Volvo XC90 Complaints

1,540 consumer complaints on file.

#10408783June 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM ON 2005 XC90 T6. SLIPPING AND SHIFTING PROBLEMS. FOUND METAL CHUNKS IN TRANSMISSION OIL PAN. REPORTED TO VOLVO NA FOR "GOODWILL" REPAIR OR REPLACEMENT. DENIED BECAUSE VEHICLE HAS OVER 100K MILES. VEHICLE IS ONLY USED ON WEEKENDS AN LONG TRIPS. NOT BEING DRIVEN HARD. VOLVO NOT LIVING UP TO EXPECTATIONS OR REPUTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408454June 22, 2011
ELECTRICAL SYSTEM
2004 VOLVO XC90 JERKED, THEN ALL ELECTRIC COMPONENTS WENT OUT SUDDENLY INCLUDING HEADLIGHTS AS WE DROVE ALONG TN HWY 840 CAUSING US TO ALMOST WRECK AS IT WAS NIGHTTIME AND PITCH BLACK ON THIS HIGHWAY. PULLED OVER AND RESTARTED SUV. NORMAL ACTIVITY FOR 30 MINUTES, THEN PROBLEM RECURRED. TOOK SUV TO VOLVO DEALERSHIP AND THEY REPLACED FAULTY CEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407737June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COMPLETE FAILURE AT 92,000 MILES. APPEARS TO BE A MATERIAL MANUFACTURING DEFECT. VOLVO TECH SPEC DESCRIBES DEFECTIVE PART, YET VOLVO DEALERSHIP REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407475June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 2004 VOLVO XC90 T6 AWD. DRIVING ON RURAL ROAD WHEN TRANSMISSION LOCKED IN 3RD GEAR. VEHICLE WOULD NOT SLOW DOWN UTLIZING DOWN SHIFTING ON HILLY ROADS. THE VEHICLE ON HAS APPROX 60K MILES. LOSING THE TRANSMISSION REALLY HINDERS THE PERFORMANCE AND CONTROL OF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407450June 19, 2011
ELECTRICAL SYSTEM
I WAS DRIVING MY 2004 XC90 ON THE HIGHWAY WHEN SUDDENLY ALL THE LIGHTS IN THE DASHBOARD WENT OUT. THE CAR SLOWED DOWN. EVERYTHING ELECTRICAL IN THE CAR STOPPED WORKING. I COULD STILL START THE CAR HOWEVER. BUT ACCELERATION WASN'T THE SAME, THE CAR CRAWLED. TOOK THE CAR TO THE VOLVO DEALERSHIP WHO SAY THIS IS A CEM PROBLEM. A COMPUTER DEFECT THE CAR IS BARELY 7 YEARS OLD AND THIS IS APPARENTLY A PROBLEM WITH MANY OTHER XC90 OWNERS AND A REAL SAFETY ISSUE. AND TO REPLACE THIS CEMCHIP IS 1400 DOLLARS. LEASE LOOK INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407115June 16, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE HEADLIGHTS HAD MALFUNCTIONED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE COMFORT ELECTRONIC MODULE (CEM) WOULD NEED TO BE REPLACED. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. AFTER THE DIAGNOSIS, THE TECHNICIAN ADVISED THAT THE CEM ALSO WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405718June 9, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1. NORMAL CITY/HIGHWAY DRIVING. 2. TURN SIGNALS SPORADICALLY DO NOT FUNCTION. AMBIENT TEMPERATURE DOES NOT MATTER, WHETHER IN WINTER OR SUMMER. 3. NOTHING WAS DONE TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405733June 9, 2011
ELECTRICAL SYSTEM
DURING RAIN THE WINDSHIELD WIPERS STOP WORKING, HEADLIGHTS GO OUT AND CAR LOSES POWER. I HAVE COME DANGEROUSLY CLOSE TO HIGH SPEED ACCIDENTS DUE TO THE LOSS OF POWER. ALSO CAR HAS A SEVERE JERK IN THE TRANSMISSION WHEN ACCELERATING AFTER A TURN. SO STRONG I THOUGHT I WAS HIT FROM BEHIND. THERE IS A PROBLEM NHTSA INVESTIGATED WITH WATER GETTING INTO THE CEM. VOLVO ACKNOWLEDGED MANUFACTURER DEFECT THAT RESULTS IN WATER GETTING IN CEM BUT WILL NOT REPLACE THE DEFECTIVE COVER. THERE IS NO WAY OF KNOWING WHEN THIS MIGHT HAPPENS-APPEARS TO DEPEND ON HOW HEAVY THE RAIN, IF ROADWAY HAS A LOT OF WATER. THIS NEEDS TO BE RECALLED FOR SAFETY REASONS-VOLVO CONTINUES TO PUT CONSUMERS AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405394June 7, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE FOR MORE THAN ONE HOUR, THE VEHICLE WOULD EXHIBIT ELECTRICAL FAILURES. THE INSTRUMENT PANEL WOULD FAIL AND WHEN THE VEHICLE WAS TURNED OFF AND THEN RESTARTED, THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE WOULD NEED A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE UPGRADE TEMPORARILY CORRECTED THE PROBLEM, BUT THE FAILURE RECURRED WHEN THE WEATHER BECAME WARMER. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405325June 6, 2011
ENGINE AND ENGINE COOLING:ENGINE
EARLY CATASTROPHIC ENGINE FAILURE. WE BOUGHT THIS CAR NEW IN 2004. LAST YEAR, AT APPROX 35,000 MILES, WE HAD TO REPLACE THE HEAD GASKET ($5000). TODAY I WAS TOLD BY OUR VOLVO SERVICE CENTER THAT THE ENGINE WAS BLOWN AND WE NEEDED A NEW ONE. ($12,500) THIS CAR HAS ALWAYS BEEN GENTLY DRIVEN, HAS EXTREMELY LOW MILEAGE YET HAS DEMONSTRATED THAT IT'S ENGINE IS A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404373June 3, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2005 VOLVO XC90 V8 THE CAR HAS BEEN DEVELOPING A SHAKE, I BROUGHT IT TO VOLVO FOR A CHECK UP, NOTHING WAS REPORTED AS UNUSUAL. YESTERDAY I HEARD KNOCKING IN THE ENGINE AND IMMEDIATELY FLATBEDDED IT TO THE DEALERSHIP, THE WENT TO DIAGNOSE AND THE ENGINE HAS FROZE. THE DEALER IS RESEARCHING AND EXPLAINED IT IS OUT OF WARRANTY WITH A NEW ENGINE COSTING $14,000.00, READING OTHER BULLETINS I SUSPECT THIS IS A COUNTERBALANCE SHAFT BEARING FAILURE AND IS OCCURRING WITH ALL 2005 V8 XC90'S AS THEY INCREASE IN AGE AND EXIT ANY WARRANTY PERIOD. I HOPE SOMEONE CAN DO SOMETHING, A NEW ENGINE COST AS MUCH AS IT'S TRADE-IN VALUE. SUCH A KNOW ISSUE SHOULD BE INVESTIGATED WITH VOLVO PICKING UP THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404047June 1, 2011
UNKNOWN OR OTHER
I HAVE HAD TWO INCIDENTS IN WHICH THE CAR CYCLES OFF AND ON AFTER APPROXIMATE THREE HOURS OF HIGHWAY DRIVING A FEW TIMES, AND THEN LOSES ALL AUXILIARY POWER, SRS LIGHT COMES ON, BRAKE FAILURE, BUT CAR CONTINUES TO RUN AND BRAKES OPERATE FINE. ON THE SECOND OCCASION, I PULLED OFF THE HIGHWAY, TURNED THE CAR OFF, THEN ON AGAIN, AND THE CAR WORKED FINE FOR A FEW MINUTES, AND DID THIS AGAIN WHEN THE CAR POWERED DOWN, UNTIL I REACHED MY DESTINATION. THE CAR THEN SAT IN A PARKING LOT AND I RETURNED ON THE 250 MILE JOURNEY HOME. I STOPPED EVERY HOUR TO HOUR AND A HALF, AND MADE IT HOME AFTER FIVE HOURS, WITHOUT INCIDENT. THE MECHANIC INITIALLY TOLD ME IT MIGHT BE THE DRIVER INFORMATION MODULE (DIM), WHICH THE PART COST $1200 AND THEN LABOR, BUT IT MAY OR MAY NOT FIX THE PROBLEM. IT IS IN THE SHOP NOW AFTER THE SECOND EPISODE, 3 WEEKS LATER, AND AGAIN THEY SAY IT LOOKS TO BE THE DIM. I AM NOT WILLING TO SPEND THE MONEY ON THIS IF IT WILL NOT FIX THE PROBLEM. I WILL CONTINUE TO DRIVE THE CAR LIKE THIS UNLESS IT BECOMES A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403837May 31, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, HE COULD HEAR A CLICKING NOISE COMING FROM UNDER THE DASHBOARD AND VARIOUS LIGHTS ON THE INSTRUMENT PANEL WOULD ILLUMINATE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT AFTER THE MOST RECENT FAILURE, HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403884May 31, 2011
ELECTRICAL SYSTEM
2004 XC-90 AWD: FOR OVER TWO YEARS THE VEHICLE HAS BEEN EXPERIENCING THE SAME ISSUE WHICH APPEARS TO BE AN ELECTRICAL PROBLEM. THE VEHICLE WILL SUDDENLY SEEM TO STALL OR "HICCUP" WHILE DRIVING. THIS OCCURS AT ANY SPEED BUT IT IS MOST PREVALENT AT HIGHWAY SPEEDS. IT NORMALLY HAPPENS AT SPEEDS OF 65MPH OR HIGHER. THE WINDSHIELD WIPERS WILL ENGAGE FOR ONE SWEEP (THEY WILL BE SELECTED ?OFF?), THE RADIO (IF ON) WILL TURN OFF AND ON AGAIN, THE GAUGES ON THE PANEL WILL GO DEAD AND THEN COME TO LIFE. THE MOST UNSAFE THING IS A LOUD ?THUMP? THAT OCCURS IN THE FRONT OF THE VEHICLE. IT FEELS LIKE SOMEONE HAS SUDDENLY SLAMMED ON THE BRAKES AND THEN RELEASED THEM. THIS ALL HAPPENS IN A MATTER OF SECONDS. THE ENGINE DOES NOT STOP DURING THIS SEQUENCE AND THE BRAKES APPEAR TO KEEP WORKING. THIS HAS OCCURRED WITH AND WITHOUT THE CRUISE CONTROL ENGAGED. THERE ARE NO WARNINGS, LIGHTS, OR CAUTION MESSAGES ASSOCIATED WITH THIS DURING OR AFTER IT OCCURS. NONE OF THE DEALERSHIPS WE'VE TAKEN IT TO HAVE DISCOVERED THE CAUSE. I RECENTLY DISCOVERED A NHTSA INVESTIGATION THAT WAS COMPLETED IN NOVEMBER 11, 2010 ON 20 CASES INVOLVING SIMILAR ISSUES WITH 2004 XC-90S. THE INVESTIGATION NUMBER IS PE10-025. IT APPEARS THE PROBLEM MAY BE ELECTRICAL BUT NEITHER I NOR THE DEALERSHIPS CAN NARROW IT DOWN. THE VEHICLE HAS APPROXIMATELY 125K MILES ON IT. I HAVE BEEN THE ONLY OWNER OF THE VEHICLE AND ALL REQUIRED MAINTENANCE HAS BEEN KEPT UP TO DATE WITH VOLVO DEALERSHIPS IN WICHITA, KS, STOCKTON, CA AND NOW TACOMA, WA. MOST RECENTLY THIS OCCURRED THREE TIMES DURING A DAY TRIP WHICH COVERED APPROXIMATELY 288 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404758May 29, 2011
EXTERIOR LIGHTING, AIR BAGS, ELECTRICAL SYSTEM
WAS DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRICAL SYSTEMS SHUT DOWN. DASH PANEL INDICATED BRAKE FAILURE, STOP CAREFULLY. NO LIGHTS, TURN SIGNALS, SPEEDOMETER, TACHOMETER, AIRBAGS, HAZARD LIGHTS, PWR WINDOWS, PWR BRAKES, RADIO - NO POWER TO ANYTHING. CLEAR, DRY WEATHER CONDITIONS. THIS HAD BEEN HAPPENING FOR SHORT CYCLES FOR APPROX. 2 MONTHS. WINDSHIELD WIPERS WOULD TURN ON FOR ONE CYCLE AND ALL POWER WOULD SHUT DOWN TO DASH, RADIO, LIGHTS ETC. BUT WOULD LAST FOR ONLY A SECOND OR TWO. THIS MIGHT HAPPEN 2-3 TIMES ON APPROX. 20 MILE DRIVE HOME ON HIGHWAY. THIS ONLY HAPPENS AT HIGHWAY SPEED. BUT THE INCIDENT ON THURSDAY 05.26.11 NO POWER LASTED FOR 10 MILES UNTIL I GOT THE VEHICLE HOME. HAD THE CAR SIT FOR AN HOUR AND THEN STARTED AGAIN AND THE DASH INDICATED SRS SYSTEM FAILURE BUT ALL POWER WAS RESTORED TO CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403529May 26, 2011
SERVICE BRAKES, HYDRAULIC
A NATIONAL DISTRIBUTOR OF REPLACEMENT AUTOMOBILE PARTS PROVIDED THE INCORRECT SIZE FRONT BRAKE ROTORS FOR A 2005 VOLVO XC-90. A OWENS CROSS ROAD, AL AUTO REPAIR SHOP THAT INSTALLED THESE FRONT BRAKE ROTORS BLAMED THE NATIONAL DISTRIBUTOR'S CATALOG ERROR FOR SMALLER (APPROXIMATELY 0.50 INCH) FRONT BRAKE ROTORS WHICH ARE SOLD AS AN EXACT REPLACEMENT FOR THE ORIGINAL VOLVO ROTORS. THE FRONT BRAKE PADS ACTUALLY EXCEEDED THE FRONT ROTORS OUTER DIAMETER AND SHOULD HAVE BEEN OBVIOUS TO ANY RESPONSIBLE AUTO MECHANIC. THE NATIONAL DISTRIBUTORS CATALOG ERROR IS RECKLESSLY ENDANGERING PEOPLE ALL OVER THE UNITED STATES. THE NAME OF THE NATIONAL DISTRIBUTOR IS UNKNOWN BUT CERTAINLY COULD BE OBTAINED FROM THE OWENS CROSS ROAD AUTO REPAIR SERVICE. THE NATIONAL DISTRIBUTOR SHOULD BE FINED AND REQUIRED TO NOTIFY EVERY AUTO REPAIR SHOP WHICH THEY HAVE SUPPLIED WITH THE INCORRECT SIZE FRONT ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402491May 23, 2011
ELECTRICAL SYSTEM
THIS IS IN REGARDS TO MY VOLVO 2004 XC90. WHILE DRIVING MY VOLVO STARTS JERKING AND THEN ALL OF THE ELECTRICAL SYSTEMS GO OUT - ALL THE INTERIOR DASH LIGHT GO OFF, SIGNAL LIGHTS, AND HAZARDS WILL NOT WORK. I GET A MESSAGE ABOUT BRAKE FAILURE AND THEN SRS AIRBAG SERVICE. ONCE YOU STOP THE CAR AND RESTART IT FUNCTIONS NORMALLY WITH JUST THE SRS MESSAGE REMAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402177May 20, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC NOTICE THE TIMING CHAIN BROKE CAUSING THE ENGINE TO LOCK UP. THE MECHANIC STATED THE ENGINE NEEDS TO REPLACED. THE MECHANIC REPLACED THE ENGINE. THE CONTACT NOTICE NUMEROUS COMPLAINT REGARDING ENGINE MALFUNCTIONS FOR THIS YEAR MAKE AND MODEL. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED SINCE THE VEHICLE HAS NOT BEEN SERVICED AT A DEALER THEY ARE NOT RESPONSIBLE FOR THE REPAIRS. THE CONTACT STATED IF THE VEHICLE WAS ON THE HIGHWAY AND THE ENGINE FAILED A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400868May 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
2005 XC90 V8. POWER REDUCTION, ENGINE NOISE, ENGINE FAILURE DUE TO DEFECTIVE REAR COUNTER BALANCE SHAFT BEARING. FAILURE AT 35,000 MILES ON ENGINE, 4 YR OLD, DEALER SERVICED. LONG BLOCK REPLACED WHILE UNDER EXTENDED 7-YR WARRANTY. BY DEALER. TOTAL REPAIR COST (W/O WARRANTY) WOULD HAVE BEEN $15,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400706May 12, 2011
ELECTRICAL SYSTEM
2005 VOLVO XC90 V8 AWD-NUMEROUS ELECTRICAL ISSUES SINCE PURCHASING VEHICLE FROM A LOCAL DEALER IN UPSTATE NY IN 2010. ODD PROBLEMS SUCH AS HEADLIGHTS FAILING, POWER WINDOWS OPENING AND "ANTI" THEFT FEATURES (KEY LOCK) BEING ACTIVATED FOR UNKNOWN REASON-THE VEHICLE REQUIRED A BALANCE SHAFT REPLACEMENT AT ABOUT 70K MILES (I BELIEVE IT HAD 65K MILES WHEN I PURCHASED IT) WHICH APPARENTLY WAS DUE TO MANUFACTURER NOT HAVING DRIP HOLES IN ENGINE COMPARTMENT. I BELIEVE THE ELECTRICAL ISSUES ARE SOMEWHAT RELATED TO THAT PROBLEM IN THAT WATER SEEMS TO BE A PROBLEM FOR THIS VEHICLE. THE ODD ELECTRICAL ISSUES DON'T ALWAYS HAPPEN WHEN ITS RAINING BUT MOISTURE APPEARS TO BE A FACTOR. LATEST ISSUE WAS A LOCKED SHIFTER IN THE PARK POSITION-CAR WOULD START BUT COULD NOT PUT INTO ANY GEAR-TOWED TO DEALER AND THEY REPLACED THE CEM (CENTRAL ELECTRONICS MODULE) FOR $2300.00. I MADE THEM GIVE ME THE DEFECTIVE MODULE SO HAVE IT IF YOU WOULD LIKE TO EXAMINE IT EXAMINE IT. LUCKILY, I ONLY HAD ONE DANGEROUS ISSUE AND THAT IS WHEN THE HEADLIGHTS FAILED DURING A DARK/RAINY NIGHT. TOO EARLY TO TELL IF THE CEM FIXES THE PROBLEM AS JUST HAD IT FIXED TODAY 5/13/2011. STARTED RESEARCHING WHY THIS WOULD BE AN ISSUE AND THAT'S WHEN I STARTED READING OTHER VOLVO DRIVERS EXPERIENCES THAT SEEMED QUITE SIMILAR TO MINE. I NEVER HAD COMPLETE VEHICLE FAILURE BUT LOSING THE HEADLIGHTS WAS NOT FUN...I THINK VOLVO KNOWS EXACTLY WHAT THE ISSUE AS THEY DIDN'T HESITATE IN INSTALLING THE CEM...I AM LISTING THE SPECIFIC DATE THAT THE HEADLIGHTS FAILED BELOW-THEY FAILED SEVERAL OTHER TIMES BUT CANT RECALL THE SPECIFIC DATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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