical Service Bulletin (TSB) concerning the proper installation of floor mat retainers for various 2023 model year vehicles, including the Toyota Camry floor mat retainers. This TSB, identified by NHTSA ID 10210381, emphasizes the importance of securing floor mats during the Pre-Delivery Service (PDS) process. The goal is to ensure that all floor mats, particularly on the driver's side, are correctly attached to prevent movement.

Why Floor Mat Retainers are Important

Floor mat retainers are a critical safety feature designed to keep vehicle floor mats firmly in place. When floor mats are not properly secured, they can shift and potentially interfere with the accelerator or brake pedals. This interference could lead to unintended acceleration or hindered braking, posing a significant safety risk to vehicle occupants and others on the road. Proper installation of the Toyota Camry floor mat retainers helps mitigate these risks.

Installation Guidelines for Dealers

The TSB instructs dealerships to follow specific procedures during PDS for the installation of floor mats. Technicians must attach the driver's side floor mat, and if applicable, the passenger side and rear seat floor mats, to the vehicle carpet using the provided retainers. This ensures that the mats are correctly positioned and will not obstruct pedal operation.

Important Information for Owners

Owners of affected 2023 Toyota models should be aware that their floor mats should be securely fastened with retainers. If installation instructions are included in the floor mat kit, dealers are directed to place these instructions in the vehicle's glove box for customer reference. This allows owners to understand the correct way to re-secure their floor mats if they are ever removed for cleaning or other reasons.

Source: NHTSA ID 10210381